2021 Audi e-tron AM Radio Absence Complaint

What Owners Are Reporting

A consumer has filed a 2021 Audi e-tron complaint with the National Highway Traffic Safety Administration (NHTSA) regarding the complete absence of AM radio in all Audi e-tron models. The owner states that this omission was not disclosed during the sales process. Furthermore, even dealership sales representatives and service managers were reportedly unaware of this issue until they attempted to demonstrate how to activate AM radio in the vehicle.

Why AM Radio Matters

The complainant emphasizes that AM radio has been a standard feature in vehicles for over 50 years. They view it as a crucial safety measure, particularly because roadside signs often direct drivers to tune into AM frequencies for real-time traffic and road condition updates. The lack of this functionality could potentially hinder drivers from receiving vital safety information during emergencies or adverse road conditions.

Dealer Awareness and Sales Practices

The complaint highlights a significant communication gap between the manufacturer, dealerships, and consumers. The fact that dealership staff were reportedly unaware of the AM radio's absence suggests a lack of comprehensive product knowledge. This situation leads the complainant to believe that the deceptive absence of such a standard tool should warrant a national recall, given its perceived safety implications and the lack of transparency during the purchase of a 2021 Audi e-tron.

If You've Experienced This

If you own a 2021 Audi e-tron and have experienced similar issues or concerns regarding the absence of AM radio, you are encouraged to file a complaint with the NHTSA. Documenting your experience helps the agency identify potential safety trends and assess the need for further action. Providing detailed information about when you discovered the issue and any impact it has had can be valuable.

Source: NHTSA Complaint ID 11452877