Volkswagen Passat Complaints

7,897 consumer complaints on file.

#746330June 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785018May 31, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES VEHICLE SHAKES WHEN IDLE AT A LIGHT, CONSUMER STATES VEHICLE HAS BEEN IN FOR SERVICE MANY TIMES AND THE PROBLEM CONTIUES TO EXIST, POSSIBLY ENGINE RELATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746129May 30, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE A/C VENTILATION SYSTEM IS DEFECTIVELY DESIGNED SUCH THAT IT PROMOTES THE GROWTH OF BACTERIA WHICH CAUSES AN AWFUL ODOR WHEN TURNED ON. I WOULD GUESS THAT IT AEROSOLIZES THE BACTERI AND OR FUNGI AND SPRAYS THEM AT HIGH SPEED THROUGH THE VENTILATING SYSTEM OUTLETS. I DO NOT KNOW BUT WONDER WHAT POTENTIAL HEALTH RISK THIS POSES TO CHILDREN, PREGNANT WOMEN AND IMMUNOSUPPRESSED PEOPLE OR OTHERS WITH CHRONIC RESPIRATORY ILLNESS SUCH AS ASTHMA AND COPD. FINALLY, I WONDER IF THERE IS A THEORETICAL OR REAL RISK OF LEGIONNAIRE'S DISEASE SINCE THE SAME RISK FACTORS FOUND IN AIRCONDITIONERS AT HOTELS AND BUILDING MAY BE REPLICATED IN THIS AUTOMOTIVE FORMAT. I WOULD LIKE YOUR FEEDBACK AND ASSESSMENT OF RISK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889255May 29, 2001
SUSPENSION:FRONT, SUSPENSION:FRONT:WHEEL BEARING
VEHICLE HAS A SQUEAKING NOISE COMING FROM SUSPENSION WHEN STEERING OR GOING OVER BUMPS OR BRAKING. *AK CONSUMER STATED THE CAUSE OF THE PROBLEM WAS FAILURE OF THE BUSHINGS IN THE FRONT LOWER CONTROL ARMS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745912May 25, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SINCE I PURCHASE THIS CAR THERE HAS BEEN A BAD ODOR WHEN THE HEAT HAS BEEN TURNED ON, THE DEALER HAS TWICE TRIED TO FIX BY "CLEANING" THE SYSTEM. CANNOT USE HEATER BECAUSE OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888756May 21, 2001
SUSPENSION:FRONT:CONTROL ARM
VEHICLE WAS MAKING A METAL-TO-METAL SQUEAKING NOISE. CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR EXAMINATION. DEALERSHIP INFORMED CONSUMER THAT BOTH UPPER AND LOWER CONTROL ARMS NEEDED TO BE REPLACED WITH ONLY 53,000 MILES ON VEHICLE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888782May 21, 2001
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:WINDSHIELD
WHILE DRIVING REAR PASSENGER'S WINDOW EXPLODED WITHOUT WARNING. JUST PRIOR TO EXPLOSION, HAD JUST CLOSED WINDOW.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745640May 21, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING ON INTERSTATE 95 IN THE PASSING LANE AT 70 MPH, THE CAR ENGINE SUDDENLY DIED AND WOULD NOT RESTART FOR 30 SECONDS, NECESSITATING QUICK MANUEVERING TO THE BREAK DOWN LANE TO AVOID AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888489May 17, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM
CONSUMER TOOK VEHICLE TO DEALER BECAUSE STEERING COLUMN WAS MAKING SOME NOISE. DEALER SAID CONTROL ARMS AND TIE ROD END NEEDED TO BE REPLACED, AND WHEELS NEEDED TO BE ALIGNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888546May 17, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER STOPPED WORKING. MECHANIC HAS ADVISED THAT AIR CONDITIONER'S WIRING MELTED AND GLUED TO EACH OTHER. A MINOR FIRE ERRUPTED, CAUSING MELTING. PLEASE ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#745401May 16, 2001
AIR BAGS
SRS INSTRUMENT PANEL LIGHT REMAINS ON. CAR WAS NOT IN AN ACCIDENT. CAR OWNED LESS THAN 24 MONTHS BUT SRS NOT COVERED UNDER WARRANTY SIMPLY DUE TO MILEAGE BEING OVER 24,000. IF SRS IS SAFETY RELATED WHY DOESN'T THE GOVERNMENT HOLD MANUFACTURERS MORE RESPONSIBLE AS WITH EMISSIONS? THERE SHOULD BE A SEPARATE GOVERNMENT STANDARD, AS WITH EMISSIONS. HOLDING MANUFACTURERS MORE ACCOUNTANTABLE FOR SRS WITH STRICTER REQUIREMENTS, AS WITH EMISSIONS, WILL HELP ENSURE PUBLIC SAFETY. I TOOK THIS VEHICLE IN FOR A RECALL REPAIR (STEERING TIE-RODS) AND NO SOONER THAN A WEEK LATER, THE SRS LIGHT WENT ON AND NOW I MUST PAY TO DETERMINE WHAT EXACTLY IS WRONG WITH THE SYSTEM. THIS SEEMS RATHER UNFAIR FOR A NEW CAR LESS THAN 24 MONTHS OLD. AND SINCE THE WORK PERFORMED WAS IN THAT QUADRANT OF THE CAR WHERE THE RECALL WORK WAS DONE, I AM WONDER IF THIS IS SOMEHOW RELATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745435May 16, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR POWER WINDOW MOTORS HAVE FAILED TO OPERATE ON SEVERAL OCCASIONS. AFTER REMOVING THE DOOR PANELS AND CHECKING THE WIRING FOR GOOD CONTACTS, THE WINDOWS WILL OPPERATE FOR A SHORT WHILE. I SEE THIS AS A POTENTIAL SAFETY PROBLEM DUE TO THE FACT THAT ONE MIGHT BE TRAPPED IN THE VEHICLE AND UNABLE TO ESCAPE BY OTHER MEANS THAN THE WINDOW. IF YOU WERE NOT ABLE TO OPEN THE WINDOW, YOU CAN'T ESCAPE. MY KIDS RIDE BACK THERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745367May 15, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ELECTRIC REAR WINDOW STUCK IN DOWN POSITION. VEHICLE BROUGH TO AUTO-GLASS SHOP TO REPAIR. INTERIOR DOOR PANEL REMOVED FOR REPAIR. CAUSE OF DAMAGE WAS A WIRE BUNDLE THAT HAD RUBBED AGAINST A SHARP METAL EDGE ON INTERIOR OF DOOR. TWO WIRES WERE EXPOSED AND WERE ARCHING TO THE DOOR WHEN THE WINDOW BUTTON WAS DEPRESSED. THESE SPARKS ARE A POTENTIAL FIRE HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745357May 15, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERMITTENT POWER WINDOW FAILURE COULD CAUSE VEHICLE INHABITANTS TO NOT BE ABLE TO ESCAPE IN CASE OF AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745311May 14, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, INTERIOR LIGHTING, SUSPENSION, STEERING: STEERING WHEEL/HANDLE BAR
CATALYTIC CONVERTER REPLACED EARLY ON IN OWNERSHIP. WATER PUMP, OIL PUMP, TIMING BELT REPLACED TWO MONTHS AGO. TURBO REPLACED TWICE AND STILL DEFECTIVE. ELECTRICAL PROBLEMS WITH DRIVER'S SIDE WINDOW, HEATED SEAT, TRUNK LIGHT. SUSPENSION SYSTEM BUSHINGS NEED REPLACEMENT @ ONLY 56,000 MILES. STEERING COLUMN REPLACED EARLY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745320May 14, 2001
VISIBILITY:WINDSHIELD
THERE IS A DEFECT AND DISTORTION IN MY WINDSHIELD IN MY LINE OF VISION. I BELIEVE ( AFTER INSPECTING SIMILAR PASSATS ) THAT THIS DEFECT AND DISTORTION IS PRESENT ON A NUMBER OF VEHICLES THAT VW PRODUCED. AT THIS TIME, THE MANUFACTURER IS UNWILLING TO AUTHORIZE A REPLACEMENT. I AM SENDING IN THIS COMPLAINT TO SEE IF OTHERS HAVE MADE A SIMILAR COMPLAINT. I BELIEVE THE PROBLEM CAN BE A POTENTIAL SAFETY HAZARD THAT VW IS NOT WILLING TO SOLVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745174May 10, 2001
SEAT BELTS:FRONT:ANCHORAGE
THE EXPLOSIVE IN THE SEAT BELT WENT OFF WHEN THE DOOR WAS CLOSED WHEN THE CAR WAS PARKED. INJURING THE DRIVER OF THE VEHICLE WITH EAR RINGING AND BRUSING. THE VEHICLE FILLED WITH SMOKE. THE DEALER TOLD ME THEY WONDER WHY THE AIRBAGS DIDN'T DEPLOY. NOW THEY WANT ME TO DRIVE THIS CAR AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#887840May 9, 2001
POWER TRAIN:CLUTCH ASSEMBLY
CONSUMER WAS TRAVELING 5-10-MPH, JUST MOVING OUT INTO TRAFFIC AND CLUTCH WENT OUT. THERE WAS NO WARNING AT ALL. DEALER DETERMINED THAT CLUTCH WAS BAD, BUT WILL NOT COVER IT. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887313May 2, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER HAD A FLAT TIRE WHILE DRIVING 70 MPH. , EITHER TIRE OR ROAD HAZARD DAMAGED FUEL TANK, AND CAUSED IT TO CRACK. FUEL TANK WAS MADE OF PLASTIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744598April 26, 2001
VEHICLE SPEED CONTROL
AUTO HAS CRUISE CONTROL. THE OWNER'S MANUAL INDICATES THAT THERE IS A CRUISE CONTROL INDICATOR LIGHT ON THE DASHBOARD. WHEN THE CRUISE CONTROL IS ON/ENGAGED, NO INDICATOR LIGHT SHOWS ON THE DASH. MORONG VW (THE FALMOUTH, MAINE SERVICE CENTER WE USE) AND THE VW CUSTOMER SERVICE HOTLINE INDICATE THAT DESPITE THE OWNER'S MANUAL STATEMENT THAT CARS WITH CRUISE CONTROL HAVE A CRUISE CONTROL INDICATOR LIGHT, NONE IS INSTALLED IN 2001 VW PASSATS. THEY BOTH INDICATED THAT NO REPAIRS WOULD BE MADE TO THIS PROBLEM, DESPITE MY REQUEST. IN MY VIEW, IT IS POTENTIALLY DANGEROUS FOR THERE NOT TO BE AN INDICATOR SHOWING THE CRUISE CONTROL TO BE ENGAGED. I'VE NEVER OWNED A CAR OR BEEN IN A CAR WITH CRUISE CONTROL THAT DID NOT HAVE SUCH A LIGHT. WITHOUT THE LIGHT, THERE IS HIGHER RISK OF INADVERTENT ENGAGEMENT, OR FAILURE TO REMEMBER THAT THE SYSTEM IS ENGAGED, BOTH POTENTIALLY DANGEROUS SITUATIONS. IS THERE ANY REGULATION THAT REQUIRES SUCH A LIGHT? THANKS FOR YOUR TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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