Volvo XC40 Complaints

218 consumer complaints on file.

#11672883July 11, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2022 Volvo XC40. The contact stated while attempting to reverse the vehicle, the rearview camera not available message was displayed. The vehicle was repaired under NHTSA Campaign Number: 25V282000 (BACK OVER PREVENTION); by the previous owner however, the repair failed to repair the vehicle. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure, and informed the contact that a supervisor would reach out. The failure mileage was 24,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671576July 7, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
On 7/5 car's cameras (all of them) went off again when and Camera Not Available message displayed on console. We had already gotten the NHTSA required software upgrade on 7/2 that was to correct this problem. Once the vehicle was turned off - and started again -- the cameras worked. But it's anyone's guess how long that will last. I called the dealership and they reported that "about two other vehicles" that had the recall and had their software upgraded also came back in with the same complaint. There's no remedy yet from Volvo. Just wanted you to know their "fix" in response to you is not really a "fix."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671271July 4, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
In the past 3 months, my 2022 Volvo XC40 has experienced four complete power failures, each requiring a tow. 1️⃣ The first incident occurred while waiting at a left-turn lane; the car stalled and would not restart. 2️⃣ The second incident happened at a car wash where the vehicle died mid-process and could not be restarted. 3️⃣ The third incident was the most dangerous—while driving at 50–60 mph on a single-lane road, the car suddenly lost all power. I was fortunate to find a safe spot to pull over. 4️⃣ The fourth incident occurred on July 4th while I was visiting a town 2.5 hours from home. After stopping for gas, the car wouldn’t restart and had to be towed to a local Volvo dealership. These repeated failures create a serious safety risk, especially for drivers like myself who use highways regularly. Sudden loss of power at high speeds could result in a collision or leave occupants stranded in dangerous situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671132July 3, 2025
BACK OVER PREVENTION: WARNINGS, SERVICE BRAKES
On July 1st 2025, while slowly reversing out of my driveway at approximately 3–4 mph, the vehicle’s collision detection system errantly detected an imminent collision. Despite there being no obstacles, vehicles, pedestrians, or objects in the vehicle’s path, the system abruptly engaged the automatic emergency braking (AEB). This sudden and forceful braking caused me to experience whiplash due to the unexpected jolt. There was no prior warning or indication of a malfunction, nor any alert from the vehicle indicating why the braking occurred. After exiting the vehicle and inspecting the surroundings, I confirmed there were no obstructions behind or near the vehicle. This appears to be a false positive detection by the vehicle’s collision avoidance system. This incident raises serious concerns about the reliability and safety of the AEB system, particularly in low-speed reversing situations. An erroneous activation of this kind can result in injury to the occupants, potential rear-end collisions (in other traffic scenarios), and may also contribute to driver mistrust of critical safety features.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11670584July 1, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
The front driver or passenger doors do not open 100% of the time when pulling on the handle. This behavior happens after the car has been unlocked. It happens when pulling at an angle that is slightly up and quick in motion. If you pull directly out, away from the car body, and slower it will open up without issue. I was able to reproduce the behavior at the dealership and was informed that Volvo doors don't open when you do that quick of a motion. Based off that response I do not believe the dealership inspected the door mechanism but instead left it as an accepted issue with the car. I fear if there were a situation when I needed to get into the car immediately it may require multiple pulls on the door handle to work properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670489July 1, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2021 Volvo XC40. The contact stated that while reversing, the back over prevention screen image malfunctioned and started flickering before displaying a blank screen. During the failure, the message "Camera Unavailable" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was recently repaired under NHTSA Campaign Number: 25V282000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666908June 14, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The Infotainment system in this automobile freezes frequently denying access to critical auto controls such as, one pedal EV driving, air conditioning/heating controls and many other controls. I have received a message that the, "Camera is Unavailable" and the screen goes dark. The dealer has attempted to reload the software and update the software multiple times all without any remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665414June 6, 2025
SERVICE BRAKES, AIR BAGS, SEAT BELTS
Brake failure. I was slowing to stop at traffic light when “brake failure” warning came on. I then stepped on the brake and it was not working. I turned on a side street just bf the traffic light and coasted to a stop amd turned car off. Airbag not operative light came on and seatbelts were tightening then loosening. I could have hit cars stopped at the light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664927June 4, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Hi, I have a 2022 Volvo XC40 Recharge (Full Electric) I and EVERYONE else has had issues with the back-up camera flickering and going out completely and giving a "Camera Not Available" message on the screen in the car. Volvo has said a few times they have a fix for this issue. And the latest vehicle OS update 3 5.24 which I had installed at the dealer last week said they fixed the issue. They have NOT. I am still getting the message and no camera. This is not an isolated issue. I am member of a Volvo XC40 recharge forum and this issue is on all cars. It's a software issue. Its very dangerous to start backing up with the camera on and then all of a sudden it goes out. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663945May 30, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
After having the rear camera software update to address the safety recall on 05/28, the “camera unavailable” problem persists. This vehicle has underpowered chipset in the IHU and the entire IHU should be subject to recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663690May 29, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
Going back to last year I have reported to Volvo the software issues on the car. 1. Automatic Emergency Braking - Currently the car is ABRUPTLY breaking in the streets thinking it there is a car in front. It's so incredibly dangerous. I've reported it and they have not done anything about it. (Most Recent Issues) 2. Electrical - the screen every other week needs to be reset - it reads that it does not have air-conditioning, airbags, and all the buttons are grayed out. I've reported this since December of last year. NOTHING HAS BEEN DONE 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662378May 21, 2025
SERVICE BRAKES
The component that failed was the Brake pedal, it was unresponsive while driving on the freeway, it was hard to push and the vehicle would not come to a complete stop. My safety along with my daughter was put at risk due to nearly colliding into several vehicles due to not being able to stop vehicle. I had to tow the vehicle to the nearest shop where it is currently. During the incident the brake light came on. The shop where the vehicle is currently is stating that it appears to have a faulty Brake Vacuum Pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662285May 21, 2025
ELECTRICAL SYSTEM
Turning out of parking lot , car started pulsing, and stopped. Propulsion failure box popped up. Thankfully no cars behind us (young daughter in car seat)or was not attempting to merge on highway. Tow truck manually pulled car as no electric (cannot unlock or open trunk), completely shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661947May 19, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2023 Volvo XC40. The contact stated while reversing, the back-over prevention camera failed to function as intended. The contact stated that the camera displayed a black screen, and the back-over prevention camera was not functioning as needed with an error message displayed. The contact stated that the vehicle was recently serviced at the dealer and the recall repair was performed under NHTSA Campaign Number: 25V282000 (Back Over Prevention); however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661552May 16, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
When I tried to back up my car, the backup camera on the screen keeps displaying temporarily unavailable warning on the screen. This happens 5 out of 10 times...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658493May 2, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
Under Engine Cover came loose and fall during highway driving. It tuned out that 5 bolts that suppose to secure that cover were missing (per repair shop) . Fallen cover broke on few pieces and those pieces could impact breaking and vehicle instability causing incident with injuries and fatalities.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655323April 17, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
Car suddenly accelerated/stuck accelerator in the parking lot hitting several vehicles. Issues: sudden acceleration AND the car did not apply the emergency braking system.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11648726March 17, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Cameras Temporarily not available when backing up from garage. This is the third time it has happened. I reset the software as instructed by the tech advisor each time. until it finally worked. Reset from EST to DST, Cameras were reset also. This is happening too often. Approximate mileage is 1000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646827March 6, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Back up camera repeatedly fails. Often when put in reverse it says “camera temporarily unavailable “. Sometimes while actively backing up the camera fails. Service center says Volvo is aware but unable to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642785February 14, 2025
UNKNOWN OR OTHER
My car was sitting inside my garage, and just formed a crack, with no external disturbance. There is absolutely no way this was caused by external damage. You will see in the pictures that there is no external damage, and you can mainly see the crack looking up from inside the car. If you look at pictures of the glass, you see that the crack is on the underside of the glass, and that there is no single point of impact (like a radial crack, or chip, or anything on the outside surface). The Volvo dealership I took my car to said that even if it is a defect or an installation issue, that Volvo would do everything in their power to deny my claim. The dealer said they will document that that this was caused by external damage like a rock hitting the roof, even though I told them several times that the car was not being driven and was sitting inside my garage for months. I asked the dealer if they could show me exactly where the damage was, if they could point out to me where he initial outside impact or chip was. The dealership could not specifically point out where the chip was. I have contacted Volvo customer service and filed ethical complaints. They have more or less admitted to denying warranty claims on false evidence. It is also clear that the dealer gets paid more if it is not done through warranty, so they have no incentive to tell the truth (that this was a manufacturing/installation defect) I have done plenty of online research and found that many many other Volvo xc40 owners have the same defect in cars between 2020-2022 (their roof glass forms a horizontal crack completely unprovoked.) [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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