Acura MDX Complaints (2017)

268 consumer complaints on file.

#11403766March 18, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
INCIDENT #2 DRIVING DOWN CITY STREET APPROACHING AN INTERSECTION. NO CAR IN FRONT AND NO CAR BEHIND. IN THE MIDDLE OF THE INTERSECTION THE CAR AUTO BRAKES TO A COMPLETE STOP BEFORE RELEASING BACK TO NORMAL. IF A CAR WERE BEHIND ME I WOULD HAVE MOST SURELY BEEN REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403768March 18, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
DRIVING ON THE HIGHWAY AT ABOUT 80 MPH AND AS I WAS ROUNDING A BAND THE CAR AUTOMATICALLY STARTED BREAKING WITH NO CARS IN FRONT OF ME. THE CAR ALMOST CAME TO A COMPLETE STOP BEFORE IT OUT OF ALLEVIATED THE BREAKING AND ALLOWED ME TO CONTINUE TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396573February 17, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
LOSES POWER AND UNABLE TO ACCELERATE WHILE DRIVING AT HIGHER SPEEDS. HAS HAPPENED 4 TIMES IN 2 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388127January 14, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I OWN A 2017 ACURA MDX. WHEN ACCELERATING FROM A STOP IT HESITATES FOR A SECOND OR TWO AND THEN JERKS WHEN IT FINDS ITS GEAR. THIS HAPPENS EVERY TIME THE VEHICLE IS USED. MERGING ONTO THE INTERSTATE OR SWITCHING LANES CAN BE VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384225December 20, 2020
ELECTRICAL SYSTEM, POWER TRAIN
AFTER RECEIVING THE VEHICLE FROM ACURA IN MARCH 2020 WITH APPROXIMATELY 49,500 MILES AND NOTICED THE VEHICLE WAS SLIPPING AROUND 20 TO 30 MILES PER HOUR. MY FIANCEE DROVE IT AS WELL AND FELT IT SLIPPING IN A CITY STOP AND GO UNDER THE SAME SPEED. WE CALLED ACURA TO COMPLAIN ABOUT THE SLIPPING AS WELL AS THE BATTERY MALFUNCTIONING. THEY TOLD US TO BRING IT IN AND WE DID. THE BATTERY END UP BEING DEAD A FEW WEEKS AFTER RECEIVING THE VEHICLE. IT WAS CHANGED. WE THEN WERE TOLD THAT THE VEHICLE NEEDS A TRANSMISSION FLUID CHANGE AND THAT THIS MAYBE CAUSES THE PROBLEM. WE NOTICED WITH THE VEHICLE RECORDS THE FLUID WAS CHANGED AT 42,376 MILES PRIOR. THE TRANSMISSION FLUID ENDED UP BEING CHANGED AND WE WERE TOLD THAT WE WOULD NEED TO DRIVE THE VEHICLE A LOT FOR THE SLIPPING TO GO AWAY. THOUSANDS OF MILES LATER THE VEHICLE IS STILL SLIPPING WITH 53,000 MILES. WE FEEL ACURA KNOWS THE IS AN ISSUE BUT DOESN'T WANT TO FIX IT. WE NEED HELP. I'M NOT THE ONLY WON HAVING THIS ISSUE WITH THIS PARTICULAR VEHICLE WHEN IT INVOLVES SLIPPING. I HAVE A FEW DOCUMENTS SUPPORTING MY CASE ABOUT THE TRANSMISSION FLUID AND THE CURRENT ISSUES WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374345November 12, 2020
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
VEHICLE LOST POWER UPON ACCELERATING AND I RECEIVED A MESSAGE TO PULL OVER WHEN SAFE TRANSMISSION ERROR; THIS HAPPENED AT A STOP AND SEEMS TO BE MORE LIKELY WHEN TURNING THE VEHICLE OR WHILE ACCELERATING, I PULLED OVER AND ATTEMPTED TO PUT THE VEHICLE IN REVERSE WITH OUT SUCCESS;
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364898October 18, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
MULTIPLE SYSTEMS INDICATOR FAILURES WEN ON, PER ATTACHED PICTURES. THE TRANSMISSION WAS STUCK IN THE 1ST GEAR, THE VEHICLE WAS VIBRATING AND WAS UNABLE TO ACCELERATE. THIS CREATED A DRIVING HAZARD, AS I WAS ON THE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361871September 29, 2020
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE VEHICLE CONSISTENTLY IGNORES THE MILES-PER-HOUR SET ON THE CRUISE CONTROLS - - EXCEEDING THE MPH BY OVER 5 MILES PER HOUR OR EVEN MORE. THIS IS A SAFELY HAZARD PLUS CAN EASILY LEAD TO SPEEDING TICKETS. I HAVE NOTICED THIS HAPPENING MANY TIMES ON HIGHWAYS (NORMALLY WITH A SPEED LIMIT OF 55 - 65.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355126September 15, 2020
UNKNOWN OR OTHER
STARTING, SEAT PUSHED FORWARD AGAINST STEERING COLUMN MOVING DOWN RADIO BLARING DRIVER CLIMATE CONTROL WENT TO LOW PASSENGERS TO 80 DEGREES BLOWER TO HIGH AND CAR LUNGED FORWARD. DEALER SAID PREVIOUS COMPLAINTS WERE DISCOVERED AND ADDRESSED TO BE TWO FOBS ENTERING VEHICLE AT SAME TIME AND AND VEHICLE CONFUSED THEY ADVISED ONLY ONE FOB IN CAR AT ANY ONE TIME. QUESTIONABLE ANSWER NOT SUBSTANTIALLY PROVEN? AND WE WILL ALWAYS HAVE TWO FOBS. VEHICLE WAS STATIONARY IN GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354825September 14, 2020
AIR BAGS, STRUCTURE:BODY, WHEELS
THE CERTIFIED PRE-OWNED (CPO) 2017 ACURA MDX I PURCHASED ION 07/24/20 FROM DAVIS ACURA IN LANGHORNE, PA SHOULD NOT BE CLASSIFIED AS A CPO! I PAID MY AUTOMOTIVE REPAIR SHOP OF 20 YEARS THAT MAINTAINED MY LEXUS SUVS TO DO THEIR OWN 83-POINT DETAILED INSPECTION ON THE ACURA MDX.I WAS SHOCKED IN THEIR REPORTING WHEEL ALIGNMENT NEEDED - RECOMMENDED LEFT REAR TIRE EDGE WEAR & BODY ' EVIDENCE OF PREVIOUS ACCIDENT DAMAGE TO REAR BUMPER, RIGHT FRONT DOOR, LEFT SIDE DOORS, LEFT REAR QUARTER PANEL & LEFT FRONT FENDER. I WAS INFORMED THAT AT LEAST 50% OF SUV HAS BEEN REPAINTED & THERE WAS DIRT UNDERNEATH THE PAINT. WAS THIS FORMERLY LEASED SUV IN AN ACCIDENT THAT WENT UNREPORTED WITH CLEAN CARFAX AND AUTO CHECK REPORTS? THE LEFT DOOR EXTERIOR CHROME DOOR HANDLE WAS ALSO REPLACED BY DEALERSHIP BUT NO REASON IS LISTED AS TO WHY REPLACED. THERE ARE NOW ISSUES WITH: EXPOSED AIRBAG ' IS IT THE ORIGINAL OR WAS IT REPLACED?; TIRE PRESSURE VARIES (+/- 7 OR 8 ) IN THE REAR LEFT TIRE THAT HAS BEEN LOOKED AT BY MY LOCAL ACURA DEALER TWO TIMES IN ONE WEEK & THE 3RD VISIT WILL BE TO REPLACE THE TPMS SENSORS IN A CAR WITH ONLY 16,000 MILES?; THE DEFROSTER IS NOT FULLY WORKING IN THE LEFT PASSENGER WINDOW AND THE MISALIGNMENT OF THE LIFT GATE IS A CONCERN BECAUSE IT PREVENTS THE A/C OR HEAT FROM WORKING EFFECTIVELY IN THE 2ND & 3RD ROW, THERE IS RAIN WATER SITTING ON THE INSIDE OF THE SUV THAT REMAINS FOR HOURS. COULD IT MOLD OR CAUSE DAMAGE TO THE REAR ELECTRIC LIGHTING COMPONENTS? HOW DOES THE LIFT GATE TRUNK DOOR MISALIGN IF IT WASN'T IN AN ACCIDENT? IF THE LIFT GATE TRUNK DOOR IS MISALIGNED, WHY WAS THIS SUV SOLD AS A CPO & NOT USED? I DO NOT FEEL COMFORTABLE DRIVING THE SUV. I HAVE YET TO RECEIVE A CALL BACK BY PHONE FROM ACURA DEALERSHIP OWNER IN 4 WEEKS AND/OR FROM THE ACURA CUSTOMER CARE SPECIALIST IN THE LAST 10 DAYS ABOUT MY CASE FILED. CAN NHTSA INSPECT SUV FOR DAMAGE & REPAINTING?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11342770August 2, 2020
ELECTRICAL SYSTEM
REAR BACK UP CAMERA HAS UP TO 1 MINUTE DELAY IN ACTIVATING WHEN I SELECTED REVERSE. ALSO DELAYS THE SAFETY SYSTEMS ASSOCIATED WITH IT LIKE CROSS TRAFFIC WARNINGS AND COLLISION AVOIDANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342553July 31, 2020
ENGINE, FUEL/PROPULSION SYSTEM
ISSUES HAVE NOW OCCURRED TWICE WITHIN AN APPROXIMATELY 4 WEEK PERIOD. FIRST TIME WAS NEAR THE END OF JUNE AND THE SECOND TIME OCCURRED ON 7/30/20. AFTER STOPPING ON THE HIGHWAY, ONCE FOR A STOPLIGHT AND THE OTHER TIME TO TURN OFF HIGHWAY ONTO ANOTHER ROAD, THE ENGINE STALLED/TURNED OFF. AFTER VEHICLE WAS BACK IN PARK, I WAS ABLE TO RESTART THE VEHICLE EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342071July 29, 2020
POWER TRAIN
VEHICLE LOSES POWER UPON ACCELERATING AND HESITATES FOR A SECOND OR TWO - MOST TYPICALLY FROM A STOP AND SEEMS TO BE MORE LIKELY WHEN TURNING THE VEHICLE WHILE ACCELERATING, ALTHOUGH THERE HAVE BEEN TIMES WHEN THE VEHICLE HAS STALLED WHEN TRYING TO ACCELERATE ON A STRAIGHT SECTION OF HIGHWAY. PROBLEM IS INTERMITTENT, VIRTUALLY IMPOSSIBLE TO PREDICT OR REPLICATE, BUT HAS OCCURRED NUMEROUS TIMES SINCE PURCHASE OF THE VEHICLE IN NOVEMBER OF 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323547May 6, 2020
ENGINE, UNKNOWN OR OTHER
MECHANICAL FIRE *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11318496March 17, 2020
POWER TRAIN
WE WERE DRIVING 70MPH ON THE INTERSTATE I10 HEADED TO NEW ORLEANS WHEN OUR VEHICLE SUDDENLY AND WITHOUT WARNING LOST ACCELERATION THE DASHBOARD LITE UP LIKE A CHRISTMAS TREE TELLING ME TO PULL OVER IMMEDIATELY AND THEN ELECTRIC PARKING BRAKE ERROR, TRANSMISSION ERROR AND AN EMISSIONS ERROR ALL AT ONCE. THIS WAS A VERY DANGEROUS INCIDENT AND WE SOMEHOW MANAGED TO GET TO THE SMALL SIDE OF THE ROAD ON THIS BUSY INTERSTATE. IT SCARED THE BOTH US! THE MDX WOULD NOT GO INTO DRIVE OR NEUTRAL? WHILE WAITING FOR THE TOW TRUCK WE ALMOST WERE SIDE SWIPED. THIS CAR WAS PURCHASED FOR THE SAFETY FEATURES AND IT HAS REALLY CAUSED MY WIFE AND I TO LOSE ALL FAITH AND NOW CANNOT DEPEND ON IT. OUR VEHICLE HAS 44K ON IT AND IT WAS EVEN A ACURA CERTIFIED PRE-OWNED INSPECTED VEHICLE. I HAVE LEARNED THERE IS A CLASS ACTION LAWSUIT FOR THIS SAME TYPE OF INCIDENT AND MODEL OF ACURA. THIS CAR IS DANGEROUS AND ACURA BETTER OWN UP TO THIS FAULTY VEHICLE. THIS NEEDS TO BE RECALLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311868February 27, 2020
POWER TRAIN
THE TRANSMISSION IN THE CAR DECELERATES UNEXPECTEDLY, THE VEHICLE STALLS WHEN TRYING TO ACCELERATE, IT ALSO JERKS WHEN SHIFTING GEARS, ALL OF THESE ISSUES ARE EXTREMELY DANGEROUS WHEN DRIVING ON THE HIGHWAY, SWITCHING LANES AND SIMPLY DRIVING AND TRYING TO MANEUVER FROM A STOP. WE HAVE ALSO HAD A WARNING POP UP ON THE DASHBOARD TO IMMEDIATELY STOP THE VEHICLE IN THE MIDDLE OF THE STREET BECAUSE THERE IS AN ISSUE WITH THE TRANSMISSION, WE TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THEY DONT SEE THE SPECIFIC CODE AND TO JUST HAVE IT TOWED IN NEXT TIME. I BOUGHT THIS CAR FOR SAFETY, WE JUST HAD A BABY AND NOW I AM SCARED TO DRIVE THE CAR ON A DAILY BASIS, WHAT IF IT DOESNT ACCELATE WHEN NEEDED AND WE GET HIT! WE HAVE BROUGHT THE TRANSMISSION ISSUE UP MUTLIPLE TIMES; HOWEVER, ALL WE HAVE BEEN TOLD IS THAT THIS IS A NORMAL THING FOR THE ACURA MDX 2017 YEAR WE HAVE. THIS IS NOT NORMAL, IT IS EXTREMEMLY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302189January 27, 2020
UNKNOWN OR OTHER
THE NOISE VOLUME OF THE ADVANCED SAFETY TECHNOLOGY, SUCH AS LANE DEPARTURE WARNING AND BLIND SPOT INFORMATION, DOES NOT CHANGE WITH INCREASED VEHICLE SPEED NOR WITH INCREASED RADIO VOLUME. THEREFORE, THE TECHNOLOGY IS NOT AUDIBLE UNLESS THE VEHICLE IS AT A STOP OR AT LOW SPEED OR IF THE RADIO IS OFF. THIS RENDERS THE TECHNOLOGY USELESS DURING MOST VEHICLE TRIPS. THE VEHICLE MANUFACTURER WAS CONTACTED, BUT NO RESOLUTION WAS GIVEN. THIS IS A SAFETY ISSUE, AS DRIVERS WHO MAY RELY ON THIS TECHNOLOGY MAY NOT BE AWARE THAT THE TECHNOLOGY IS ACTIVATED WHEN THEY CANNOT HEAR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289307December 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE PUSH START BUTTON WAS DEPRESSED. AFTER 45 MINUTES, THE VEHICLE STARTED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURED SPORADICALLY FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO ACURA OF THOUSAND OAKS (3945 AUTO MALL DR, THOUSAND OAKS, CA 91362) FOUR TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279396November 11, 2019
ENGINE, UNKNOWN OR OTHER
CAR CAUGHT ON FIRE WHILE WE WERE DRIVING WITH ALL THE FAMILY INSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258285September 26, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
SINCE OWNERS AND ON 4 SPECIFIC OCCASIONS. WHILE DRIVING AT HIGH SPEED UPON ACCELERATION AT 70 MPH AUTO WENT DEAD. LOST ALL POWER. AFTER EIGHT MINUTES AUTO RESTARTED. 9 MONTHS AGO, WHILE PLACED INTO REVERES TO AUTO SELF ACCELERATED T HIGH SPEED. AFTER BRAKES APPLIED AND VEHICLE PLACED INTO DRIVE VEHICLE ACCELERATED AT A HGH RATE OF SPEED. LOCK BRAKES PUT VEHICLE INTO NEUTRAL RESTARTED. ONE MONTH AGO WHILE TURNING LEFT INTO TRAFFIC AT A MAJOR INTERSECTION, CAR BRAKES APPLIED AWAITING LEFT TURN AGAINST TRAFFIC. WENT TO ACCELERATE, CAR DASH LIGHTS WENT WILD ALL BEGIN BLING RAPIDLY, DASH WENT BLACK, ABS BRAKES AND BRAKE PEDAL WENT TO FLOOR CAR WENT BY ITSELF INTO NEUTRAL. TOOK OVER 8 MINUTES TO RESTART. ON 9/24.19 TUESDAY AT 1:41 PM WHILE TRAVELING WEST BOUND ON INTERSTATE 90, AT 74 MPH WHILE PASSING A SEMI TRUCK AS I PASSED THE TRUCK, WITH A CLEAR DISTANCE AND PROCEEDED TO TURN INTO THE RIGHT DRIVING LANE IN FRONT OF THE TRUCK AS I PULLED RIGHT THE VEHICLE DASH WENT BLACK, THE ABS AND BRAKE PEDDLE WENT TO THE FLOOR AND THE CAR DECELERATED RAPIDLY FROM 74 TO 50 MPH WITHIN A SECOND. THE SEMI LOCKED THE BRAKES TO AVOID A SERIOUS REAR END COLLISION. AS I REACHED 50 MPH THE DASH RE LITE AND ALL INSTRUMENTATION APPEAR TO FUNCTION AND AS I PUSHED DOWN ON THE ACCELERATOR THE VEHICLE REGAINED SPEED. I CAN REPORT PERHAPS 15 TO 20 OTHER MAJOR ITEMS WITH COLLISION AVOIDANCE AND ELECTRONIC DASH ABNORMALITIES. THE VEHICLE HAS BEEN IN THE ACURA SHOP MINIMALLY 15 TO 20 TIMES OVER 24 MONTHS TO NO AVAIL. ACURA REPORTS SOFTWARE UPDATES OR BAD BATTERY CAUSING LOW VOLTAGE SIGNALS. THIS VEHICLE IS DANGEROUS AND IF NOT ADDRESSED WILL CAUSE DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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