Acura MDX Complaints (2006)

87 consumer complaints on file.

#11016366August 19, 2017
AIR BAGS, UNKNOWN OR OTHER
RE: AMERICAN HONDA FAILED TO REPLACE UNSAFE AIRBAG AND REFUSES TO TAKE ANY RESPONSIBILITIES ON JULY 9, 2016, WE TOOK OUR 06' ACURA MDX TO LOCAL DEALER FOR THE UNSAFE PASSENGER SIDE AIRBAG REPLACEMENT (NHTSA RECALL 16V-334). THE DEALER INFORMED US THAT THEY COULDN'T REPLACE THE AIRBAG DUE TO AN UNKNOWN WIRING OBSTRUCTING THE AIRBAG (EXHIBITS A, B). THEY WANTED TO CUT THE WIRING FOR AIRBAG REPLACEMENT. HOWEVER, THEY WILL NOT TAKE ANY RESPONSIBILITY IF SOMETHING GOES WRONG. WE REFUSED THEIR IDEA OF CUTTING THE UNKNOWN WIRE, BECAUSE IT MAKES NO SENSES WHEN NO ONE KNOWS THE OUTCOMES IS GOING TO AFFECT VEHICLE SAFETY OR FUNCTIONALITY. WE ARE THE ORIGINAL OWNERS AND TO OUR BEST KNOWLEDGE NO ONE HAS EVER SERVICED THE PASSENGER SIDE AIRBAG. THUS, IT IS REASONABLE TO SUSPECT THIS MIGHT BE A RARE DEFECT. WE CONTACTED HONDA TO EXPLAIN THIS UNUSUAL SITUATION, RECEIVED A CASE #04828622; WE SENT AN EMAIL WITH ALL THE DETAILS (EXHIBITS C). WE HAD BEEN WAITING AND FOLLOWING UP, BUT HONDA MADE NO PROGRESS UNTIL WE EXPRESSED OUR EXTREME ANGER AFTER ONE YEAR OF ANXIOUS WAITING. FINALLY, OUR CASE HAS BEEN ASSIGNED TO A REPRESENTATIVE AT 'AIRBAG RECALL DEPARTMENT' AROUND JULY, 2017. HOWEVER, THIS HAS BEEN PLAYING THE GAME OF 'THIS AIRBAG RECALL DID NOT EXIST LAST YEAR', 'NOT RETURNING PHONE CALL AS SHE PROMISED', AND 'SENDING A NONSENSE LETTER TO CONFIRM THAT OUR AIRBAG IS UNSAFE!'. EVENTUALLY, WE HAVE GOTTEN VERY FRUSTRATED AND ALSO BEING WORRY ABOUT OUR OWN SAFETY WITH THE DANGEROUSLY DEFECTED AIRBAG. WE TOOK THE 06' ACURA MDX TO THE DEALER AGAIN; HOWEVER, ACURA DEALER WANTS ALMOST $300 FOR TRYING TO FIGURE OUT WHY THEY COULDN'T REPLACE THE AIRBAG WITHOUT ANY GUARANTEE OF REPLACING THE UNSAFE AIRBAG! WE HOPE NHTSA WOULD IMMEDIATELY START TO INVESTIGATE THIS CASE, AND AMERICAN HONDA SHOULD BE SEVERELY PUNISHED DUE TO THEIR EGREGIOUS CONDUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991524May 24, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2006 ACURA MDX. WHILE THE VEHICLE WAS PARKED IN A SCHOOL PARKING LOT WITH THE KEY OUT OF THE IGNITION, THE VEHICLE BEGAN TO ROLL AWAY INDEPENDENTLY WITHOUT WARNING, A SCHOOL COACH JUMPED INTO THE VEHICLE AND WAS ABLE TO STOP IT FROM ROLLING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO APPLE TREE ACURA DEALER IN ASHEVILLE NC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE THE VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT, IT ROLLED AWAY INDEPENDENTLY WITHOUT WARNING AND CRASHED INTO A PARKED VEHICLE. THE FRONT PASSENGER SIDE FENDER OF THE CONTACT'S VEHICLE AND THE REAR TAILGATE OF THE OTHER VEHICLE WERE DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (MYERS), BUT WAS NOT DIAGNOSED OR REPAIRED. THE BODY DAMAGE OF THE CONTACT'S VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE CONTACT NOTIFIED THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NOTHING THEY COULD DO SINCE A DIAGNOSTIC TEST WAS DONE AND THE TECHNICIAN COULD NOT FIND THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10990965May 22, 2017
POWER TRAIN
THE SUV WAS JUST BROUGHT IN FOR A JUDDER FROM THE FRONT END TO THE LOCAL ACURA/ HONDA IN TOWN WHERE WE RESIDE AND THEY CLAIM ITS THE TORQUE CONVERTER IS FAILING WELL AFTER SOME RESEARCH WE NOTICED THERE WAS RECALLS AND A CLASS ACTION SUIT FOR THIS PROBLEM. I AM JUST MAKING THIS COMPLAINT BECAUSE THE DEALER STATES WE HAVE TO PAY 5000 DOLLARS TO HAVE IT REPLACED. I FEEL WE SHOULD BE EITHER GIVEN A DISCOUNT OR THEY SHOULD COVER THE COST DUE TO IT BEING AN ONGOING THING WITH PROBABLY THOUSANDS OF THESE ACURA MDX . I HAVE SEEN LOTS OF FORUMS WHERE THEY PAY 75% OF COST FOR SOME AND 100% FOR OTHERS BUT NOT AFTER THE DEALERS TRY TO GET OUT OF PAYING FOR IT. MOST OF THEM LIKE THIS ONE HAVE ALREADY HAD THE PROBLEM AND HAD IT FIXED IF NOT ONCE SEVERAL TIMES. THIS IS A SAFETY ISSUE BECAUSE I KNOW THAT A TORQUE CONVERTER CAN LOCK UP AND IN A AWD VEHICLE THAT WOULD MOST CERTAINLY CAUSE AN ACCIDENT. I HAVE YOUNG CHILDREN AND ALL THE DEALER SAYS IS TO KEEP HAVING THE TRANSMISSION FLUID CHANGED OR PAY 5000 TO REPLACE THE TRANSMISSION. I ALSO HAVE A HONDA ACCORD THAT HAD RECALLS FOR EXPLODING AIRBAGS AND IT TOOK MONTHS FOR THEM TO FINALLY GET IT IN FOR THE RECALLS. THE ACURA MDX ALSO SAYS BY THE VIN ON ACURA.COM IT HAS 4 RECALLS BUT THEY SAY AT THE DEALER IT DOESNT. I HAVE SEEN AND SPOKE WITH MANY PEOPLE WHO ARE VICTIMS OF THESE BILLION DOLLAR COMPANIES, ACURA THAT HAVE ALL THE SAME ISSUES . EVERY TIME WE GO TO HAVE AN ISSUE LOOKED AT OR ADDRESSED THEY TRY TO HAVE US HAVE OTHER IRRELEVANT ISSUES FIXED INSTEAD OF THE LIFE THREATENING ONES OR SAFETY RECALLS TAKING CARE OF. PLEASE SOMEONE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979798April 21, 2017
ELECTRONIC STABILITY CONTROL (ESC)
MY MDX VSA RANDOMLY CAME ON WHILE DRIVING DOWN INTERSTATE 65 IN NASHVILLE CAUSING ME TO HAVE TO PULL OFF TO THE SIDE OF THE ROAD. WHILE RESEARCHING THIS ISSUE ONLY CERTAIN VEHICLES HAVE BEEN INCLUDED IN A VSA RECALL AND UNFORTUNATELY MINE IS NOT ONE OF THEM. THE ENTIRE VSA SYSTEM IN THESE VEHICLES NEEDS TO BE RECALLED TO MAKE THESE VEHICLES SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943982January 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923746November 2, 2016
AIR BAGS
TAKATA RECALL - I HAVE CONTACTED CRISWELL ACURA IN ANNAPOLIS, MD TWICE TO SCHEDULE THE RECALL REPAIR; 8/10/2016, 9/6/2016. THE FIRST TIME I WAS TOLD I WOULD RECEIVE A RETURN CALL TO SCHEDULE AN APPOINTMENT AND WAS NEVER CALLED BACK. THE SECOND TIME I WAS TOLD TO LEAVE A MESSAGE WITH JEANETTE IS SERVICE, WHICH I DID, AND ONCE AGAIN DID NOT RECEIVE A CALL BACK. IT IS NOW NOVEMBER AND I HAVE NOT BEEN ABLE TO GET MY CAR REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906191September 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 ACURA MDX. WHILE DRIVING 40 MPH, THE VEHICLE STRUCK AN ELK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10898743August 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897940August 23, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885604July 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). THE PART WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873030June 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE DEALER HAD NOT ACCOMMODATED THEM AS A CONSUMER TO HELP GET THE RECALL REMEDIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852997April 1, 2016
AIR BAGS
WE HAVE BEEN TRYING TO GET ACURA TO ACT ON THIS AIRBAG RECALL, BUT WE HAVE BEEN WAITING SINCE THIS PAST SUMMER. WE ONCE LIVED A MERE 20 MINUTES FROM A DEALERSHIP, BUT NOW WE HAVE SINCE MOVED WHERE THERE IS NOT A DEALERSHIP WITHIN OUR STATE. IT WAS ARRANGED FOR A HONDA DEALERSHIP TO ASSIST US, BUT ACURA HAS BALKED ON ASSISTING US WITH OUR 2.5 OF TRAVEL TIME TO THE HONDA DEALERSHIP DESPITE OFFERING TO PAY FOR TRANSPORTATION COSTS OR A RENTAL CAR, BUT WE CONTINUE TO WAIT. WE ARE DRIVING DANGEROUSLY WITH THESE DAMAGED AIR BAGS THAT CAN CAUSE DEATH OR SERIOUS INJURY, AND ACURA HAS BEEN NEGLECTFUL IN THEIR RESPONSE AND DISINGENUOUS IN THEIR WANT TO ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790631November 16, 2015
ELECTRONIC STABILITY CONTROL (ESC)
HAD VEHICLE IN ACURA OF WICHITA KS IGNITION SWITCH RECALL AND THE ALSO SAID THEY DID RECALL ON VSA ECU MALFUNCTION RECALL13V-092 ID 589. PROBLEM CAME BACK SHORTLY AFTER VISIT TOO DEALERSHIP ,CALLED THEM AND TOLD THEM ABOUT WARNING LIGHTS STILL ON. THEY SAID ALREADY DONE RECALL. NOT A SATISFIED CUSTOMER AT ALL.IWONDER IF THEY EVEN CHANGED OUT WIRE HARNESS OR MAY OF EVEN INSTALLED USED PARTS. I LIVE 150 MILES FROM THE CLOSEST ACURA DEALER YOU WOULD THINK THEY WOULD OF AT LEAST OFFERED TO CHECK RECALL PART?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782242October 14, 2015
POWER TRAIN
VEHICLE TRANSMISSION CAN NOT SHIFT WHILE DRIVING ON THE ROAD .NO REVERSE AND FORWARD .THE VEHICLE HAVE 76000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781547October 13, 2015
TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 ACURA MDX. WHILE DRIVING APPROXIMATELY 35 MPH, THE VSA AND THE ECU WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759584August 26, 2015
ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 ACURA MDX. WHILE ATTEMPTING TO PARK IN A RESIDENTIAL GARAGE, AN ABNORMAL NOISE EMITTED FROM THE ENGINE. THE BRAKES WERE ENGAGED AND THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE GARAGE DOOR. THE VEHICLE THEN ACCELERATED INDEPENDENTLY IN REVERSE, MADE A TURN, AND CRASHED INTO A PARKED VEHICLE BEFORE STOPPING IN A NEIGHBOR'S FRONT YARD. THE FRONT DRIVER SIDE CURTAIN AIR BAG DEPLOYED. THE CONTACT MENTIONED THAT THE VEHICLE SPUN AROUND APPROXIMATELY FOUR TIMES IN THE MIDDLE OF THE STREET BEFORE COMING TO A COMPLETE STOP. A POLICE REPORT WAS FILED. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES AND BOTH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. ...UPDATED 09/28/15 *BF *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10722419May 30, 2015
AIR BAGS
I RECEIVED RECALL NOTICE 14V-351 REGARDING THE REPLACEMENT OF THE AIRBAG. I CONTACTED SOUTH COAST ACURA IN COSTA MESA, CA AND I WAS INFORMED THAT THE PART WOULD HAVE TO BE ORDERED. APPROXIMATELY 6 WEEKS LATER I CALLED TO FIND THE STATUS. I WAS INFORMED THAT THE PARTS HAD STILL NOT ARRIVED. IN ADDITION, I CALLED MISSION VIEJO ACURA IN MISSION VIEJO, CA TO SEE IF THEY HAD THE PARTS AVAILABLE. NOT ONLY WAS I INFORMED THAT THE PART WAS NOT AVAILABLE, BUT THAT REPLACEMENT OF THE PARTS WAS HIGHER PRIORITY IN STATES WITH HIGH HUMIDITY. I READ THE RECALL, AND IT SAYS NOTHING ABOUT STATES WITH HIGH HUMIDITY. I THINK I AM BEING LIED TO BY THESE ACURA DEALERSHIPS, AND I WOULD LIKE TO HAVE MY COMPLAINT INVESTIGATED.THE RECALL CLEARLY SAYS THE DEFECT COULD KILL OR INJURE PEOPLE, AND I DON'T BELIEVE ACURA IS TAKING SUFFICIENT MEASURES TO MAKE SURE THE PARTS ARE AVAILABLE TO ENSURE MY SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671104January 8, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHEN CRUISING 20-30 MILES, THE TRANSMISSION WOULD SHUTTER OR MAKE LOUD GRINDING NOISES AND VEHICLE WOULD SHAKE. DEALER COULDN'T DUPLICATE NOISE AND NOTHING WAS DONE UNTIL 2014. TRANSMISSION OIL WAS CHANGED AND IF PROBLEMS COMES BACK, THEY WOULD CHANGE IT. PROBLEM CAME BACK AND NOW MAKES TREMBLING NOISE AND FEEL IT WHEN REACHING SPEED OF 49 EXACTLY AND 1500RPM, DURING SHIFTING GEARS AND COULD GET STUCK. DEALER STATED IS NORMAL SOUND. NOW I HAVE CHECK ENGINE LIGHT WITH CODE P0706, WHICH IS OPEN IN TRANSMISSION RANGE SWITCH CIRCUIT PROBABLE CAUSE. SEARCHED AND IT SEEMS THAT THIS YEAR MODEL, ACURA MDX 2006, HAS HAD PROBLEMS WITH TRANSMISSIONS AND NO RECALLS. CAR MAKES NOISE WHILE THIS IS HAPPENING WHILE ON THE HIGHWAY. SOMETIMES THE TRUCK GETS STUCK DOING THIS UNTIL I ACCELERATE OR BRING DOWN THE SPEED ON THE HIGHWAY. THERE ARE MANY COMPLAINS WITH THIS ISSUE, AN ACURA HAS NOT ACKNOWLEDGE THE PROBLEM. I AM AFRAID TO HAVE AN ACCIDENT ON THE HIGHWAY OR THE VEHICLE GETS STUCK TRYING TO CHANGE GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663960December 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER WAS CONTACTED, BUT DID NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE COULD BE REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WOULD BE SCHEDULED FOR REPAIR WITHIN 3-5 BUSINESS DAYS; HOWEVER, THE DEALER WAS UNABLE TO HONOR THE SCHEDULED REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640535October 1, 2014
ENGINE, POWER TRAIN
LIKE OTHERS WITH THE 06 MDX I HAD TO HAVE THE MOTOR MOUNTS REPLACED. IT IS VERY POSSIBLE THE "JUDDER" AS HONDA CALLS THEM FROM THE TORQUE CONVERTER CAUSED THIS EVEN THOUGH I HAD THE COMPUTER SOFTWARE FIX. THIS BECAME AN ISSUE AS THE VIBRATIONS FROM THE BAD MOTOR MOUNTS DAMAGED THE FRONT RIGHT HALF SHAFT/AXIAL AND I WAS TOLD I WAS VERY LUCKY IT DID NOT BREAK WHILE I WAS DRIVING ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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