Volkswagen Tiguan Complaints

584 consumer complaints on file.

#11548492October 5, 2023
ENGINE, POWER TRAIN
The acceleration stalls and sometimes stops. Sometimes the Car has to be put in park and restarted. This stalling or lack of acceleration happens at stop signs, stop lights when I am accelerating and it does not want to go. Which when turning into on coming traffic is very scary if I am not able to get up and go. I feel very unsafe operating the vehicle when this occurs. The acceleration stalling happens intermittently and not just when the car is from a cold start. The dealership said they are aware of this issue and are hoping for an update to fix the problem. Meanwhile I have to deal with the uncertainty and feeling unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546196September 23, 2023
ELECTRICAL SYSTEM
The car lags when you first start it. It starts fine but then lags about 8 MPH . It is like it isn’t getting enough gas until it gets past 22-25 MPH. It is concerning that it doesn’t pick up speed. This happens daily and every time the car starts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545909September 21, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Jittery acceleration. Intermittent accelerator hesitation from a stop. The car hesitates or bogs down which can be unpredictable when pulling into traffic. Sometimes the RPMs surge during low speed without input from the gas peddle. I have had the car serviced twice since leased in July 2023. The dealership is fast to say they are all the same. there are no warning lamps for this issue and the dealership states no faults can be found with VDAS or GFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545833September 21, 2023
VEHICLE SPEED CONTROL
While driving, using cruise control set to 75mph, I braked to slow down. That worked cruise control disengaged fine. I changed to the adjacent lane that was wide open and pushed the resume button on the steering wheel. I noticed I was passing several vehicles on both sides of me. Looked at the speedometer reading = 98 mph and felt further acceleration. Put my foot on the brake to disengage cruise control and slow down. I checked the cruise control setting on the dashscreen. It still read 75 mph. When the speed of the vehicle returned to 75mph, I again "SET" the speed of cruise control at 75mph, and all was normal again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542905September 6, 2023
ENGINE, WHEELS, SERVICE BRAKES
I bought this brand new Tiguan in July 2022. The engine is either leaking or burning engine oil. I have the check engine oil level light on around every 2000-3000 miles. I had been to the dealer several times. They just inspect for leak and added engine oil. The problem still exist. The dealer stated that my car needs oil change every 10k miles. I am going back every 2-3 k miles for engine oil. There is something wrong with the engine. It is burning or consuming the engine oil. Another problem i have is the wheel or the brakes. When I was braking at above 60 miles per hours, there is a strong vibration on the wheel or brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542685September 5, 2023
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Oil change/ low oil light didn’t come one. When car was initially checked due to check engine light being on it didn’t produce any codes. The dealer confirms it needs a new engine and turbo rebuild due to there being no oil in the car. Last oil change was May 29, 2023 at Pep boys.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542490September 4, 2023
UNKNOWN OR OTHER
This is a 2022 Volkswagon Tiguan. It is not my vehicle. I was hit on my bicycle by the driver of this vehicle on August 10, 2023. The driver turned left into me while i was proceeding straight. That piece in the photo on the hood impaled me and left me with a 2 larges puncture wounds in my thigh. It appears that there is something wrong with the material used on the hood of this vehicle since it was either my bike or clothing that i was wearing that cause the hood to collapse in this manner.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11542407September 3, 2023
FUEL/PROPULSION SYSTEM
Acceleration fails or hesitates on acceleration from zero mph. This has occurred every day since new (June 2023) and only happens for 5 minutes after start up. It feels like it is going to stall out, but so far it has not. Each time I accelerate for the first time, my car makes a jerky start. It usually goes away after I've been driving a bit. I've tried letting it warm up a couple minutes, but that does not seem to matter. I took it to the dealer at 3,000 miles and they said they could not duplicate the problem (but the car had warmed up by then) and that I should use B&G gas additive. I was unable to find that brand but did use Gumout gas treatment and it did not make a difference. It is a safety issue because when I need to accelerate even moderately to get onto the street, the car bucks enough that another car coming could hit me because I was expecting it to accelerate. I previously had a 2020 Tiguan and it did not have this problem. There is a Reddit thread on this as well as this link so it is not just my car. [XXX] [XXX] According to these sites it could be a transmission problem or a fuel system problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541078August 28, 2023
ENGINE
This is an ongoing issue that occurs every time we drive the vehicle. The vehicle’s engine control software appears to have an issue, whereby the engine severely hesitates when attempting to accelerate from a stop. It’s bad enough that we worry the engine will stall, and we will be struck by oncoming vehicles. The issue generally only occurs when the engine has not yet reached operating temperature. Our VW has been at our dealership for months now, while we wait for a resolution. In the interim, the dealer gave us a free loaner, also a Tiguan (but it’s a 2023), and the loaner has the exact same issue. When pulling out from an intersection, I fear that someday the car will hesitate so bad that it causes an accident. I can only guess that the issue is with the software and not the fuel delivery system itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540554August 24, 2023
FUEL/PROPULSION SYSTEM, ENGINE
From a cold start, the vehicle seems to have an issue with fuel/acceleration. When pressing the gas through an intersection, the vehicle seems starved for gas and does not accelerate and almost stalls. This is very dangerous in a city environment, as the gaps between cars is sometimes small. There are no warning signs, just reports from several of my drivers experiencing the same issue with the same vehicle. We just purchased 13 of the same vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539867August 21, 2023
POWER TRAIN, LANE DEPARTURE: WARNING, LANE DEPARTURE: BLIND SPOT DETECTION
August 11,2023 went to dealer for oil change and Halodex fluid service at Napleton VW of Springfield, Missouri. Two hours later on drive from Springfield to Dallas, Texas outside Pryor, Oklahoma the following happened: In right hand lane on cruise at 72mph in 65mph, heard clunk in rear. Lost power and car began to slow down. Pulled over and Halodex fluid was spewing from under car. Car would not go into gear and move. Had vehicle towed to closest VW dealer Don Thornton of Tulsa, Oklahoma. Was determined rear differential failed. VW has not offered reason why a 2022 VW Tiguan SEL r-line premium with 49,000 miles approximately had a powertrain failure. In August of last year (12 months ago) we owned a 2017 VW Atlas SEL that had the same issue after an oil change and Halodex fluid service. A clunk was heard and grinding of gears. VW of Wichita, Kansas bought the car from us and put us in the 2022 Tiguan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539811August 21, 2023
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
I've had a 2022 VW Tiguan SEL-Premium 4-Motion for about 1 week. It has approximately 23,000 miles on it. After a few days of problem free driving, the car displays a warning "Travel Assist Currently Not Available" upon startup and also while driving. The problem sometimes goes away on its own, other times it keeps warning the driver of an error with the system. I've seen in reoccur at least half a dozen times in one week. There is no way to fully disable this system to prevent the warning from occurring. I ran a scan of the error codes, and found code B17B8F2 to be the issue. I cleared the code and then it returned within 15 minutes. Research led me to find this is a very common problem. VW has issued their own TSB which can be found on this website. TSB transaction no. 2070207/1. It appears the entire steering wheel needs to be replaced to resolve this issue. In my mind, this should be a voluntary recall on all models affected by this problem. It appears this is a manufacturing defect but I've also seen that there is a huge backlog of steering wheels needed before parts can be installed to rectify the situation, leaving owners without a remedy to fix a distracting warning light and sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539523August 19, 2023
UNKNOWN OR OTHER
Overhead console detached from the roof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539206August 17, 2023
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
My VW hesitates when I step on the gas during first use. This condition will continue until the vehicle warms up. The hesitation will cause the vehicle to speed up very fast. It’s a safety risk when I enter traffic, either on a highway or on a local road. That’s because when I pullout in front of on coming traffic, the vehicle will not get up to speed in a timely matter and then it will speed up very quickly. It will hesitate and jerk back and forth. I’ve learn now that I can not pull out into traffic until I don’t see any oncoming traffic. The dealership is unable to repair because they are awaiting on a software update that VW is working on for the vehicle because I’m not the only one with the problem. No warning lamps or messages. It always happens when the vehicle is first started after sitting for several hours. It first appears a few months after I purchased the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539078August 17, 2023
UNKNOWN OR OTHER
Some light assembly/sun roof control panel falls down and obscures part of windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539049August 17, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
Ongoing issues with hesitation when accelerating from a stop. The car will feel like it has no power when pushing on the accelerator it may then jerk into gear and accelerate quickly or what feels like jerking in-between gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538283August 14, 2023
ELECTRICAL SYSTEM
When starting the car in the garage the automatic setting of the headlight switch activates the headlights to turn on. When out in the sunshine the dashboard brightness sometimes does not adjust to the daylight level when the headlights turn off, and the Daytime Running Lights activate, resulting in a very dim dash display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538055August 12, 2023
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
It does not accelerate when putting the gas petal all the way down at all or like a boom forward all of sudden. It's random when it's going to do it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537994August 11, 2023
POWER TRAIN
When letting off the gas and then step on the gas again the transmission “slips” as if it does but know what gear it should be in. I have mentioned this to the dealership since shortly after I bought the car. I have messaged VW directly about this issue. The dealership told me it cannot be fixed unless there is a “code”. A brand new car should not drive like this. How do I get this fixed before it fails and ceases the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536946August 7, 2023
ENGINE
I am having a delay in acceleration on this car. Car hesitates badly. Feels like it just doesn’t want to go. And I have to be very careful when pulling out into traffic. Took it to dealership and they said there is no known fix for this issue, even though others have complained about the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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