Acura MDX Service Bulletins
277 manufacturer communications on file.
- July 7, 2021•Document ID: 10199334Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- BTI&07072021903
- Date Added:
- July 20, 2021
- Manufacturer:
- ACURA
SummaryDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021 TLXs & 2022 MDXs with a client complaint of the door(s) hard to close. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Associated Products (2)Associated Documents - June 24, 2021•Document ID: 10198769Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B21060A
- Date Added:
- July 3, 2021
- Manufacturer:
- ACURA
SummaryServiceNews Article - If you have a client stating their Apple iPhone 12 (all models: iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max) does not charge when using the wireless charger, let them know that we are aware of these concerns and are currently looking into it. Replacing the wireless charger or using another iPhone 12 will not address the client's concern. Advise your client to use a USB charging cord until a repair is available.
Associated Products (2)Associated Documents - June 15, 2021•Document ID: 10198205Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- BTI&06152021902
- Date Added:
- June 22, 2021
- Manufacturer:
- ACURA
SummaryDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021 TLXs & 2022 MDXs with a client complaint of the door(s) hard to close. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Associated Products (2)Associated Documents - June 5, 2021•Document ID: 10196859Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- BBTS210601
- Date Added:
- June 11, 2021
- Manufacturer:
- ACURA
SummaryTech Line Summary Article - Do you have a client who is complaining of their Alexa not responding or giving a "set up not complete" message? This is a known software issue. A future Over the Air update (OTA) will address this issue but, in the meantime, have the client sign up for a trial AT&T data plan. The trial will last 3 months or 3GB of use, whichever comes first. This will be a temporary fix until an OTA update is released. The client can sign up for the free trial at www.att.com/acura. Once the client has an active trial, the Alexa connection will have to be changed to "Vehicle Data Plan".
Associated Products (1)Associated Documents - May 28, 2021•Document ID: 10195041Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- BTI&05282021902
- Date Added:
- June 4, 2021
- Manufacturer:
- ACURA
SummaryDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021 TLXs & 2022 MDXs with a client complaint of the door(s) hard to close. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Associated Products (2)Associated Documents - May 11, 2021•Document ID: 10194455Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- BBTS210502
- Date Added:
- May 25, 2021
- Manufacturer:
- ACURA
SummaryTech Line Summary Article - Clients are reporting the brake warning lights are on and a brake warning message that says "BRAKE SYSTEM Brake system problem. Brake performance may be reduced. See your dealer," is displayed in the MID. The complaint is typically reported to occur at start-up or when shifting into reverse. Do an all DTC check. If related codes are present, follow the appropriate troubleshooting. If no related DTC codes are present, confirm the client is not experiencing any brake performance issues. This issue is currently under investigation and there is currently no recommended repair.
Associated Products (1)Associated Documents - May 11, 2021•Document ID: 10194454Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- BBTS210501
- Date Added:
- May 25, 2021
- Manufacturer:
- ACURA
Summary"Tech Line Summary Article - Do you have a client who has a complaint of an error message com.honda.auto.(application name) Application isn't responding or (application name) isn't responding. NOTE: - Other symptoms may include Navigation slow to respond. - Calculate or System Freeze when entering a navigation route using voice recognition. This is a known software bug that can happen at random. Pressing the OK button will dismiss the message with no other effects on the vehicle. We are currently working on a software fix that will be released through OTA in the near future. Until the OTA is released there is no need to replace any parts."
Associated Products (1)Associated Documents - May 10, 2021•Document ID: 10194459Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- BPaS05102021903
- Date Added:
- May 25, 2021
- Manufacturer:
- ACURA
SummaryDealer Message - As sales volume of the redesigned 2022 MDX picks up, we are receiving feedback that some dealers are finding the Lower Rear Engine Cover cracked at TQI. Your assistance is crucial to ensure that the engineering team investigating this issue receives parts to study; the earlier we can get these parts into their hands, the quicker we can resolve this quality issue. Please inspect the Lower Rear Engine Cover of all MDX vehicles arriving at your dealership, as well as any vehicles currently in your new inventory. If you find a cracked cover, replace it (Part #74114-TYA-A00) and promptly file a warranty claim using labor operation #8131M1. Please also quickly return the part if you receive a call-in request for it.
Associated Products (1)Associated Documents - April 28, 2021•Document ID: 10191764Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- BPaS04282021
- Date Added:
- May 5, 2021
- Manufacturer:
- ACURA
Summary"Dealer Message - As sales volume of the redesigned 2022 MDX picks up, we are receiving feedback that some dealers are finding the Lower Rear Engine Cover cracked at TQI. Your assistance is crucial to ensure that the engineering team investigating this issue receives parts to study; the earlier we can get these parts into their hands, the quicker we can resolve this quality issue. Please inspect the Lower Rear Engine Cover of all MDX vehicles arriving at your dealership, as well as any vehicles currently in your new inventory. If you find a cracked cover, replace it (Part #74114-TYA-A00) and promptly file a warranty claim using labor operation #8131M1. Please also quickly return the part if you receive a call-in request for it."
Associated Products (1)Associated Documents - April 13, 2021•Document ID: 10190540Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- BBTS210401
- Date Added:
- April 21, 2021
- Manufacturer:
- ACURA
SummaryTech Line Summary Article - We are receiving reports that a few dealers have found the lower rear engine cover cracked when doing the PDI. Inspect this cover as soon as the vehicles arrive at your dealer and any vehicles currently in your new car inventory. If you find a cracked cover, order, and replace the cover with (P/N 74114-TYA-A00) and promptly file a warranty claim using Labor Operation Number: 8131M1.
Associated Products (1)Associated Documents - April 1, 2021•Document ID: 10190297Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- BBTS210304
- Date Added:
- April 15, 2021
- Manufacturer:
- ACURA
SummaryTech Line Summary Article - We've received reports that the accessory heated steering wheel does not work after installation. Our investigation has revealed that certain accessory kits may have the incorrect cable reel. Before starting the installation, check to make sure you have a kit with the correct cable reel by inspecting the label on the steering wheel side. The correct cable reel will have the label shown below.
Associated Products (1)Associated Documents - March 30, 2021•Document ID: 10189941Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- BPaS03302021902
- Date Added:
- April 6, 2021
- Manufacturer:
- ACURA
SummaryDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021 TLXs & 2022 MDXs with a client complaint of the door(s) hard to close. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Associated Products (2)Associated Documents - March 27, 2021•Document ID: 10189911Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- BBTS210303
- Date Added:
- April 6, 2021
- Manufacturer:
- ACURA
SummaryTech Line Summary Article - Do you have a client with a complaint that their AT&T Hotspot has an error message? If they have an active AT&T data plan, but they get a message "Service not supported"; this is a known software bug. Please inform the client that an OTA update will be released soon to address this concern.
Associated Products (1)Associated Documents - March 26, 2021•Document ID: 10189906Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B21-011
- Date Added:
- April 5, 2021
- Manufacturer:
- ACURA
SummaryService Bulletin - The MIL comes on with DTC U0155 (Lost Communication with Gauge Control Module).
Associated Products (2)Associated Documents - March 17, 2021•Document ID: 10189313Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- BBTS210301
- Date Added:
- March 23, 2021
- Manufacturer:
- ACURA
SummaryTech Line Summary Article - If you have a client stating their Apple iPhone 12 (all models: iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max) does not charge when using the wireless charger, please let them know that we are aware of these concerns and are currently looking into it. Replacing the wireless charger or using another iPhone 12 will not address the client's concern.
Associated Products (2)Associated Documents - March 17, 2021•Document ID: 10189312Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- BBTS210302
- Date Added:
- March 23, 2021
- Manufacturer:
- ACURA
SummaryTech Line Summary Article - American Honda is investigating reports of a squeal when the brakes are applied. This occurs when the rear brakes are cold and will go away as the brakes warm up. Please do not replace any brake components to try and address this issue. The noise does not indicate a safety concern with the brake system.
Associated Products (1)Associated Documents - January 28, 2021•Document ID: 10186658Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- BQDP01282021
- Date Added:
- February 3, 2021
- Manufacturer:
- ACURA
SummaryDealer Message - American Honda has been notified by our supplier of manufacturing defect resulting in a potential cosmetic/appearance imperfections. Due to this investigation, American Honda is requesting all dealers to return any uninstalled inventory to American Honda for investigation and validation by the supplier.
Associated Products (1)Associated Documents