Bulletin de service

2021-2026 Jeep Wrangler/Gladiator Sun Visor BSR Fix

A manufacturer communication addresses a common buzz, squeak, or rattle (BSR) issue with the sun visor center support in 2021-2026 Jeep Wrangler (JL) and Gladiator (JT) models. The fix involves installing a specific felt shim, part number 68736674AA, to eliminate the noise.

Byeditor sarah mitchell2025 Jeep Wrangler
2025 Jeep Wrangler — Jeep Wrangler sun visor BSR
Editorial illustration generated for this article.
NUSENGCHR2401899168736674AS68736674AAShim - feltsun visor center support BSRJL sun visorJT sun visorJeep Wrangler sun visor noiseJeep Gladiator sun visor rattlesun visor buzz squeak rattle
Jeep Gladiator
2021–2026
Jeep Wrangler
2021, 2022, 2023, 2024, 2026

Jeep has issued a manufacturer communication, identified as NUSENGCHR24018991, to address a common issue affecting the sun visor center support in certain models. This communication provides a direct solution for owners experiencing a buzz, squeak, or rattle (BSR) from this component. The issue specifically pertains to 2021-2026 Jeep Wrangler (JL) and Jeep Gladiator (JT) vehicles.

Understanding the Sun Visor BSR

A BSR, or Buzz, Squeak, and Rattle, refers to unwanted noises that can originate from various components within a vehicle's interior. While often minor, these noises can significantly detract from the driving experience and the perceived quality of the vehicle. In this specific case, the BSR is reported to come from the sun visor's center support, indicating a potential fitment or vibration issue in that area. Owners might notice this noise particularly when driving over uneven surfaces or at certain speeds, highlighting the need for a targeted fix for the Jeep Wrangler sun visor BSR.

The Manufacturer's Prescribed Solution

To resolve the sun visor center support BSR, the manufacturer communication NUSENGCHR24018991 outlines a straightforward repair. The solution involves adding a specific felt shim, identified by part number 68736674AA. This shim is precisely dimensioned at 43MM Outer Diameter (OD) x 10mm Inner Diameter (ID) x 1mm thick. The purpose of such a shim is to fill any minute gaps, absorb vibrations, and reduce friction between components, thereby eliminating the source of the buzz, squeak, or rattle. This simple addition is designed to restore quiet operation to the sun visor assembly.

Required Parts

The primary component required for this repair is the felt shim:

  • Part Number: 68736674AA (also referenced as 68736674AS in some documentation)
  • Description: Shim - felt, 43MM OD x 10mm ID x 1mm thick

What Owners Should Do

If you own a 2021-2026 Jeep Wrangler or Gladiator and are experiencing a buzz, squeak, or rattle from your sun visor center support, it is recommended to contact your authorized Jeep dealership. While this is a manufacturer communication and not a safety recall, it provides a factory-approved method to address a known issue. When scheduling service, you may reference manufacturer communication NUSENGCHR24018991 to ensure the technicians are aware of the specific fix for the Jeep Wrangler sun visor BSR. Dealers will be able to perform the necessary repair by installing the felt shim, part number 68736674AA.


SOURCE: NHTSA ID: 11019442

Frequently Asked Questions

What does BSR stand for in a vehicle context?
BSR stands for Buzz, Squeak, and Rattle. These are unwanted noises that can occur in a vehicle's interior, often due to minor fitment issues or vibrations between components.
Which Jeep models are affected by the sun visor center support BSR?
The sun visor center support BSR issue is known to affect 2021-2026 Jeep Wrangler (JL) and Jeep Gladiator (JT) models.
What is the fix for the Jeep Wrangler sun visor BSR?
The manufacturer's prescribed fix for the Jeep Wrangler sun visor BSR is to add a felt shim, part number 68736674AA, to the sun visor center support. This shim helps to eliminate vibrations and friction causing the noise.
Is manufacturer communication NUSENGCHR24018991 a recall?
No, manufacturer communication NUSENGCHR24018991 is not a safety recall. It is a technical bulletin or internal communication providing a recommended repair procedure for a known issue, in this case, the sun visor center support BSR.

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