Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10015438April 8, 2003
AIR BAGS
WHEN MAINTENANCE WAS BEING PERFORMED ON THE VEHICLE, THE AIR BAGS DEPLOYED. *JB *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014142April 8, 2003
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:MECHANICAL
AFTER STARTING VEHICLE AND REVERSING OUT OF DRIVEWAY, OIL PRESSURE LIGHT CAME ON AFTER THE EGINE RPM'S REACHED 18000. 40000 MILES SERVICE WAS DONE 6 MTHS PRIOR. DEALER CLAIMS IT RESULTED FROM OIL OVERFILL. NOT THE CASE, OIL OVERFILL RESULTED AFTER THE FACT. VW AMERICA WILL NOT HONOR POWERTRAIN WARRANTY, SAYING MAINTENANCE RECORDS INCOMPLETE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014156April 8, 2003
SUSPENSION:FRONT:CONTROL ARM
I OWN A 1998 VOLKSWAGEN PASSAT. I AM GETTING CONSIDERABLE CREAKING NOISES FROM MY CONTROL ARMS IN MY FRONT SUSPENSION. I HAVE NOT DRIVEN THE CAR ABNORMALLY OR HAD ANY ACCIDENTS WITH IT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014582April 7, 2003
ELECTRICAL SYSTEM:IGNITION
LETTER ON BEHALF OF MS EVA DOUKAKIS AND MR. ROBERT CISNEROS WHO INQUIRED ABOUT A COSTUMERS SATISFACTION CAMPAIGN INTIATED BY VOLKSWAGEN OF AMERICA, INC (VOLKSWAGEN) TO REPLACE POTENTIALLY DEFECTIVE IGNITION COILS IN CERTAIN 2001 AND 2002 VOLKSWAGEN AND AUDI VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014054April 7, 2003
ELECTRICAL SYSTEM
VOLKSWAGEN OF AMERICA WILL NOT RECALL FAULTY COIL PACKS IN 2001/2002/2003 PASSAT 1.8TS, EVEN THOUGH THEY KNOW THE INSTALLED PART IS DEFECTIVE. MY FIRST COIL PACK FAILED, AND WILL BE REPLACED UNDER WARRANTY BUT VW WILL NOT REPLACE ALL COIL PACKS, AS THEY SHOULD. THIS IS A DANGEROUS SITUATION, AS COIL PACK FAILURE WHILE ON THE ROAD MAY CAUSE ACCIDENTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014090April 7, 2003
SUSPENSION:FRONT:CONTROL ARM
SEVEN OF THE EIGHT CONTROL ARMS ON MY 2000 VW PASSAT HAVE FAILED. THERE HAS BEEN A RECALL ISSUED IN EUROPE FOR THE SAME PROBLEM. LIKEWISE, THE AUDI A4 SHARES THE SAME CHASSIS AND SAME FRONT END SUSPENSION. JUST LIKE THE VOG RECALLED THE PASSAT AOA HAS RECALLED THE A4. HOWEVER VOA HAS DECIDED TO NOT ISSUE A RECALL AND RISKING THE PASSAT CUSTOMER BASE INJURY OR EVEN DEATH. WHY IS IT THE EXACT SAME PARTS WERE RECALLED AND THE SAME CHASSIS, BUT VOA HAS NOT RECALLED THE PASSAT. THE DEALERSHIP HAS TOLD ME THAT IT WILL COST 1,400.00 DOLLARS TO REPLACE THE CONTROL ARMS. NHTSA NEEDS TO QUESTION VOA ON THIS MATTER. MY CAR HAS 40,000 MILES ON IT AND IS BEING MAINTAINED BY A VOLKSWAGEN TECHNICIAN. THERE IS JUST NO REASON WHY A PART THAT IS DESIGNED TO LAST THE LIFE OF THE CAR HAS FAILED AT 40,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014010April 5, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MANUFACTURER IS REFUSING TO PROPERLY REPAIR FAULTY BRAKES. REAR ROTORS WERE REPLACED 5000 MILES AGO BECAUSE OF OVER HEATING AND SCORING. ON APRIL 2, THE FRONT ROTORS WERE REPLACED FOR THE SAME REASON, AND THE REAR ROTORS WERE AGAIN IDENTIFIED BY THE DEALER TECH WITH THE SAME PROBLEM. HOWEVER, THE MANUFACTURER WOULD ONLY REPLACE THE FRONT ROTORS. WITH 20000 MILES TOTAL ON THE CAR, MY FRONT BRAKE PADS HAVE 60% LEFT, MY REAR 30%. I SUSPECT A MALFUNCTION WITH THE BRAKE CALIPERS AND / OR BRAKE ROTOR DESIGN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015270April 4, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
NAR 04/07/2003 MR. THE TIMING BELT, CYLINDER HEADS AND THE MASS AIR FLOW HAD TO REPLACED AND THE CONSUMER IS REQUESTING REIMBURSEMENT. IN THE PAST THE CONSUMER HAD TO REPLACE 2 WINDOW REGULATORS, THE SUN ROOF OPENED AND CLOSED FOR NO REASON, THE REAR DOOR WOULD NOT LOCK, THE WINDSHIELD WIPERS DID NOT WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011650April 4, 2003
ELECTRICAL SYSTEM
THE ENGINE LIGHT ILLUMINATED, AND IDLED ROUGH, THE PROBLEM WAS DETERMINED TO BE A DEFECTIVE IGNITION COIL. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013957April 4, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SEAT BELT LATCH FAILED AT 4200 MILES. SEAT BELT WOULD NOT BUCKLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015109April 3, 2003
STEERING:LINKAGES:ROD:RELAY:CONNECTING
THE VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL 99 V 248 000, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013874April 3, 2003
EQUIPMENT
RADIO/TAPE DECK/CD PLAYER FAILED ON A 10 MONTH OLD CAR. REPLACED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013883April 3, 2003
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:MODULE
I HAVE A 1999 VW PASSAT, 1.8L TURBOCHARGED, MANUAL TRANSMISSION. THERE ARE 40,500 MILES ON THE CLOCK. ONE OF THE 4 IGNITION COILS JUST FAILED. THIS IS COSTING ME ABOUT $550. I KNOW THERE ARE ACKNOWLEDGED PROBLEMS WITH THE COILS ON LATER MODELS, WHICH VW IS 'RECALLING', BUT WANTED TO REGISTER MY PROBLEM FOR THE RECORD. ALSO THIS PROBLEM OCCURRED IMMEDIATELY AFTER THE 40,000 MILE SERVICE AND STATE INSPECTION, WHICH I FIND 'IRONIC'?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013900April 3, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
WHENEVER YOU USE THE WINDSHIELD WASHER, SOME OF THE FLUID GETS INTO THE VENT AND YOU CAN SMELL IT IN THE CABIN AND EVEN SOMETIMES TASTE IT AS YOU ARE DRIVING. I BELIEVE WINDSHIELD WASHER FLUID IS TOXIC. I HAVE TWO LATE MODEL VOLKSWAGENS, THEY BOTH DO THIS EVERYTIME. I'VE NEVER EXPERIENCED THIS WITH ANY OTHER CAR I'VE DRIVEN BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013837April 2, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
OUR VOLKSWAGEN DEALER (MARTENS VOLKSWAGEN) WAS INITIALLY CONTACTED FOR SERVICE WHEN AN ENGINE LIGHT CAME ON MY 2000 PASSAT GLS WAGON THAT SAID "EMISSIONS WORKSHOP". THEY SAID THEY COULDN'T TAKE A LOOK AT THE CAR FOR ABOUT TWO WEEKS BECAUSE IT WASN'T A SERIOUS PROBLEM AND WE SHOULD JUST KEEP DRIVING IT. AFTER A FEW MORE DAYS OF DRIVING THE CAR, WE SMELLED GASOLINE FUMES COMING FROM THE ENGINE COMPARTMENT (WHILE DRIVING, NOT WHILE STARTING). WE THEN INSISTED THAT MARTENS LOOK AT THE PROBLEM IMMEDIATELY. THE MECHANIC SAID THAT ALL FOUR FUEL INJECTORS WERE LEAKING FUEL THROUGH THE SIDE OF THE INJECTORS INTO THE ENGINE COMPARTMENT AND NEEDED REPLACING. HE CLAIMED THAT SOMETHING IN THE GASOLINE WAS MELTING THE SEALS. THE CAR HAS ONLY 33,421 MILES ON IT. IT HAS HAD REGULAR SERVICE AT VOLKSWAGEN DEALERS AND WAS ONLY FILLED UP WITH 93 OCTANE GASOLINE BOUGHT IN THE US AS REQUIRED BY VOLKSWAGEN. IN ADDITION WE HAVE NEVER USED ANY FUEL ADDITIVES. I BELIEVE THAT THESE FUEL INJECTORS ARE DEFECTIVE AND THERE MAY BE MANY OTHER PEOPLE WHO ARE ALSO BEING TOLD TO CONTINUE TO DRIVE WITH THE ENGINE LIGHT ON WHO MAY IN FACT HAVE GASOLINE LEAKING INTO THE ENGINE COMPARTMENT DUE TO LEAKING INJECTORS. THEREFORE WE RECOMMEND THAT NHTSA INVESTIGATE IF A SAFETY RECALL IS NEEDED TO PREVENT ENGINE FIRES THAT MIGHT RESULT FROM DEFECTIVE FUEL INJECTORS IN THIS MODEL VOLKSWAGEN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013793April 1, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE HEATER CORE RUPTURED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015173March 31, 2003
ELECTRICAL SYSTEM:IGNITION
RE: MS. DIANE TSURUTANI 2002 VOLKSWAGEN PASSAT. MR THE ENGINE LIGHT ILLUMINATED. THE DEALER INFORMED THE CONSUMER THAT CODES WERE INCONLUSIVE AND NO REPAIR WORK WAS DONE. AFTER DOING RESEARCH IT WAS DISCOVERED THERE WAS A POSSIBLE PROBLEM WITH THE IGNITION COIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013655March 29, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
I AM EXPERIENCING A CREAKING SOUND COMING FROM THE LOWER CONTROL ARM BUSHINGS ON BOTH SIDES OF THE VEHICLE. FROM THE NHTSA SITE, I HAVE NOW LEARNED THAT FAILED LOWER CONTROL ARMS AND BUSHINGS ARE A COMMON PROBLEM IN THE PASSAT. THE VEHICLE WAS JUST PURCHASED "CERTIFIED" USED FROM VW FOUR MONTHS AGO WITH 34,000 MILES. I RETURNED THE CAR TO THE DEALER, WHO SAID THAT THE LOWER CONTROL ARM BUSHINGS WERE "JUST DRY FROM ROAD SALT", AND PROCEEDED TO HOSE THE BUSHINGS DOWN WITH AN AEROSOL CAN OF LUBRICANT. HE SAID THAT IF THIS DID NOT ELIMINATE THE NOISE (IT DIDN'T) THEN I MIGHT WISH TO RETURN IN A WEEK OR SO FOR THEM TO INVESTIGATE FURTHER. IT IS OBVIOUS FROM THE OTHER COMPLAINTS I HAVE READ WHAT THE PROBLEM IS. IF THIS VEHICLE'S LOWER CONTROL ARMS FAIL AS FREQUENTLY AS OTHER OWNERS ON THIS SITE HAVE INDICATED, WITH THE ONLY WARNING BEING A DULL CREAKING NOISE, IT IS CONCEIVABLE THAT MOST ORDINARY DRIVERS WOULD NEVER HAVE THE PROBLEM INVESTIGATED. THOSE THAT DO WOULD FIND THAT THE REPAIR IS EXTENSIVE AND EXPENSIVE. IT IS LIKELY THAT SOME OF THESE MAY CHOOSE TO DELAY OR NEGLECT THE SITUATION. BOTH SCENARIOS POSE A UNIQUE AND SERIOUS SAFETY THREAT TO THE OPERATORS AND OCCUPANTS OF THE VW PASSAT. THERE ARE TENS OF THOUSANDS OF THESE VEHICLES ON THE ROAD, AND ALL APPARENTLY SHARE IN WHAT IS AN OBVIOUS DESIGN FLAW THAT CREEPS UP EVERY 25 TO 40 THOUSAND MILES IN SPITE OF VERY EXPENSIVE REPLACEMENT. FAILURE OF A LOWER CONTROL ARM COULD EASILY CAUSE A CRASH. VW SHOULD DO THE RIGHT THING BY ACKNOWLEDGING THIS ENGINEERING FAILURE AND VOLUNTARILY RECALL THESE VEHICLES IMMEDIATELY FOR THE SAFETY AND WELL BEING OF ITS CUSTOMERS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011100March 28, 2003
ELECTRICAL SYSTEM:IGNITION
THE CONSUMER REQUESTED TO HAVE THE IGNITION COILS REPLACED EVEN THOUGH THE VEHICLE DID NOT EXPERIENCE A FAILURE. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013602March 28, 2003
ELECTRICAL SYSTEM:IGNITION
INTERMITTENTLY CAR WILL NOT START. USUALLY I CAN MANEUVER THE AUTOMATIC SHIFTER FROM THE PARK POSITION DOWN THROUGH THE GEARS, (NEUTRAL, DRIVE, ETC...) THEN BACK TO THE PARK POSITION & THEN THE CAR WILL START. VW DEALER IS UNABLE TO ISOLATE THE PROBLEM BUT OFFERED TO REPLACE A PART FOR A FEE OF $400.00 BECAUSE THE VEHICLE IS NOW OUT OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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