2024 Tesla Cybertruck Door Check Strap Clicking Noise TSB
A Technical Service Bulletin (NHTSA ID 10253650) has been issued for the 2024 Tesla Cybertruck regarding a clicking noise from the doors. This issue is attributed to loose door check strap joint bolts on all four doors, which can be resolved by re-tightening them.
Symptoms
Owners of some 2024 Tesla Cybertruck vehicles may notice a distinct "clicking noise when opening or closing a door." This noise can occur on any of the four doors of the vehicle.
Diagnosis
The root cause of the clicking noise is identified as loose door check strap joint bolts. These bolts, located on all four (4) doors, can become loose over time, leading to the audible clicking sound as the door is operated. The issue specifically relates to the door check strap, which controls the door's opening and closing resistance.
Repair Procedure Summary
To address the clicking noise caused by the loose Tesla Cybertruck door check strap joint bolts, the recommended repair involves re-tightening these bolts. This procedure ensures that the door check strap is securely fastened, eliminating the looseness that causes the noise. This is a straightforward adjustment that should be performed by a qualified service technician.
Owner Action
If you own a 2024 Tesla Cybertruck and experience a "clicking noise when opening or closing a door," it is recommended to contact a Tesla service center. Inform them about the symptom and reference the Technical Service Bulletin (NHTSA ID 10253650) for this issue. The service center will be able to inspect the door check strap joint bolts and perform the necessary re-tightening to resolve the problem.
Frequently Asked Questions
- What is the clicking noise I hear when opening my 2024 Tesla Cybertruck door?
- The clicking noise in your 2024 Tesla Cybertruck door is likely caused by loose door check strap joint bolts, as identified in Technical Service Bulletin NHTSA ID 10253650.
- Is the loose Tesla Cybertruck door check strap a safety concern?
- The provided information describes the loose door check strap joint bolts as causing a 'clicking noise when opening or closing a door,' which is typically a comfort or quality-of-life issue rather than a direct safety hazard. However, it's always best to have such issues inspected by a service professional.
- How is the Tesla Cybertruck door check strap issue fixed?
- The issue is resolved by re-tightening the loose door check strap joint bolts on the affected doors. This repair should be performed by a Tesla service technician.
- Do I need to pay for the repair of the loose door check strap joint bolts on my Cybertruck?
- Manufacturer communications like this TSB often indicate that repairs for known issues are covered under warranty, especially for a new vehicle like the 2024 Cybertruck. It is best to confirm coverage with your Tesla service center when scheduling your appointment.
What Tesla Cybertruck owners report
Counted from the records in our database across 3 model years.
- 213
- Owner complaints
- 11
- Recalls
- 58
- Service bulletins
- 27
- Crashes reported
- 2
- Fires reported
- 21
- Injuries reported
The 2024 model year
178 complaints, the 1st most of 3 model years on file. Owners reported 23 crashes, 2 fires and 19 injuries for this year, which also has 11 recalls on file.
Structure, the system this article covers, accounts for 41 of 213 complaints (19%), including 37 for 2024.
Complaints by model year
| 2024 | 178 | |
|---|---|---|
| 2025 | 26 | |
| 2026 | 9 |
Most-reported systems
- Electrical System — 65
- Structure — 41
- Forward Collision Avoidance — 28
- Steering — 22
- Lane Departure — 19
Latest recalls for the 2024 model year
- 26V255000 — Wheels (Apr 2026)
- 25V735000 — Exterior Lighting (Oct 2025)
- 25V699000 — Exterior Lighting (Oct 2025)
Recent owner reports about structure
purchased a pre-owned 2024 Tesla Cybertruck directly from Tesla and took delivery on October 1st, 2026. Before delivery, I noticed the tailgate would not latch properly.
Read owner complaints →The left sail applique was nearly disconnected from the vehicle, so I removed it the rest of the way manually before it could fly off while driving at speed. The right one is still a little loose, but doesn't seem to be in danger of flying off.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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