Acura CL Complaints (2001)

271 consumer complaints on file.

#10694131March 13, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
ACURA 2001 WAS PARKED ON THE 3RD FLOOR OF A PARKING STRUCTURE. OWNER(DRIVER) BACKED CAR OUT OF ITS PARKING SPOT AT 5:00 P,M, WHEN THE TEMP. WAS 13 DEGREES ABOVE ZERO. AT FIRST OWNER WAS UNABLE TO GET ANY ACCELERATION WHEN STEPPING ON THE GAS PEDAL TO GO FORWARD IN DRIVE, GEAR 5. TAPPED ON GAS PEDAL FOR ACCELERATING AND THE CAR LURCHED FORWARD WITH ENGINE RACING AT A HIGH RATE OF SPEED. DRIVER WAS TRYING TO DECELERATE THE CAR WHILE STEERING CAR THROUGH THE DESCENDING LEVELS OF THE RAMP. SLAMMED ON THE BRAKES AND THEY DID NOT HOLD THE CAR TRIED THROWING IT INTO REVERSE AND NOTHING CHANGED. ON THE FIRST FLOOR DRIVER WITH FOOT ON THE BRAKES SHEARED OFF THE FRONT OF A PICK-UP TRUCK BEFORE SMASHING IN TO THE WALL, WHICH STOPPED THE CAR. DRIVER SUFFERED A BROKEN STERNUM, COLLAR BONE AND L-3 VERTEBRAE FRACTURE IN THE BACK. SPENT TWO DAYS IN THE HOSPITAL AND 4 WEEKS IN BRACE OFF WORK. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10667177December 18, 2014
POWER TRAIN
CONTACTED DUNCAN ACURA IN ROANOKE ,VA. TRANSMISSION DROPS SPEED FROM 70MPH TO 10 MPH WITHOUT WARNING ON HIGHWAY. WAS TOLD TRANSMISSION WAS REPAIRED WHEN RECALL CAME OUT BUT CAR HAD TOO MANY MILES ON IT NOW 223,000. THE SERVICE MANAGER AT DUNCAN WOULD NOT RETURN MY CALLS OR SCHEDULE TO GET TRANSMISSION INSPECTED AFTER I UNDERSTOOD THAT I WOULD NEED TO PAY FOR THE INSPECTION. CONTACTED ACURA HEADQUARTERS AND THEY ISSUED A CLAIM & CLAIM REP TO HELP OUT. NEVER WILL TRUST DUNCAN ACURA WITH A SAFETY ISSUE. JUST WANTED TO KNOW IF THIS ISSUE WAS THE SAME AS THE EARLIER RECALL WAS FOR ON THESE CARS. NOT SAFE TO DRIVE AND ACURA DEALER WOULD NOT TAKE THE TIME TO INSPECT IT. STILL WAITING ON RESPONSE FROM ACURA BEEN 4 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664597December 16, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION LOCKUP AT HIGHWAY SPEEDS. VEHICLE WOULD DROP SPEED FROM 70 MPS TO 10 MPS WITHOUT WARNING IN A MATTER OF SECONDS ALMOST CAUSING LOSS OF CONTROL & CRASH WITH CARS FOLLOWING ON HIGHWAY. AS DESCRIBED IN ACURA SERVICE BULLETIN 04-020. CAR WAS FITTED WITH REPAIR PART BUT DID NOT PREVENT IT FROM OCCURRING AGAIN OVER TIME & MILES FROM DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631933September 9, 2014
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED THAT THE PASSENGER SIDE UPPER CONTROL ARM RUSTED OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 10/8/14*CN UPDATED 10/23/14*LJ THE CONSUMER STATED THE VEHICLE WAS DIAGNOSED. IT WAS FOUND THAT THE AIR CONDITIONER'S CONDENSATION DRIPPED ON TO THE BOLTED AREA CAUSING THE RUST. UPDATED 3/23/2015*JS UPDATED 7/14/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593938May 25, 2014
POWER TRAIN
TRANSMISSION FAILURE. THIS IS A SAFETY HAZARD AS THE TRANSMISSION STALLS AND THEN SLAMS INTO GEAR. I NO LONGER FEEL SAFE TO DRIVE THIS CAR. I HAD TO PAY A GREAT AMOUNT OF MONEY TO FIX MY DEFECTIVE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583685April 19, 2014
POWER TRAIN
SUMMARY: I OWN A 2001 ACURA CL WITH 32,437 MILES ON IT. THE CAR HAS BEEN PERFECTLY MAINTAINED. WHILE DRIVING APPROXIMATELY 20-30 MPH, THE TRANSMISSION SLIPPED HARD BETWEEN FIRST AND SECOND GEAR JERKILY, AND THE RPMS INCREASED. THE VEHICLE WAS TAKEN IMMEDIATELY TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. I INQUIRED ABOUT ANY RECALLS REGARDING TRANSMISSION AND THE DEALER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION) . I DIDNT REMEMBER. I FEEL STRONGLY THAT THE FAILURE WAS EITHER NOT CORRECTED PROPERLY, OR THAT ACURA CORPORATION FAILED TO PROPERLY IDENTIFY THIS SERIOUS AND RECURRING ISSUE. MY CAR HAS BEEN DRIVEN ABOUT ONCE A WEEK SINCE PURCHASE AND A FEW TIMES FOR VACATION. GIVEN THE LOW MILEAGE AND REGULAR MAINTAINENCE I FEEL THIS $4,511.39 REPAIR ISSUE IS ONE I CANNOT AFFORD TO IGNORE. IT SHOULD HAVE AT LEAST INCLUDED A LIFETIME WARRANTY, INSTEAD OF 3 YEARS OR 36,000 MILES. DO I HAVE ANY RECOURSE OR IS THIS A FORUM SIMPLY FOR COMPLAINTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564427February 14, 2014
POWER TRAIN
I TOOK MY CAR TO NALLEY ACURA 1355 COBB PKWY. SOUTH MARIETTA GEORGIA 30060 I WAS TOLD THAT 2 JETTERS WAS PUT INTO MY TRANSMISSION AND THEY TOOK A PICTURE AND SENT IT TOO THE MANUFACTURER. I ASKED FOR A RECORD OF THE MAINTENANCE I NEVER GOT ONE [XXX] THE SERVICE TECH. SAID THAT I WOULD BE MAILED ONE. I DO NOT BELIEVE THE PICTURE THAT WAS SENT TO ME WAS OF MY TRANSMISSION, CAUSE IT TOOK DAYS FOR THEM TO COME UP WITH THIS PICTURE AND I DID NOT SEE MY NAME BY IT OR MY VIN NUMBER. THE INFO THE COMPANY SENT ME WAS OUT OF A BOOK THAT WAS SHOWING ME A DIAGRAM OF A TRANSMISSION. I STOOD THERE FOR 4 HOURS AND ALL THAT WAS DONE WAS MY HOOD WAS RAISED AN NO ONE HARDLY TOUCH MY CAR. IT WAS NEVER PUT UPON A JACK OR RAISED TO A LEVEL WHERE YOU COULD GET A GOOD LOOK A THE TRANSMISSION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563418February 7, 2014
POWER TRAIN
I TOOK MY CAR TO NALLEY ACURA 1355 COBB PARKWAY SOUTH MARIETTA GEORGIA 30060 THE TOLD ME THEY PUT IN A JETTER INTO MY TRANSMISSION AND TOOK A PICTURE INTO MANUFACTURER. I ASKED FOR A SUMMATION OT WHAT THEY DID AND THEY SENT ME BACK PICTURES OUT OF A BOOK NOTHING SIGNED WHERE ANYONE DONE ANYTHING JUST PICTURES OUT OF A BOOK. THIS WAS A RECALL OF 2ND GEAR TRANSMISSION CLAIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533094August 1, 2013
AIR BAGS
THE ODPS SENSOR FAILS IF, ACCORDING TO ACURA, SOMEONE PLACES A CELL PHONE, LAPTOP COMPUTER ETC. ON THE PASSENGER SEAT. THIS SENSOR MAY ALSO FAIL IF SOMEONE PLUGS SOMETHING INTO THE ACCESSORY CHARGING PORT IN THE CONSOLE. ACCORDING TO ACURA THIS IS " DUE TO THE MANUFACTURING PROCESS AT THE TIME, THE OPDS CONTROL UNIT, AND /OR OPDS MAY FAIL PREMATURELY." THIS CONDITION CAUSES THE SRS LIGHT TO BE ON AND WHEN THIS LIGHT IS ON THE AIRBAGS WILL NOT DEPLOY. THIS IS A HUGE SAFETY ISSUE AS NO WARNING ABOUT DOING ANY OF THESE IS EVER MENTIONED BY ACURA. IF SOMEONE PUTS A LAPTOP OR CELL PHONE ON THE SEAT IT COULD CAUSE A CONDITION IN WHICH THE AIRBAGS WON'T DEPLOY. REPAIRS ARE OVER $500 WHEN THIS HAPPENS. AT MINIMUM ACURA SHOULD BE REQUIRED TO PLACE A STICKER/ WARNING OF THIS CONDITION IN THEIR CARS. THIS HAS BEEN A PROBLEM ON ALL ACURA CARS AND COULD CAUSE A DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509417April 24, 2013
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION SLIPPED AND THE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION) IN 2004 BUT THE FAILURE WAS NOT CORRECTED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 57,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494393January 23, 2013
POWER TRAIN
PARKED CAR. MOVED TRANSMISSION LEVER TO WHAT I THOUGHT WAS PARK (PUSH STRAIGHT UP). STARTED TO SWING OUT OF CAR PUTTING WEIGHT ON OUTSIDE FOOT. THE TRANSMISSION WAS ACTUALLY IN NEUTRAL AND THE KEY WAS REMOVED - IT CAN BE REMOVED IN ANY GEAR POSITION JUST LIKE THE 2001 HONDA ACCORD RECALL SAYS. THE ACURA OF THE SAME YEAR NEVER HAD THE RECALL EVEN THOUGH IT IS USING THE SAME DEFECTIVE PART NUMBERS. CAR STARTED TO ROLL BACKWARDS AND I WAS FORCED TO STOP CAR USING FOOT AND HAND PRESSURE RESULTING IN SLIGHT SPRAIN TO WRIST REQUIRING NO ADDITIONAL CARE. THIS IS A TROUBLING SAFETY ISSUE THAT WAS ACTUALLY RECALLED FOR HONDA BRAND VEHICLES ONLY IGNORING ACURA BRAND DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474296September 8, 2012
AIR BAGS
MY SRS LIGHT TURNED ON A FEW DAYS AGO, SO I WENT INTO MULLERS WOODFILED ACURA IN HOFFMAN ESTATES, IL. FOR THEM TO DIAGNOSE THE ISSUE, THEY CHARGED ME $130.00 AND TOLD ME THAT OPDS CONTROL UNIT NEEDS TO BE REPLACED AND IT WILL COST ME CLOSE TO $800 WITH A MANAGERS DISCOUNT. THIS OPDS UNIT HAD A MANUFACTURERS EXTENDED WARRANTY WHICH RAN FOR 10YEARS AND EXPIRED SOMETIME IN 2010/2011. NOW THAT IT IS OUT OF WARRANTY, I HAVE TO PAY FOR THIS BY MYSELF. I DID CALL ACURA/HONDA CLIENT RELATIONS/CUSTOMER SERVICE HOTLINE AND THE CUSTOMER SERVICE REP: [XXX] WHO OPENED UP A CASE #[XXX], DID ASSIST ME BY APOLOGIZING BUT SOMEHOW DID NOT EVEN OFFER ME A DISCOUNT. I AM VERY DISAPPOINTED WITH HONDA/ACURA FOR THIS WARRANTY ISSUE BECAUSE I DID NOT REPLACE THIS OPDS UNIT BECAUSE MY SRS LIGHT NEVER TURNED ON, AM I SUPPOSED TO PURPOSELY TURN IT ON BEFORE THE WARRANTY EXPIRED TO GET THE OPDS UNIT REPLACED? I BELIEVE IT SHOULD BE REPLACED AT LEAST ONCE FOR EVERYONE THAT EVER OWNED A HONDA/ACURA MODEL THAT HAD A SIMILAR ISSUE. I WOULD APPRECIATE IT IF SOMEONE COULD GET BACK TO ME TO DIRECT ME TO RIGHT PERSON THAT COULD ASSIST ME WITH THIS ISSUE AND/OR OPEN UP A CASE AGAINST HONDA/ACURA TO HELP RESOLVE THIS ISSUE. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465083July 10, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE EMITTED SMOKE FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE SHOULDER WHERE THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC. THE FAILURE WAS LOCATED AT THE TRANSMISSION. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED AT 85,000 MILES UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION) BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS REPAIRED AND THE LOCAL MECHANIC REPLACED THE TRANSMISSION. THE APPROXIMATE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 174,458.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10438968December 8, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE LIGHT WAS TURNED OFF AND THE SYSTEM WAS RESET. THE LIGHT CONTINUED TO ILLUMINATE CONSTANTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 206,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439019December 8, 2011
VEHICLE SPEED CONTROL
WAS DRIVING AT HIGHWAY SPEED. "LOST" ACCELERATOR PEDAL. COASTED TO SHOULDER, STOPPED CAR. FOUND THAT PEDAL HAD DROPPED TO FLOOR AND CONNECTOR END OF CABLE WAS HANGING ABOVE PEDAL AREA. ALSO FOUND THAT THE CABLE CONNECTING TO ENGINE JUST AT EDGE OF COVER/HOUSING WAS MISSING. CAR WAS TOWED ON A FLATBED TO THE NEAREST REPAIR FACILITY. ACURA REPAIR PART WAS OBTAINED FROM NEAREST DEALERSHIP AND INSTALLED. CABLE SHOWED SIGNS OF FRAYING AT POINT WHERE IT BROKE. TECHNICIAN SURMISED THAT IT HAD FATIGUED AND THAT THE BREAK WAS INSIDE THE CABLE HOUSING. CAR HAD BEEN GIVEN A COMPREHENSIVE MAINTENANCE AND AN ACURA MULTIPOINT INSPECTION IN MARCH 2011. MOST RECENT MAINTENANCE WAS AN OIL CHANGE AND MULTIPOINT INSPECTION ON 10/22/11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437214November 24, 2011
POWER TRAIN
IT'S BEEN SLIPPING...BUT IT NEVER BOTHERED ME UNTIL NOW AND IT'S SUPER BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436051November 16, 2011
POWER TRAIN
WAS DRIVING ON THE FREEWAY WHEN TRANSMISSION STARTED TO SLIP AND THE FAILED AND DOWN SHIFTED TO SECOND GEAR. NEARLY CAUSED ACCIDENT ON FREEWAY. I DID GET HURT FROM THE SUDDEN DROP IN SPEED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10435735November 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 ACURA 3.2 CL. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS *TGW THE CONSUMER STATED THE TRANSMISSION WOULD SLIP AT TIMES WHILE DRIVING. WHEN THE CONSUMER CONTACTED ACURA, HE WAS INFORMED THEIR RECORDS INDICATED THE TRANSMISSION WAS REPLACED ON OR ABOUT APRIL 12, 2004. THE CONSUMER STATED HE HAS NO RECORD OF THE TRANSMISSION BEING REPLACED. THE CONSUMER STATED HIS WIFE DID TAKE THE VEHICLE TO THE DEALER ON MARCH 29,2004 BECAUSE SHE WAS EXPERIENCING PROBLEMS WITH THE TRANSMISSION, BUT THE SERVICE REPORT READ NO PROBLEM FOUND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433896November 2, 2011
POWER TRAIN
TRANSMISSION WOULD NOT SHIFT INTO REVERSE OR INTO DRIVE ON MULTIPLE OCCASIONS. TRANSMISSION WOULD NOT DECELERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420970August 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2001 ACURA 3.2 CL. WHILE DRIVING 55 MPH, THE CONTACT STATED THAT THE VEHICLE JERKED AND STALLED. A LOCAL MECHANIC DIAGNOSED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE WAS NOT REMEDIED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura CL