Acura CL Complaints
586 consumer complaints on file.
- #11349192August 14, 2020AIR BAGS
AIRBAG RECALL WAS ISSUED IN MARCH 2020. HONDA ADVISES THAT NO REPLACEMENT PARTS ARE AVAILABLE AS OF 8/14/2020.COULD BE UP TO A YEAR (FROM MARCH 2020) BEFORE PARTS ARE AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11340904July 22, 2020AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HOPKINS ACURA (1555 EL CAMINO REAL, REDWOOD CITY, CA 94063 (650) 364-6771) AND AUTONATION ACURA STEVENS CREEK (4747 STEVENS CREEK BLVD, SANTA CLARA, CA 95051(408) 758-5502) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11338607July 10, 2020AIR BAGS
TL* THE CONTACT OWNS A 1997 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT REACHED OUT TO NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043; 443-574-1240) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11338138July 8, 2020AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1998 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. CROWN ACURA LOCATED AT 18911 US 19 NORTH CLEAR WATER FL 33764, (888) 642-5567) AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND THE CONTACT WAS INFORMED THAT PARTS WOULD BE AVAILABLE FOURTH QUARTER OF 2020. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331477June 29, 2020AIR BAGS
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED DICK HANNAH ACURA OF PORTLAND (12030 SE STARK ST, PORTLAND, OR 97216, (503) 506-8572) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11330745June 25, 2020AIR BAGS, POWER TRAIN
THE PASSENGER SIDE AIRBAG IN MY 2001!ACURA CL WAS RECALLED AND THE COMPANY NEVER CONTACTED ME ABOUT IT! I BOUGHT THE CAR ON 5/28/20 WITH NO TITLE BUT I DO HAVE A BILL OF SALE ON A NOTEBOOK PIECE OF PAPER BUT ANYWAYS I SAW WHERE THERE WAS RECALLS FOR SOME PARTS ON MY VEHICLE AND WAS RESEARCHING UP ON THIS STUFF AND CAME ACROSS THE INFORMATION THAT MY AIRBAGS HAVE BEEN RECALLED...WHAT POSSIBLY IS THERE TO DO ABOUT THIS SITUATION? PLEASE AND THANK YOU HAVE A BLESSED DAY!!! HERE IS MY CAMPAIGN ID '04V176000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11330828June 25, 2020AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 1999 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ANTONINO ACURA LOCATED AT 340 GOLD STAR HWY, GROTON, CT 06340, (860) 215-3165), AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11329649June 18, 2020AIR BAGS
I RECEIVED NOTIFICATION FROM ACURA IN MARCH 2020 ABOUT A POTENTIAL MALFUNCTION OF MY AIRBAG IN THE EVENT OF DEPLOYMENT. IT IS APPROACHING JULY AND NO FOLLOW UP MESSAGE ON A REPAIR HAS BEEN PROVIDED. I CURRENTLY DRIVE THE CAR FOR WORK SO IF THIS ISSUE ISN'T RESOLVED SOON IT PRESENTS A BIG HAZARD TO MYSELF AND OTHERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11328125June 10, 2020AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GOLD COAST ACURA (3195 PERKIN AVE, VENTURA, CA 93003; (805) 642-3600) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11326017May 26, 2020AIR BAGS
TL* THE CONTACT OWNS A 1997 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. PIKES PEAK ACURA (655 AUTOMOTIVE DR, COLORADO SPRINGS, CO 80905) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325537May 22, 2020AIR BAGS
TL* THE CONTACT OWNS A 1999 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. GOLD COAST ACURA (3195 PERKIN AVE, VENTURA, CA 93003) AND ACURA OF THOUSAND OAKS (3945 AUTO MALL DR, THOUSAND OAKS, CA 91362) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WOULD BE AVAILABLE IN SIX MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325068May 18, 2020POWER TRAIN, AIR BAGS
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED WHEN SHIFTING GEARS TO REVERSE IN HIS GARAGE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP AND CRASHED INTO HIS GARAGE WALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO TURN OFF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. NO POLICE REPORT WAS FILED. THE CONTACT CALLED LOCAL DEALER ACURA OF HONOLULU (3251 N NIMITZ HWY, HONOLULU, HI 96819, (808) 829-3073) WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000. *LN*JB *BF CONSUMER STATED VEHICLE WAS REPAIRED.*JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11323181May 4, 2020AIR BAGS
TL* THE CONTACT OWNS A 1998 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLES ACURA LOCATED AT 659 AIRPORT-PULLING RD, NAPLES, FL 34104, (239)330-4212, WAS CONTACTED BY PHONE AND CONFIRMED THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11322400April 27, 2020AIR BAGS
TL* TAKATA RECALL. THE CONTACT CALLED ON BEHALF OF HIS MOTHER-IN-LAW THE OWNER AND DRIVER OF A 1997 ACURA CL. CONTACT STATED THAT WHILE HIS MOTHER-IN-LAW WAS STOPPED AND WAITING TO MAKE A LEFT TURN A SEMI- TRUCK TURNED RUNNING OVER HER VEHICLE. THE FRONT PASSENGER TO THE DRIVER SIDE OF THE VEHICLE WAS DAMAGED. NO AIR BAGS DEPLOYED IN THE VEHICLE. THE CONTACT SUSTAINED BRUISED RIBS AND SEPARATED COLLAR BONE, AND OTHER INJURIES THAT REQUIRED MEDICAL ATTENTION AS SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS MADE. THE VEHICLE WAS TOWED TO A TOW YARD AND THEN TO THE CONTACT'S RESIDENCE. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT STATED THAT THE DEALER WAS NOT CONTACTED AS THE VEHICLE WAS DEEMED A TOTAL LOSS AND HE WAS AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V026000 (AIR BAGS) WHICH COULD POSSIBLE BE THE CAUSE TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11321734April 20, 2020AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA CL. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THE FRONT DRIVER AIR BAG NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS). THE CONTACT STATED THAT KEYES WOODLAND HILLS HONDA (6111 TOPANGA CANYON BLVD, WOODLAND HILLS, CA 91367), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 260,878.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11321187April 15, 2020AIR BAGS
THE NEAREST ACURA DEALERSHIP TO ME DOES NOT HAVE THE AIRBAG REPLACEMENT PART TO REPAIR MY RECALLED VEHICLE. THE ACURA DEALERSHIP HAS NO IDEA WHEN AN AIRBAG REPLACEMENT FOR THE VEHICLE WILL BE AVAILABLE TO COMPLETE THE RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11320328April 6, 2020AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2001 ACURA CL. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE FROM THE MEDIAN STRIP ANOTHER VEHICLE T-BONED THE PASSENGER SIDE OF HER VEHICLE, CAUSING THE VEHICLE TO COLLIDE WITH A PARKED VEHICLE. THE DRIVER'S FRONTAL AIR BAG DID NOT DEPLOY BUT THE PASSENGER'S SIDE FRONTAL AIR BAG DID DEPLOY. THE CONTACT SUSTAINED A CUT ON HER FOREARM THAT DID NOT REQUIRE MEDICAL ATTENTION. THE OTHER DRIVER WAS ALSO NOT INJURED. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS TOWED TO THE SALVAGE YARD AND WAS TOTALED BY THE INSURANCE COMPANY. THE CONTACT MENTIONED THAT THE VEHICLE WAS STILL AT THE SALVAGE YARD TWO YEARS LATER. THE CONTACT RECENTLY RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN NUMBER: 20V-027000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11319306March 26, 2020AIR BAGS
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO GETTLE ACURA LOCATED AT (4891 CLARK RD, SARASOTA, FL 34233, (941) 343-5700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT REMEDY PART WOULD BE AVAILABLE IN A YEAR. THE APPROXIMATE FAILURE MILEAGE WAS 150,455. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11319134March 24, 2020AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA CL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ACURA OF ESCONDIDO LOCATED AT (1502 AUTO PARK WAY, ESCONDIDO CA) WAS CONTACTED AND CONFIRMED THAT PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11319178March 24, 2020AIR BAGS, ENGINE, UNKNOWN OR OTHER
I NOTICED AN SRS LIGHT ON EVERY TIME AFTER I START THE ENGINE AND THE ENGINE MOUNTING ARE BROKEN AND LOSE..
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0