Acura CL Complaints (2001)

271 consumer complaints on file.

#10120514May 10, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MY VEHICLE HAS BEEN REGULARLY SERVICED AND MAINTAINED AS SUGGESTED BY ACURA. HOWEVER, I AM CURRENTLY EXPERIENCING GREAT DIFFICULTY WITH MY 2001 ACURA CL TYPE S BECAUSE THE TRANSMISSION SYSTEM IS MALFUNCTIONING. THE TRANSMISSION WILL ABRUPTLY SHIFT INTO HIGHER GEARS WHILE THE VEHICLE IS TRAVELING AT LOW SPEEDS. THE CAR HAS LOST POWER WHEN ASCENDING STEEP HILLS AND PRESENTS GREAT DANGER TO OTHER VEHICLES BECAUSE OF THE NEED TO PULL-OVER OR STOP. ALTHOUGH ACURA WARRANTY COVERS THIS PROBLEM AND APPLIES TO VEHICLES IN THE US VIRGIN ISLANDS, THEY HAVE NOT EXPEDITIOUSLY DEALT WITH THE PROBLEM. ALREADY, AFTER ONE MONTH, ACURA HAS NOT SENT THE NECESSARY PARTS TO THE DEALER OR MADE ACCOMODATIONS SO THAT I WOULD NOT BE DRIVING AN UNSAFE VEHICLE. AFTER NUMEROUS ATTEMPTS TO INFORM ACURA AND THEIR CUSTOMER SERVICE DEPARTMENT, I HAVE RECEIVED VERY LITTLE ASSISTANCE. I HOPE THIS COMPLAINT WILL HELP BUILD THE RECORD SHOWING THAT ACURA IS MANUFACTURING A FAULTY, UNSAFE PRODUCT AND IS FAILING TO ADEQUATELY REMEDY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117582April 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE VEHICLE, GEARS SLIPPED OUT AND GO INTO A DIFFERENT GEAR OR WENT INTO NEUTRAL, PREVENTING THE VEHICLE FROM MOVING WHILE ON THE ROAD. TAKEN TO THE DEALER THREE TIMES TO REPLACE THE TRANSMISSION, BUT THE PROBLEM RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109911February 5, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 ACURA CL WITH ONLY 45K MILES ON IT HAD THE TRANSMISSION GO OUT IN A VERY DANGEROUS MANNER. THE CAR WITHOUT NOTICE WOULD DOWN SHIFT INTO SECOND GEAR WHEN YOU WERE GOING ABOUT 50 MPH. IT WOULD START SHIFTING ON ITS OWN CAUSING THE CAR TO RAPIDLY SLOW DOWN. THE CAR WAS VERY HARD TO CONTROL AT THIS POINT BUT BECAUSE I WAS ONLY A FEW MILE FROM THE DEALERSHIP I WAS ABLE TO MAKE IT THERE AND GOT A NEW TRANSMISSION. WHEN I DROVE INTO THE DEALER WITH IN 10 SECONDS THEY SAID "YOU NEED A NEW TRANSMISSION". I THOUGHT THIS WAS A BIT ODD AND DID A LITTLE RESEARCH ON THE WEB AND FOUND OUT WHAT BAD TRANSMISSIONS THESE CARS HAD. ACURA TOLD ME THEY HAD FIXED THE PROBLEM. NOW, LESS THAN 5K MILES LATER THE SAME THING HAPPENED WITH MY "NEW" TRANSMISSION". I BOUGHT AN ACURA FOR RELIABILITY AND QUALITY. I FEEL THIS PROBLEM IS NOT BEING PROPERLY ADDRESSED (JUST PUTTING SAME BAD TRANSMISSIONS BACK IN CARS WITH SMALL MODIFICATIONS). ALL OVER THE NET YOU READ ABOUT HONDA AND ACURA OWNERS HAVING SIMILAR STORIES BUT THERE IS VERY LITTLE "OFFICIAL NEWS" ON THE PROBLEM. UNTIL HONDA GETS SOME HEAT FOR THIS MISTAKE I THINK THEY WILL NOT PROPERLY FIX THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111011January 19, 2005
POWER TRAIN
THE VEHICLE TRANSMISSION FAILED AT 18700 MILES. *NM THE CONSUMER RECEIVED A NOTICE THAT THE MANUFACTURER WAS EXTENDED THE WARRANTY ON THE TRANSMISSION. A LITTLE OVER A YEAR LATER THE CONSUMER TRANSMISSION FAILED AND WAS REPLACED WITH A NEW ONE. THE CONSUMER THEN RECEIVED A RECALL ON THE TRANSMISSION AND HAD IT REPLACED A SECOND TIME. NOW THE TRANSMISSION IS STARTING TO SLIP AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104947January 2, 2005
SEATS
LEATHER UPHOLSTERY FAILURE ON THE FRONT SEATS OF 2001 ACURA 3.2CL PURCHASED 5/1/01. STEERING WHEEL PREVIOUSLY REPLACED BECAUSE OF LEATHER FAILURE. AM NOW HAVING PROBLEM WITH FRONT SEATS AND A SECOND FAILURE OF LEATHER ON THE STEERING WHEEL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102467December 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2001 ACURA CL TYPE S, FRONT BRAKE ROTORS WARPING: AT 34000 MILES, THE BRAKE DISCS HAD WARPED. I TOOK THE CAR TO THE DEALERSHIP, AND AFTER I SHOWED THEM THE ACURA TECHNICAL SERVICE BULLETIN 01-017 ABOUT WARPED BRAKES, THEY AGREED TO RESURFACE THE BRAKES UNDER WARRANTY. AT THIS TIME THE TWO SERVICE WRITERS ACKNOWLEGED THAT THE BRAKE ROTORS WERE A WEAKNESS ON THE ACURA TL AND CL, THAT THEY SERVICED ABOUT TEN CARS PER WEEK FOR THIS, AND THAT THEY HAD PUT NEW BRAKE ROTORS ON THEIR PERSONAL VEHICLES. 14000 MILES LATER, AT 48000 MILES, THE ROTORS WERE WARPED AGAIN, AND I PERSUADED THEM TO REPLACE THE ROTORS WITH NEW ONES UNDER WARRANTY. (I PAID FOR NEW PADS.) NOW, 16000 MILES LATER, AT 64000 MILES, THE NEW ROTORS HAVE WARPED. I AM A MECHANICAL ENGINEER, AND I KNOW HOW TO DRIVE TO CAUSE THE LEAST AMOUNT OF HEAT BUILD UP IN THE ROTORS, SO THIS IS A CASE OF UNDERDESIGNED ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097649November 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WAS DEFECTIVE. CONSUMER HAD TO HAVE THE VEHICLE TOWED BACK TO THE DEALERSHIP AFTER TRANSMISSION WORK WAS DONE. CONSUMER CONTACTED THE MANUFACTURER. HOWEVER, THE MANUFACTURER WAS NOT WILLING TO ASSIST THE CONSUMER. PRIOR TO TRANSMISSION'S WORK BEING DONE THIS VEHICLE DID NOT HAVE A TRANSMISSION PROBLEM . *AK THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT GO INTO REVERSE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101137November 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE'S TRANSMISSION PROBLEM BECAME WORSE AFTER THE RECALL REPAIRS WERE MADE. *NM THE CONSUMERS VEHICLE HAD PROBLEMS CHANGING INTO SECOND GEAR. CAMPAIGN ID NUMBER : 04V176000 *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098150November 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 ACURA CL S HAD THE CHECK ENGINE LIGHT, VSA LIGHT, AND ! LIGHT COME ON. THINKING THE PROBLEM WAS RELATED TO THE EMISSIONS, I CONTINUED TO DRIVE CAR. THE NEXT DAY I TOOK CAR TO DEALER, TO HAVE PROBLEM DIAGNOSED. THE SERVICE MANAGER COULDN'T SEE ME TO THE FOLLOWING DAY. THE NEXT DAY HE RAN TEST AND TOLD ME THE TRANSMISSION WAS BAD (GRINDING IN TORQUE CONVERTER), AND TO TAKE IT TO HIS OTHER DEALER. THE DEALER CONFIRMED THE PREVIOUS DIAGNOSIS.10-26-04. HOWEVER, HE WASN'T SURE ABOUT WARRANTY BECAUSE CAR WAS BROUGHT OVER FROM CANADA. I WAS TOLD TO CONTACT ACURA CUSTOMER RELATIONS, AND I TOOK CAR HOME. THE NEXT DAY I WENT ON THE WEB AND FOUND NUMEROUS COMPLAINTS ABOUT EXACT PROBLEMS I ENCOUNTERED. THE DIFFERENCES WERE THAT THE TRANSMISSIONS WERE DOWNSHIFTING FROM 3RD TO 1ST WHILE PEOPLE WERE DRIVING ON EXPRESSWAYS, ALMOST CAUSING SERIOUS ACCIDENTS. THE PROBLEM WITH THE WARRANTY WAS IRONED OUT WITHIN 2 DAYS, AND ACURA IS REPLACING MY TRANSMISSION ON THE 3RD OF NOVEMBER. HOWEVER, THE DEALER'S SERVICE MANANGER NEVER WARNED ME OF THE DANGER OF DRIVING THE VEHICLE. THE CAR HAS 53200 KILOMETERS (33000 MI). THE TRANSMISSION FLUID WAS CHANGED BY DEALER ABOUT 2 YEARS AGO, WHEN I COMPLAINED OF BURNT SMELL. THE OIL JET RECALL FOR THE 2ND GEAR WAS DONE IN AUGUST 2004. THE OBVIOUS PROBLEM WITH THE TRANSMISSION ACCORDING TO OTHER OWNERS HASN'T BEEN ADDRESSED. NOW I'M GOING TO REVCEIVE A REBUILT TRANSMISSION, THAT MAY BE A TIME BOMB WAITING TO HAPPEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094903November 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER RECEIVED RECALL NOTICE FOR TRANSMISSION SECOND GEAR. CONSUMER INFORMED THE MECHANIC THAT THE PROBLEM RECURRED, AND HAD NOT BEEN RESOLVED. *AK AFTER RECALL VEHICLE NOT RESTORED TO ORIGINAL CONDITION. SLUGGISH IN SHIFTING GEARS AND PERFORMANCE NOT THE SAME. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098064October 31, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE FREEWAY GOING ABOUT 55 MPH. I PRESSED ON THE GAS PEDAL TO INCREASE SPEED TO GET IN THE OTHER LANE. MY CAR SUDDENLY SLIPPED FROM FIFTH GEAR INTO FIRST GEAR CAUSING THE CAR TO LURCH FORWARD THEN BACKWARDS. I WAS SHOCKED AND MY HANDS LEFT THE STEERING WHEEL BUT I REGAINED CONTROL. IT FELT LIKE I RAN INTO A BARRIER. I HAD WHIP-LASH BUT DID NOT REPORT THAT. MY 2001 ACURA, CL 3.2 TYPE S HAD STARTED TO "STUMBLE" BETWEEN GEARS JUST LATELY SO I WAS GOING TO TAKE IT INTO THE DEALER. WHEN THIS EXPERIENCE OCCURRED ON THE INTERSTATE, IT WAS VERY UNSETTLING. THAT IS A DANGEROUS DEFECT. MY CAR IS AT THE DEALERSHIP WAITING FOR A "NEW" TRANSMISSION. I HOPE THIS NEVER HAPPENS AGAIN. I ONLY HAVE 48,700 MILES ON THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093601October 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN JERK ON THE HIGHWAY, JERK IN CHANGING GEARS AND SOMETIMES DOES NOT CHANGE TO THE 5TH GEAR. A DELAYED AND HARD GEAR CHANGE BETWEEN 2-3, 3-4. DRIVING ON THE FREEWAY AT 65 MPH AND SUDDEN DOWN GEAR CHANGE MAY CAUSE TO LOSE CONTROL OF CAR. PROBELM REPORTED TO ACURA, AND A REFURBISHED TRANSMISSION WAS REPLACED. MONTH AND HALF LATER THE SAME PROBLEM OCCURED. ACURA THEN AGAIN REPLACED WITH ANOTHER REFURBISHED TRANSMISSION. AND AGAIN SIMILAR PROBLEMS OCCURED AT THIS MOMENT. ACURA IS LOOKING AT THE CAR. I HOPE THAT NHTSA FORCE ACURA TO RECALL THE CAR FOR THE PUBLIC SAFETY. THIS PROBLEM REMAINS UNCORRECTED AND CAN CAUSE INJURY OR DEATH. ACURA SHOULD REPLACE WITH NEW CARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094455September 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER RECEIVED NHTSA RECALL 04V176000 REGARDING AUTOMATIC TRANSMISSION: CONSUMER NOTICED THAT THE MECHANIC DID NOT INSPECT THE TRANSMISSION TO SEE WHETHER TRANSMISSION WAS DISCOLORED OR NOT. MECHANIC REVISED THE OIL COOLER RETURN AND REPLACED IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093112September 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
RECALL (04V176000) PERFORMED, 50 MILES DRIVING, THE TRANSMISSION STARTED VIOLENTLY DOWN SHIFTING IN TRAFFIC TO 1ST OR 2ND GEAR AT SPEEDS OF 40 TO 60 MPH. ACURA REPLACED THE TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090949September 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WERE SEVERLY WARPED. THIS IS NORMALLY A WEAR AND TEAR ITEM AND IS EXPECTED TO REQUIRE REPLACEMENT; HOWEVER, ACURA KNOWS OF A MANUFACTURING DEFECT WITH THE BRAKES ON AT LEAST THE 2001 3.2 CL AND 1999-2001 TL VEHICLES AS EVIDENCED BY TSB 01-017. THIS IS THE SECOND TIME I'VE REQUIRED THE ROTORS TO BE REPLACED (NOT JUST RESURFACED) IN 45,000 MILES. FIRST TIME AT AROUND 25,000, SECOND NOW AT 45,000. THERE IS NO REASON THE ROTORS SHOULD HAVE WARPED A SECOND TIME SINCE THE TSB WAS ADDRESSED AND THE NEW PADS AND ROTORS SHOULD HAVE PREVENTED THE HEAT ISSUE THAT LEADS TO WARPING. THIS WAS OBVIOUSLY NOT THE CASE. THE TSB DOES NOT FULLY CORRECT THE ISSUE AND CAN LEAD TO A DANGEROUS SITUATION AS THE BRAKES ARE NOT TAKEN IN FOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089318September 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE WAS TAKEN IN FOR A RECALL. THE REPAIR WAS MADE ON THE TRANSMISSION. AFTER THE REPAIR WAS COMPLETED, THE VEHICLE STALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089557August 24, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE BRAKING AT HIGH SPEEDS STEERING WHEEL VIBRATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089448August 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION CONTINUED TO FAIL. A RECALL WAS HONORED. HOWEVER, DEALER WAS UNABLE TO REMEDY THE DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089468August 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 20 TO 40 MPH TRANSMISSION FAILED. AS A RESULT, VEHICLE WILL NOT SHIFT GEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088306August 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS SPEEDING UP APPROACHING 50 MPH. I WENT OVER A HILL AND SAW A YELLOW LIGHT. I SUDDENLY LIFTED UP ON THE ACCELERATOR AT WHICH TIME, THE TRANSMISSION DOWNSHIFTED TO SECOND GEAR (1500RPM TO APPROXIMATELY 5000RPM). THE NEXT ACCELERATION HAD A SLIPPING OF THE CLUTCH EFFECT. I HAD TO ACCELERATE GENTLY TO BE ABLE TO SPEED UP. I ARRIVED HOME ABOUT 5 MINUTES LATER AT WHICH TIME THE ENGINE IDLE KEPT "WANTING" TO DIE, CAME CLOSE A FEW TIMES, BUT MANAGED TO KEEP RUNNING. HAD THE SAME PROBLEM 5 DAYS LATER WITH THE DOWNSHIFTING. I DID NOT WITNESS THE SLIPPING CLUTCH EFFECT AFTER THE SECOND TIME I FELT SPONTANEOUS DOWNSHIFTING. THEY BOTH HAPPENED UNDER SIMILAR CIRCUMSTANCES. SMALL SHOCKS ARE FELT SOMETIMES WHEN TRANSMISSION CHANGES GEARS. WAS INFORMED BY MY LOCAL MECHANIC TO REPORT PROBLEM TO ACURA. A FEW MONTHS EARLIER I SPOKE TO ACURA AT WHICH TIME THEY INFORMED ME THERE WAS A PART NEEDED TO BE CHANGED (RECALLED) IN MY TRANSMISSION AND THAT THEY WOULD CONTACT ME AFTER THE PART CAME IN. I NEVER RECEIVED A FOLLOW-UP. THE REASON I AM FOLLOWING UP THIS NOW BECAUSE MY MECHANIC TOLD ME THAT I NEEDED TO OR THAT I MAY BE STRANDED BECAUSE THE TRANSMISSION MAY SUDDENLY GO DEAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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