Acura MDX Complaints (2010)

45 consumer complaints on file.

#10992272May 30, 2017
STEERING
TL* THE CONTACT OWNS A 2010 ACURA MDX. WHILE ATTEMPTING TO START THE VEHICLE, AN ABNORMAL CRANKING SOUND WAS HEARD COMING FROM THE STEERING WHEEL. IN ADDITION, THE CONTACT NOTICED SPARKS COMING FROM THE STEERING WHEEL. ON THE THIRD ATTEMPT TO START THE VEHICLE, IT FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,200. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10984415May 9, 2017
STEERING
THE STEERING HAS BEEN A PROBLEM SINCE I PURCHASED THE VEHICLE IN 2013. THE STEERING WHEEL IS REALLY TIGHT. I AM NOT ABLE TO PERFORM A "K" TURN, WITHOUT EXTREME PHYSICAL EXERTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944333January 11, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 ACURA MDX. WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED PINCHED NERVE DAMAGE TO THE LEFT SIDE OF THE BODY AND TWO BULGED DISCS IN THE BACK THAT REQUIRED MEDICAL ATTENTION. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE RIGHT LEG AND A DISLOCATED DISC IN THE BACK THAT ALSO REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND THE BODY DAMAGE WAS REPAIRED; HOWEVER, THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10884440July 12, 2016
AIR BAGS
TAKATA INFLATORS DEAR NHTSA, I HAVE THE FOLLOWING QUESTION THAT I WAS HOPING YOU COULD ANSWER FOR ME: EVERY 2010 ACURA VEHICLE IS RECALLED WITH THE EXCEPTION OF THE MDX, HOW IS IT THAT THE MDX IS NOT ON THE LIST? DID THEY USE A DIFFERENT AIRBAG CONFIGURATION IN THE MDX THAT THEY DID NOT USE IN ALL OTHER MODELS, THAT DOES NOT SOUND LIKE IT WOULD BE COST EFFECTIVE FOR HONDA? MY WIFE'S 2010 TL WAS ONLY RECENTLY ADDED TO THE LIST (~3 MONTHS AGO), SO I WOULD NOT BE SURPRISED TO SEE THE MDX APPEAR ON THE LIST NEXT MONTH. I AM INQUIRING BECAUSE, QUITE FRANKLY, I DO NOT WANT TO DRIVE THE MDX IF THE AIRBAG IS SUSPECT. BEST REGARDS, CONCERNED ACURA OWNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873194June 8, 2016
UNKNOWN OR OTHER
MY WIFE WAS DRIVING THE VEHICLE ON A STATE ROAD. WHILE MAKING A LEFT TURN FROM THE LEFT LANE THE KEY BLADE SEPARATED FROM THE KEY FOB AND FELL TO THE FLOOR. THE KEY FOB HAS A ENGINE IMMOBILIZER AND WHEN IT FELL THE ENGINE SHUT OFF. WITH NO POWER STEERING OR BRAKES THE VEHICLE WOULD NOT TURN PROPERLY WHICH CAUSED IT TO GO STRAIGHT INTO ANOTHER VEHICLE IN THE RIGHT TURN LANE. I FEEL THIS IS A SAFETY DEFECT OF THE KEY DESIGN. THE KEY BLADE POPS OPEN FROM THE FOB AND GETS LOOSE AS TIME GOES BY. THE MANUFACTURER'S POSITION IS THIS IN NOT A DEFECT BUT NORMAL WEAR. A $50,000 VEHICLE LESS THAN SIX YEARS OLD SHOULD NOT HAVE THIS PROBLEM. ESPECIALLY WHEN IT CAN BREAK ANYTIME AND CAUSE A ACCIDENT LIKE MY WIFE HAD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10838343February 2, 2016
SEAT BELTS:REAR/OTHER
CPSC: 2010 ACURA MDX: CONSUMER STATED THE CHILD CHOKED ON THE HANGING STRAP FROM THE CEILING WHICH CAUSED HIM TO BE HOSPITALIZED. *SS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10817431January 3, 2016
ELECTRICAL SYSTEM
THE POWER LIFT GATE WON'T CLOSE WITH PUSH OF THE BUTTON FROM THE DRIVER'S SIDE AND THE BUTTON ON THE POWER LIFT GATE. IT WOULD MAKE SEVERAL BEEPING NOISE AND THE LIFTGATE WOULD NOT CLOSE. IT WOULD HAVE TO BE DONE MANUALLY BY HAND TO CLOSE IT. THIS IS OBVIOUSLY DONE WHEN THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811150December 18, 2015
POWER TRAIN
I HAVE BEEN A PROUDLY HONDA/ACURA CUSTOMER FOR LAST 20 YEARS. IN NOVEMBER, MY WIFE ACURA MDX 2010 WHICH HAS TRANSMISSION FLUID CHANGED EVERY 9000 MILES / 1 YEAR AND LESS THAN 50000 MILES ON ODOMETER SUDDENLY HAD STRONG SHUDDER/VIBRATION ( LIKE ANOTHER IS HITTING BEHIND OR THE CAR ITSELF IS RUNNING OVER THE BIG ROCK) AND IT WAS STRUGGLING TO GO OVER 40 MPH WHEN PRESSING ON GAS PADDLE. THE ISSUE WAS NOT REPRODUCIBLE AT DEALER AFTER WE TURNED OFF AND ON THE ENGINE. TODAY ON DECEMBER 17 2015, THE ISSUE HAPPENED AGAIN AND WE WERE ABLE TO SHOW TO THE TECHNICIAN AT SOUTH COAST ACURA AND THE TECHNICIAN ACKNOWLEDGED IT AFTER TEST DRIVE AS WELL AS NOTED THAT THE TRANSMISSION FLUID SMELLED LIKE OVER BURNT OIL. STILL HE STILL NEEDS TO PERFORM DIFFERENT/ADDITIONAL DIAGNOSTIC TESTS UNTIL TOMORROW. THE MAIN REASON THAT I BOUGHT MDX 2010 5 YEARS AGO IS SAFETY FOR MY KIDS AND MY WIFE. IF THE ISSUE IS NOT IDENTIFIED AND RESOLVED TOMORROW THEN I EXTREMELY WORRY ABOUT THE SAFETY FOR MY FAMILY AS THEY WILL HAVE TO CONTINUE TO COMMUTE IN UNSAFE CAR WHICH CANNOT DELIVER ITS BASIC DRIVING FUNCTION NORMALLY. I HOPE ACURA WOULD STEP UP TO REPLACE TRANSMISSION/TORQUE EVEN IF DIAGNOSTIC TEST WILL OR WILL NOT IDENTIFY THE ROOT CAUSE AS I STRONGLY BELIEVE IT IS A SIGN OF BAD TRANSMISSION AND/OR CONVERTER TOGETHER BASED ON MY RESEARCH VIA ONLINE FORUM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808739December 7, 2015
STEERING
WHILE MAKING LEFT TURN INTO A ROAD AT A SIGNAL TRAVELING AT 30 MPH - 35 MPH IN MOTION, ENGINE RUNNING - ALL OF A SUDDEN VEHICLE STEERING LOCKED AND COULDN'T STRAIGHTEN AGAIN. MY WIFE ENDED UP CRASHING INTO A ROAD DIVIDER LUCKILY IT WAS AROUND 10:30 PM IN THE NIGHT AND DIDN'T HAVE VEHICLES EITHER ONCOMING OR BEHIND. SHE TURNED OFF THE VEHICLE AND RESTARTED AGAIN, VEHICLE ACTED NORMAL. SHE PULLED OVER TO THE CURB FOR SAFETY. DEALERS REPORTED THEY COULDN'T REPRODUCE THIS ISSUE. BUT DEALER SAID CONTROL ARM WAS VISIBLY BENT AND NEED TO BE REPLACED WITHOUT LINKING REASON FOR THE MAIN ISSUE. I SPOKE TO ACURA CLIENT RELATIONS TO HEAR THEY CANNOT DO MUCH EITHER SINCE DEALER CANNOT REPRODUCE. IT SEEMS LIKE THERE MAY BE A MANUFACTURING DEFECT WITH THIS VEHICLE AND NO ONE AT HOME WANTS TO DRIVE THIS VEHICLE AFTER THIS INCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10745698August 3, 2015
ELECTRICAL SYSTEM, SEATS
AFTER PURCHASING MY 2012 ACURA MDX BACK IN APRIL 2012 JUST A FEW WEEKS LATER OF THIS DATE MY VEHICLE PRESENTED AN ISSUE WITH THE DRIVER CAR SEAT MOTOR, AS IN NOT WORKING PROPERLY AND SAFELY ENOUGH TO ACCOMMODATE THE HEIGHT OF THE SEAT TO MY NEEDS. AS SOON AS THIS HAPPENED I CALLED IT IN AND WAS REQUESTED TO BRING THE VEHICLE IN FOR REPAIR. FEW MONTHS WENT BY UNTIL THE SAME ISSUE OCCURRED AND HERE I AM UNABLE TO SIT SAFELY AND PROPERLY DUE TO THE SEAT BASE NOT WORKING AGAIN. FOR THE SECOND TIME THE VEHICLE WAS CALLED IN AND BROUGHT IN FOR A SUPPOSED NEW/ORIGINAL PART CHANGE. THE SERVICE DEPT MANAGER OVER AT ACURA OF BOSTON HAD TOLD ME THE SECOND TIME THAT THIS WILL FULLY BE REPAIRED AND THAT IT SHOULDN'T REOCCUR. ON JUNE 2015 THE EXACT SAME PROBLEM REOCCURS AND HERE I AM DRIVING AROUND WITH A PILLOW BECAUSE THE SEAT BASE IS NOT WORKING AT ALL THEREFORE SEAT CANNOT BE LEVELED TO MY HEIGHT. I AM EXTREMELY TIRED AND VERY DISAPPOINTED WITH THIS VEHICLE DUE TO THIS ONGOING PROBLEM WHICH FOR ME SEEMS TO BE A MECHANICAL DEFECT FROM THE ORIGINAL FABRICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723890June 7, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLE WAS STRANDED ON THREE SEPARATE OCCASIONS AND WOULD NOT START. THE BATTERY STILL WORKED. THE DEALERSHIP, HENDRICK'S ACURA IN CHARLOTTE, NC, REPLACED A FUSE TWICE AND REMOVED THE AUTOMATIC STARTER AND REPLACED A WIRE. TODAY, THE CAR WOULD NOT START AGAIN. IT HAS LESS THAN 35000 MILES ON IT. A VEHICLE THAT CANNOT START AND GETS STRANDED MULTIPLE TIMES CREATE A SAFETY HAZARD. MOREOVER THE DEALERSHIP WAS NOT SURE WHAT WAS CAUSING THE PROBLEM, BUT CHARGED US TO TRY TO FIGURE IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661657December 2, 2014
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY, SEAT BELTS
PARTIALLY CLOSED DRIVERS DOOR ON SEAT BELT. OPENED DOOR REMOVED SEAT BELT. THEN AFTER DRIVING HOME I WAS UNABLE TO OPEN THE DRIVERS DOOR WITH OR WITHOUT THE AUTOMATIC DOOR LOCKS NOR FROM THE INSIDE OR OUTSIDE OR WITH A KEY. HAD TO CLIMB OUT OF THE CAR OVER THE CENTER CONSOLE OR OUT THE WINDOW. THIS SEEMS LIKE SOMETHING THAT SHOULD NOT HAPPEN AND A SAFETY CONCERN IF NEEDING TO EXIT THE CAR SWIFTLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640238September 30, 2014
EXTERIOR LIGHTING
ACURA'S MDX HAS INSUFFICIENT BACK-UP LIGHTING, WHICH MAKES IT IMPOSSIBLE TO SAFELY BACK UP AT NIGHT. IT ALSO RENDERS THE BACK-UP CAMERA USELESS. THE ACURA SERVICE DEPARTMENT WAS UNABLE TO ADVICE ON A SOLUTION; AS THEY TELL YOU TO MOVE THE NAVIGATION DIAL TO BRIGHTEN THE LIGHT, BUT THAT DID NOT SOLVE THE PROBLEM. IT IS IMPORTANT TO NOTE THAT THIS PROBLEM ONLY EXISTS IF THERE IS NO ADDITIONAL STREET LIGHTING THAT COULD ASSIST WITH ILLUMINATING THE AREA BEHIND THE VEHICLE. THEREFORE, DRIVERS WHO LIVE IN A WELL-LIT COMMUNITY (CITY) MAY NOT NOTICE THE PROBLEM. BUT BACKING UP ON A COUNTRY ROAD, OR SOMEWHERE WITH NO OTHER ARTIFICIAL (STREET) LIGHTING, THERE'S NO SAFE WAY TO BACK UP MY ACURA. THE BACKUP LIGHTING IS SIMPLY INSUFFICIENT AND DOES NOT OFFER A WAY TO SAFELY BACK-UP THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633536September 16, 2014
ENGINE, ELECTRICAL SYSTEM
I WANTED TO REPORT A RECENT INCIDENT ON AUG 23RD IN WHICH THE ENGINE OF MY MDX CAUGHT FIRE AND BURNED WHILE I WAS DRIVING AT 7:30 PM. I HAD TO PULL THE CAR OVER AND DIALED 911. SUBSEQUENTLY THE FIRE WAS PUT OUT USING A FIRE EXTINGUISHER AND THE FIRE DEPARTMENT. ALL OF THIS HAPPENED WITHIN THE SPACE OF 2 MINUTES WITH NO APPARENT REASON. THE CAR WAS TOWED BY THE POLICE AND PLACED IN AN IMPOUND LOT. MY INSURANCE COMPANY GEICO AFTER EXAMINING THE DAMAGE INFORMED ME THAT THE VEHICLE HAD TO BE TOTALED DUE TO SAFETY CONCERNS. THE ENGINE WAS PARTIALLY CHEWED OFF DUE TO THE FIRE. THE CONCERNS I HAVE BASED ON THIS INCIDENT ARE THE FOLLOWING: 1. I DID NOT GET ANY KIND OF WARNING FROM THE COMPUTER OR DASHBOARD WHILE THIS INCIDENT WAS OCCURRING. 2. THE AIR BAGS DID NOT DEPLOY. 3. MY CAR WAS SERVICED JUST A WEEK PRIOR AT POHANKA ACURA AND RECEIVED A CLEAN SAFETY RECORD. 4. MY CAR WAS IMPECCABLY SERVICED AND MAINTAINED WITH A MILEAGE OF ONLY 31,000 MILES. 5. I HAVE NOT UNDERSTOOD WHAT CAUSED THIS INCIDENT. I SPOKE TO ACURA AND THE DEALER POHANKA ACURA BUT RECEIVED NO CLEAR EXPLANATION OF WHY THE ENGINE CAUGHT FIRE AND BURNED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10573765March 20, 2014
STEERING
BEGAN LEAKING FLUID, THE ACURA DEALERSHIP SAID IT IS THE STEERING RACK AND PINION. REPAIR COST $1800!!! THIS IS AFTER HAVING THE POWER STEERING PUMP REPLACED X3. I AM NOT IMPRESSED WITH ACURA AT ALL AND WILL PROBABLY TRADE THIS MONEY PIT IN :( I DO NOT KNOW HOW ACURA HAS SUCH A REPUTATION FOR BEING A WELL MADE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553749November 25, 2013
STRUCTURE:BODY, SEAT BELTS, EXTERIOR LIGHTING
ON 2 DIFFERENT TIMES MY VEHICLE ACCELERATED ON ITS OWN RESULTING IN AN ACCIDENT. THE FIRST TIME WAS ON OR ABOUT MAY 24, 2011. I WAS PULLING INTO A PARKING SPACE OF AN APARTMENT COMPLEX. IT WAS AROUND 5:30 PM. I WAS DRIVING SLOWLY (BETWEEN 2-3 MPH) AS THERE WAS A CONSTRUCTION CREW WORKING DIRECTLY BEHIND THE PARKING SPACE IN WHICH I WAS GOING TO PARK. I WAS MAKING A RIGHT HAND TURN INTO THE PARKING SPACE. AS I PROCEEDED INTO THE PARKING SPACE MY LEFT FOOT WAS ON THE FLOOR AND MY RIGHT FOOT WAS ON THE BRAKE, ALTERNATING BETWEEN BRAKING AND IDLING. I WAS NOT USING THE ACCELERATOR, JUST THE BRAKE AND THE IDLING ENGINE. AS I APPROACHED THE CURB TO MY FINAL STOP, THE CAR SUDDENLY LUNGED FORWARD OVER THE CURB AND HIT A TREE. I REPORTED THESE DETAILS TO THE ACURA DEALERSHIP WHEN I TOOK THE CAR IN FOR REPAIRS. I TOLD THE REPRESENTATIVE THAT SOMETHING WAS WRONG WITH THE CAR AND THEY NEEDED TO CHECK THE ACCELERATION. ABOUT A MONTH LATER MY CAR WAS RETURNED TO ME AND THE REPRESENTATIVE AT THE DEALERSHIP SAID THEY DID NOT FIND ANYTHING WRONG WITH ACCELERATOR. ABOUT 10 MONTHS LATER (MARCH 2013) A SIMILAR ACCELERATION HAPPENED. THIS TIME I WAS PULLING INTO A PARKING SPACE IN A PARKING LOT. I ENTERED THE PARKING SPACE BY MAKING A RIGHT TURN. MY LEFT FOOT WAS ON THE FLOOR; MY RIGHT FOOT WAS ON THE BREAK. THERE WAS ONLY 1 OTHER CAR IN THE PARKING LOT. IT WAS ABOUT 10:30 AM. I WAS ALTERNATING BETWEEN BRAKING AND IDLING. JUST BEFORE THE FINAL STOP THE CAR LUNGED FORWARD HITTING A BRICK WALL. THE DEALERSHIP RECOGNIZED ME FROM MY PREVIOUS VISIT. I TOLD THE REPRESENTATIVE WHAT HAPPENED. I TOLD HIM THAT SOMETHING WAS WRONG WITH THE CAR IT IS NOT SUPPOSE TO ACCELERATE LIKE IT DID. ONCE AGAIN THE CAR WAS REPAIRED AND I WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR. I SAID THIS CAR IS A SAFETY HAZARD; I AM NOT GOING TO DRIVE THE CAR. I LEFT THE CAR THERE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10490208December 27, 2012
SERVICE BRAKES
I WAS DRIVING AND PRIOR TO HITTING MY BRAKES, SEVERAL ALERT MESSAGES POPPED UP AND A VOICE STARTED READING THEM OUT. THE MESSAGES ARE STILL SAVED ON THE ACURA'S COMPUTER, BUT SINCE THE CAR IS IN THE SHOP RIGHT NOW, I DON'T HAVE ACCESS TO RECALL THEM EXACTLY. THE ONLY ONE I REMEMBER SAID THAT THE VEHICLE STABILITY ASSIST AND TCS MAY NOT OPERATE AND IT TRIED TO DIRECT ME TO FIND THE NEAREST ACURA DEALERSHIP. THERE WAS ALSO A MESSAGE ABOUT ABS. WHEN I PRESSED THE BRAKES, THERE WAS MINIMAL RESISTANCE, AND THE CAR DIDN'T STOP WHATSOEVER. IT DIDN'T SKID OR SLIDE, THERE WAS NO BRAKE PRESSURE AT ALL. I HAD A FEW SECONDS TO DECIDE IF I WANTED TO: PULL INTO A DITCH AND PROBABLY FLIP THE SUV, PULL INTO ONCOMING TRAFFIC, OR HIT THE CAR IN FRONT OF ME THAT WAS STOPPED AT A RED LIGHT. I ENDED UP CHOOSING THE LATTER AND HITTING THE CAR, AFTER MY CAR DIDN'T DECELERATE OR BRAKE WHATSOEVER. THE ALERT MESSAGES REMAINED ACCESSIBLE ON THE COMPUTER OF THE CAR AFTER THE ACCIDENT AND I CAN RETRIEVE THEM AFTER THE CAR IS REPAIRED. THERE WAS SIGNIFICANT DAMAGE TO THE FRONT OF THE SUV, BUT I AM OBVIOUSLY MOST CONCERNED ABOUT THE SAFETY OF THE CAR BEING THAT THE BRAKES WERE NOT FUNCTIONAL DURING TO THE ACCIDENT WHATSOEVER. THE BRAKES WERE FUNCTIONAL AFTER THE ACCIDENT AND THE CAR HAD BEEN RESTARTED, SO THE PROBLEM IS CONCERNING FOR SURE, BUT INTERMITTENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10485847November 23, 2012
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
I AM WRITING WITH RESPECT TO A DEFECT IN A 2010 ACURA MDX (VEHICLE ID #: [XXX]) THAT I PREVIOUSLY LEASED. ON AUGUST 27, 2012, MY WIFE WAS DRIVING SAID VEHICLE ON THE MERRITT PARKWAY IN CT. THE ELECTRICAL SYSTEM AND ENGINE OF THE VEHICLE COMPLETELY SHUT DOWN WHILE THE CAR WAS IN MOTION AND MY WIFE LOST CONTROL OF THE CAR AND COULD NOT BRING THE CAR TO A STOP AND EVENTUALLY THE CAR ROLLED TO A STOP. MY WIFE WAS TERRIFIED BY THE INCIDENT AND CALLED 9-1-1. AFTER WAITING A WHILE, THE CAR WAS ABLE TO BE RESTARTED AND WE BROUGHT IT TO THE DEALER WHERE WE HAD LEASED THE AUTOMOBILE. THE DEALER RAN A SERIES OF TESTS BUT COULD NOT IDENTIFY A REASON FOR WHAT HAPPENED, AND DROVE THE CAR FOR SEVERAL MINUTES, BUT TOLD US THEY COULD NOT REPLICATE THE PROBLEM. WE WERE, OF COURSE, NO LONGER COMFORTABLE DRIVING THE VEHICLE AND IMMEDIATELY TERMINATED THE LEASE. I SUBSEQUENTLY HAD A SERIES OF COMMUNICATIONS WITH ACURA CLIENT RELATIONS AT 1919 TORRANCE BLVD. M/S 500-2N7E, TORRANCE, CA 90501-2746 (800-382-2238) DURING WHICH I ULTIMATELY LEARNED THAT THERE WERE ADDITIONAL TESTS THAT ACURA COULD HAVE PERFORMED TO DETERMINE THE CAUSE OF THE PROBLEM. I INQUIRED AS TO WHAT THOSE TESTS WERE, WHETHER THOSE TESTS WERE PERFORMED ON THE CAR AND, IF SO, WHAT THE TEST RESULTS SHOWED, AND IF THE CAR WAS ULTIMATELY REPAIRED. HOWEVER, I DID NOT RECEIVE ANY RESPONSE FROM ACURA. ACCORDINGLY, I AM WRITING TO ADVISE THE NHTSA OF THE ABOVE, AND TO SEEK THE ASSISTANCE OF THE NHTSA IN OBTAINING ANSWERS TO THE QUESTIONS THAT I HAVE ASKED ACURA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478446October 3, 2012
STRUCTURE:BODY, ENGINE, FUEL/PROPULSION SYSTEM
EXHAUST ENTERING CABIN WHILE UNDER ACCELERATION OR UNDER LOAD. THE EXHAUST ENTERED CABIN ESPECIALLY WHEN THE HVAC SYSTEM WAS IN "RECIRC" THE DEALER AND ACURA WERE UNABLE TO FIND THE PROBLEM AFTER MULTIPLE VISITS. I DOCUMENTED THAT CARBON MONOXIDE WAS BUILDING UP INSIDE TO ALARMING LEVELS USING A REAL-TIME INDUSTRIAL GAS DETECTOR LEVELS EXCEEDING 160PPM WHILE PULLING A ~3000 LBS BOAT ON THE INTERSTATE WITH A SLIGHT HEAD WIND. (BEING MEASURED FROM FRONT SEAT/ I HAVE VIDEO RECORDINGS OF THIS AND OTHER DOCUMENTATION SHOWING THE BUILDUP AFTER NORMAL ACCELERATION ENTERING INTERSTATE ETC. THE ACTUAL PROBLEM WAS DISCOVERED WHEN I PERSONALLY WAS INSPECTING THE VEHICLE AND FOUND BOTH REAR BODY PLUGS MISSING. THEY ARE AT THE REAR OF THE VEHICLE ONE ON EACH SIDE THAT LEADS TO THE INTERIOR OR THE VEHICLE. ONCE POINTED OUT TO THE DEALER THEY WERE EMBARRASSED AND FIXED IMMEDIATELY. THE PLUGS WERE LOOSE FITTING SO THEY GLUED THEM IN. THE ISSUE NOW SEEMS TO BE RESOLVED. I HAVE NOTICED SEVERAL OTHER INTERNET POSTINGS WITH SIMILAR ISSUES. IT IS A SAFETY ISSUE IN MY MIND BECAUSE OF THE CO IF YOUR DRIVING NORMALLY AGAINST THE WIND AND THE HVAC IS IN "RECIRC" THE LEVELS WILL BUILD UP >35PPM ESPECIALLY IN HIGH WINDS OR HIGHER ALTITUDES AND YOU CAN'T SMELL IT. CLIPS THAT ILLUSTRATE HOLE HTTP://YOUTU.BE/SRPUKAXV83O HTTP://YOUTU.BE/1I0AUN8VT4S PARTS TO REPLACE BODY PLUGS GROMMET, SIDE PANEL - 2010 ACURA MDX (74514-STX-A00) ITEM 9 ON THE DIAGRAM HTTP://WWW.ACURAPARTSNOW.COM/PARTS-C...PER/GROMMET-RR THREAD THAT ALLOWED ME TO FIND REAL PROBLEM (BEGINNING AND END IS THE RELEVANT SECTIONS) HTTP://MDX.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?T=867878. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430708October 18, 2011
POWER TRAIN
CAR SHUTTERS BETWEEN 1500-1800 RPMS. ALSO "POPS" WHEN IT DOWN SHIFTS. TOOK IT INTO THE DEALERSHIP AND THEY SAID THE TORQUE CONVERTER HAD TO BE REPLACED. I WAS TOLD THERE WAS ONLY ONE OTHER VEHICLE THAT THEY KNEW OF THAT THIS HAPPENED TO AND IT WAS ALSO A 2010. SINCE THEN, I WENT ONLINE TO SEE WHAT IF ANYTHING A DEFECTIVE TORQUE CONVERTER COULD DAMAGE AND FOUND OUT THERE WERE MANY, MANY COMPLAINTS FOR YEARS. IT APPEARS THAT ACURA HAS AN ISSUE WITH THE TORQUE CONVERTER THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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