Acura MDX Complaints (2019)

200 consumer complaints on file.

#11317275March 10, 2020
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, WITHOUT WARNING THE AUTOMATIC EMERGENCY BRAKE ENGAGED, CAUSING THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED MOST OFTEN WITH A PASSING VEHICLE ON THE DRIVER'S SIDE THAN ON THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO HOEHN ACURA LOCATED AT (5556 PASEO DEL NORTE, CARLSBAD, CA 92008 (877) 281-4655) WHERE IT WAS DIAGNOSED THREE TIMES HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307893February 8, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHILE DRIVING MY 2019 MDX I NOTICED THAT THE BACK-UP CAMERA WAS ON REMAINING ON, AND I COULD SEE THE ROAD BEHIND BY VEHICLE. I PULLED OFF THE ROAD AND TURNED THE CAR OFF AND THEN RESTARTED THINKING THIS WOULD CORRECT THE PROBLEM; HOWEVER IT DID NOT CORRECT THE PROBLEM. I ALSO NOTICED THAT THE LIGHTS THAT INDICATE THAT I AM BACKING UP REMAIN ON EVEN WHEN THE CAR IS IN PARK. INSIDE OF THE VEHICLE, THE CLIMATE CONTROL ISN'T WORKING. THE CAR APPEARS TO BE "SAFE" TO DRIVE, WITH THE EXCEPTION OF THE DISTRACTION FROM THE BACKUP CAMERA REMAINING ON; AND, NOT BEING ABLE TO DEFROST/DEFOG THE WINDOWS OR WARM THE CAR. THE ACURA DEALER IN ARDMORE, PA WILL BE SERVICING THE CAR ON 02-10-2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306157January 30, 2020
POWER TRAIN
TRANSMISSION IS CONSTANTLY SLAMMING INTO 4TH GEAR AND HAS BEEN TO THE DEALERSHIP 3 TIMES. CORPORATE HAS EVEN EVALUATED IN AND HAS DEEMED IT TO BE "WITHIN SPECIFICATION". THE TRANSMISSION IS GOING TO BREAK DOWN WHILE DRIVING AND POSE A SAFETY HAZARD. IT FEELS AS IF THE MOUNTS ARE GOING TO BREAK OFF WHEN IT DOES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292242December 31, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
THE AUTOMATIC COLLISION MITIGATION SYSTEM HAD A COMPLETE 100% LOCK UP OF MY BRAKES DURING A CROSS OF AN INTERSECTION . ALTHOUGH I WAS WEARING MY SEATBELT THE FORCE OF THE STOP THREW MY HEAD INTO THE STEERING WHEEL. IT IS A COMPLETE MIRACLE THAT THE CAR BEHIND ME DID NOT REAR-END ME. THIS SYSTEM ROUTINELY GIVES FALSE POSITIVES WHEN GOING AROUND CORNERS WHEN YOU ARE IN THE CENTER LANE AND IT BEEPS AND PULSES THE BRAKES. THIS TIME, THE CAR STOPPED COMPLETELY AND I HIT MY HEAD AND WAS LUCKY TO NOT CAUSE AN ACCIDENT. THERE SHOULD BE A WAY TO 100% PERMANENTLY TURN OFF OR ACURA NEEDS TO FIX THEIR SOFTWARE. TOO MANY FALSE POSITIVES AND ACTUALLY IS LESS SAFE WITH IT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282474November 26, 2019
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 ACURA MDX. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE FRONT WINDSHIELD WAS DISTORTED ON BOTH THE DRIVER AND PASSENGER SIDE PILLAR AREAS. WHEN LOOKING THROUGH THE WINDSHIELD AT THESE POINTS, THE GLASS WAS EXTREMELY DISTORTED AND CAUSED NAUSEA. THE VEHICLE WAS TAKEN TO METRO ACURA (9377 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 626-6000) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE REPLACED; HOWEVER, THE REPLACEMENT WINDSHIELD WAS WORSE OFF THAN THE ORIGINAL WINDSHIELD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278498November 6, 2019
SERVICE BRAKES
AFTER VEHICLE POWERED OFF AND AND AFTER COUPLE OF HOURS LATER, THE BREAK PEDAL GETS VERY STIFF. SO, TREMENDOUS FORCE NEEDS TO APPLY TO START TO ENGINE. AFTER AROUND 600 MILES OF DRIVING THIS NEW VEHICLE, THIS PROBLEM HAPPENED. MY WIFE IS PRIMARILY DRIVING THIS VEHICLE. AND THUS SHE IS GETTING KNEE PAIN ISSUE TO STIFF BREAK PEDAL. ACURA CONFIRMED THIS IS KNOWN ISSUE BUT THEY DENIED TO FIX IT AS INDICATED IN THE ATTACHED DOCUMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278187November 4, 2019
VEHICLE SPEED CONTROL
THE VEHICLE SUDDENLY ACCELERATES ITSELF. THIS IS ESPECIALLY TRUE IN LOW SPEEDS. THERE HAVE BEEN NUMEROUS TIMES THAT I AM DRIVING SLOWLY IN A PARKING RAMP AND THE VEHICLE WILL JUST SHOOT FORWARD AS THOUGH I AM PRESSING THE GAS PEDAL, WHEN I AM NOT! I AM GRATEFUL THAT NO ONE WAS INJURED DUE TO THIS - BUT THIS IS DANGEROUS AND HONDA NEEDS TO LISTEN AND DO SOMETHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269919October 21, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 ACURA MDX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURE OCCURRED WHILE SLOWING DOWN AND APPROACHING A STOP LIGHT AND ALSO WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO ACURA OF PEABODY (233 ANDOVER ST, PEABODY, MA), BUT THE FAILURE COULD NOT BE DUPLICATED AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09964379. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254766September 11, 2019
STEERING, SUSPENSION
SINCE TAKING DELIVERY OF MY 2019 ACURA MDX I STARTED TO NOTICE A CLICKING NOISE WHEN ACCELERATING AND BRAKING. THE ISSUE CAN BE HEARD ALSO WHILE MAKING A TURN. I TOOK THE VEHICLE TO THE DEALERSHIP, THEY REPLACED THE LEFT STRUT BUT THE ISSUE DID NOT GET FIXED. THIS IS A BRAND NEW VEHICLE AND SHOULD NOT HAVE ANY ISSUES. THIS CLICKING NOISE IS ANNOYING AND EMBARRASSING TO BE DRIVING A NEW VEHICLE THAT MAKES CLICKING NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245828August 22, 2019
SEAT BELTS
THIS COMPLAINT IS AGAINST ALL AUTOMOBILES SOLD IN THE US. JUST LEASED A NEW ONE, AND THIS SEATBELT PROBLEM PERSISTS. I AM SOOOO TIRED OF IT. WOMEN SHOULD HAVE SAFE SEATBELTS, TOO. WOMEN (50% OF POPULATION) SHOULD BE PROVIDED JUST AS SAFE SEATBELTS AS MEN (50% OF POPULATION) ' BUT WE ARE NOT. WE ARE OF SHORTER STATURE, SO CURRENT SEATBELTS COME ACROSS OUR BODY AT A HIGHER ANGLE AND THEREFORE CUT INTO THE SIDE OF THE NECK RATHER THAN THE MIDDLE OF OUR SHOULDER. THE SEATBELT ADJUSTMENT NEEDS TO COME DOWN ON THE SIDE POST ANOTHER 2 INCHES TO MAKE IT SAFE ENOUGH FOR WOMEN (AT ALL ADJUSTABLE ATTACH POINTS). 1.OUR SEAT IS FARTHER FORWARD, SO WE CAN REACH THE BRAKE PEDDLE. THIS CAUSES A SHARPER ANGLE WHICH MAKES THE SEATBELT CUT INTO OUR LEFT SIDE OF THE NECK INSTEAD OF ACROSS THE MIDDLE OF OUR SHOULDER. 2.WE SIT LOWER BECAUSE OF OUR SHORTER HEIGHT, CAUSING A SHARPER ANGLE WHICH THEN MAKES THE SEATBELT CUT INTO OUR NECK. WITH SHORTER LEGS, WE DON'T WANT OUR FEET TO DANGLE AND BECOME TIRED WHILE DRIVING. OUR SHORTER STATURE MAKES THE SEATBELT UNSAFE (AND UNFAIR). 1.THE ANNOYING CUT INTO OUR NECK MAKES US WANT TO PLACE THE SHOULDER HARNESS UNDER OUT ARM = EXTREMELY UNSAFE. 2.THE NECK PAIN DISTRACTS US FROM SAFE DRIVING INSTEAD OF HAVING FULL ATTENTION ON THE ROAD. 3.IN THE EVENT OF AN ACCIDENT, THE MISPLACEMENT OF THE SEATBELT AGAINST OUR NECK MAKES INJURIES TO THE NECK MORE LIKELY. RECOMMEND YOU ADD MORE WOMEN DRIVERS TO YOUR AUTOMOBILE SAFETY STANDARDS COMMITTEE. WOMEN WITH THEIR SHORTER HEIGHT SHOULD HAVE JUST AS MUCH PROTECTION AS MEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243118August 11, 2019
VISIBILITY/WIPER
DISTORTED WINDSHIELD ON THE RIGHT PILLAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234618July 24, 2019
ENGINE
THE ENGINE AUTO STOP OR IDLE STOP IS A SAFETY HAZARD. THE ENGINE SHUTS OFF PREVENTING A QUICK ACCELERATION FROM AN INTERSECTION OR OTHER HAZARD. THE MANUFACTURE SHOULD OFFER A METHOD TO PERMANENTLY DISABLE THIS HAZARD.I WAS NEARLY T-BONED WHEN TRYING TO MAKE A LH TURN AT A BUSY INTERSECTION BECAUSE THE CAR HAD TO START BEFORE ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222057June 24, 2019
VISIBILITY/WIPER
THE FRONT WINDSHIELD IS DISTORTED ON BOTH THE DRIVER AND PASSENGER SIDE, PILLAR AREAS. WHEN LOOKING THROUGH THE WINDSHIELD AT THESE POINTS, THE GLASS IS EXTREMELY DISTORTED AND CAUSES NAUSEA. THIS PORTION OF THE GLASS IS UNAVOIDABLE AS YOU NEED TO VIEW THE ENTIRE WINDSHIELD IN ORDER TO CHECK FOR PEDESTRIANS, VEHICLES, OR OTHER OBJECTS. IT APPEARS THIS IS A FLAW WITH MANY OF THE 2019 ACURA MDX'S AND SHOULD BE ADDRESSED APPROPRIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209628May 24, 2019
SERVICE BRAKES
BREAKING LIGHT GOES ON AND THE BRAKE GETS STUCK AND MAKES A GRASPING NOISE LIKE SOMETHING IS GRINDING AND THE PEDAL IS STUCK DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209745May 24, 2019
SERVICE BRAKES
THE ANTI COLLISION SYSTEM IS DEFECTIVE AND IT'S PUTTING MY FAMILY AT RISK. IT SLAMS ON BREAKS BY ITSELF WITHOUT ANY OBSTACLE IN FRONT. IT STARTED HAPPENING MORE AND MORR FREQUENTLY. CALLED THE ACURA DEALRSHIP AND THEY CLAIM IT'S NORMAL AND THE CAR WOULD BREAK FOR ANY PERCEIVED OBSTACLE IN FRONT OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205446May 3, 2019
WHEELS
THEIR INFLATABLE SEALANT DOES NOT WORK. WE WERE ON THE ROAD AND HAD A FLAT, PULLED OVER GOT THE COMPRESSOR OUT HOOKED TO FLAT ALL THAT HAPPENED WAS AIR BLOWING OUT THE HOLE IN THE TIRE. BY THE GRACE OF GOD A MAN STOPPED AND HE WAS A TIRE REPAIR MAN THAT WAS GOING TO ACALL ON A BIG TRUCK TIRE PROBLEM HE PATCHED OUR TIRE AND INFLATED IT AND WE WERE ON OUR WAY HOME. WHAT IF HE DID NOT COME ALONG, WE WERE IN AN AREA WITH POOR PHONE RECEPTION, MY WIFE FINALLY GOT WITH ROADSIDE ASSISTANCE AND THEY WERE GOING TO SEND SOMEONE TO TOW IT TO CLOSEST DEALERSHIP. MY WIFE TOLD THEM THAT THE TIRE MAN HAD SOLVED THE TIRE PROBLEM BUT NOT TO CLOSE THIS COMPLAINT OUT. THIS COULD HAVE BEEN A BIG PROBLEM, EVERY VEHICLE SHOULD COME WITH A SPARE TIRE. WHAT IF IT IS LATE AT NIGHT AND THERE IS NO PHONE RECEPTION????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204904May 1, 2019
VISIBILITY/WIPER
RECENTLY PURCHASED A NEW 2019 MDX AND THE FRONT WINDSHIELD IS SEVERELY DISTORTED. THIS IS OCCURRING ALONG A WIDE BAND NEAR THE FRONT PASSENGER AND DRIVER SIDE PILLARS. OBJECTS SUCH AS VEHICLES AND PEDESTRIANS APPEAR WAVY AND SEVERELY DISTORTED WHILE DRIVING. IT IS VERY EVIDENT WHEN TURNING OR AT BENDS IN ROADS THAT REQUIRE LOOKING ACROSS THE VEHICLE. IT ALSO CAUSES DIFFICULTIES WHILE AT AN INTERSECTION AND CHECKING FOR ONCOMING TRAFFIC. WHEN DRIVING AND LOOKING THROUGH THESE PORTIONS OF THE WINDSHIELD IT CAUSES BLURRED PERCEPTION, MOMENTARY DIZZINESS AND DISORIENTATION WHICH IS VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191287March 25, 2019
VISIBILITY/WIPER
I PURCHASED A 2019 ACURA MDX TWO DAYS AGO AND NOTICED TODAY THAT THERE IS OPTICAL DISTORTION ON FRONT WINDSHIELD. CLEARLY THE DISTORTIONS AFFECT MY VISIBILITY. THE OBJECTS THROUGH DISTORTED WINDSHIELD APPEAR BENT/CURVED. I FEEL DIZZINESS AND NAUSEA FROM THE OBJECT DISTORTIONS. I WOULDN'T PURCHASE THIS VEHICLE IF I KNEW MDX HAS THIS TYPE OF PROBLEM FOR LONG TIME. SAFETY IS MY TOP PRIORITY SINCE I HAVE THREE CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183121February 28, 2019
VISIBILITY/WIPER
WINDSHIELD DISTORTION NEAR DRIVER AND PASSENGER FRONT PILLARS CAUSING OBJECTS TO BE PERCEIVED INCORRECTLY ALONG WITH MOMENTARY DISORIENTATION WHEN TRYING TO DETERMINE THE ACTUAL POSITION OF OBJECTS WHEN ROUNDING CURVES OR BENDS IN THE ROAD. MAJOR CONCERN IS FOR OBJECTS SUCH AS, OTHER VEHICLES, KIDS, ADULTS, ANIMALS NOT BEING PERCEIVED PROPERLY AND IN TIME TO AVOID A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182028February 22, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING APPROX. 40 MPH AND SLOWING TO TURN INTO GAS STATION, THE CAR COMPLETELY TURNED OFF. I WAS UNABLE TO PUT CAR IN NEUTRAL OR GET OFF OF ROAD. TOW TRUCK CALLED AND HAD TO BE DRUG ONTO FLATBED. GARAGE REPLACED BATTERY AND STILL UNABLE TO START. NEEDED TO REPLACE TIMING BELT, TENSIONER PULLEY, WATER PUMP, ENGINE SHORT BLOCK AND HEADS. CAR WITH ONLY 4088 MILES, NO S/S OF ISSUE PRIOR TO INCIDENT, ETC. GARAGE NOT SURE WHAT CAUSED ISSUE, BEST GUESS IS MANUFACTURE DEFECT IN TIMING BELT. I ASKED TO END LEASE OR FOR NEW VEHICLE, BUT ACURA DENIED. CAR WILL BE RETURNED TO ME DESPITE MY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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