Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10091255September 19, 2004
STRUCTURE:BODY
LOWER RIGHT SIDE NEAR THE VENT CONTROL OF DASHBOARD RATTLES AND MAKES A CLICKING NOISE WHEN ON UNEVEN ROADS. HAS BEEN DOING THIS SINCE I BOUGHT IT, BUT IT HAS GOTTEN WORSE WITH TIME. VEHICLE HAS LESS THAN 15,000 MILES ON IT. TOOK IT TO THE VW SERVICE DEPARTMENT AND WAS TOLD THAT THE NOISE WAS JUST THE LEATHER RUBBING; HOWEVER, WHEN THEY APPLIED FELT TAPE TO THE AREA, THE NOISE WAS STILL PRESENT. ASKED IF IT WAS A PROBLEM WITH HOW THE DASHBOARD WAS MOUNTED, POSSIBLY A FAULTY CLIP, AND THE SERVICE ADVISOR WAS QUITE RUDE SAYING THERE WAS NO PROBLEM EVEN THOUGH HE HEARD THE NOISE DURING TEST DRIVE. I READ ON SOME VW MESSAGE BOARDS THAT THERE IS AN UPDATED CLIP KIT FOR THE PASSAT BECAUSE SO MANY VW/PASSAT DRIVERS HAVE HAD THE SAME TYPE OF PROBLEMS. IS THIS TRUE? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092242September 15, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL GAUGE INDICATED FUEL WAN THE VEHICLE, HOWEVER THERE WAS NO FUEL AND THE VEHICLE RAN OUT OF GAS. THE VEHICLE WAS NOT INCLUDED IN RECALL NUMBER. 01V157000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091058September 15, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHEN DRIVING WITH CRUISE CONTROL SET AT 55 MPH, UPON MOVING DOWN A SLOPE OF A HILL, THE ENGINE RACED OFF AND VEHICLE, A 2000 VW PASSAT ACCELERATED UNCONTROLLABLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090985September 14, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
80330 MILES ON CAR. ENGINE LIGHT STARTING FLASHING AND ENGINE WAS RUNNING ROUGH. CAUSE WAS FAILURE OF IGNITION MODULE P/N 4D0-905-351 WITHOUT WARNING. CAUSED REDUCED ENGINE SPEED AND DANGER DRIVING TO REPAIR SHOP APPROX. 10 MILES. PARTS WERE REPLACED.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090980September 14, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
50993 MILES ON CAR. ENGINE LIGHT STARTED FLALSHING AND ENGINE IS RUNNING ROUGH: CAUSE WAS FAILURE OF IGNITION MODULE P/N 4D0-905-351 WITHOUT WARNING, CAUSED REDUCED ENGINE SPEED AND DANGER DRIVING TO REPAIR SHOP APPROXIMATELY 8 MILES. PARTS REPLACED BY VW AFTER 2(TWO) WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090994September 14, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
HEATER CORE EXPLODING, NO EVENTS LEADING UP TO THIS I WAS SIMPLY GOING FROM A STOPLIGHT WHEN SMOKE STARTED POURING IN THROUGH THE VENTS AND ENGINE COOLANT GOING EVERYWHERE. I HAVE NOT REPLACED ANYTHING YET, BUT THE HEATER CORE IS DESTROYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090987September 14, 2004
ENGINE AND ENGINE COOLING:ENGINE
82290 MILES ON CAR. CAR ENGINE SUDDENLY LOST POWER AND WOULD NOT RUN. TURNING ON EMERGENCY FLASHERS, BLOWING MY HORNS AND THEN RAPIDLY EXITING THE ROAD I WAS ABLE TO AVOID GETTING REAR-ENDED. CAM BELT IS BROKEN AND THEN CAUSES ABOUT $3500 IN DAMAGE TO THE TOP-END (BEND VALVES,ETC.) OF THE CAR CAR IS CURRENT IN THE VW REPAIR SHOP AWAITING $4650 IN TOTAL TO REPLACE CAM BELT AND DAMAGED TOP END. NOTE: CAM BELT MAY HAVE BEEN STRESSED DUE TO IGNITION MODLULE FAILURE AT 80330 DOCUMENT ON 10090985.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083298September 14, 2004
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 40 MPH, THE VEHICLE VIBRATED UNCONTROLLABLY. WITHOUT WARNING THEN THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART THE VEHICLE BUT WAS UNABLE TO DO SO. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE ENGINE NEEDED TO BE REPLACED. *LA THE DEALER REPLACED THE MASS AIR FLOW SENSOR AND CLEANED THE FUEL PUMP RELAY TO RESOLVE THE STALLING PROBLEM. THE RADIO WAS INOPERATIVE DUE TO A SHORT IN THE WIRING. *NM*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073414September 14, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING AT ANY SPEED THE VEHICLE VIBRATED . THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE TIE RODS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB THE CONSUMER WANTS THE DEALER TO FIX THE PROBLEMS WITH THE VEHICLE *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092764September 13, 2004
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
PROBLEMS WITH ENGINE SHUT DOWN ON 2003 VOLKSWAGEN PASSAT. *MR THERE WAS A PROBLEM WITH THE ODOMETER READING. THE ECP LIGHT WOULD CONSTANTLY COME ON, THE ENGINE WOULD GO OUT INTERMITTENTLY, AND THERE WAS ROUGH IDLING. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090884September 13, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WIFE WAS DRIVING ALONG WHEN ALL OF A SUDDEN, HEATER CORE BURST, FILLING INTERIOR OF CAR WITH HOT COOLANT AND STEAM. HER VISION WAS OBSTRUCTED BY THE STEAM ON THE INSIDE OF THE WINDSHIELD AND HE HAD TO BRING THE CAR TO A COMPLETE STOP IN TRAFFIC. MY DAUGHTER, WHO WAS IN THE PASSENGER SEAT, HAD SOME COOLANT SPILL ONTO HER SHOE. VOA HAS ISSUED A RECALL ON THIS EXACT PART BEFORE ON OTHER SERIAL NUMBER RANGES AND OTHER MODELS, BUT FOR SOME REASON, THEY CLAIMED MY VIN WAS OUTSIDE OF RECALL CRITERIA, EVEN THOUGH THE SAME EXACT PART SUFFERED THE SAME EXACT FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090899September 13, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TURN ON AIR CONDITIONER, OR HEATER, AND A STEAM OF ANTIFREEZE COATS WINDSHIELD, AND IT GETS COMPLETELY FOGGED OVER TO THE POINT WHERE I CANNOT SEE. HAS OCCURRED NUMEROUS TIMES. 1993, PASSAT GLX. VR6. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091927September 13, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE STARTING THE VEHICLE IT CAUGHT ON FIRE UNDER THE HOOD. LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. DEALER WAS NOT NOTIFIED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10091943September 13, 2004
ENGINE AND ENGINE COOLING
OIL PUMP FAILED. WHILE DRIVING THE OIL LIGHT CAME ON. WHEN THIS OCCURRED CONSUMER IMMEDIATELY PULLED OFF THE ROAD AND TURNED THE VEHICLE OFF, PREVENTING ENGINE FAILURE. VEHICLE WAS TAKEN TO DEALERSHIP. A TSB WAS ISSUED FOR AN ENGINE PERFORMANCE. *AK DETERIORATE /SEIZE BECAUSE OF SLUG BUILT UP. THIS FAILURE CAUSE THE OIL PUMP TO FAIL WITHOUT SLUG BUILT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090874September 12, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
NO EVENT LEADING TO THE FAILURE... I WAS DRIVING DOWN THE FREEWAY AT 65 MPH WHEN MY HEATER CORE FAILED.. CAUSING SOLDING HOT COOLANT TO RUSH ONTO MY FEET WHILE DRIVING.. I HAD TO BRAKE WHILE COOLANT WAS ALL OVER MY FEET...BURNING THEM...NEARLY CAUSING AND ACCIDENT!*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10091577September 8, 2004
SUSPENSION
WHILE DRIVING AT ANY SPEED STEERING WHEEL VIBRATED AND SHOOK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090663September 8, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
POWER BRAKE BOOST FAILED; BRAKE APPLICATION REQUIRED INCREASED PEDAL FORCE AND DISTANCE TO STOP. PROBLEM ABATED AFTER 30 SECONDS, THEN RECURRED AT NEXT VEHICLE START- ALSO SUBSIDED AFTER A PERIOD OF TIME. *AK TOOK CAR TO DEALER WHO INDICATED THAT 2 SUPPLY LINES TO THE BRAKE BOOSTER HAD FAILED AND CRACKED. WAS TOLD THAT REPAIR WOULD COST $150, BUT COULD NOT BE FIXED THAT DAY. OLD PARTS AVAILABLE (INCLUDING IMAGES PRIOR TO REMOVAL).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091413September 7, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
THE VEHICLE MADE A LOUD NOISE. THE DEALER STATED IT WAS THE CONTROL ARM BUSHINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090537September 7, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
1.CAR WAS DUE FOR 30K MAINT. AND CHECK ENGINE LIGHT CAME ON, CALLED DEALER, WAS TOLD APPOINTMENT UNAVAILABLE FOR TWO WEEKS. WAS TOLD CAR WAS OK TO DRIVE. 2.DAY BEFORE APPOINTMENT ENGINE SEIZED WHILE DRIVING, CAR WAS TOWED IN, DETERMINED ENGINE SEIZED DUE TO SLIPPAGE OF INTERNAL TIMING CHAIN. THIS WAS CAUSED BY TENSIONER CAM LOOSENING BECAUSE OIL PRESSURE DROPPED FROM LACK OF OIL IN THE ENGINE. OIL WAS SLUDGY AND BURNED.*AK 3.VW SERVICE MANAGER AT DEALER WAS RUDE FROM THE GET GO, VW REFUSED TO HONOR RECIEPTS OF OIL CHANGE FROM A QUICK LUBE AND WARRANTY CLAIM WAS DENIED BY VWOA. THEY STATED THE AUTO HAD NOT BEEN MAINTAINED PROPERLY. THE CAR HAD 32000K MILES ON IT. I HAVE BEEN ATTEMPTING TO HAVE MY CAR FIXED SINCE 2001 AND MY CLAIM HAS BEEN CONTINUALLY DENIED BY VWOA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090556September 7, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT 105,000 MILES THE ABS AND BRAKE WARNING LIGHTS BEGAN TO COME ON INTERMITTENTLY ON MY 1998 VW PASSAT. I TOOK IT TO A VW MECHANIC WHO DIAGNOSED AS A FAILED INSTRUMENT CLUSTER. REPLACED CLUSTER FOR $600, DIDN'T RESOLVE BRAKE PROBLEM. RESEARCH INDICATES THE PROBLEM TO LIKELY BE ABS PUMP ELECTRONIC SYSTEM (INTEGRAL TO ABS PUMP). THE INSTALLED PART IS 8E0614111P, VW PRESCRIBES REPLACING WITH 8E0614111Q (UPGRADED PART). LIST PRICE FOR THE "Q" PART IS $2400. COMPLAINING BECAUSE: 1) PROBLEM IS LIKELY FAILED ELECTRONIC COMPONENTS WHICH ARE SOLD ONLY INTEGRAL TO MECHANICAL PUMP, THEREBY GOUGING PURCHASERS, 2) RESEARCH ON THE INTERNET AND DISCUSSIONS WITH PART DEALERS AND SERVICE SHOPS INDICATES THAT THIS PROBLEM IS COMMON AND BASIC TO PASSATS AND AUDIS; VW SHOULD EITHER PAY THE TOTAL COST OR MAKE IT CHEAPER TO REPAIR. SEE: HTTP://TECH.BENTLEYPUBLISHERS.COM/THREAD.JSPA?THREADID=2447&START=0&TSTART=0. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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