2021-2024 VW/Audi 06Q-115-243 Valve Return Notice SM 50-2023

Volkswagen and Audi have released Special Notice SM 50-2023, a parts circular dated October 17, 2023, addressing the return of a specific valve part number, 06Q-115-243. This notice is critical for parts managers to ensure that only compliant components are in inventory, ultimately benefiting vehicle owners by preventing the installation of potentially affected parts.

The Special Notice SM 50-2023 outlines a clear distinction between affected and good parts based on their delivery notes. It provides detailed instructions for dealers to return the specified inventory to their respective Parts Distribution Centers (PDCs) to receive proper credit.

Affected Part and Identification

The component in question is the valve, identified by part number 06Q-115-243. The notice specifies that "Parts prior to delivery note LS 508786 are affected and must be returned." Conversely, "Parts from delivery note LS 508786 are good." This delivery note number, LS 508786, is the key identifier for distinguishing between the batches that need to be returned and those that can remain in inventory. The goal of this Volkswagen Audi 06Q-115-243 valve return is to maintain quality control.

Important Warnings for Parts Managers

This parts circular includes crucial instructions and warnings for dealers regarding the return process:

• Dealers must return their inventory of the affected 06Q-115-243 valve parts "no later than 11/07/2023" to promptly receive credit and improve customer satisfaction.
• A stern warning states: "Items returned after the above-mentioned date WILL NOT be accepted on any type of return/buyback."

Return Procedure Summary

To facilitate a smooth return process for the affected 06Q-115-243 valve parts, Volkswagen and Audi have provided a step-by-step claims procedure for dealers:

1. File a Claim: Dealers must file a separate "Claim with Return" by selecting "Dir Sup. Req. Return" under the item type. This claim should include dealer comments referencing the Special Notice Number SM 50-2023 and the Parts Circular number.
2. Review Parts On Command: The following day, dealers should review their Parts On Command for the Delivery List document. Any problems or delays should be immediately reported to their facing PDC.
3. Enter Delivery Document Number: The 40000XXXXX delivery document number must be entered on a YELLOW DEPOT REQUEST RETURN label.
4. Adhere Return Label: The YELLOW DEPOT REQUEST RETURN label should be securely adhered to the package(s) containing the returned parts.
5. Include Delivery Document: One copy of the Delivery Document must be included with the returned part(s).

Re-ordering Required Parts

After successfully returning the affected inventory, dealers are instructed to "re-order required new materials using the same part number." This ensures that the correct, compliant version of the 06Q-115-243 valve is available for service and repairs, maintaining the integrity of Volkswagen and Audi vehicles.

This Volkswagen Audi 06Q-115-243 valve return process is a proactive measure to manage parts inventory and uphold quality standards.

What This Means for Owners

While this Special Notice SM 50-2023 is directed at parts managers, it indirectly benefits owners of 2021-2024 Audi and Volkswagen vehicles. By ensuring that dealers only stock and install compliant 06Q-115-243 valves, the manufacturer aims to prevent potential issues that could arise from the affected batch. Owners should be confident that any new valve installed in their vehicle will be from a good production lot.

Source: NHTSA ID: 10244310