Volvo XC90 Complaints

1,540 consumer complaints on file.

#10188745April 24, 2007
SUSPENSION:FRONT:WHEEL BEARING, WHEELS
WHEEL BEARINGS HAVE BEEN REPLACED TWICE UNDER WARRANTY. THE PROBLEM HAS RECURRED. THIS PART NEEDS TO BE RECALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186341March 28, 2007
ELECTRICAL SYSTEM
TL* - THE CONTACT OWNS A 2005 VOLVO X90. WHILE DRIVING 10 MPH SMOKE CAME FROM UNDER THE HOOD. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS PULLED OVER, AND THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CAUSE OF THE FIRE WAS UNDETERMINED. THE FAILURE MILEAGE WAS 23,000. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. A FIRE REPORT FILED, AND THE CONTACT HAS PICTURES. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186118March 25, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS VEHICLE WAS PURCHASED OUTRIGHT AS A NEW VEHICLE IN FEBRUARY 2005. THIS 2005 XC90, FWD WITH APPROXIMATELY 13,880 MILES HAD A COMPLETE TRANSMISSION FAILURE ON 03/21/2007. DAY PRIOR TO THE EVENT, AN ODD NOISE WAS HEARD ON DRIVER'S SIDE OF VEHICLE. UPON ACCELERATION VEHICLE WOULD HESITATE THEN LUNGE FORWARD. SERVICE DEPARTMENT CALLED UPON ARRIVAL AT HOME. THE FOLLOWING MORNING, ON WAY TO DEALERSHIP/SERVICE, 2 BLOCKS FROM THERE VEHICLE LOST POWER AND WOULD NO LONGER ACCELERATE. WAS NOTIFIED THAT A NEW TRANSMISSION WAS NEEDED. CURRENTLY AM AWAITING NEW TRANSMISSION. AS PER SERVICE THIS WAS UNDER WARRANTY. SERVICE DEPT AND VOLVO NA, STATED THAT THE NEW TRANSMISSION WILL ONLY BE COVERED FOR THE REMAINDER OF THE NEW CAR WARRANTY PERIOD WHICH WOULD BE APPROXIMATELY 2 YEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185661March 20, 2007
TIRES
I HAVE A 2006 VOLVO XC90 SUV WITH ONLY 21000 MILES ON IT AND THE PIRELLI SCORPION TIRES 235/65 R17 ARE WORN OUT. DEALERSHIP HAS SAID THEY WOULD REPLACE THEM AT 60%. I WOULD HAVE TO PAY THE 40%. IF THE TIRES ARE NOT UP TO STANDARDS AND WEAR OUT AGAIN I WOULD EXPECT A FULL 100% REPLACEMENT. OLD TREAD WEAR WARRANTY DEAL.*AK SEEMS THIS IS A MAJOR PROBLEM FOR VOLVO AND PIRELLI TIRES, LOTS OF COMPLAINTS BUT LITTLE ACTION FROM VOLVO OR PIRELLI. EACH BLAME THE OTHER'TIRES ARE TOO SOFT, FRONT END TOE SETTING ARE WRONG, BLAA BLAA. CAN YOU LOOK INTO THIS ISSUE? LET THEM KNOW SOMEONE IS OUT THERE WATCHING THEM AND THIS COULD BE A KILLER FOR SOMEONE, SUV WITH BAD TIRES. THANKS JESSE J. QUINNETT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185567March 19, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, TIRES:TREAD/BELT
ON JANUARY 29, 2007 I TOOK MY 2006 VOLVO XC90 2WD TO THE VOLVO DEALER FOR THE 15,000 MILE SCHEDULED SERVICE TO INCLUDE THE SCHEDULED TIRE ROTATION AND BALANCE. THE CAR HAD 14,764 MILES. THE SERVICE ADVISOR CALLED LATER IN THE DAY TO STATE THAT (1) I NEEDED FRONT BRAKE PADS, AND (2) NEEDED FOUR NEW TIRES BECAUSE THE ORIGINAL EQUIPMENT TIRES WERE COMPLETELY WORN OUT. WHEN I ASKED WHY THOSE ITEMS WERE NEEDED, HE TOLD ME (1) THE FRONT BRAKE PADS WEAR EARLY BECAUSE THEY AREN'T LARGE ENOUGH TO SUPPORT THE WEIGHT OF THE CAR, AND (2) THE ORIGINAL 17" PIRELLII SCORPION ZERO TIRES ARE A PERFORMANCE TIRE AND "TOO SOFT" FOR THE VEHICLE AND THUS WEAR OUT PREMATURELY. HE ESTIMATED I HAD ABOUT 1 OR 2 MM OF TREAD LEFT, AND ADVISED ME NOT TO DRIVE IN THE RAIN. I SPOKE TO THE VOLVO DEALER SERVICE MANAGER THE SAME DAY WHO SAID HE WOULD LOOK INTO GETTING ME 4 NEW TIRES FREE FROM PIRELLI AS A ONE-TIME "GOODWILL" GESTURE. ON JANUARY 30, 2007, THE VOLVO SERVICE MANAGER CALLED TO SAY THAT BECAUSE MY CAR WAS UNDER 15,000 MILES PIRELLI HAD AGREED TO REPLACE ALL 4 TIRES FREE. THE 17" TIRES NEEDED TO BE ORDERED AND WOULD ARRIVE IN 4-6 WEEKS. THE SERVICE MANAGER ASSURED ME THAT MY CAR WAS SAFE TO DRIVE UNTIL THE NEW TIRES WERE INSTALLED. ON MARCH 18, 2007 I NOTICED THAT THE TREAD HAD COMPLETELY WORN AWAY ON BOTH BACK TIRES, AND BELT IS SHOWING THROUGH. ON MARCH 19, 2007 I CALLED THE VOLVO DEALER TO FIND OUT WHAT WAS THE STATUS OF MY NEW PIRELLI TIRES AND WAS TOLD THAT THERE WERE NO 17" PIRELLI TIRES IN STOCK, AND THEY HAD TO BE SPECIAL ORDERED. I TOLD THE SERVICE SCHEDULER THAT THE CAR IS UNDRIVABLE BECAUSE THE TIRES ARE COMPLETELY BALD. I AM STILL WAITING FOR THE VOLVO DEALER TO CALL ME BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185281March 16, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*- THE CONTACT OWNS A 2003 VOLVO XC90, WHEN PRESSING THE POWER WINDOW SWITCH THE SWITCH SEEMED BACKWARD. WHEN PRESSING ON THE POWER WINDOW SWITCH TO PUT THE WINDOW UP SHE HAD TO PRESS THE SWITCH DOWN . TO PUT THE WINDOW DOWN SHE HAD TO PUT THE SWITCH UP. SHE INJURED HER ARM DUE TO THE MALFUNCTION OF THE POWER WINDOW SWITCH. THE CURRENT MILEAGE WAS 35,000.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10184920March 13, 2007
ELECTRICAL SYSTEM
I WAS DRIVING MY 2005 VOLVO XC90 AWD A FROM MY HOME TO WORK(ABOUT 20 MILES) WHEN I WAS PARKING THE CAR ON A PARKING LOT, I NOTICED SMOKE COMING FROM UNDER THE HOOD. THE NEXT MOMENT I SAW A LITTLE FIRE COMING FROM UNDER THE HOOD. I STOPPED THE CAR AND GOT OUT. THE FIRE WAS GETTING BIGGER AND BIGGER. I IMMEDIATELY CALLED 911. BY THE TIME THE FIRE ENGINE ARRIVED THE CAR WAS IN FLAMES, AND THE FRONT WINDSHIELD CRACKED AND FELL INSIDE THE CAR. THE FRONT SEATS AND MY PERSONAL PROPERTY WERE BURNED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10184807March 7, 2007
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, EQUIPMENT:ELECTRICAL
3/7/2007. 2006 VOLVO X90. CONTACT HAS A REAR BACK UP SENSOR AND SIRRIUS RADIO AND BLUETOOTH PHONE INSTALLED CONTACT STATES THAT THE REAR SENSOR WOULD GO OFF FOR LONG PERIODS WHEN NOTHING WAS VISIBLY NEAR THE VEHICLE. *MC THE CONSUMER STATED THAT SOMETIMES THE REAR BACK UP SENSOR WOULD NOT RESPOND AT ALL WHEN AN OBJECT WAS NEAR THE VEHICLE. THE CONSUMER STATED HE STRUCK A WOODEN POLE THAT WAS INVISIBLE THROUGH THE REAR VIEW OR SIDE MIRRORS. THE DEALER INFORMED THE CONSUMER NOTHING WAS WRONG WITH THE SENSOR, BUT THERE WAS A 20 SECOND DELAY AFTER IGNITION START UP. IT WAS NEVER MENTIONED TO THE CONSUMER THAT THE BLUETOOTH WOULD OVERRIDE THE SENSOR NOR WAS HE TOLD ABOUT THE 20 SECOND DELAY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10181317February 1, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY, TIRES:SIDEWALL
TL* - THE CONTACT OWNS A 2005 XC90 VOLVO. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL ON THE VEHICLE WHICH WAS ISSUED MAY 3 2006. SHE WAS NOT NOTIFIED OF THE SAFETY RECALL UNTIL SHE TOOK THE VEHICLE TO DEALER FOR SCHEDULED MAINTENANCE IN JANUARY 2007. THE CONTACT BELIEVED THAT THE PROBLEMS SHE CURRENTLY HAD WITH THE TIRES HAVING UNEVEN WEAR AND WEARING DOWN TO THE INDICATORS, AND CRACKED TREAD WERE CAUSED BY THE DEFECT STATED IN SAFETY RECALL 06V155000.THE RECALL STATED THAT THE OUTER TIE ROD BALL JOINT COULD DEFORM AT HIGH LOADS CAUSING A LOSS OF THE CLAMPING FORCE ,AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FATIGUE FRACTURE OF THE OUTER TIE ROD BALL JOINT. THE CONTACT STATED THAT THE TIRES CURRENTLY HAVE 17,000 MILES, THE FAILURE MILEAGE WAS 12000. THE CONTACT WOULD LIKE TO HAVE THE TIRES REPLACED BY THE MANUFACTURER. *AK THE TIRES WEARING WERE DUE TO THE RECALL. UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179457January 23, 2007
TIRES:TREAD/BELT
THE TYPE OF TIRES VOLVO IS PUTTING ON THE XC90 IS TOO SOFT LEADING TO PREMATURE TIRE FAILURE. VOLVO REPLACED THE TIRES WITH THE SAME TYPE/BRAND AND THE TIRES HAVE AGAIN WORN. I HAVE HAD TWO SETS OF TIRES WITH IN 35,000 MILES. RESEARCHING THE WEB HAS CONFIRMED THIS IS A PROBLEM VOVLO XC90 WIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178963January 17, 2007
UNKNOWN OR OTHER
A COLLEAGUE AND I OFTEN CARPOOL TO WORK. SHE PICKED ME UP IN HER NEW VOLVO VAN - PURCHASED FROM DEALER IN LATE 2006. THE COLLEAGUE, GOT OUT TO CHAT WITH MY SISTER WHILE I GATHERED THE THINGS I NEEDED TO TAKE TO WORK. THE PASSENGER SIDE WINDOW WAS HALF-WAY OPEN BECAUSE IT HAD BEEN A MILD JANUARY DAY IN NJ. THE DOOR, THOUGH, WAS LOCKED, AND I WANTED TO GET INSIDE THE CAR READY TO BE ON OUR WAY. I LEANED MY HEAD INSIDE AND PUSHED THE BUTTON I THOUGHT WAS THE DOOR LOCK. INSTEAD, I ACTIVATED THE POWER WINDOW WHICH CONTINUED TO CLOSE ON MY NECK EVEN AFTER I RELEASED IT. I JUST BARELY FIGURED OUT WHAT WAS HAPPENING AND SLIPPED MY HEAD OUT IN TIME. I AM AFRAID PEOPLE WILL BE INJURED. ISN'T THERE A SAFETY FEATURE TO PREVENT WINDOWS FROM CLOSING AUTOMATICALLY? HAS THE FEATURE BEEN DISABLED ON SOME CARS? BAD IDEA! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174944December 1, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING
FOLLOWING A LOUD "BANG", THE ENGINE STARTED MAKING A VERY LOUD AND SUSPICIOUS NOISE. MOOERS VOLVO IN RICHMOND, VIRGINIA CLAIMED THAT THEY "COULD NOT RECREATE THE NOISE" AND THEREFORE WOULD NOT PERFORM ANY WARRANTY REPAIRS. A LOCAL MECHANIC AGREED THAT THE ENGINE WAS INDEED MAKING A VERY LOUD NOISE AND FOUND THAT THE PCV VACUUM TUBE ASSEMBLY WAS CRACKED. FURTHER INVESTIGATION FOUND THAT A SERVICE BULLETIN (#2-25-0038) HAD BEEN ISSUED FOR THIS PROBLEM, BUT MOOERS VOLVO REFUSED TO MAKE THE REPAIRS UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174269November 26, 2006
TIRES
I BROUGHT MY 2005 XC90 IN FOR ROUTINE MAINTENANCE AT 25,500 MILES. AT THAT TIME, IT WAS DETERMINED THREE OF THE FOUR TIRES WERE WORN ON THE OUTER EDGES AND SHOULD BE REPLACED. THIS IS UNACCEPTABLE FOR A VEHICLE TO HAVE THREE OF ITS TIRES REPLACED WITHIN THE FIRST 25K MILES OF SERVICE. SOMETHING IS OBVIOUSLY WRONG WITH EITHER THE TIRES OR THE VEHICLE DYNAMICS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173919November 21, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY 2006 XC90 HAS BEEN STALLING WHILE DRIVING ON THE FREEWAY. IT IS VERY ALARMING AND DANGEROUS. THE FUEL PUMP AND MULTIPLE ELECTRONIC COMPONENTS HAVE BEEN REPLACED THREE TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173453November 14, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED THE PASSENGER FRONT AIRBAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO COULD NOT DUPLICATE THE PROBLEM. THE GENERAL MANAGER SUGGESTED THAT THE CONTACT TAKE THE VEHICLE TO ANOTHER DEALERSHIP FOR SERVICE BECAUSE THE DEALER WAS NOT WILLING TO SERVICE OR FURTHER EXAMINE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173373November 13, 2006
SEATS:MID/REAR ASSEMBLY, WHEELS
DT*: THE CONTACT STATED WHEN HE PULLED THE REAR SEAT CUSHION TO FLIP THE SEAT BACK UP, THE SEAT PULLED RIGHT OUT. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THREE METAL CLIPS (SLIDES) ON THE SEAT WERE FRACTURED IN HALF AND NEEDED TO BE REPLACED. ADDITIONALLY, WHILE DRIVING 20 MPH, THERE WAS A THUMPING NOISE COMING FROM UNDERNEATH THE VEHICLE. IT WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE RIGHT REAR WHEEL WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. UPDATED 12/5/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172906November 8, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS LEAVE A STREAK ACROSS WINDSHIELD, SIGNIFICANTLY IMPAIRING VISION AND MAKING DRIVING IN RAIN HAZARDOUS. BOTH WIPER BLADES AND WINDSHIELD WIPER ARMS WERE REPLACED BY DEALER - PROBLEM PERSISTS. THIS HAS BEEN AN ONGOING ISSUE SINCE THE CAR WAS PURCHASED; DEALER ACKNOWLEDGE THE PROBLEM BUT HAS NOT ADEQUATELY REPAIRED THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171447October 20, 2006
TIRES
OUTSIDE EDGE OF TIRES WEAR OUT AFTER 15,000 MILES. AN INTERNET SEARCH INDICATES THIS IS A VERY COMMON PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171029October 17, 2006
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE WAS BOUGHT BACK IN 10/31/04. WITHIN WEEKS OF HAVING THE VEHICLE, WE NOTICED LOST OF POWER AND PERFORMANCES IF THE VEHICLE. WE CALLED THE DEALER ABOUT IT AND SAID THAT IT MIGHT JUST BE DUE TO THE GAS CAP. AS IT TURNED OUT THEY HAD TO REPLACE A SOLENOID WHICH PART OF THE STARTER OR SOME TYPE OF FIRING MECHANISM FOR THE ENGINE. AFTER THAT PROBLEM WAS FIXED, WE HAD TO CONTINUALLY BRING THE VEHICLE BACK TO THE DEALER FOR THE CHECK ENGINE CONSTANTLY COMING ON. THIS WENT ON FOR NUMEROUS TIMES UNTIL THEY FOUND A RELAY PROBLEM. LAST FRIDAY MY WIFE, WHO PRIMARILY DRIVES THE CAR, COMPLAINED ABOUT THE PERFORMANCE AND LOST OF POWER ISSUE. I TEST DROVE THE VEHICLE AND CONFIRMED HER WORRIES ABOUT THE VEHICLE. THE VEHICLE DOES NOT ACCELERATE PROPERLY AND A SUDDEN JERK OR RISE OF RPM WHEN IT HITS ITS MARK. ALSO AROUND 60 MPH AND 70 MPH YOU CAN HEAR OBVIOUS NOISE FROM THE ENGINE. AT IDLE FOR ABOUT A MINUTE YOU CAN SMELL SOMETHING BURNING IN THE ENGINE COMPARTMENT. THE VEHICLE WILL BE TAKEN TO DEALER ON 10/17/06. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170449October 10, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM
2004 XC90 HAS HAD THREE COMPUTER/ELECTRICAL PROBLEMS, PERHAPS RELATED. URGENT MESSAGE APPEARS ON PANEL, "SRS NEEDS ATTENTION - URGENT". CAR TAKEN TO DEALER WITH MESSAGE ACTIVE, DEALER UNABLE TO DIAGNOSE PROBLEM, RESETS SYSTEM. 3 MONTHS LATER, SRS MESSAGE REAPPEARS, CAR WON'T START, NO LIGHTS OR OTHER ACCESSORIES LEFT ON. BATTERY DIAGNOSED AS DEAD, REPLACED, SRS MESSAGE CLEARS WITH NEW BATTERY. 3 MONTHS LATER, SRS MESSAGE REAPPEARS, TWO CONTROL MODULES REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volvo XC90