2019-2026 Audi Overhead View Camera Repair TSB 2076264/4

Audi has released Technical Service Bulletin (TSB) 2076264/4 to address potential malfunctions or performance issues with the Generation 3 overhead view camera system across a wide range of its 2019-2026 models. This TSB outlines a structured repair process for technicians to diagnose and resolve problems related to the camera system, ensuring proper functionality of driver assist features.

Symptoms

While the TSB does not explicitly list specific dashboard warnings or error messages, the underlying issue pertains to the functionality of the Generation 3 overhead view camera system. Owners might experience problems such as:

• Distorted or blank images from the 360-degree camera system.
• Intermittent operation of the overhead view camera.
• Failure of driver assist features that rely on the overhead cameras.
• Error messages related to the camera system appearing on the infotainment display.

Repair Procedure Summary

This TSB outlines a systematic, three-step approach to resolve issues with the overhead view camera system:

1. Check Repair History: Technicians must first review the vehicle's service history to determine if steps 2 or 3 have already been performed. This helps avoid redundant repairs.
2. Replace Exterior Mirror Mountings: If the issue persists and step 2 has not been completed, both exterior mirror mountings should be replaced according to the instructions in the Workshop Manual. This step is a primary fix for many camera-related problems.
3. Replace All Video Cables: If the problem continues after replacing the exterior mirror mountings, all video cables connected to the driver assist systems control unit J1121 and the overhead view cameras must be replaced. This includes cables for the front camera (R243), rear camera (R246), left camera (R244), and right camera (R245).

For the vehicle interior, adapter cables from ETKA diagram 971-805 are specified for the wiring harness connecting to the front and rear cameras, and to the left (TTVL) and right (TTVR) door coupling points. The faulty cables should remain in the vehicle, with new adapter cables routed alongside the interior wiring harness (as depicted in Figure 2 of the TSB).

Additionally, the two door wiring harnesses for the driver door (part number XXX.971.029.XX, diagrams 972-033 / 972-330) and front passenger door (part number XXX.971.030.XX, diagrams 972-035 / 972-350) may need replacement (illustrated in Figure 3). The adapter wiring harness in the front bumper (part number XXX.971.192.X) to the front overhead view camera R243 also requires replacement, referencing diagrams 907-045 / 907-260 (shown in Figure 4).

If the complaint persists even after completing all steps in this TSB, technicians are advised to submit a technical repair query to the Technical Assistance Center (TAC).

Required Tools or Parts

Technicians will need to refer to specific diagrams and part numbers for this repair:

• Adapter cables: From ETKA diagram 971-805 for the vehicle interior wiring harness.
• Parts bulletin: Refer to parts bulletin 0-413 for cable information.
• Driver door wiring harness: Part number XXX.971.029.XX (refer to diagrams 972-033 / 972-330).
• Front passenger door wiring harness: Part number XXX.971.030.XX (refer to diagrams 972-035 / 972-350).
• Front bumper adapter wiring harness: Part number XXX.971.192.X (refer to diagrams 907-045 / 907-260).

Owner Action

If you own a 2019-2026 Audi model and are experiencing issues with your overhead view camera system, particularly if your vehicle is an Audi e-tron overhead camera system, it is recommended to schedule an appointment with an authorized Audi service center. Provide them with details of the symptoms you are observing. The service center will be able to diagnose the issue using this Technical Service Bulletin 2076264/4. Warranty coverage for this repair depends on your vehicle's warranty status; if the vehicle is outside of warranty, this TSB serves as informational guidance for repairs.

NHTSA ID: 11027326