Acura MDX Complaints (2015)

71 consumer complaints on file.

#11383219December 13, 2020
POWER TRAIN
APPEARS TO HAVE ISSUES SHIFTING FROM D4 TO D5 OR WHILE IN D5. ROUGHLY AROUND 1.6K RPM THE VEHICLE SOUNDS LIKE IT IS DRIVING OVER RUMBLE STRIPS. I THINK IT MIGHT BE A TORQUE CONVERTER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348639August 11, 2020
POWER TRAIN
TRANSMISSION SLIPS ,AND HESITATES TO SHIFT NORMALLY AND THEN GOES NORMAL AGAIN. VEHICLE IS IN MOTION WHEN THIS OCCURED ,IT HAPPENED WHILE CRUSING AT 35 MPH, AND AT 50 MPH, STREET ,AND HIGHWAY. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331362June 28, 2020
STEERING
WHEN TURNING SLOWLY (IE PARKING LOTS), THERE IS KNOCKING/CREAKING SOUND HEARD ON THE DRIVER'S SIDE. DEALER CONFIRMED NOISE BUT NOT ABLE TO SAY EXACTLY WHAT IS WRONG OR WHY OTHER THAN TO SAY THAT IT NEEDS FRONTS AXLES ON BOTH SIDES REPLACED AT COST OF $1200+. IN MY OPINION, THEY DIDN'T PROPERLY DIAGNOSE IT (AND REALLY ARE JUST GUESSING AT PROBLEM). THEY ONLY TEST DROVE IT AND THAT IS NOT ONLY WAY TO DIAGNOSE PROBLEM WITH VEHICLE. IT APPEARS TO BE A PRODUCT QUALITY ISSUE IN MANUFACTURING. THE CAR IS 5 YEARS OLD AND HAS 70,000 MILES. ALL SIGNS SHOWED THAT IT HAS BEEN TAKEN CARE OF BY PREVIOUS OWNER AND NOW BY ME. I HAVE HAD IT FOR ABOUT YEAR WHEN IT HAD 65000 MILE. AT THIS STAGE OF ITS LIFE, IT SHOULD NOT NEED AXLES REPLACED. IF THIS WAS A GM CAR, I'D SAID THAT'S PROBABLY TRUE BUT THIS IS AN ACURA WE ARE TALKING ABOUT. THE CAR HAS NOT EVEN BEEN BROKEN INTO AT THIS MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320641April 9, 2020
STRUCTURE:BODY
I WAS DRIVING 80 MPH ON THE HIGHWAY WHEN THE PASSENGER SIDE WINDSHIELD GARNISH FLEW OFF THE CAR. AFTER INSPECTION, IT APPEARS THE CLIPS THAT HOLD THE GARNISH ON WERE BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300249January 19, 2020
STEERING
ON 01/18/2020. I CAN NOT START MY 2015 ACURA MDX ANYMORE WHEN I WAS ON THE WALMART PARKING LOT, POWER STEERING SYSTEM ( EPS) PROBLEM " LIGHT WAS ON, THE STEERING WHEEL WAS LOCKED UP. THE CAR HAS 61,035 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258246September 26, 2019
POWER TRAIN
VEHICLE SHUDDERS AT 35-40 MPH, THE SHUDDERING IS HARDER WHEN GOING UP A SLIGHT INCLINE. IT SEEMS THAT THE VEHICLE DOESN'T WANT TO SHIFT DOWN A GEAR. I HAVE TO EITHER LET GO OF THE GAS OR GIVE IT MORE GAS FOR THE SHUDDERING TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184340March 5, 2019
UNKNOWN OR OTHER
ON PARTICULARLY COLD DAYS IN TEXAS BETWEEN 30 AND 45 DEGREES FAHRENHEIT, MY ACURA WILL NOT START. THE ELECTRONIC COMPONENTS WORK, BUT THE ENGINE REVS UP FOR ABOUT 5 SECONDS THEN IT TURNS OFF. AFTER THAT THE WARNING LIGHTS FOR STABILITY CONTROL, POWER STEERING EPS, LANE DEPARTURE ASSIST, CHECK ENGINE LIGHT, EMISSION SYSTEMS, HILL START ASSIST, COME ON AND STAY ON BUT THE ENGINE IS OFF. AFTER I TRY TO TURN IT ON AND TURN IT OFF COMPLETELY FOR OVER FIVE TIMES, THEN THE ENGINE CAME ON AND THE MDX WAS DRIVEABLE. WHILE WE DROVE, THE WARNING LIGHTS STAYED ON. WHEN WE GOT TO OUR DESTINATION, WHICH WAS ABOUT 3 MILES, TURNED OFF THE CAR, AND THEN TURNED IT BACK ON, ALL THE WARNING SIGNS WERE GONE. THIS IS THE SECOND TIME IT HAPPENS, THE FIRST TIME IT HAPPENED WAS ABOUT THREE MONTHS AGO. THE NIGHT BEFORE, THE BLINKERS WERE ACTING UP. THE LEFT BLINKER SIGNAL INSIDE, WAS SOLID GREEN AND THE SIGNAL LIGHT OUTSIDE WAS FLASHING VERY DIMMLY AND SLOW, THE CLICKING SOUND TO ALERT THAT THE SIGNS LIGHT WAS ON WAS NOT CLICKING. THE RIGHT BLINKER SIGNAL INSIDE FLASHED BUT DID NOT MAKE THE CLICKING SOUND TO ALERT THAT IT IS ON, THE LIGHT OUTSIDE BLINKED NORMALLY. TODAY EVERYTHING IS BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166773January 13, 2019
POWER TRAIN, STEERING
BOUGHT OUR 2015 ACURA MDX LESS THEN 6 MONTHS AGO FROM A CERTIFIED USED ACURA DEALER. LAST WEEK, THE EMS, POWER STEERING AND TRANSMISSION LIGHT CAME ON. CAR STAYS IN FIRST GEAR AND JERKS WHILE DRIVING. SPEEDOMETER IS WEIRD. BROUGHT TO ACURA DEALER, OF COURSE THE LIGHTS WERE OFF BY THEN. WAS TOLD WE NEED TO DO SPECIAL TRANSMISSION FLUSH. A WEEK LATER LIGHTS ARE LOL BACK ON! I DRIVE MY KIDS TO AND FROM SCHOOL AND DON'T FEEL SAFE ANYMORE WITH MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165618January 3, 2019
STEERING, UNKNOWN OR OTHER
1. ENGINE EMMISION PROBLEM INDIACTOR - ACURA MAINTANANCE PERSONAL TOLD ME THAT THE WARNING IS BECAUSE OF THE CATALYST SYSTEM EFFICIENCY IS BELOW THRESHOLD NUMBERS AND THEY GOING ADJUST THE SOFTWARE TO INCREASE THE THRESHOLD AND I SHOULD PAY FOR THE UPDATE. 2. STEERING COLUMN SCREECHES OR SQUEALS WHEN IT IS ADJUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150754November 10, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE STOPS ACCELERATING WHILE DRIVING AND LOSES POWER WITHOUT WARNING. MULTIPLE ENGINE LIGHTS GO OFF: CHECK ENGINE, EMISSION SYSTEM PROBLEM, ALL WHEEL DRIVE SYSTEM PROBLEM, POWER STEERING SYSTEM EPS PROBLEM, VEHICLE STABILITY ASSIST VSA PROBLEM, HILL START ASSIST PROBLEM, TRAILER STABILITY ASSIST PROBLEM. CAR STARTS SMOKING EXCESSIVELY. RETURNED TO THE DEALER SEVERAL TIMES IN JUST A FEW DAYS AND THEY HAVE NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. PROBLEM APPEARS TO RESOLVE AND THEN RETURNS AFTER DRIVING NO MORE THAN 10 MILES. INCIDENTS HAVE OCCURRED WHILE OPERATING THE VEHICLE IN 45 MPH SPEED ZONES WHERE WE HAD THE ABILITY TO PULL OVER AND GET OUT OF TRAFFIC. THIS WILL BE CATASTROPHIC IF DRIVING ON THE HIGHWAY AS THE EFFECT OF THIS MALFUNCTION IS EQUIVALENT TO HITTING THE BREAKS WHILE TRAVELING AT HIGH SPEED. CAR IS CURRENTLY BACK WITH THE DEALERSHIP FOR THE 3RD TIME IN 4 DAYS. ACURA MDX DRIVERS SHOULD BE ALERTED TO THIS PROBLEM IMMEDIATELY - IT HAPPENS WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149574November 5, 2018
POWER TRAIN
CAR STARTED TO DRIVE 'JUMPY', THE LOCAL SHOP DID DIAGNOSE A TRANSMISSION ISSUE ABOUT WHICH ACURA HAD A SERVICE BULLETIN- AT LOW SPEED OR AT SUDDEN ACCELERATION CAR WOULD DRIVE UNEVEN, INTERRUPTED; AT CONSTANT HWY SPEED THERE WOULD NOT BE A PROBLEM; CHECK ENGINE LIGHT TURNED ON EMISSION SYSTEM PROBLEM. LOCAL SHOP DID REGULAR MAINTAINENCE AS THE SERVICE LIGHT HAD TURNED ON, DIAGNOSED THE FAULT IN CONCORDANCE TO ACURA'S OWN SERVICE BULLETIN HOWEVER UPON TRAVEL TO ACURA DEALERSHIP THIS WAS 'NOT REPRODUCIBLE'. UPON RETURNING HOME CAR STARTED AGAIN TO INTERRUPT WITHOUT CHECK ENGINE LIGHT ON. DIAL OF RPM JUMPS UP AND DOWN WITHOUT REMAINING EVEN ATA CONSTANT SPEED. CAR HAS NEW SPARK PLUGS, OIL, FILTERS, HOWEVER THE LOCAL SHOP HAS DEFERRED THE REST FOR THE DEALERSHIP. ACURA DEALER IN SAVANNAH EXPLAINED THAT THE ISSUE IS IN FACT NOT A 'RECALL' AND I SHOULD BRING THE CAR BACK IF IT DOES THE SAME. HOWEVER PER BULLETIN THE COVERAGE LASTS FOR CARS UP TO 80K MILES AND MINE STARTED THIS AT 79+ AND BY THE TIME I WOULD DRIVE BACK TO THE NEAREST DEALERSHIP IT WOULD PROBABLY EXCEED 80K MILES, WHICH THEY SAID THEY WOULD TAKE INTO CONSIDERATION SHOULD THIS RECUR. OBVIOUSLY THE ISSUE IS KNOWN BUT BECAUSE IT IS NOT A OFFICIAL 'RECALL' THEY WOULD DO NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128827September 11, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
VEHICLE HAD NUMEROUS PROBLEMS THROUGHOUT THE FIRST TWO YEARS OF OWNERSHIP, WHICH THE DEALERSHIP WAS VISITED FOR REPEATEDLY. THESE PROBLEMS OCCURRED WHEN THE WEATHER WAS VERY COLD, USUALLY BELOW ZERO (F), AND INVOLVED MULTIPLE DISFUNCTIONAL SENSORS ALL DISPLAYING INOPERATIVE. WHEN THESE SENSORS DISPLAYED ERRORS, THAT COMPONENT OF THE CAR WOULD NOT FUNCTION CORRECTLY. (ONE TIME THERE WAS AN ISSUE WITH THE COLLISION MITIGATING SYSTEM, AND THE BRAKES AUTOMATICALLY ENGAGED ON AN ICY ROAD AT FULL SPEED--ANOTHER THERE WAS A PROBLEM WITH THE AWD WHICH TURNED THE VEHICLE INTO A FRONT WHEEL DRIVE OPERATION). DEALERSHIP DISCOVERED AFTER MULTIPLE VISITS, AND WHEN WE TOLD THEM WE WERE GOING TO TRY TO PURSUE A LEMON LAW PROTECTION ON THE VEHICLE, THAT IT WAS A POWER CONTROL MODULE THAT WAS BAD. THIS WAS REPLACED. VEHICLE RAN MOSTLY ERROR FREE FOR SOME TIME AFTER. ON THE MORNING OF 2/15/2018, THE VEHICLE WAS STARTED IN ORDER TO WARM UP. WHILE PARKED WITH THE ENGINE RUNNING, VEHICLE CAUGHT ON FIRE SOMEWHERE BEHIND THE DASH ON THE PASSENGER SIDE. WE PUT THE FIRE OUT USING A FIRE EXTINGUISHER. THANKFULLY, I WAS NOT DRIVING THE VEHICLE AS I WOULD HAVE BEEN 5 MINUTES LATER, AS I HAD NO FIRE EXTINGUISHER IN THE CAR; AND ALSO THANKFULLY THERE WAS NOT GOING TO BE A PASSENGER IF I HAD BEEN DRIVING, AS THE FLASH WAS IMMEDIATE AND INTENSE ON THE PASSENGER SIDE. FURTHER, IT DID NOT CATCH OUR HOUSE OR SHOP ON FIRE WHEN IT WENT, AS IT COULD HAVE. VEHICLE WAS A TOTAL LOSS. DOCUMENTATION OF NUMEROUS PROBLEMS (RECEIPTS OF VISITS TO DEALERSHIP) AND PHOTOS OF DAMAGE TO CAR AFTER FIRE ARE AVAILABLE UPON REQUEST.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11119473August 12, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AUTOMATIC SAFETY DOOR RELOCK FAULTY. THE REMOTE WAS USED TO UNLOCK THE DOORS. THE REAR DOOR WAS OPENED AND THE BABY WAS PLACED IN THE CAR SEAT. THE DIAPER BAG WAS THEN PLACED ON THE FLOOR OF THE BACK SEAT. DOORS AUTOMATICALLY RE-LOCKED AFTER 30 SECONDS WITH BABY AND CAR KEYS STUCK INSIDE. 911 WAS CALLED TO RESCUE THE BABY AND BUST OPEN THE DOOR. THIS SHOULD ABSOLUTELY NEVER HAPPEN. AFTER CHANGING THE SETTINGS TO 90 SECONDS, THE CAR STILL LOCKS AT 30. ACURA DENIES HEARING THIS HAPPEN. ACURA SAYS THERE IS NO WAY TO DISABLE THIS "FEATURE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113640July 25, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
WHEN OPENING THE AUTOMATIC TRUNK IT STARTS COMING AND FALLING DOWN RAPIDLY AS TO ALMOST HAVE OUR HEADS TRAPPED. IT'S A DEATH AND INJURY AWAITING TO HAPPEN. I HAVE CONTACTED BOTH ACURA DEALERSHIP AND ACURA CUSTOMER CARE AND THEY REFUSE TO NOTATE THIS SAFETY ISSUE AND RESOLVE. THEY WANT ME TO PAY FOR A NEW PART WHEN IN NO WAY DID WE CAUSE THIS MALFUNCTION TO OCURR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096370May 16, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE LED HEADLAMPS FAILED TO FUNCTION IN GENERAL AND DURING INCLEMENT WEATHER. THE DEALER (MIKE HALE ACURA, 5601 STATE ST, MURRAY, UT 84107, (801) 263-0202) WAS CONTACTED SEVERAL TIMES TO REACH THE MANUFACTURER TO DETERMINE A SOLUTION. THE SERVICE CENTER MANAGER STATED THAT HE WOULD FURTHER ADDRESS THE MATTER; HOWEVER, AN APPOINTMENT HAD NOT YET BEEN SCHEDULED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089732April 23, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS APPROACHING THE RED LIGHT ABOUT MAKE COMPLETE STOP , SUDDENLY MY CAR SHAKE VIOLENTLY AND THEN THE ENGINES SHUT OFF, I HAVE TO PUT IT BACK INTO PARK START UP AGAIN, I START FOR COUPLES TIME BEFORE IT LET ME ENGAGE TO DRIVE MODE. I TOOK THE CAR TO THE DEALER THEY CHECK BUT THEY FOUND NOTHING. FEW DAYS LATER IT HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062332January 12, 2018
UNKNOWN OR OTHER
I DRIVE A 2015 ACURA MDX, WHICH I BOUGHT BRAND NEW. IT IS IN EXCELLENT CONDITION WITH LIMITED MILEAGE. TWO DAYS AGO WHILE I WAS DRIVING RIGHT BEFORE I REACHED MY HOUSE, SUDDENLY THERE WAS A LOUD EXPLOSION FROM MY LEFT SIDE. I STOPPED THE CAR AND FOUND THE LEFT SIDE MIRROR CASE COMPLETELY CRACKED WITH HOLES AND PIECES, HANGING BY THE WIRES THAT CONNECT IT TO THE REST OF THE UNIT. THIS IS A SMALL NEIGHBORHOOD SITUATED AT A CUL DE SAC. THERE WERE NO TRAFFIC, DEER, BIKERS, OR BIRDS AT THE TIME. I COULD NOT FIND ANY FALLING OBJECTS EXCEPT THE BROKEN PIECES FROM THE MIRROR CASE AND SOME LANDED 20 FEET AWAY. I AM SURE IT WAS NOT SHOT BY ANY GUN. IF I HAD NOT BEEN IN THE CAR WITH THE WINDOW CLOSED, I COULD HAVE EXPERIENCED SERIOUS INJURIES. IF SOMEONE HAPPENED TO BE NEAR THE MIRROR, THE PERSON'S FACE COULD HAVE BEEN BLOWN OFF. THE NEXT DAY I CALLED THE ACURA CLIENT RELATIONS AND I WAS TOLD THEY HAVE NEVER HEARD OF THIS TYPE OF INCIDENT. HOWEVER, I CHECKED ONLINE AND FOUND A LIST OF ACURA CONSUMERS HAVE COMPLAINED ABOUT SIMILAR ISSUES SINCE 2006 AND ACURA HAD NEVER ADDRESSED THIS SAFETY ISSUE AND CONTINUES TO DISMISS OR DENY THE ISSUE (LINK: HTTP://WWW.MDXERS.ORG/FORUMS/14-PROBLEMS/25607-REAR-VIEW-MIRROR-LEAK-EXPLOSION-3.HTML). I AM NOW WORRIED ABOUT THE OTHER MIRROR MIGHT EXPLODE ONE DAY AND CAUSE SERIOUS SAFETY COMPLICATIONS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11058534January 4, 2018
ELECTRICAL SYSTEM, STEERING
THREE MONTHS AFTER OWNING THIS 2015 MDX MY POWER STEERING FAILED AS I WAS DRIVING (EPS FAILURE) AND MAKING A LEFT TURN. THIS CAUSES THE VEHICLE TO LOSE POWER STEERING MAKING IT ALMOST IMPOSSIBLE TO STEER. THIS SAME EPS FAILURE HAS OCCURRED 4 TIMES WITHIN 11 MONTHS WITH THE VEHICLE, ALWAYS WHEN TURNING LEFT. THE VEHICLE HAS APPROXIMATELY 33,000 MILES, THE FIRST TIME IT OCCURRED THERE WERE APPROXIMATELY 15,000 MILES ON IT. TWICE THIS HAPPENED IN PARKING LOTS AND TWICE IT HAPPENED WHEN DRIVING ON MAJOR ROADS WHILE TURNING. IT HAD TO BE TOWED ALL 4 TIMES AS THIS RENDERS IT UNDRIVEABLE AND UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034227October 18, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2015 ACURA MDX. AFTER DRIVING OVER ANY ROAD SURFACE, AN ABNORMAL NOISE WAS HEARD. THE NOISE OCCURRED AT LOWER SPEEDS. THE VEHICLE WAS TAKEN TO NORRIS ACURA WEST (8559 BALTIMORE NATIONAL PIKE, ELLIOTT CITY, MD) WHERE IT WAS DIAGNOSED THAT THIS WAS A COMMON FAILURE THAT WAS INHERENT TO THIS VEHICLE MODEL. THE VEHICLE WAS ALSO TAKEN TO TISCHER ACURA (3506 LAUREL FORT MEADE RD, LAUREL, MD), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT RESPOND. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034320October 18, 2017
FUEL/PROPULSION SYSTEM
EMISSIONS SYSTEM PROBLEM LIGHT IS COMING ON AND JUST WANTED TO SEE IF THERE IS A PROBLEM WITH THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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