Volkswagen Tiguan Complaints

584 consumer complaints on file.

#11670488July 1, 2025
ENGINE
Extreme oil consumption would cause a catastrophic engine failure. Low oil warning light going off (3 times within 3000 miles) requiring the need to add oil. Oil on dipstick is down to the bottom. Had local Big O check it out - oil had been lost. Currently doing a 1000 mile oil consumption test through dealer. Started at around 48,000 miles. Currently have 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670371June 30, 2025
ELECTRICAL SYSTEM
The overhead console fell down with no indication or force - could’ve been heat or weak parts. Overhead console dangled by electrical wires and blocked rearview mirror and line of sight. Upon research, numerous other Volkswagen Tiguan owners have experience similar issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669509June 26, 2025
UNKNOWN OR OTHER
I am a passenger of a Volkswagen Tiguan and the owner ran into a store to pick something up and the vehicle shuts off, even when the keys are present in 80 degree weather. While it shouldn’t happen, what would happen if there were children present and an absent minded parent didn’t realize that the car would shut down and cook and kill their children?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667928June 19, 2025
ENGINE
The lower oil pan cracked due to excess pressure in the engine from a broken oil air vent. This is a very common issue in VW tiquans, that VW knows about but doesn't recall. The faulty air oil vent leads to cracked lower oil pans and oil dumps that can damgae the engine and creates dangerous driving situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667850June 18, 2025
STRUCTURE:BODY
Rear sunroof glass spontaneously shattered while driving, no rock struck the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667103June 16, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
The vehicle has a class action suit for leaking sunroof that soaks the entire floor board of the vehicle. This happened to us and was repaired in 2023. It happened again currently and it is proving to be a defect of the build of the vehicle. This is happened to thousands of people all over the USA. This needs to be an official recall. They are trying to charge us $1000 because the warranty doesn’t cover the flooding the defect causes. Kuhn WV in Tampa is who has the car and they get this problem all the time. This is systemic and NHTSA must do something about it and force VW to recall the vehicles with sunroof issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667038June 15, 2025
UNKNOWN OR OTHER
The center console from the ceiling above the rear view mirror (that has the lights and the sunroof controls) broke and fell, making it hang by the cables. This happened while I was driving on the highway and I got startled. I had to hold it up with one hand since it blocked my rearview mirror and I had to pull over to see what had happened. All of the 4 screws were still in place but the plastic had basically crumbled/broken off without reason. This is a real safety issue because I could've had an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666987June 15, 2025
FUEL/PROPULSION SYSTEM
The oil separator in this vehicle failed resulting in other additional damages at 46,000 miles. I was not given the oil separator, upper timing cover, or lower oil pan for inspection. All maintenance in this vehicle was done timely and only touched by the VW dealer. The manufacturer warranty ended 17 days before the component failure. VW agreed to pay half for the repairs that were quoted at 1600 dollars because the warranty expired by time so closely and was under on miles. The service advisor at the dealer reached out to VW about this on his own accord before updating me on the issue because he told me that this exact component has been happening very frequently with this model/year and didn’t think this should be happening at such low mileage. This component failure rapidly causes other serious damage resulting in very high repair bills on the vehicle. The check engine light came on over the weekend (6/7) and the car was brought to the dealer Tuesday (6/10) and was driven about 75 miles between the light coming on and the car being dropped at the dealer. The diagnosis quoting email from the dealer: “the vehicles oil separator failed and caused excess crankcase pressure to be put on the plastic components of the engine, mainly the upper timing cover and lower oil pan. That pressure causes the components to crack and leak oil, which is what happened” this resulted in a quoted 1600 dollars in repair. This is very concerning. I believe that an oil separator going bad at 46,000 miles in a perfectly maintained car as per recommendations of the dealer is unacceptable. I am reporting this in hopes that a recall from the manufacturer will be forced as this is unacceptable at such low mileage and the part needs to be replaced by another manufacturer with better quality.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666960June 14, 2025
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
The vehicle experiences intermittent (but daily) accelerator lag or failure to respond when the gas pedal is pressed from a stop. There is a significant delay—sometimes several seconds—before the car begins to move, even when the accelerator is fully depressed. This appears to be related to the power train and/or engine system. The hesitation in acceleration has created multiple unsafe situations, including near-miss accidents while turning left across traffic or entering intersections, when the car failed to respond as expected. This hesitation could easily result in a collision, particularly in high-traffic areas. The issue has been reported to the dealership on multiple occasions and while they have been able to reproduce the problem, it isn't every time and they turn the vehicle back over to us unresolved. Video documentation of the malfunction has been submitted to the service department, and they have acknowledged the issue is being reviewed by VW engineers. The vehicle has been inspected multiple times by the authorized Volkswagen dealership service department. Engineers from the manufacturer have reportedly been involved in the review, though we have not yet received a confirmed diagnosis. There are no warning lamps, dashboard messages, or error indicators associated with the accelerator issue. The first noticeable delay in acceleration from a stop occurred at least 6 months ago and has continued intermittently since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666715June 13, 2025
UNKNOWN OR OTHER
The sunroof of my vehicle spontaneously exploded as I was driving on the highway, shattering the entire sunroof and spilling broken shards of glass onto me and into my vehicle as I was going 70 mph on the highway. I had to cross 6 lanes of traffic, with glass flying off of my vehicle and bouncing around on the sunshade, with my hazards on, to get into an exit lane and get off of the highway. This was not only terrifying, but incredibly dangerous to both me and those around me. Volkswagen has received MULTIPLE reports of this SAME incident, and previously issued a voluntary recall in 2014 for the SAME ISSUE with their "Panoramic Sunroof" on their Beetle cars. I called both the non-emergency police and highway safety control to try and make a report or have someone dispatched to assess the situation, but they did not do anything or even come inspect the vehicle because "it was not a collision with another vehicle and there was nothing that could be done". This needs to be known, addressed, fixed by Volkswagen so others are not put at risk like I was.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666100June 10, 2025
ENGINE
Excessive oil consumption. Noticed oil consuming at abnormal rate about 1 1/2 years ago. Took it to dealership for diagnosis in July 2024 and was told Cylinder Head needed to be replaced. In the meantime, I was told to frequently check and refill oil as needed. The part was backordered until February 2025 when I went in again for replacement where the dealership completed additional diagnosis. It was decided the cylinder head did not need to be replaced and only the valve seals. These were replaced in February 2025. My oil light came back on after about 2,000 miles on April 30th, 2025. The oil was about a quart low. I topped it off. 3 weeks later the oil light came on again. I checked the oil level on May 24th and only the very tip of the dipstick had oil on it. I filled it up by 2 quarts. I contacted VW May 26th to schedule maintenance appt. On June 6th, I checked oil level again before driving to drop off my vehicle and the vehicle was a quart low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665573June 8, 2025
UNKNOWN OR OTHER
The rear view camera only works half of the time and gives and error the camera is not available at this time. There was a recall but the VIN on this car was not included The transmissions revs high before shifting at times and at time when not pressing the gas, coasting downhill No check engine or warning lights come on Both issues have been recurring over the last couple of months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664561June 3, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The overhead console that controls the interior lights, sunroof, SOS button, etc. just popped off while driving and almost hit me in the head.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664414June 2, 2025
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I am writing to formally express my deep concern and disappointment regarding the sudden failure of my Volkswagen Tiguan SE, a brand-new vehicle purchased just three months ago. While driving, the car abruptly stopped in the middle of the road, putting my entire family in grave danger. Fortunately, there was no vehicle immediately behind us, or this could have resulted in a serious accident. Safety Concerns: This incident raises serious questions about the reliability of this vehicle model and whether such a failure should ever occur in a brand-new car. A sudden breakdown in traffic is unacceptable, and I strongly condemn the presence of such cars on the road if they pose safety risks. Service & Response Issues: Following this incident, I contacted Volkswagen’s service team at Lewisville Volk Vogen ,893 S Stemmons Fwy Lewisville, TX 75067 to investigate the issue and provide urgent assistance. However, after completing the service I got the heating error again in the car. This puts me in very deep state about this car. I have the incident report with me with stale enginer issue and the service done by Volkvogen team and the issue still persists. Request for Immediate Action: I request Volkswagen to take urgent action to recall this kind of car which risks my entire family life into danger. If Car stops on highway, we all will die instantly along with others who will be behind us. Sincerely, [XXX] [XXX] Vehicle Details – VIN- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664253June 2, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Fuel gauge showed close to empty and we filled up the tank. The fuel gauge is still reading empty and not properly reporting the gas level in the tank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664105May 31, 2025
UNKNOWN OR OTHER
The inside console above the rear view mirror fell out. It could have caused an accident and prevents full clearance of the rear view mirror.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664011May 30, 2025
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
System: The rearview camera system on my 2023 Volkswagen Tiguan failed and has not worked reliably since shortly after lease. The camera intermittently displays a black screen or fails to activate when the vehicle is placed in reverse. This issue has persisted despite normal vehicle use. The vehicle is available for inspection upon request. Safety Risk: This defect presents a serious safety risk. Rear visibility is critical to avoid hitting unseen pedestrians, children, or obstacles when reversing. The rearview camera is a federally required safety feature for a reason. I am especially concerned because I often drive in residential areas and near schools — places where children may be behind a vehicle without being visible through mirrors alone. I am a parent myself, and the thought of potentially harming someone due to a malfunctioning camera is deeply distressing. This unresolved defect has caused significant anxiety and fear each time I drive. I do not feel safe operating this vehicle, and I worry constantly that I might unintentionally harm someone due to the lack of full rear visibility. It has diminished my confidence and peace of mind behind the wheel. Dealer Confirmation: Yes. I brought the vehicle to the dealership, where it was kept and I was later told they could not fix the issue because no remedy is currently available. No loaner was provided during that time, and I was left without transportation while believing the vehicle was being repaired. Inspection History: The vehicle was inspected by the authorized Volkswagen dealership. However, no repair was made due to the lack of an available fix. It has not been reviewed by police or insurance representatives. Symptoms/Warning Signs: There were no warning lights or dashboard alerts, but the camera would randomly fail, showing a black screen or partial image when reversing. These symptoms started within the first few months of leasing the car and continue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663909May 30, 2025
ENGINE
My vehicles started to consume large quantities of oil. Although VW allows for 1.2 quarts per 1000 miles, putting oil in every 1500-1800 miles is very costly and is probably damaging my engine and increasing emission. The Atlas has the same problem and was the subject of a recall. They did a consumption test for free but said i was at an acceptable level. Driving over 500 miles a week for work is becoming very costly and my warranty period is ending soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662268May 21, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST
The car will constantly alarm “travel assist currently not available “. Lane assist is not turned on. It will alarm and shut off and alarm again. There are times when is will alarm 10-15 times in less than a minute. It will also alarm when in park. The alarm is often distracting, irritating and create alarm fatigue. I am unable to have a 5 minute conversation on the phone without having to hang up during your the alarm constantly going off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659764May 8, 2025
UNKNOWN OR OTHER
While driving on the highway, the panoramic sunroof on my vehicle suddenly shattered out of nowhere leaving small shards of glass on the rear seat. It sounded like I was getting shot at as a loud pop caused me to almost swerve off the road before I pulled to the side of the road. My passenger, who was in the front passenger seat, informed me that sunroof had just randomly shattered. I made my way to my residence and call VW Customer Care immediately. I was informed to take my vehicle to my local VW dealer and have the issue diagnosed and that it should be covered under warranty. I took my vehicle to my local VW dealer first thing the next morning for diagnosis. After they documented the issue they sent the information to VW Customer Care for review. After having my vehicle for several days, I was contacted my local VW dealer who stated that VW corporate will not be covering the sunroof issue and that the repair would cost in excess of $4,000.00 to repair. I have contacted VW corporate numerous times since, looking for an explanation as to why this was denied but have been unable to speak with a Customer Care Rep via phone. I have been getting the run around that they didn’t have the right phone number for me which know a lie. My VW account is very clear and had my cell number listed. Today I received an email from VW Customer Care that they will not be covering the sunroof issue because they feel that it was not a manufacturer defect. This is also a lie. Sunroofs just do not shatter out of nowhere. It has been well documented in numerous class action lawsuits against VW and online internet posts, on such websites as Reddit, that VW has major issues with these panoramic sunroofs leaking and shattering out of nowhere. This is through no fault of the operator. I feel that a thorough investigation is warranted in regards to these defective sunroofs before someone gets seriously hurt or killed while driving one of these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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