Acura MDX Complaints (2010)

45 consumer complaints on file.

• #10415019July 25, 2011
  STEERING

  IN THE MIDDLE OF MY ROADTRIP FROM TAMPA TO BUFFALO, IN ONE OF THE REST AREAS CLOSE TO FLORENCE, SC ON I-95 MY STEERING WHEEL WAS HARD TO TURN, REALIZED THAT THE POWER STEERING RESERVOIR WAS EMPTY DUE TO A LEAK IN MY NEW ACURA MDX 2011( ~7000 MILES). FILLED IT UP WITH POWER STEERING FLUID AND DROVE TO AN ACURA DEALER, WHO COULD NOT DIAGNOSE/FIX THE PROBLEM SINCE HE DID NOT HAVE A TECHNICIAN ON SATURDAY, DROVE TO THE ACURA DEALER FALLS CHURCH, VA ( SINCE HE WAS OPEN ON SUNDAY) AND THEY DIAGNOSED THAT THE LEAK WAS FROM THE POWER STEERING RACK AND IT HAD TO BE REPLACED. THE DEALER REPLACED THE RACK AND IT HAS NOT LEAKED EVER SINCE. THIS IS FOR AN ACURA MDX 2011 ADVANCED PACKAGE ( CANNOT FIND ACURA 2011 INFORMATION ON VEHICLE TAB). *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10390603March 18, 2011
  ELECTRICAL SYSTEM

  RECEIVE "BATTERY CHARGE LOW" WARNING MESSAGE ON CONSOLE ALMOST ON A DAILY BASIS AS SOON AS I OPEN THE CAR DOOR. TOOK TO ACURA DEALER AND HAD CORPORATE INVOLVED AND WAS TOLD THAT ITS THE DESIGN OF THE CAR AND DEEMED THE ISSUE AS A STANDARD LOGIC FEATURE WITH NO ACTION REQUIRED. THIS YEAR MODEL HAS A POWER MANAGEMENT SYSTEM WHICH I BELIEVE IS NEW FOR 2010. I POINTED OUT THAT IT COULD BE THE BATTERY, THE CHARGER, OR THE ALTERNATOR, BUT THEY INSIST ITS NORMAL. THIS HAS BEEN HAPPENING FOR MONTHS AND TOOK CAR BACK TO THEM ABOUT 5 TIMES TOTALING OVER 20 DAYS IN SHOP WITH THEM TELLING ME NOTHING WRONG WITH THE CAR. THE CAR WAS BOUGHT NEW IN 2010 AND I SHOULD NOT HAVE SUCH ISSUES WITH A BRAND NEW CAR. ANOTHER ISSUE DEALS WITH THE DRIVER CONSOLE, GPS CONSOLE, AND RADIO CONSOLE. THEY ALL SEEM TO HAVE A MIND OF THEIR OWN AND LIGHT INTENSITY FLUCTUATED WITH NO LOGIC TO WHEN AND WHY. FOR EXAMPLE, THE HEAD LIGHTS TURN ON WHEN SENSES NIGHT AND THE CONSOLE ADJUSTS ITSELF ACCORDINGLY BUT THAT IS NOT THE CASE WITH THE REST OF THE CONSOLE, THE GPS WILL STAY IN DAY MODE AND THE RADIO WILL BE BRIGHT AS IF IT IS IN DAY MODE. I ALSO COMPLAINED ABOUT THE REAR WINDOW DEFROSTER NOT WORKING TO EXPECTATION AND WAS TOLD BY DEALER THAT ITS WORKING NORMAL. THIS ALL SURFACED A FEW MONTHS AFTER I PURCHASED THE CAR AND DON'T KNOW WHAT TO EXPECT NEXT. THERE ARE BLOGS THAT CAN BE GOOGLED SUCH AS MDXERS.ORG WITH PAGES OF COMPLAINTS ON THIS ISSUE. PICTURE OF THE MESSAGE IS AVAILABLE ON REQUEST. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10392152March 18, 2011
  SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2010 ACURA MDX. WHILE THE CONTACT WAS DRIVING DOWN AN INCLINE APPROXIMATELY 20 MPH, THE BRAKES WERE ENGAGED YET THERE WAS NO RESPONSE. THE CONTACT VEERED OFF THE ROAD AND TRAVELED OVER A CURB. THE BRAKES WERE APPLIED NUMEROUS TIMES BEFORE THE VEHICLE ENGAGED AND BEGAN TO DECELERATE. THE ENGINE WAS THEN TURNED OFF TO ALLOW THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE A ROAD TEST AND AN INSPECTION WERE PERFORMED. IN ADDITION, PHOTOGRAPHS WERE TAKEN OF THE VEHICLE. THE TECHNICIAN WAS UNABLE TO DETECT THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10351809August 25, 2010
  ELECTRICAL SYSTEM

  IGNITION KEY CAN BE REMOVED WHEN ENGINE IS TURNED OFF BUT CAR IN IS IN A GEAR OTHER THAN PARK. IT HAS HAPPENED SEVERAL TIMES OVER THE PAST MONTH AND THE DEALER SERVICE TECH WAS ABLE TO REPLICATE IT TODAY. I WAS QUOTED A REPAIR COST OF OVER $550 TO REPLACE KEY CYLINDER AND REKEY THE DOOR CAR TO MATCH "NEW" IGNITION KEY. AS OF TODAY, I HAVE NOT FIXED THE DEFECT BUT AM GOING TO SEEK ANOTHER ESTIMATE TO REPAIR. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10317024March 5, 2010
  SEAT BELTS

  TL*THE CONTACT OWNS A 2010 ACURA MDX. THE CONTACT STATED WHILE SITTING AT A STOP LIGHT ANOTHER VEHICLE GOING 65MPH CRASHED INTO THE REAR OF HER VEHICLE. THE SEAT BELT DID NOT HOLD HER IN, AND HER FACE HIT THE INSTRUMENT PANEL CAUSING LACERATIONS TO HER EYES AND TWISTING OF HER BACK. THE AMBULANCE TOOK HER TO THE HOSPITAL. A POLICE REPORT IS AVAILABLE. THE VEHICLE WAS TOWED FROM THE SCENE. THE FAILURE MILEAGE WAS 500.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  1

  Deaths:

  0