Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10072245May 6, 2004
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE DRIVING AT 65 MPH VEHICLE SHOOK AND LOST POWER. THEN STALLED IN THE MIDDLE OF THE HIGHWAY WITH LITTLE ROOM TO REACH THE SHOULDER. TWICE VEHICLE STAALED ON THE HIGHWAY. ON TWO OTHER OCCASIONS CONSUMER COULD NOT START THE VEHICLE. DEALER EXAMINED THE VEHICLE, AND REPLACED THE ENGINE COIL AND THE BATTERY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073317May 4, 2004
SEAT BELTS
2001 VOLKSWAGEN PASSAT NOTICE TO MANUFACTURER, MEMORANDUM OF FACTS AND REQUEST FOR COMPENSATION. (NAR). *MR AFTER THE VEHICLE WAS RETURNED TOT HE CONSUMER AFTER SERVICE, THE CONSUMER NOTICED THAT THE FRONT PASSENGERS SIDE SEAT BELT WAS INOPERABLE. A MONTH LATER THE VEHICLE'S ENGINE STALLED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE #4 COIL FAILED. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068299May 4, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
AT AROUND 60,000 ABS LIGHT COMES ON VEHICLE, WHICH MAKES ABS USELESS WHEN LIGHT IS ON, IT WORKS OTHERWISE. WHEN LIGHT IS ON BRAKES LOCK-UP. ABS MODULE COSTS $1010 + LABOR 405 = $1415 TO FIX THIS. SPOKE WITH DEALER, THEY SAID THEY HAVE SEEN MANY OF ABS CONTROL MODULES GONE BAD PASSATS. THIS COULD BE A BIG SAFETY PROBLEM SINCE IT AFFECTS BRAKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071965May 3, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
THIS VEHICLE EXPERIENCED THE SAME FAILURE AS DESCRIBED IN TIE ROD RECALL 00V414000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068203May 3, 2004
STEERING:LINKAGES
I AM CONCERN WITH THE FRONT SUSPENSION OF MY CAR. I TOOK IN THE CAR FOR AN 80,000 MILE VOLKSWAGEN RECOMMENDED CHECK UP. I EXPLAINED TO SERVICE TECHNICIAN THAT THERE IS A NOISE IN THE FROT SUSPENSION. THAT NOISE HAD BEEN THERE SINCE I GOT THE CAR AT AROUND 65,000 MILES. I EXPLAINED TO THE TECHNICIAN THAT I HAD CALLED VOLKSWAGEN OF AMERICA BECAUSE THROUGH CARFAX I FOUND OUT THAT THERE WAS AN ISSUE WITH THE FRON SUSPENSION OF THE 1999 VOLKSWAGEN PASSAN 1.8 TURBO GLS. VOLKSWAGEN OF AMERICA TOLD ME THAT THEY HAD NOT ISSUED A RECALL YET. SO I TOLD THE TECHNICIAN TO CHECK FOR ME AGAIN TO SEE IF THERE WAS A RECALL ISSUED TO THE FRON SUSPENSION. HE SAID NO AND HE MENTIONED THAT TO FIX THE SUSPENSION PROBLEM I WILL HAVE TO REPLACE THE SUSPENSION STEERING LINKAGES AND OTHER COMPONENTS. HE GAVE ME AN ESTIMATE FOR THE FIX AT AROUND $1200.00 DOLLARS. 2 WEEKENDS AGO I WENTO TO A VOLKSWAGEN SWAP MEET AND FOUND OUT THAT A FEW OTHER PASSAT DRIVERS WERE HAVING THE SAME ISSUE WITH THEIR SUSPENSIONS. I HAVE BEEN A VOLKSWAGEN DRIVER FOR 17 YEARS. I HAVE NEVER HAD ANY SUSPENSION PROBLEMS OF THIS KIND WITH ANY OF THE VOLKSWAGEN CARS I OWNED. I TRUELY BELIVE VW HAS RELEASED CARS WITH MALFUNCTIONING COMPONENTS AND THEY WANT THE CONSUMER TO PAY FOR AN EXPENSIVE REPAIR. I APPRECIATE YOU GUYS TAKING THE TIME TO READ MY EAMIL AND LOOKING IN TO THIS MATTER FOR THE SAFETY OF VW DRIVERS AND PEDESTRIANS A LIKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068208May 3, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
IN LATE JANUARY, THE HEATED SEAT ON MY 2002 VOLKSWAGEN PASSAT BURNED THROUGH THE SEAT COVER. IT ALSO BURNED THROUGH MY PANTS AND GAVE ME A MINOR BURN. VOLKSWAGEN REPAIRED THE PROBLEM, BUT THE MECHANICS INFORMED ME THAT I WAS THE THIRD SUCH PROBLEM IN A 48 HOUR PERIOD. THE OTHER TWO CARS WERE JETTAS. ANOTHER MECHANIC SAID THAT THE HEATED SEATS RAN TOO HOT ON THE HIGHEST SETTING AND WEREN'T MEANT TO RUN ON SETTING 5 FOR TOO LONG. THE REPAIR DOCUMENTATION I RECEIVED FROM MY LOCAL VOLKSWAGEN DEALER STATED THAT THE PROBLEM WAS DUE TO FAULTY WIRING. I HAVE BEEN UNABLE TO FIND OUT FROM VOLKSWAGEN WHAT STEPS THEY PLAN TO TAKE TO FIX THIS PROBLEM AND I AM CONCERNED THAT SOMEONE ELSE MAY SUFFER A FAR MORE SERIOUS ISSUE IF THE PROBLEM IS NOT FIXED. I HAVE REPORTED THIS PROBLEM TO VOLKSWAGEN, BUT THEY APPEAR UNCONCERNED. I HOPE THAT YOU WILL HAVE MORE LUCK THAN I HAVE.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10068221May 3, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
ENGINE RUNS VERY ROUGH PERIODICALLY AND WILL STALL OUT, MOST RECENTLY IN THE MIDDLE OF AN INTERSECTION. DEALER COULD FIND NO COMPUTER CODES OR OTHER PROBLEMS THAT WOULD ACCOUNT FOR CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068054April 29, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I TOOK MY 2001, VW PASSAT VR6 WITH 46K MILES ON IT FOR BODY WORK. I HAD NO PROBLEMS WITH THE CAR. RECEIVED THE CAR BACK FROM DEALER WITH "EMISSIONS WORKSHOP" LIGHT ON. I RESEARCHED THE PROBLEM TO FIND THAT A SIGNIFICANT NUMBER OF OTHER OWNERS HAVE HAD THE SAME PROBLEM ("EMISSIONS WORKSHOP"). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068017April 28, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
UNDER STANDARD DAILY DRIVING 50/50 LOCAL AND FREEWAY MILES, REAR BRAKE ROTORS WARPED BEFORE THE CAR HAD 14,000 MILES DRIVEN. REAR BREAK PADS ARE AT 6MM WHICH I AM TOLD IS JUST LESS THAN 50% OF MAXIMUM. ALSO BEEN TOLD VWOA WILL NOT REPLACE ROTORS UNDER WARRANTY UNTIL PADS ARE AT 2MM. WARPED ROTORS CAUSE PUMPING AND POTENTIALLY UNSTABLE DRIVING UNDER HEAVY BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068025April 28, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
UPPER CONTROL ARM ON BOTH SIDES WORN OUT. I NOTICED THIS WHEN I STARTED TO HEAR SQUEAKING SOUNDS WHEN I WOULD MAKE TIGHT TURNS FROM LEFT TO RIGHT AND VICE VERSA. HAD TO HAVE THEM BOTH REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071670April 27, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER PARKING THE VEHICLE 5 TO 10 MINUTES CONSUMER NOTICED SMOKE, THEN FLAMES COMING FROM THE HOOD. THE FIRE CONSUMED THE VEHICLE,IT WAS TOTALLY DAMAGED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10067948April 27, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
SUDDENLY ABS LIGHT COMES ON ON THE INSTRUMENT PANEL. ALSO AT THE SAME TIME, THE BRAKE LIGHT STARTS FLAHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071522April 26, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES ARE APPLIED THERE IS A DELAY BEFORE THE VEHICLE WILL STOP. ALSO, ENGINE SERVICE LIGHT WILL APPEAR ON THE DASHBOARD. DEALER REPLACED THE SENSOR AT CONSUMER'S EXPENSE OF $1,500. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067844April 26, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEAT EXCHANGER (HEATER CORE) FAILURE AT 50004 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067850April 26, 2004
SUSPENSION:FRONT:CONTROL ARM
I BEGAN TO NOTICE AN OCCASIONAL CREAKING/KNOCKING NOISE COMING FROM THE FRONT END OF THE CAR ABOUT SIX MONTHS AGO . ABOUT A MONTH AGO THE NOISE BECAME BAD ENOUGH FOR ME TO TAKE IT TO THE DEALERSHIP TO TRY AND DIAGNOSE. I DESCRIBED THE NOISE IN GREAT DETAIL. SERVICE DEPT SAYS THEY DROVE THE CAR AND DIDN'T HEAR ANYTHING, BUT THAT THE NOISE WAS PROBABLY DUE TO MY BRAKE PADS BEING WORN DOWN SO FAR I HAD METAL AGAINST METAL. NEW BRAKE PADS AND ROTORS: $1250. CHA-CHING.*AK NEXT DAY DRIVING TO WORK I STILL HEAR THE CREAKING/KNOCKING NOISE. I TAKE IT BACK TO THE DEALERSHIP, VERY IRATE. THEY SAY THEY'LL DRIVE IT AGAIN AND GIVE IT ANOTHER LISTEN. THIS TIME THEY DO HEAR SOMETHING AND INFORM ME THAT IT'S "JUST A LOOSE CONTROL ARM, " THAT IT'S "EXPENSIVE TO FIX" AND THAT "[THEY] DON'T EVEN HAVE THE PARTS ON HAND." BUT THE GUY ASSURES ME THAT THE NOISE IS ONLY AN ANNOYANCE ISSUE AND NOT A SAFTY CONCERN. THE NOISE IS CONSANT NOW AND VERY, VERY BAD. I WAS ACTUALLY GETTING A TOASTY, SMOKY ODOR COMING FROM THE CAR WHEN DRIVING ACROSS TOWN THE OTHER DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066556April 20, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
"99 VW PASSAT VIN [XXX] HAS LOUD CREAKING SOUNDS FROM RIGHT-FRONT SUSPENSION. TIE ROD ENDS WERE REPLACE IN EARLIER RECALL. BALL JOINTS ARE NOT WORN. LUBE OF CONTROL ARM AND OTHER BUSHINGS DOES NOT SOLVE PROBLEM. VIBRATION CORRESPONDING TO CREAKING CAN BE FELT IN LOWER CONTROL ARMS. UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066567April 20, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
I PURCHASED A VW 2000 PASSAT IN 5/00. I NEVER RECEIVED A RECALL 01V157000 NOTIFICATION ON MY CAR. THIS RECALL WAS FOR PASSATS MANUFACTURED FROM 9/99 TO 12/00 AFFECTING 70,000 VEHICLES WHERE THIS IS A FAULTY FUEL GAUGE SYSTEM PROBLEM. IT'S FROM SULFUR DEPOSITS IN THE FUEL TANK WHICH CAUSES THE FUEL GAUGE TO READ FULL WHEN IT IS NOT AND EVEN CLOSE TO EMPTY. I'VE BEEN EXPERIENCING THIS PROBLEM. MY VEHICLE HAS BEEN ABOUT A QUARTER TANK FULL OR HALF FULL AND FUEL GAUGE CONSISTENLY SHOWS FULL. I'M STILL HAVING THIS PROBLEM. I HAVE NOT GONE TO A DEALER YET BECAUSE I WANTED TO CALL VW DIRECTLY AT 800-822-8987. I WAS INFORMED SINCE MY VIN # WAS NOT ON VW'S LIST FOR RECALL NOTIFICATION THAT IT DOES NOT APPLY TO MY CAR. IS THERE ANY WAY YOU CAN HELP OR PROVIDE ASSISTANCE WITH THIS PROBLEM? I FEEL I DO HAVE THIS PROBLEM MENTIONED IN THE RECALL. AGAIN MY FUEL GAUGE CONSISTENLY DISPLAYS FULL WHEN CAR IS HALF-FULL OR NEAR EMPLY. THIS IS A MAJOR CONCERN AND I FEEL A SAFETY ISSUE. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066276April 16, 2004
ELECTRICAL SYSTEM
ON THREE SEPARATE OCCASIONS, 2/29/04, 3/5/04, AND 4/15/04 MY 2003 VW PASSAT (6 CYL.) HAD TO BE TOWED TO THE DEALER BECAUSE THE CHECK ENGINE LIGHT (MIL) AND ELECTRONIC POWER CONTROL (EPC) LIGHT CAME ON AND I HAD SIGNIFICANTLY REDUCED POWER SUCH THAT I WAS UNABLE TO DRIVE MY CAR HOME WITHOUT ENDANGERING MYSELF ON THE HIGHWAY. THE DEALER'S SERVICE GROUP HAS BEEN UNABLE TO RESOLVE THE PROBLEM THUS FAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066265April 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 PASSAT WITH 4WD, CAR JUMPS FORWARD WHEN COMING TO A HALT, CLEARLY A SAFETY HAZARD BUT NHTSA SEEMS UNWILLING TO ACCEPT THE COMPLAINT. I HAVE ENTERED IT THREE TIMES WITHOUT IT SHOWING UP ON THE LIST. I GUESS CAMPAIGN MONEY TALKS LOUDER THAN CONSUMERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067206April 15, 2004
AIR BAGS
WHILE DRIVING AT 25 MPH AIR BAG LIGHT CAME ON AND STAYED ON. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE O-RING IN THE DRIVER'S SIDE AIR BAG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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