Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10080750July 10, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING:LINKAGES:TIE ROD ASSEMBLY, POWER TRAIN:AXLE ASSEMBLY
REAR BRAKES REPLACED/TIE ROD BOOTS/ FRONT AXLE RUSTED/REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080672July 9, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
ENGINE BEGAN TO SERIOUSLY MISFIRE - CHECK ENGINE LIGHT CAME ON VEHICLE BECAME UNDRIVEABLE -- DANGEROUR LACK OF POWER REPLACED IGNITION CONRTOL MODULE INTERNET IF FULL OF DESCRIPTIONS OF THIS KIND OF FAILURE -- VW DOES NOTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080593July 8, 2004
SUSPENSION:FRONT:CONTROL ARM
CONTROL ARMS ON 2000 VOLKSWAGEN PASSAT ARE FAILING. THE CAR HAS 55,000 MILES; ARMS ALSO FAILED AT 36,000 AND WERE REPLACED. THIS IS NOT ACCEPTABLE; I HAVE ALSO HEARD OF PEOPLE WHO HAD THE CONTROL ARMS BREAK WHILE DRIVING. THIS PROBLEM HAS HAPPENED TO MANY, MANY OWNERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080603July 8, 2004
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
DEFECTIVE ENGINEERING OF THE VOLKSWAGEN PASSAT ABS CONTROL MODULE, CAUSING IT TO FAIL AROUND 50000 MILES. THROUGH SIGNIFICANT RESEARCH, I HAVE DISCOVERED THIS IS A PREVALENT PROBLEM IN 1998-2000 VOLKSWAGEN PASSATS UPON REACHING APPROXIMATELY 50000 MILES. DESPITE THE FACT THAT THIS IS A RECOGNIZED COMMON ISSUE BY VW SERVICE SHOPS, THEY HAVE NOT ISSUED A RECALL OF THIS SIGNIFICANT SAFETY CONTROL COMPONENT NOR OFFERED TO SHARE THE COST OF REPAIR. FURTHERMORE, THEY HAVE INCREASED THE COST OF THIS COMPONENT FROM $200-$300 A FEW YEARS AGO TO $1100-$1700 TODAY. *AK INFORMED IF NOT CORRECTED, COULD CAUSE REAR BREAKS TO LOCK UP UPON SUDDEN STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080540July 7, 2004
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
I PURCHASED A PRE-OWNED 1998 VW PASSAT SEDAN WITH 36,000 MILES ON IT IN 2002 WHICH WAS A GREAT DEAL!! OR SO I THOUGHT. SINCE THAT TIME I HAVE STARTED HEARING A NOISE COMING FROM THE FRONT RIGHT TIRE.. OR SUSPENSION .. LIKE A CREAKING, CRUNCHING, KNOCKING NOISE. I TOOK IT TO A VW DEALERSHIP AND WAS TOLD THAT THE CONTROL ARMS ON THE RIGHT AND THE TIE RODS NEEDED TO BE REPLACED. I FOUND OUT THAT THE TIE RODS HAD BEEN RECALLED AND THE ONES ON MY VEHICLE HAD BEEN REPLACED UNDER THAT RECALL IN 2001, BUT HAD AGAIN WORN OUT. I FIND IT HARD TO BELIEVE THAT TIE RODS WOULD WEAR OUT OVER A 3 YEAR PERIOD SINCE THE CAR BARELY HAS 70,000 MILES ON IT. I HAVE VIEWED THIS WEBSITE AND FOUND OVER 200 COMPLAINTS CONCERNING THIS PROBLEM AND AM CURIOUS WHAT VW PLANS TO DO.. WAIT UNTIL SOMEONE DIES WHEN A CONTROL ARM SNAPS? VW NEEDS TO RECALL THIS ITEM NOW!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080545July 7, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
IGNITION COILS FAILED TWO TIMES, RESULTING IN LOSS OF POWER AND CAUSING VEHICLE TO SHUDDER. COILS WERE SUPPOSEDLY REPLACED. ON A SEPARATE OCCASION (FOLLOWING THE COIL REPAIR) VEHICLE COMPLETELY SHUT DOWN ON THE INTERSTATE- GOING FROM 80 TO 0 MPH IN THE MATTER OF SECONDS. I HAD ALREADY BEEN DRIVING THE VEHICLE FOR OVER AN HOUR. I LOST ALL POWER AND WAS BARELY ABLE TO GET THE CAR TO THE SHOULDER. PROBLEM WAS DIAGNOSED AS BAD GAS (NOT POSSIBLY THE COIL). IN ADDITION, MY REAR DOOR QUIT CLOSING, HEADLIGHTS HAVE BURNT OUT, FILTERS HAVE GONE BAD CAUSING FRONT OF CAR TO BECOME FLOODED, VACUUM HOSE DEFECTIVE, REAR BRAKES WENT BAD, AND RADIO QUIT WORKING. PARTS WERE REPLACED EITHER UNDER THE WARRANTY OR OUT OF MY POCKET. VW REFUSES TO ADMIT THERE IS A PROBLEM WITH THIS CAR. I HAVE APPROXIMATELY 40000 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075627July 6, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING ON THE HIGHWAY AT 62 MPH THE VEHICLE STARTED SHAKING, LOST POWER THEN COASTED TO A STOP. THIS OCCURRED BECAUSE THE LEFT REAR ROTOR MELTED DOWN AND GUMMED UP THE BRAKE FLUID. THIS RESULTED IN THE BRAKING SYSTEM AND TRANSMISSION BEING INOPERATIVE. THE DEALERSHIP COULDN'T IDENTIFY THE CAUSE OF THE ROTOR MELT DOWN ,THEY ONLY REPLACED THE MELTED AND DAMAGED PARTS. *NM *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073567July 6, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
VEHICLE HAS SAME PROBLEM WITH THE TIE ROD AS THOSE INCLUDED IN THE RECALL, HOWEVER, THE CONSUMER'S VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072033July 6, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHILE DRIVING 65 MPH HEATER CORE BLEW OUT. AS A RESULT WHITE STEAM FILLED THE PASSENGER COMPARTMENT WHICH IMPAIRED THE VISIBILITY OF THE DRIVER. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079239July 3, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS MODULE 8E0614111B FAILED ON 1999 PASSAT UNDER NORMAL DRIVING CONDITIONS. WARNING LIGHTS ARE INTERMITTENT MEANING THE FUNCTION OF THE ABS SYSTEM IS INTERMITTENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080328July 2, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER COMPLAINED ABOUT A DOOR LOCK PROBLEM. CURRENTLY, THREE OF THE FOUR DOOR LOCKS BROKE. DOORS WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. CONSUMER TOOK VEHICLE TO THE DEALER, WHO INDICATED THAT THEY WILL DO NOTHING. CONSUMER PURCHASED AN EXTENDED WARRANTY. HOWEVER, IT DID NOT COVER THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079199July 2, 2004
SUSPENSION:FRONT:CONTROL ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I'VE HAD A CLUNKING SOUND IN THE FRONT SUSPENSION WHENEVER I HIT A BUMP. IT HAS GOTTEN PROGRESSIVELY WORSE FOR THE LAST SEVERAL MONTHS. THE DEALER TELLS ME IT IS THE FRONT UPPER CONTROL ARMS AND BALL JOINTS AND THAT THERE IS A TSB ON SUCH. THIS IS A COMMON WELL KNOWN PROBLEM WITH THIS MODEL AND POSES A SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079096June 30, 2004
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, LATCHES/LOCKS/LINKAGES
THE TRUNK LATCH BROKE WHEN CLOSING THE TRUNK NORMALLY AND WOULD NOT LATCH. THERE WAS NO VISIBLE DAMAGE AND THE DEALER SAID THE INSIDE COMPONENTS WERE SHATTERED. I HAD TO PAY FOR THE DEDUCTIBLE BECAUSE MY EXTENDED WARRANTY COVERED THE ITEM. I HAVE HEARD OF THIS HAPPENING TO OTHER PASSAT OWNERS. IS THIS A MANUFACTURING DEFECT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079097June 30, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF AREA RATTLES / KLUNKS OCCASIONALLY OVER BUMPS. PAYED $69.95 FEE AND DEALER COULD NOT DIAGNOSE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079098June 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES VIBRATE NOTICEABLY WHEN SLOWING DOWN OR STOPPING AT VARIABLE SPEEDS. DEALER REPLACED REAR BRAKE DISCS UNDER FACTORY WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079100June 30, 2004
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING, POWER TRAIN
CAR DIED WHILE DRIVING ON 55 MPH ROAD. STARTER WORKED AND ENGINE WOULD TURN, BUT WOULD NOT RUN. DEALER FOUND NO CODES IN COMPUTER. ENGINE AND HORN FUSES BLOWN AND DEALER REPLACED HORN RELAY. I ASKED THE DEALER WHY THERE WERE NO CODES IN THE COMPUTER AND THEY DIDN'T KNOW THE ANSWER. THEY WOULD NOT REPLACE THE COMPUTER. CAR WAS IN THE SHOP FOR 7 DAYS. INCIDENT HAPPENED OVER 100 MILES FROM HOME AND DEALER FINALLY AUTHORIZED LOANER AFTER 2 DAYS. DEALER WAS VERY RUDE DURING THE WHOLE INCIDENT AND CONSTRUCTION MADE IT DIFFICULT TO COMMUNICATE. PHONE LINES WERE DISCONNECTED PART OF THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079101June 30, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
FAN BEHIND GLOVE BOX AREA SQUEAKS (CHIRPS) WHEN FAN IS BLOWING AND HEAT IS ON. EVERY WINTER THIS OCCURS AND THE DEALER HAS LOOKED AT IT, BUT COULD NOT OFFER A SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079102June 30, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VEHICLE DIED WHILE DRIVING ON 45 MPH ROAD. STARTER AND ENGINE TURN, BUT WOULD NOT RUN. ADVISED DEALER THAT THIS HAPPENED 1 YEAR AGO AND ENGINE FUSE AND HORN FUSE HAD TO BE REPLACED. NO CODES WERE IN THE COMPUTER. DEALER REPLACED FUSE S232 AND CAR STARTED. DURING ROAD TEST, CAR DIED AGAIN. FUSE S232 BLEW AGAIN AND DEALER FOUND ECM AND HARNESS MELTED AND WAS SMOKING. DEALER REPLACED ECM, HARNESS AND FUSE AND CAR RAN. WHEN CUSTOMER RECEIVED THE CAR, THE CRUISE CONTROL AND DASH LIGHTS WERE INOPERATIVE. DEALER REPROGRAMMED CRUISE AND FIXED WIRING OF DASH LIGHTS UNDER WARRANTY AFTER MUCH ARGUMENT. DEALER DID NOT KNOW CAUSE OF MISHAP. THIS IS THE 2ND TIME THE CAR HAS DIED WHILE TRAVELLING ON BUSY ROADS. I WAS NEARLY REAR-ENDED TWICE AS I PULLED THE CAR OFF THE HIGHWAY.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10079035June 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT THE CAR NEW IN OCTOBER 2003, I NOTICED INTERMITTENT JERKING OF THE TRANSMISSSION ESPECIALLY WHEN SLOWING, ACCELERATING SLIGHTLY AND THEN COMING TO A STOP. THE JERKING IS SURPRISING AND UNCOMFORTABLE, BUT HAS NOT YET CAUSED AN ACCIDENT. I HAD THE CAR INTO THE DEALER FOR 9 DAYS IN MARCH. THEY WERE ABLE TO REPRODUCE THE PROBLEM ,BUT HAD NO WAY TO FIX IT. I HAVE BEEN TOLD IT WAS A SOFTWARE PROBLEM AND THAT A FIX WOULD BE AVAILABLE: FIRST IN MAY, THEN IN JUNE, AND NOW STILL NO FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079971June 25, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE PULLING OUT OF A PARKING LOT VEHICLE SHOOK VIOLENTLY. ALSO, VEHICLE LOST POWER. SIMULTANEOUSLY, CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. A MECHANIC EXAMINED THE VEHICLE, AND DETERMINED THAT AN ELECTRICAL PROBLEM WAS APPARENT IN THE ENGINE COMPARTMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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