Acura MDX Complaints (2003)

206 consumer complaints on file.

#10161508July 5, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
HI, I DON'T KNOW WHETHER MY ISSUE IS RELATED WITH SAFETY. MY ACURA MDX 2003 (35K MILE) HAS A BAD SMELL FROM THE AIR CONDITIONER. I BROUGHT IT TO LOCAL DEALERSHIP (ACURA OF BELLEVUE) IN BELLEVUE, WA AND THEY SPENT 1 HOUR OR SO AND THEY DIDN'T KNOW WHY IT HAS A SMELL. THEY ASKED FOR $600.00. SO I CONTACTED ACURA OF USA BUT THEY DIDN'T GIVE ANY CLEAR ANSWER FOR MY PROBLEM. SO I COMPLAINED ABOUT IT. MY QUESTION IS THAT THIS BAD SMELL FROM THE AIR CONDITION, IS IT UNDER WARRANTY? JUST ASKING FOR GET HELP IF YOU COULD PROVIDE ME. THANKS SO MUCH FOR READING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156103April 25, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER THE ENGINE WARMED UP,THE TRANSMISSION BEGAN MALFUNCTIONING. WHEN ATTEMPTING TO ACCELERATE THE GEARS WOULD NOT CHANGE. (THIS COULD HAVE BEEN DETRIMENTAL TO MY HEALTH AS I MUST LEAVE MY HOUSING SUBDIVISION AND ENTER A FOUR-LANE HIGHWAY!) WITHIN A FEW MINUTES THE TRANSMISSION HAD COMPLETELY SHUT DOWN. AFTER TURNING THE MOTOR OFF AND ALLOWING THE ENGINE TO COOL, MY HUSBAND WAS ABLE TO RESTART THE CAR AND DRIVE IT TO OUR HOUSE. NO WARNING SIGNS WERE GIVEN TO ALERT US TO A POTENTIAL PROBLEM. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP WHERE THEY INSPECTED IT AND SAID THE TRANSMISSION HAD TO BE REPLACED. UPON DOING SOME RESEARCH, I DISCOVERED THAT 2002 MDXS WERE RECALLED DUE TO MALFUNCTIONING TRANSMISSIONS. DO YOU THINK THAT THERE IS A POSSIBILITY THAT SOME OF THE 2003 MODELS ARE EQUIPPED WITH THE SAME TRANSMISSIONS? PLEASE NOTE THAT SCHEDULED MAINTENANCE WAS ALWAYS COMPLETED AT THE DEALERSHIP AND THAT THIS VEHICLE WAS NOT USED TO TOW ANYTHING. WHEN CONSIDERING ALL THE FACTS, I BELIEVE THAT AN INVESTIGATION SHOULD ENSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143228November 16, 2005
CHILD SEAT
THE CONSUMER WAS UNABLE TO GET RECLINE ADJUSTER TO LOCK IN THE UPRIGHT POSITION. *TS THE HARNESS ADJUSTER STRAP WAS FRAYED ON BOTH SIDES. (BRITAX MARATHON MODEL E9W0642) *JB (11/21/05) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118256April 22, 2005
VEHICLE SPEED CONTROL
AS I WAS BACKING-UP IN PARKING LOT, THE CAR SUDDENLY ACCELERATED. AFTER TRAVELING ~ 20' AT AN ACCELERATED PACE, THE REAR OF THE CAR HIT A CONCRETE BALLARD. UPON IMPACT THE CAR JUMPED INTO A FORWARD GEAR, ACCELERATED FORWARD AND HIT A PARKED CAR. IF NOT FOR THE PARKED CAR, OUR ACURA MDX WOULD HAVE PLOWED INTO A STORE FRONT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10106906January 6, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE BRAKE PEDAL WOULD MOVE APPROXIMATELY 1 INCH FROM SIDE TO SIDE WHEN APPLYING THE BRAKES. THIS ALMOST CAUSED A CRASH WHEN CONSUMER'S FOOT SLIPPED OFF THE BRAKE PEDAL. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT WAS THE NORMAL CHARACTERISTIC OF THAT VEHICLE, AND IT MET NHTSA SPECIFICATIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108835December 10, 2004
PARKING BRAKE
THE VEHICLE JUST ROLLED BACKWARD OUT OF THE GARAGE AND HIT THE TREE. *BF *SC THE CONSUMER STATED THE VEHICLE WAS TURNED PARTIALLY OFF TO ALLOW A VIDEO TO PLAY AND THE GEAR WAS STILL IN REVERSE, SO WHEN THE CONSUMER CLOSED THE DOOR THE VEHICLE ROLLED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10097595November 12, 2004
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WHEN MAKING RIGHT TURNS RIGHT TURN SIGNAL SWITCH STUCK INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER STATED THAT THE TURN SIGNAL DOES NOT RETRACT UNLESS HE MAKES A 90 DEGREE TURN. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091020September 14, 2004
EQUIPMENT
CLIMATE CONTROL NOT WORKING; AC NOT WORKING AT ALL AFTER 2 REPAIR OVER A PERIOD OF TIME OF 1 MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090920September 13, 2004
AIR BAGS
THE AIRBAG LIGHT ON MY 2003 ACURA MDX CAME ON 9/1/04. ACURA BEDFORD HILLS LOOKED AT THE CAR ON 9/2/04 AND SAID THERE WAS A PROBLEM WITH THE PASSENGER AIRBAG SENSOR, IT WAS "SAFE TO DRIVE", AND THEY'D ORDER A NEW PART. ON 9/4/04, THE CAR BECAME FULLY ENGULFED IN FLAMES WITHIN 5 MINUTES OF WHEN WE STARTED THE VEHICLE. THE FIRE BEGAN UNDER THE PASSENGER SEAT (I WAS SITTING ON IT). THE CAR WAS TOTALED, AND MY INSURANCE COMPANY HAS HIRED A FIRE INVESTIGATOR. ACURA HAS DONE NOTHING TO DATE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10063706March 23, 2004
SERVICE BRAKES, AIR:ANTILOCK, POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A CLUNKING NOISE COMING FROM THE BRAKES WHEN STARTING OUT GOING EITHER FORWARD OR REVERSE AND APPLYING THE BRAKES. ON OCCASION, WHEN THE VEHICLE IS PUT INTO GEAR, THERE IS A GRINDING NOISE COMING FROM THE TRANSMISSION, TORQUE CONVERTER, CLUTCH OR SOME PART(S) THAT IS BEING PRESSED TOGETHER WITH ANOTHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062717March 20, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
NOXIOUS ODOR INSIDE AND OUTSIDE OF VEHICLE. ACURA HAS REFUSED TO REPAIR VEHICLE, INSISTING ODOR IS NORMAL. CATALYTIC CONVERTER HAS BEEN REPLACED TWICE, PROBLEM STILL PERSISTS. HYDROGEN SULFIDE IS PROVEN TO CAUSE DAMAGE TO THE RESPIRATORY SYSTEM. SMELL HAS NOT SUBSIDED. ACURA REFUSES TO REPAIR TO CUSTOMER SATISFACTION. DEALERSHIP HAS TRIED TO HELP BUT ACURA CORP. WILL NOT ALLOW THEM TO GO ANY FURTHER. CAR NOW HAS 15, 000 MILES AND STILL HAS PERSISTENT ODOR COMING FROM CATALYTIC CONVERTER. ACURA HAS ADVISED US TO PURSUE LITIGIOUS MEANS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070264January 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NOXIOUS ODOR INSIDE AND OUTSIDE VEHICLE DUE TO CATALYTIC CONVERTER OVERWORKING. ACURA INSISTS THIS IS NORMAL AND HAS ADVISED US TO CONTINUE DRIVING CAR WHILE CAUSING MY FAMILY TO BECOME NAUSEOUS AND SICK FROM THE SMELL. THEY INSIST THAT HYDROGEN SULFIDE IS ENVIRONMENTALLY SAFE BUT RESEARCH INDICATES THAT THIS CHEMICAL CAUSES DAMAGE TO THE RESPIRATORY SYSTEM. ACURA HAS REFUSED TO CORRECT THIS PROBLEM AND HAS ADVISED US TO PURSUE LITIGOUS MEANS. I DO NOT UNDERSTAND WHY MY CAR SMELL IS SO POTENT WHILE OTHER MDX'S DO NOT SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068927January 15, 2004
POWER TRAIN
KEY CAN BE REMOVED IN ANY POSTION OF THE TRANSMISSION AFTER TURNING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044621November 19, 2003
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
WHILE WAITING AT A STOP LIGHT AND WITHOUT WARNING VEHICLE SURGED FORWARD WHILE DRIVER'S FOOT WAS ON THE BRAKE PEDAL. *AK FAILURE ALSO OCCURRED BY A STOP SIGN AT AN ELEMENTARY SCHOOL. THE PROBLEM WAS AN AIR INTAKE LEAK, WHICH BEGAN APPROX. THREE WEEKS AFTER CONSUMER PURCHASED THE VEHICLE AND STILL EXIST TODAY. THE ENGINE DIED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER MADE SEVERAL ATTEMPTS TO HAVE THE VEHICLE REPAIRED, BUT TO NO AVAIL. THE CONSUMER WOULD LIKE HER MONIES REIMBURSED OR A BRAND NEW MDX WITH THE SAME OPTIONS AND COLOR OF HER CHOICE. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038269November 5, 2003
SEAT BELTS:FRONT:RETRACTOR, AIR BAGS
WHEN THE VEHICLE RAN OVER A BUMP IN ROAD THE SEAT BELT RETRACTOR RECEDED AND LOCKED UP. THE PASSENGER SIDE AIR BAG LIGHT ALSO ILLUMINATED. THE DRIVER WAS UNABLE TO RELEASE THE SEAT BELT FROM THE RETRACTOR. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE MECHANIC CHECK OUT THE DRIVER'S SEAT BELT RETRACTOR. *AK THE DEALER INDICATED THAT THE SEAT BELT REPAIR WAS NOT COVERED UNDER WARRANTY. THE CONSUMER WAS TOLD THAT THE SEAT BELTS WERE DESIGNED TO LOCK UP IN CERTAIN SITUATIONS. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038423October 12, 2003
AIR BAGS
THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH IT ROLLED OVER. NEITHER AIR BAG DEPLOYED. THERE WAS NO AIR BAG LIGHT WARNING PRIOR TO THE CRASH. A POLICE REPORT AND PICTURES CAN BE MADE AVAILABLE PER CONSUMER. *AK THE VEHICLE WAS A TOTAL LOSS. *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10041158October 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
EXCESSIVE BRAKE CLUNK / THUD NOISES UNDER NORMAL BRAKING CONDITIONS. SEVERE BRAKE NOISE AND CONTROL ISSUES UNDER EMERGENCY BRAKING CONDITIONS. TOLD BY ACURA ALL IS "NORMAL". WITH SUCH TRAVEL IN CALIPERS (CAUSE OF NOISE) POTENTIAL FOR BRAKE FAILURE MUST EXIST. WORRIED... *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039537September 25, 2003
AIR BAGS, SEAT BELTS:FRONT
I PURCHASED A 2003 ACURA MDX IN DECEMBER, 2002 FROM GILLMAN ACURA, HOUSTON TEXAS. ON THE DATE OF MY COMPLAINT, THE VEHICLE HAD JUST OVER 11,400 MILES. ON SEPT. 05, 2003, I HIT A ROCK ON THE HIGHWAY WHICH PUNCTURED MY LEFT FRONT TIRE AND DENTED MY WHEEL. ADDITIIONALLY, THE FRONT SEAT BELTS LOCKED UP AND ARE NOW NOT FUNCTIONING. ADDITIONALLY, THE AIRBAG LIGHT ON MY DASH BOARD IS BLINKING. I TOOK THE VEHICLE INTO GILLMAN ACURA ON 09/08, KNOWING I WOULD PAY FOR THE WHEEL AND TIRE. THEY (GILLMAN ACURA AND ACURA CORPORATE, TORRENCE, CA) INFORMED ME THAT THE SEAT BELTS MUST BE REPLACED AT MY COST (>$1,00O). THEY ALSO CLAIM THE SEATBELTS FUNCTIONED PROPERLY VIA THE 'TENSIONES' LOCKING UP THE SEAT BELTS. ADDITIONALLY, THEY CLAIM THE BLINKING LIGHT FOR THE PASSENGER AIR BAG MAY NEED TO BE COMPUTER CONTROLLED WHICH ALSO WOULD BE AT MY COST. THIS IS TOTALLY CONTRARY TO GILLMAN AND ACURAS' WRITTEN AND IMPLIED WARRANTIES I RECEIVED WHEN I PURCHASED THE VEHICLE. THEY TWIST THE WARRANTY AND AN AUTHORIZED REPRESENTATIVE FROM ACURA HAS NOT EVEN INSPECTED MY VEHICLE. I WAS TOLD BY ACURA THAT THEY WOULD LOOK AT IT BUT THE CONCLUSION IS FINAL. THEY ARE NOT PAYING TO GET ME SEAT BELTS INTO PROPER WORKING ORDER. THUS, I HAVE A 2003 VEHICLE WHICH IS UNSAFE TO DRIVE AND NEGLECTED BY THE MANUFACTURER TO TAKE RESPONSIBILITY FOR THIER WARRANTY. OTHER DEALERS I HAVE SPOKEN WITH CONCUR THAT GILLMAN ACURA IS RESPONSIBLE FOR THE REPAIR. THEY HAVE ALL INFORMED ME THAT SEAT BELTS ARE DESIGNED TO LOCK AND SUBSEQUENTLY RETRACT. IT IS A SAFETY HAZARD TO HAVE ANY SEAT BELT WHICH LOCKS UP AND DOES NOT RELEASE. I AM REQUESTING NHTSA ASSSIST ME IN RESOLVING THIS ISSUE. I HAVE HAD NOTHING BUT TROUBLE FROM ACURA SINCE MY PURCHASE AND THEY HAVE BLATANTLY LIED TO ME ON SEVERAL OCCASIONS. ADDITONALLY, THE TENSIONERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037473September 8, 2003
AIR BAGS, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
ACURA REFUSES TO HONOR THIER WARRANTY ON THE SEAT BELTS OF MY 2003 MDX. SPECIFICALLY, GILLMAN ACURA, HOUSTON, TX. VEHICLE HAS 11,500 MILES, SEAT BELTS ARE INOPERABLE (LOCKED UP'), AND THEY SAY THEY TO NOT REPLACE SEAT BELTS. THIS IS CONTRARY TO ALL LITERATURE IN THEIR PRINTED AND IMPLIED WARRANTIES I RECEIVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017469August 22, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON TWO DIFFERENT OCCASION THE ABS MADE A CLUNKING NOISE. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM THE BRAKE PROBLEMS HAD COME BACK AGAIN. THE DEALER FOUND A BRAKE SWITCH FAILURE CODE. THE DEALER ATTEMPTED TO REPAIR THE PROBLEM BUT IT REMAINED THE SAME. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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