2011-2022 Kia Sportage Anti-Theft Software Upgrade
Kia TSB CS2302 addresses anti-theft system logic for 2011-2022 Sportage vehicles. This upgrade adds ignition start logic when the vehicle is locked and includes the installation of anti-theft window decals.
David Chen2021 Kia Sportage
S'applique également à
- Kia Sportage
- 2022
Why This Matters
Kia has issued Technical Service Bulletin (TSB) CS2302 (Revision 4, dated July 13, 2023) to enhance the anti-theft capabilities of certain 2011-2016MY Sportage (SL) and 2017-2022MY Sportage (QL) models. This upgrade introduces new anti-theft ignition start logic to the vehicle's system operation, which activates when the vehicle is locked. The goal is to provide additional security for vehicles that may not be equipped with an immobilizer.
Important Warnings and Owner Information
Owners of affected 2011-2022 Kia Sportage vehicles should be aware of several key points regarding this anti-theft software upgrade and decal installation:
- Remote Start Compatibility: Kia initially identified a compatibility issue where vehicles equipped with a Kia Genuine Remote Start Accessory could trigger the burglar alarm when remote start was used after the anti-theft software upgrade. This issue has been rectified. If you have a Kia Genuine Remote Start Accessory, your dealer should also refer to TSB CS2310 Remote Start Control Module Upgrade for Anti-Theft Logic Compatibility.
- Decal Installation: Window decals indicating the anti-theft software upgrade has been completed will be applied to both front windows. Owners can specifically request that these decals not be installed. If the vehicle has aftermarket window tint, the decals will adhere to the tint film, potentially making them less visible from outside. For 'California' state vehicles, technicians must get customer approval to remove any existing Proposition 65 decal before installing the new anti-theft decal.
- ECU Upgrade Precautions: During the software upgrade, several critical steps must be followed. The technician must confirm a fully charged battery (12.3 volts or higher) or use a jump starter box. The Kia Diagnostic System (KDS GDS) must be sufficiently charged (60% or higher). All ECU upgrades require the ignition to be in the 'ON' position. It is crucial to DO NOT start the engine during ECU upgrade and DO NOT turn the ignition key 'OFF' or interrupt the power supply during ECU upgrade. Also, DO NOT touch the system buttons (like 'Back', 'Home', 'etc.') while performing ECU Upgrade.
- Data Validation: After the ECU upgrade is 100% complete, the last data validation will take up at least 10 minutes. It is crucial DO NOT close the pop-up message until last data validation is complete.
- Troubleshooting: If a "Communication Fail!" screen appears with "Error Code: 5004-00-0000" or if the upgrade cannot be performed, technicians are warned DO NOT disconnect the KDS/VCI-II. Instead, they should contact the GIT America Help Desk at (888) 542-4371 or Techline.
- Part Number Verification: Technicians are advised to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part Number respective to Auto/Manual Mode ROM IDs and DO NOT reference the parts label affixed to the ECU.
- Immobilizer Check: Before attempting any ECU upgrade, technicians must determine if the vehicle is equipped with an immobilizer security system. Failure to follow proper procedures could render the PCM inoperative.
Symptoms
This TSB addresses a potential security vulnerability rather than a specific malfunction. Owners of eligible 2011-2022 Kia Sportage vehicles may not experience any direct symptoms but rather lack the enhanced anti-theft ignition start logic that activates when the vehicle is locked. The upgrade aims to proactively improve vehicle security by adding this Kia Sportage anti-theft logic.
ROM ID Information and Affected ECU Part Numbers
To verify if a vehicle is affected and to confirm the correct software update, technicians must check the Calibration Identification (ROM ID) of the vehicle's ECU. The following tables outline the relevant ECU Part Numbers and their corresponding ROM IDs for Upgrade Event #653 (SL models) and #652 (QL models):
Upgrade Event #653 (Sportage SL)
| ECU P/No. | Previous ROM ID | New ROM ID |
|---|---|---|
| 95400 3WLCO | 1.0 - 1.99 | 4.10 |
| 95400 3WLDO | 4.00 | 4.10 |
| 95400 3WMCO | 4.01 | 4.10 |
| 95400 3WMDO | 4.02 | 4.10 |
| 95400 3W820 | 1.0 - 1.14 | 1.20 |
| 95400 3W830 | 1.0 - 1.14 | 1.20 |
| 95400 3W920 | 1.0 - 1.14 | 1.20 |
| 95400 3W930 | 1.0 - 1.14 | 1.20 |
| 95400 3W821 | 4.00 | 4.10 |
| 95400 3W832 | 4.01 | 4.10 |
| 95400 3W921 | 4.02 | 4.10 |
| 95400 3W932 | 4.03 | 4.10 |
| 95400 3W822 | 1.00 | 1.10 |
| 95400 3W833 | 1.01 | 1.10 |
| 95400 3W922 | 1.02 | 1.10 |
| 95400 3W933 | 1.03 | 1.10 |
Upgrade Event #652 (Sportage QL)
| ECU P/No. | Previous ROM ID | New ROM ID |
|---|---|---|
| 95400 D9700 | 1.00 - 1.12 | 1.00 |
| 95400 D9710 | 1.00 - 1.12 | 1.00 |
| 95400 D9760 | 1.00 - 1.12 | 1.00 |
| 95400 D9770 | 1.00 - 1.12 | 1.00 |
| 95400 D9EWO | 1.00 - 1.12 | 1.00 |
| 95400 D9EYO | 1.00 - 1.12 | 1.00 |
| 95400 D9701 | 2.02 - 2.03 | 1.00 |
| 95400 D9711 | 2.02 - 2.03 | 1.00 |
| 95400 D9761 | 2.02 - 2.03 | 1.00 |
| 95400 D9771 | 2.02 - 2.03 | 1.00 |
| 95400 D9EW1 | 2.02 - 2.03 | 1.00 |
| 95400 D9EY1 | 2.02 - 2.03 | 1.00 |
| 954A0 D9AXO | 1.00 - 1.04 | 1.00 |
| 954A0 D9AYO | 1.00 - 1.04 | 1.00 |
| 954A0 D9AZO | 1.00 - 1.04 | 1.00 |
| 954A0 D9BDO | 1.00 - 1.04 | 1.00 |
| 954A0 D9BEO | 1.00 - 1.04 | 1.00 |
| 954A0 D9BFO | 1.00 - 1.04 | 1.00 |
| 954B0 D9AXO | 2.00 - 2.03 | 1.00 |
| 954B0 D9AYO | 2.00 - 2.03 | 1.00 |
| 954B0 D9AZO | 2.00 - 2.03 | 1.00 |
| 954B0 D9BDO | 2.00 - 2.03 | 1.00 |
| 954B0 D9BEO | 2.00 - 2.03 | 1.00 |
| 954B0 D9BFO | 2.00 - 2.03 | 1.00 |
Repair Procedure Summary
The repair involves upgrading the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) using the Kia Diagnostic System (KDS) and then installing anti-theft decals. The process is as follows:
- Preparation: The technician connects the VCI-II diagnostic tool to the OBD-II connector located under the driver's side of the instrument panel. They ensure the KDS is fully charged and the vehicle's battery is at 12.3 volts or higher.
- KDS Operation: With the ignition ON, the technician turns on the KDS tablet and selects 'KDS' from the home screen. Communication with the VCI is confirmed, and the vehicle is configured using the 'AUTO VIN' feature.
- ECU Upgrade Initiation: The technician selects 'ECU Upgrade'. The KDS then checks the server for recently uploaded events and automatically downloads the appropriate upgrade event: #652 for QL Sportage models or #653 for SL Sportage models.
- Mode Selection: 'Auto Mode' is selected. If the automatic upgrade fails, the technician must turn the ignition 'OFF' for about 10 seconds, then back 'ON' to reset the control unit before attempting a 'Manual Mode' upgrade.
- System Selection and ROM ID Check: The IBU/BCM system is selected under the System selection menu. An 'ID Check' is performed to confirm the latest update is available, referencing the ROM ID Information Table.
- Upgrade Process: The ECU upgrade begins, and a progress bar appears. The upgrade occurs in two parts: downloading to the VCI-II and then upgrading the ECU. During this process, the technician must NOT touch any system buttons.
- Completion and Post-Upgrade: When instructed by the KDS, the technician turns the ignition 'OFF' for ten seconds, then back 'ON', and selects 'OK'. Once the upgrade is 100% complete, 'OK' is selected to finalize the procedure. The KDS will then prompt to check for Diagnostic Trouble Codes (DTCs) and erase any that may have been set in modules like EPS, ESC, and TPMS during the upgrade. Finally, the engine is started to confirm normal operation of the vehicle.
Manual Mode ECU Upgrade Passwords
If the automatic upgrade fails, the manual upgrade procedure requires specific passwords based on the ECU Part Number. These passwords are used after selecting the appropriate control unit part number from the ROM ID Information Table.
| Event No. | Menu (ECU P/No. Group) | Password |
|---|---|---|
| #653 | SL BCM: 95400-3WLCO/LDO/MCO/MDO | 4000 |
| #653 | SL BCM: 95400-3W820/830/920/930 | 4820 |
| #653 | SL BCM: 95400-3W821/832/921/932 | 4391 |
| #653 | SL BCM: 95400-3W822/833/922/933 | 3833 |
| #652 | QL BCM: 95400-D9700/710/760/770/EWO/EYO | 9516 |
| #652 | QL BCM: 95400-D9701/711/761/771/EW1/EY1 | 9518 |
| #652 | QL BCM: 954A0-D9AXO/AYO/AZO/BDO/BEO/BFO | 9519 |
| #652 | QL BCM: 954B0-D9AXO/AYO/AZO/BDO/BEO/BFO | 9520 |
Required Tools or Parts
- Tool: Kia Diagnostic System (KDS)
- Part: 'Kia Anti-Theft Logic' Decal (Part Number SO230-ATL). Two decals are required per vehicle. An initial supply is shipped to dealers, but additional orders can be made through Archway at (866) 542-6268.
Decal Installation Procedure
- Print and Cut Template: Print page 9 of the bulletin to 100% scale and cut out the template sheet along the black dotted lines.
- Prepare Window: Ensure the door window glass is completely in the up position and is dust-free and clean from any fingerprints or smudges.
- Position Template: Using masking tape, adhere the template sheet to the outside of the right passenger, front door glass. Ensure the template's outlined edges are flush against the B-pillar trim corner and bottom inner side, and along the bottom door window trim.
- Apply Decal: Carefully expose the leading edge of the decal's adhesive by simultaneously pulling back on the liner and pushing the leading edge of the label forward. DO NOT TOUCH ADHESIVE. Once approximately half of the label is removed, position it on the INSIDE of the passenger right door window, aligned to the template box.
- Smooth Decal: From the inside, begin to press on the decal in a forward direction, pushing any air bubbles out until the label is fully applied to the window.
- Repeat for Other Side: Remove the template sheet and repeat steps 3-5 for the left driver door glass.
Warranty Information
This customer satisfaction campaign is covered under the following warranty codes:
- N Code: N99
- C Code: C99
| Claim Type | Model | Causal P/N | Qty. | Repair Description | Labor Op Code | Op Time | Replacement P/N | Qty. |
|---|---|---|---|---|---|---|---|---|
| V | Sportage (SL) | 95400 3WLAO | 0 | (CS2302A) IBU-BCM S/W Logic Upgrade + Decal(s) Installation | CS2302R0 | 0.3 M/H | N/A | 0 |
| V | Sportage (QL) | 954A0 D9AXO | 0 | (CS2302B) IBU-BCM S/W Logic Upgrade + Decal(s) Installation | CS2302R1 | 0.3 M/H | N/A | 0 |
NHTSA ID: 10237973
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Frequently Asked Questions
- What is the purpose of the Kia Sportage anti-theft logic upgrade?
- The anti-theft logic upgrade, detailed in TSB CS2302, enhances the security of your 2011-2022 Kia Sportage by adding ignition start logic that activates when the vehicle is locked, preventing unauthorized starting.
- Will this upgrade affect my Kia Genuine Remote Start Accessory?
- Kia initially noted a compatibility issue where the anti-theft upgrade could cause the burglar alarm to activate with remote start. This has been rectified. If you have a Kia Genuine Remote Start Accessory, your dealer should also refer to TSB CS2310 Remote Start Control Module Upgrade for Anti-Theft Logic Compatibility.
- What are the 'THIS VEHICLE EQUIPPED WITH KIA ANTI-THEFT LOGIC' decals for?
- These decals, part number SO230-ATL, are installed on the front windows of your 2011-2022 Kia Sportage to visually indicate that the anti-theft software logic upgrade has been performed, serving as a deterrent.
- How do technicians identify the correct software for my Kia Sportage?
- Technicians use the ROM ID Information Table within TSB CS2302, which lists specific ECU Part Numbers (e.g., 95400 3WLCO for SL models or 95400 D9700 for QL models) and their corresponding ROM IDs to ensure the correct software update (Upgrade Event #653 or #652) is applied to your vehicle.
- What should I do if the KDS shows a 'Communication Fail!' error during the upgrade?
- If you encounter a 'Communication Fail!' error with code '5004-00-0000' during the upgrade, it is crucial not to disconnect the KDS/VCI-II. Instead, contact the GIT America Help Desk or Techline for assistance, as instructed in the bulletin.
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