Acura MDX Complaints (2004)

171 consumer complaints on file.

#10724147June 8, 2015
AIR BAGS
ON JUNE 7TH, AS I WAS DRIVING MY VEHICLE THE DRIVER FRONT AIRBAG INADVERTENTLY DEPLOYED CAUSING ME TO CRASH THE VEHICLE. THE FIRE DEPART AND POLICE DEPARTMENT CAME TO THE SCENE. I WAS NOT INJURED. THE VEHICLE WAS TO TOWED FROM THE SCENE. DEEMED TOTAL LOSS BY INSURANCE COMPANY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10716167May 13, 2015
AIR BAGS
I GOT AN AIRBAG RECALL NOTICE IN JANUARY 2015 FOR MY ACURA MDX. NOW IT'S MID- MAY AND THE ACURA DEALERSHIP KEEPS SAY THEY DO NOT HAVE THE PART. THIS IS A SAFETY ISSUE, ACURA NEEDS TO DO BETTER THAN THIS. I SENSED THAT ACURA IS DRAGGING ITS FEET!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705278April 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703146April 1, 2015
POWER TRAIN, ENGINE
THERE IS A GRIND/ ROARING SOUND WHEN I AM GOING ABOUT 40 MPH. IT DEFINITELY SOUNDS LIKE THE TRANSMISSION. I RESEARCHED IT ON LINE AND HAVE DETERMINED THAT THOUSAND OF PEOPLE LIKE MY SELF ARE EXPERIENCING THE SAME ISSUES, BUT HONDA HAS NOT RECALLED THESE CARS. MY QUESTION IS DOES SOMEONE'S TRANSMISSION HAVE TO CAUSE AN ACCIDENT AND POSSIBLY A FATALITY BEFORE THIS ISSUE IS HANDLED. MOST PEOPLE HAVE HAD TO HAVE THE TORQUE CONVERTER REPLACED AT THEIR OWN EXPENSE, SOME AFTER THREATENING LAWSUITS HAVE RECEIVED SOME ASSISTANCE. WHAT CAN WE DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683374February 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682743February 11, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671454January 9, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING, MY CAR'S ANTI-LOCK BRAKES ENGAGE AND MY VSA IDIOT LIGHT GOES ON SIMUTANEOUSLY WITHOUT ANY WARNING. I AM NOT TRYING TO BRAKE WHEN THIS HAPPENS. IT DOES IT ALL BY ITSELF EVERY TIME I DRIVE THE CAR NOW. SPEED DOESN'T MATTER. I AM WORRIED I CAN NOT MAINTAIN CONTROL ON ICY ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660836November 25, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, VISIBILITY
OVER A PERIOD OF TIME, BEGINNING ABOUT THE DATE AND VEHICLE MILEAGE STATED ABOVE, I EXPERIENCED A SHUDDER AND CORRESPONDING NOISE AS THE TRANSMISSION TRIED TO SHIFT GEARS. SIMILAR TO THE SENSATION OF DRIVING ACROSS CLOSELY-SPACED RUMBLE STRIPS, THE SHUDDER AND NOISE SEEMED TO VARY IN LENGTH OF TIME DEPENDING ON SPEED. THIS OCCURRED MANY TIMES BEFORE I BECAME CONCERNED AND STARTED RESEARCHING DURING WHICH I FOUND DOZENS OF SIMILAR ACCOUNTS IN VARIOUS ON-LINE FORUMS. EVENTUALLY I TOOK MY MDX TO THE DEALERSHIP FOR A DIAGNOSIS. DISAPPOINTINGLY SIMILAR TO MANY ACCOUNTS I READ ON THE INTERNET, AND DESPITE MY DESCRIPTION OF THE PROBLEM, THE ACURA DEALERSHIP WAS UNABLE TO REPRODUCE THE PROBLEM, FURTHER NOTING ALL 19 ITEMS ON THEIR MULTI-POINT INSPECTION REPORT AS "CHECKED AND OK", INCLUDING THE TRANSMISSION. SOON THEREAFTER, THE DRIVE TRAIN COMPLETELY FROZE UP AS I DISCOVERED AFTER STARTING THE CAR IN MY DRIVEWAY (THANKFULLY, NOT WHILE DRIVING THE CAR). DESPITE USING THE TRANSMISSION SHIFT LOCK RELEASE BUTTON (COINCIDENTALLY -?- THE SUBJECT OF A RECALL FOR WHICH I HAVE RECEIVED A NOTICE FROM ACURA), THE CAR REMAINS IMMOBILE BECAUSE I AM UNABLE TO GET THE CAR OUT OF PARK AND PUT IT INTO GEAR TO RETURN TO THE DEALERSHIP FOR FURTHER DIAGNOSIS. MY LOCAL ACURA DEALERSHIP HAS BEEN UNRESPONSIVE TO MY NUMEROUS COMPLAINTS AND CALLS ATTEMPTING TO REMEDY THE PROBLEM. THE CONSUMER STATED THE WATER PUMP, TIMING BELT, AIR CONDITIONER, MOTOR MOUNT, FRONT AXLE SEAL, REAR HVAC BLOWER TRANSISTOR ALL FAILED. UPADTED 03/11/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637322September 18, 2014
POWER TRAIN
WHEN DRIVING AT SPEEDS ABOUT 30-50 MPH. THE CAR SHUDDERS, RUMBLES, AND MAKES A GRINDING NOISE WHEN I ACCELERATE. I NEED TO TAKE MY FOOT OFF THE ACCELERATOR TO MAKE IT STOP. IT HAPPEN ALL THE TIME AND HAS BEEN HAPPENING FOR A COUPLE OF YEARS NOW AND HAS GOTTEN WORSE. ACURA/HONDA ARE AWARE OF THE ISSUE WHICH IS CAUSED BY TORQUE CONVERTER, PCM AND SOMETIMES THE WHOLE TRANSMISSION NEEDS TO BE REPLACED. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND IT'S ODD THAT IT HAS NOT BEEN RECALLED YET, WHICH CAN BE FATAL IF THE TRANSMISSION FAILS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633785September 16, 2014
POWER TRAIN
I BOUGHT A BRAND NEW ACURA MDX FROM BILL VINCE SHOWROOM IN BRIDGEWATER, NJ. I WAS EXTREMELY HAPPY WITH THE CARS PERFORMANCE UNTIL A COUPLE OF YEARS AGO. WHEN THE CAR HIT 75,000 MILES, THE SERVICE MANAGER AT THE DEALERSHIP INFORMED ME THAT THE CAR NEEDED A NEW TRANSMISSION IN THE NEAR FUTURE.' THE SERVICE MANAGER DID NOT PUT IN A NEW TRANSMISSION AT THAT TIME. NOW, THE CAR NEEDS A NEW TRANSMISSION AS IT IS SLIPPING GEARS AND SOUNDS TERRIBLE WHEN THE CAR IS TRAVELING BETWEEN 25 AND 40 MILES PER HOUR. IT NEEDS A NEW TRANSMISSION. I CONTACTED ACURA CUSTOMER SERVICE. THEY ARE READY TO GIVE ME 50% OFF ON A NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633330September 15, 2014
FUEL/PROPULSION SYSTEM
I AM THE SOLE OWNER OF MY 2004 ACURA MDX TOURING PACKAGE. IT JUST TURNED 200,000 MILES BUT THIS GAS PUMPING PROBLEM HAS BEEN OCCURRING FOR SEVERAL YEARS. WHEN ATTEMPTING TO PUMP GAS, FUEL REPEATEDLY BACKS UP IN THE NECK AND TRIPS OFF THE GAS PUMP, MAKING A ROUTINE STOP AT THE GAS STATION A NIGHTMARE. YOU CAN ONLY PUMP AT THE LOWEST SPEED AND EVEN THEN THE GAS PUMP STILL TRIPS OFF BECAUSE FUEL BACKS UP TO THE TOP OF THE NECK. FROM ON LINE RESEARCH, I SUSPECT THE ISSUE TO BE A FAULTY ANTI SIPHONING DEVICE (ASD) WHICH CLOSES OFF IN THE NECK AND PREVENTS FUEL FROM PASSING, THEREBY BACKING UP AND TRIPPING OFF THE GAS PUMP. IT CAN TAKE 30 MINUTES OR MORE TO FILL THE TANK WITH GAS...THAT IS IF YOU HAVE ENOUGH PATIENCE TO STAND THERE THAT LONG. THIS IS SIMPLY NOT REASONABLE AND HONDA SHOULD RECALL THIS MODEL AND MAKE THE NECESSARY REPAIRS. WITH THE OTHER MULTIPLE COMPLAINT ENTRIES FOR THE SAME ISSUE THERE IS CLEARLY A PROBLEM WITH THIS MAKE/MODEL. I HAVE BEEN TOLD THE ONLY SOLUTION TO REPAIR THE ASD IS TO REPLACE THE ENTIRE GAS TANK, WHICH IS ROUGHLY $1000. I RESPECTFULLY REQUEST THIS ISSUE BE ADDRESSED FOR EVERYONE EXPERIENCING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615510July 22, 2014
FUEL/PROPULSION SYSTEM
WHILE TRYING TO FILL THE GASOLINE TANK RECENTLY, I COULD ONLY ADD .2 TO .3 GALLON AT TIME. THE GASOLINE CUTS OFF INTERMITTENTLY. I TOOK THE SUV TO MY LOCAL REPAIR SHOP, WHERE I WAS TOLD IT WAS A COMMON PROBLEM WITH THIS MODEL. THEY RECOMMENDED I TAKE IT TO THE DEALER. THE LOCAL REPAIR SHOP RECOMMENDATION WAS AS FOLLOWS: 1) REPLACE THE FILLER NECK, 2) REPLACE THE ORVR VAPER VALVE AND 3) POSSIBLY REPLACE THE GASOLINE TANK. THIS SUV HAS BEEN MAINTAINED, LOOKS AND DRIVES GREAT. IT IS ONE OWNER, HAS 187,000 MILES AND I WOULD LIKE TO KEEP UNTIL 250,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609731July 10, 2014
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578257April 8, 2014
FUEL SYSTEM, GASOLINE
SAME AS ALL OTHER COMPLAINTS ABOUT FUEL BACK FLOWING DURING A FILL UP. ALSO, CAN'T FILL UP THE TANK BECAUSE THE GAS PUMP KEEPS CUTTING OFF DURING FILL UP. TAKES OVER 15 MINUTES JUST TO TRY AND FILL UP THE TANK AND THAT IS NOT ALWAYS SUCCESSFUL. OBVIOUSLY ACURA HAS A 'KNOWN' PROBLEM WITH THE TANK BUT THEY WON'T ADMIT IT TO THE PUBLIC BECAUSE THEN THEY WILL HAVE TO FIX IT AT THEIR COST. THEY ARE HOPING THAT WE WILL CONTINUE TO PUMP MONEY INTO USELESS REPAIRS, THEN THEY MAY ADDRESS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562240January 30, 2014
POWER TRAIN, FUEL SYSTEM, GASOLINE
ON THE HIGHWAY GOING 65 MPH WHEN THE ACCELERATION SUDDENLY FROZE UP, RPMS SHOT UP TO 4000 -5000, THE CAR STARTED SHAKING AND I HAD TO QUICKLY PULL TO THE SIDE OF THE HIGHWAY TO AVOID BEING CRASHED INTO BY OTHER CARS. AFTER I PULLED OVER, I TURNED OFF THE ENGINE, THEN RE-STARTED, SO I RESUMED DRIVING BUT AFTER DRIVING TWO MILES MY CAR DID THE SAME THING ONCE IT HIT 2500 RPMS. AGAIN I PULLED OVER. I RESTARTED MY CAR AGAIN AND SLOWLY DROVE MY CAR HOME. THE NEXT DAY, I CALLED AN ACURA DEALERSHIP, EXPLAINED THE SITUATION TO A SERVICE PROVIDER. THEY SAID THEY COULDN'T DIAGNOSIS OVER THE PHONE AND SAID THEY DID NOT KNOW ABOUT A RELEVANT RECALL. I THEN HAD MY CAR TOWED TO A NEARBY REPAIR SHOP WHERE THEY TOLD ME THAT THE CAR WOULD NOT REVERSE OR ACCELERATE. THE SERVICE MAN SAID HE THINKS THE TRANSMISSION IS BROKEN. I'M NOW READING HOW THIS IS VERY COMMON PROBLEM WITH THE '04 MDX. MY MOTHER CALLED ACURA TO SAY THAT I HAVE READ THAT THIS ISSUE SEEMS TO BE A VERY COMMON OCCURRENCE WITH '04 MDXS BUT WAS TOLD THAT THEY WOULD NOT HELP AND WERE NOT AWARE OF THIS MAKE/MODEL HAVING ISSUES WITH ANYTHING OTHER THAN THE REAR DIFFERENTIAL TORQUE CONVERTER. THE WOMAN SHE SPOKE WITH WAS VERY RUDE AND VERY DISMISSIVE. SAID MY CAR WAS TOO OLD FOR ACURA TO BE RESPONSIBLE FOR ANY MECHANICAL ISSUES AND THAT I HAD NEVER HAD THE CAR SERVICED (WHICH I HAVE.) SHE WAS VERY CONDESCENDING IN HER SPEECH TO MY MOTHER DESPITE THE FACT THAT THIS IS A KNOWN COMMON PROBLEM AND WHICH ALMOST KILLED ME. THEY SHOULD MAKE PEOPLE AWARE THAT THE TORQUE CONVERTER PROBLEM IS ONLY THE "TIP OF THE ICEBERG" WITHIN A POTENTIALLY MUCH BROADER SCOPE PROBLEM. HAD I KNOWN, I SURE WOULD HAVE ADDRESSED THIS BEFORE ALMOST GETTING KILLED!! HOW MANY PEOPLE DIDN'T GET THEIR TORQUE CONVERTER REPLACED BECAUSE THEY DID NOT KNOW THE BIG PICTURE?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557846December 30, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT SHE COULD SMELL FUEL AND EXHAUST FUMES COMING FROM UNDER THE HOOD. IN ADDITION, THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE EVAP SYSTEM PURGE CONTROL VALVE HAD A CIRCUIT SHORTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556874December 20, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
SINCE ABOUT FEBRUARY 2010 THE VEHICLE STABILITY ASSIST SYSTEM WILL RANDOMLY ACTIVATE DURING PERIODS OF PROLONGED HIGHWAY DRIVING. THIS CONDITION USUALLY HAPPENS ON DRY PAVEMENT AND WITHOUT WARNING. IT FEELS LIKE ONLY THE DRIVERS SIDE FRONT BRAKE IS APPLIED AND THE VEHICLE SWERVES TO THE RIGHT UNCONTROLLABLY. THE CONDITION HAS NEARLY CAUSED ME TO CRASH MULTIPLE TIMES AND IS VERY FRIGHTENING. I HAVE HAD THE ACURA DEALER TROUBLESHOOT THE PROBLEM MANY TIMES WITH NO RESULTS. THE MOST RECENT TIME THIS HAPPENED WAS EARLY DECEMBER 2013. I IMMEDIATELY DROPPED THE VEHICLE OFF AT AN ACURA DEALER AND THE VEHICLE WAS DIAGNOSED WITH A FAULTY LATERAL ACCELERATION SENSOR. UNFORTUNATELY THIS PART IS NOT AVAILABLE AT THIS TIME AND IS ON INDEFINITE BACKORDER. THIS IS A SERIOUS SAFETY ISSUE THAT HAS NEARLY CAUSED HARM TO MYSELF AND OTHER VEHICLES DUE TO MY OUT OF CONTROL VEHICLE. I AM NOW WITHOUT TRANSPORTATION UNTIL ACURA IS ABLE TO GET THE PART BACK IN STOCK. ACURA OF AMERICA HAS REFUSED TO EVEN LOG AND FILE MY COMPLAINT LET ALONE ASSIST ME WITH THIS SAFETY ISSUE AND HARDSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554580December 3, 2013
POWER TRAIN
IT FELT LIKE MY TRANSMISSION HALTED. MY RPMS WENT ERRATIC, MY DRIVE WAS TUGGING, MY TRANSMISSION FEELS ROUGH NOW AND MAKES ME NERVOUS TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548135October 16, 2013
POWER TRAIN
IM DRIVING 35MPH CITY LIMIT ENGINE MAKE LOUD NOISE AND RPM JUMP UP NEAR TO RED LINE CAR NOT MOVING IN THE MIDDLE OF THE STREET I STOP THE CAR TURN OFF THE ENGINE AND SEAT THERE FEW MINUTES LATER COP STOPPED BY HE ASK ME WHAT WAS WRONG? I TOLD HIM THE PROBLEM AND HE SAID YOUR TRANSMISSION GO BAD ON ME SO HE SAID GET IN THE CAR IM GOIN TO PUSH ME OFF THE STREET TO CONNER PARKING LOT AND TOLD ME HAVE TO TOW MY HOME. I READ WEB SITE A LOT OF ACURA OWNER HAD TRANSMISSION PROBLEM AND MANUFACTURE DID NOT DO ANY THING TO HELP THEM SO I FILE COMPLAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538551September 3, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LUNGE AND JERK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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