Acura MDX Complaints (2023)

49 consumer complaints on file.

#11713411January 26, 2026
POWER TRAIN
Transfercase fluid eaking observed at 38000 +- miles, this could lead to a binded transfercase thus damage transmission permanently
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712429January 21, 2026
VEHICLE SPEED CONTROL
The transmission of this model car is very poorly programmed a low speeds. it is constantly jerking in and out of gears making it difficult to moderate speed. There is also a substantial delay between hitting the pedal and accelerating the vehicle. The issues with the transmission paired with the very delayed accelleration leads to very ineffective control of the vehicles speed, leading to what I believe is dangerous driving scenarios. Turning through inersections, braking at a light, accellerating out of the way of traffic, are all made much more difficult/unpredictible due to how unpredictible and inconsitent the transmission behaves. It feels impossible to 'learn' how it behaves. Here is a forumn of other users confirming similar issues: https://www.mdxers.org/threads/jerky-transmission.181658/ I believe this should be addressed via software update or recall as it i'm sure will lead to accidents/injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707055December 26, 2025
VISIBILITY/WIPER
The windshield washer fluid pump is weak and half the time does not spray when needed and left me on the highway with a dirty smeared windshield nearly making it impossible to see while driving. I understand it’s a known issue and also a new pump and reservoir is on backorder after checking with dealer.. I believe it’s a poor design and a revision should be considered as this is a safety hazard. Thank you !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700964November 22, 2025
POWER TRAIN
While making a left turn into a parking lot my car exhibited a loud bang noise. It felt as if the car had been hit from the rear. While applying the gas the car jerked and popped in the rear. I had the car towed to a dealership where I was informed the transfer case had " Destroyed itself". The gears broke apart internally. I was also informed that the transmission power take off was destroyed.The car only has 87000 miles on it and has been serviced at recommended intervals. The dealership quoted 19000.00 dollars to repair. The car was out of Acura"s powertrain warranty. I had a third party warranty that I used to repair the car. I was 5 hours away from home when this occurred. I was without a car for 4 weeks. I believe that this is a manufacture problem and is dangerous. There were no warning lights before or after the event. The car has been repaired. I have a video of the dealerships diagnosis of the transfer case and transmission failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697436November 4, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
As slowing down to park in parking space, the automatic braking applies hard and throws you forward. All three times, the vehicle was just entering the parking space and automatically slammed on brakes causing all passengers to lunge forward and seat belt to apply hard, hurting passengers chest. This is a safety hazard as it could cause harm to the passengers and if it happens at higher speeds then could cause a rear end collision if someone is behind us when this happens. This has happened three times in the past month. We have also experienced the cruise control not working once because it though there was a car in front of us when there was not. I turned the cruise off then on and has worked properly since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696233October 28, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I have taken my vehicle to the Acura service department three times for this issue. Each time, they were unable to find a fault code or permanent fix. They have repositioned the front camera and removed an Acura sticker from the windshield, but the problem continues to occur at random. The service department said diagnostic tests show no error, yet the system still triggers false collision warnings. I’m concerned about the safety of driving a vehicle whose collision avoidance system malfunctions without warning. This issue has occurred on city streets and highways, in clear weather, at various speeds. The alerts come on suddenly with no obstruction ahead. Acura has not provided a permanent fix, and I feel unsafe driving the vehicle. I am requesting that NHTSA investigate whether this is a common defect in 2023 Acura MDX models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693558October 15, 2025
SERVICE BRAKES
The interior breaking pad on the rear passenger side wheel is wearing faster than all other break pads. According to the dealership this is due to defective hold break caliper, a condition which they failed to identify and address this multiple times until a complete rear breaks job was required. As a result perfectly fine breaks have to be replaced because of a single fast wearing break pad. I am not sure if this condition can lead to any safety risks but right now there are significant repair costs being incurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685722September 8, 2025
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM
LOSS OF POWER STEERING AND BRAKING ASSIST REDUCED. My spouse was driving our 2023 MDX approximately 45mph when she ran over a recessed manhole cover which created a bump. The MDX lossed power steering and brake performance reduced. The vehicle was very difficult to turn at that point. The car began to cycle through errors that would not clear until the car's engine could be stopped and restarted: HILL START ASSIST PROBLEM, TRAILER STABILITY ASSIST PROBLEM, ADAPTIVE CRUISE CONTROL PROBLEM, LANE KEEPING ASSIST PROBLEM, COLLISION MITIGATION BRAKING SYSTEM PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, LOW SPEED BRAKING SYSTEM PROBLEM, ELECTRICAL POWER STEERING SYSTEM PROBLEM STEERING ASSIST IS NOT AVAILABLE DO NOT DRIVE, AWD SYSTEM PROBLEM FRONT WHEELS MAY ONLY BE POWERED, BRAKE SYSTEM PROBLEM BRAKE PERFORMANCE MAY BE REDUCED. All these errors said SEE YOUR DEALER. We took the vehicle in to our local Acura dealer's service department 2 times over the course of 3 days. Both times diagnostics were ran and the car was deemed without problem. The MDX's alignment was ok as well, so the impact of the road hazard was NOT severe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682637August 24, 2025
POWER TRAIN
Transfer case became defective and fluids started mixing in with it and in the result of all of that I needed a new transmission as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679146August 7, 2025
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2023 Acura (VIN# [XXX] ) has experienced two separate incidents of sudden, total power loss while driving. In both cases, all dashboard warning lights came on, including the brake light, and the vehicle reduced speed to 20 mph and would not accelerate. The first incident occurred while I was driving on a 55 mph expressway, creating a major safety hazard. I had to maneuver to safety in high-speed traffic. The second incident occurred under similar conditions. The dealer has been unable to resolve the issue. I am filing this report to document the safety risk for investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677467July 31, 2025
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:ACCESSORY:FLOOR MAT, VEHICLE SPEED CONTROL
The contact owns a 2023 Acura MDX. The contact stated that while driving and depressing the accelerator pedal, the pedal unintendedly travelled down to the floorboard, causing the vehicle to unintendedly accelerate. The contact stated that the vehicle exceeded 95 MPH while driving in a 25 MPH zone. The contact stated that the vehicle failed to stop while depressing the brake pedal and drove through a red traffic light. The vehicle was taken to the local dealer, where an Acura engineer flew in to examine the vehicle. The engineer determined that the driver's side floor mat was faulty, and the floor mat was replaced; however, the failure recurred on three separate occasions and lasted approximately 40 seconds. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671068July 3, 2025
STEERING
The contact owns a 2023 Acura MDX. The contact stated that while driving at various speeds and turning the steering wheel, there was an abnormal ticking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions; however, the dealer was unable to determine the cause of the failure. The contact stated that the failure worsened, and the vehicle remained with the dealer for three weeks for an extensive diagnostic test. The contact stated that after three weeks the dealer was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668974June 24, 2025
ELECTRICAL SYSTEM:ADAS
The contact owns a 2023 Acura MDX. The contact stated that while driving 40 MPH, on a rough road, the "Brake" warning light illuminated, then several warning lights illuminated. In addition, the contact stated the vehicle went into LIMP Mode and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the steering wheel failed to function as intended. The contact was able to pull into a parking lot. The vehicle was towed to the dealer, and was diagnosed that the wheel sensor had failed, and the calibration was not fully completed by the manufacturer. The vehicle was calibrated, and test driven with a 67-mile drive, and an unknown sensor was replaced. The contact picked up the vehicle and became aware that the "Lane Departure Warning / Drift Lane Assistance" sensor was deactivated. The contact stated that on a separate occasion, while driving 40 MPH, the failure occurred. The vehicle went LIMP Mode and failed to accelerate as intended while depressing the accelerator pedal with several unknown warning lights illuminated. The vehicle was towed to the dealer; however, no cause for the failure was found. The contact was informed that the vehicle needed two system updates. The contact was unsure if the updates had been performed. The contact picked up the vehicle and became aware that the "Blind Spot Sensor" had been deactivated. The contact had not given permission for the deactivation. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 14,907.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663008May 25, 2025
UNKNOWN OR OTHER
Multiple system warnings lights on dash appear indicating multiple systems issues including possible loss of power. See video First occurrence- August 2024 - Dealer said it was due to software that needed to be updated. The repair was completed. Second occurrence - May 2025 - dealer has car for over a week and is unable to find the problem. No codes were stored so they say they can repair it. Honda says it’s the dealers problem I have the last occurrence on cell video but I’m unable how to upload as it’s not jpeg
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659225May 6, 2025
STRUCTURE:BODY
Bought the car brand new, at only 10k miles, found out that the fender liner is falling off from the frame. During the rain, it gets heavier and pulls further down. Eventually fabric will fall off and will hit the tire while driving and possibly cause an accident. Tried to get it fixed by Acura dealership but they're saying it cannot be fixed because it's manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651008March 27, 2025
SEATS
I have a 2023 Acura mdx type s advanced with 16k miles on it and the front driver seat at the bolster is starting to separate and many other owners is having this same issue on their type s models I attached multiple pictures of my seat which is the white seat and other owners seats
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648447March 15, 2025
POWER TRAIN
I hear a high-pitched whistle when I the speed reaches around 57-63MPH. I've taken it to the dealer a couple of times, and they said it's normal. I am really disappointed that Acura didn't fix it...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648163March 13, 2025
UNKNOWN OR OTHER
I have had a on going issue with using the touch pad which controls the GPS navigation , mobile phone and FM & XM radio operation. Trying to use any of these while driving or even when the vehicle stopped on the side of the road is very dangerous . The display screen is not a touch screen like most vehicles. Only the driver can select options using the touch pad which is located between the passenger and drivers seat console. It's a very dangerous distraction as you have to spell out letters using your finger to find a location while using the navigation system . Also the pad is so sensitive it makes you repeat the letter over and over in order to find the location you are trying to type in. Also something as simple as changing the FM or XM radio station requires you to use the touch pad . While trying to use the touch pad it forces you to take your eyes off the road to operate the system. The same issue with the mobile phone which is controlled by the touch pad when connected. I understand the newer models have went back to a touch screen operation. I've complained to Accra customer service as has others , but they haven't taken any actions to correct the problem. Most owners of these vehicles are families with children and senior citizens. Hopefully the NHTSA will investigate this very dangerous situation and require ACCURA to replace the current system with a touch screen operation or the option to have both .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633824January 3, 2025
POWER TRAIN
The automatic transmission on the vehicle failed without warning. Vehicle was driven on the highway without issues; exited highway to a city street, stopped at a stop light, and turned onto another street. Upon turn onto another street, transmission did not upshift as it should; it was noticed the engine was revving high, but transmission did not shift. Tried to manually shift, with no luck. There were no warning lights or messages present at any time. Vehicle was stopped in a safe area and turned off, restarted, and tried again. Transmission still would not shift correctly; when it tried to shift, it would clunk, and it sounded like something dragging under the vehicle. Drove vehicle home and parked it. Later when transmission was shifted into gear, it did not move, and made a terrible clunking noise, then a squealing sound. Called dealer and had vehicle towed in for inspection. After inspection, manufacturer replaced failed transmission under warranty. Per dealer rep, transmission failed, and registered two internal codes, one for incorrect gear ratio, and other for torque converter issue. While the codes registered internal, unfortunately there were no warnings issued to driver. Safety was put at risk because if the failure happened while on the highway three miles earlier, there was no warning to driver who was driving in heavy traffic, and they may have been involved in an accident. The only reason the driver was aware of the issue was because they could hear the engine revving high, and they pulled over to inspect. A less experienced driver may not notice the same issues. Additionally, it's concerning that transmission codes were stored internally but did not trip any transmission issues or loss of power warning; this could prevent drivers from noticing issues prior to failure. Lastly, the vehicle health report we received from Acura on 12/31 (and states as of 12/12, day after failure), stated there are no transmission issues present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628980December 5, 2024
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:INFOTAINMENT
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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