2023-2024 Jeep Compass Electrical System Issues TSB

Owners of 2023-2024 Jeep Compass vehicles may encounter various electrical system problems, collectively referred to as Jeep Compass electrical issues. These issues, stemming from a manufacturing defect, are addressed by Technical Service Bulletin (TSB) 08-180-24 REV. A. This bulletin provides guidance to technicians on diagnosing and resolving these concerns.

This updated TSB, dated October 10, 2024, supersedes the previous TSB 08-180-24 issued on August 10, 2024. It has also been released as Rapid Service Update (RSU) 24-114, indicating a proactive approach to address these concerns in affected vehicles.

Symptoms

Customers may experience one or more of the following symptoms related to Jeep Compass electrical issues:

• "Sunvisor lamp does not function."
• "Air Conditioning is not cooling."
• "No sound from the radio when in navigation mode."

These symptoms are attributed to a manufacturing issue within the vehicle's electrical systems.

Diagnosis and Trigger Conditions

To determine if a vehicle is affected by these Jeep Compass electrical issues, technicians are instructed to verify if the customer's VIN is listed in the VIP system or the RSU VIN list. If the VIN is listed, the repair procedure should be performed. Even if a VIN is not explicitly listed, but the vehicle exhibits any of the customer symptoms mentioned above, the repair procedure should still be followed.

The TSB 08-180-24 REV. A outlines initial inspection steps to confirm the specific condition:

• Step A: Check if the sunvisor mirror lamp is not functioning and if there's a gap with the roof. If confirmed, proceed to Operation A1.
• Step B: Check if volume/sound is not functioning while in navigation mode. If confirmed, proceed to Operation B1.
• Step C: Check if the AC is not cooling due to a condenser leak. If confirmed, proceed to Operation C1.

Repair Procedure Summary

The repair for these Jeep Compass electrical issues involves performing multiple inspections and, if necessary, specific repair operations. The detailed service procedures are available in the DealerCONNECT Service Library.

Here's a summary of the operations outlined in TSB 08-180-24 REV. A:

• Operation A1 – Replace the Sunvisor: If the sunvisor lamp is not working, the sunvisor assembly needs replacement. Technicians will refer to the detailed service procedures under "23 Body / Interior / Visor / Removal and Installation" in DealerCONNECT.
• Operation B1 – Replace the Radio Assembly: If there is no sound from the radio in navigation mode, the radio assembly requires replacement. Detailed procedures are found under "08 Electrical / 8A Audio/Video/Entertainment/Connectivity / Radio / Removal and Installation."
• Operation C1 – Replace the A/C Condenser: If the air conditioning is not cooling due to a condenser leak, the A/C condenser needs to be replaced. Technicians will consult the procedures under "24 Heating and Air Conditioning / Plumbing / Condenser, A/C / Removal and Installation."

Each operation has a specific labor time allowance: 0.2 hours for sunvisor replacement, 0.6 hours for radio replacement, and 1.6 hours for A/C condenser replacement. The failure code for these service actions is ZZ.

Required Parts

Depending on the specific symptom, the following parts may be required for the repair:

• 7KU85DX9AB: Visor, W/Mirror (Passenger / Right)
• 7KU84DX9AC: Visor, W/Mirror (Driver / Left)
• 68461690AI: Radio, Multimedia
• 68273402AB: Condenser, Air Conditioning

Important Warnings

This Technical Service Bulletin is provided as technical information for service personnel and is not an authorization for repair without proper diagnosis. All repairs performed under this TSB are reimbursable within the provisions of the vehicle's warranty.

Owner Action

If your 2023-2024 Jeep Compass is experiencing any of the described electrical issues, it is recommended to schedule an appointment with an authorized Jeep dealership. The technicians will be able to diagnose the specific problem using the guidelines provided in TSB 08-180-24 REV. A and perform the necessary repairs, which are covered under warranty.

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Source: NHTSA ID: 11008912