Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10114236March 17, 2005
AIR BAGS:FRONTAL
I WAS INVOLVED IN A COLLISION ON 3/11 WHERE A WOMAN CUT ME OFF BY MAKING A LEFT HAND TURN AS SHE WAS HEADED TOWARD ME. THE FRONT PASSENGER SIDE OF MY CAR STUCK THE SIDE OF HER CAR. THE FRONT RIGHT SIDE OF MY CAR WAS SMASHED IN BUT NO AIRBAG ON THE PASSENGER SIDE DEPLOYED. I WAS TRAVELING ABOUT 30 MPH AND HAVE NOT IDEA HOW FAST THE OTHER DRIVER WAS GOING. MY CAR HAS BEEN DECLARED TOTALED. MY PASSENGER SUFFERD A BRUISED CHEST FROM HER SEAT BELT. SHOULD EITHER OF THE AIRBAGS IN MY CAR HAVE DEPLOYED? THANKS FOR YOUR HELP.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10115352March 17, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
WHILE DRIVING 55 MPH THE BRAKE LIGHT AND ABS LIGHT FLASHED AND A STOP CAR MESSAGES APPEARED ON THE INSTRUMENT PANEL. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT THE ABS MODULE NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114241March 17, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER CORE FAILURE - HEATER CORE FAILED CATASTROPHICALLY, DUMPING HOT COOLANT IN THE DRIVERS SIDE FOOT WELL, AND OBSCURING VISIBILITY BY RAPIDLY STEAMING UP ALL WINDOWS.*AK UPON REQUEST, VWOA REPLACED THE HEATER CORE AND COVERED PARTS/LABOR 100% AS A GOOD WILL GESTURE. THIS SHOULD BE A FORMAL RECALL AS THE HEATER CORE IN THIS VEHICLE IS THE SAME PART (SAME PART NUMBER, MANUFACTURER, ETC...) THAT WAS THE SUBJECT OF FORMAL RECALLS IN THE LATE 1980'S AND EARLY 1990'S GOLF/JETTA/CORRADO/PASSAT CHASSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114256March 17, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER CORE ON THE VR6 POWERED VEHICLES IS THE VALEO BRAND, KNOWN TO FAIL. IT JUST BLEWS COOLANT THROUGH THE DASH VENTS ALL OVER THE COUPE INSIDE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10115249March 16, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE ENGINE CHECK LIGHT CAME ON, AND THEN SMOKE STARTED COMING OUT OF THE TAIL PIPE. CONSUMER LATER HAD THE VEHICLE TOWED TO THE DEALER, AND THEY FOUND OUT THAT THERE WAS OIL SLUDGE IN THE ENGINE. THE DEALER ASKED FOR MAINTENANCE RECORD. DEALER TOLD THE CONSUMER THEY WOULD NOT PROVIDE SERVICE UNTIL ALL RECEIPTS WERE PROVIDED, SHOWING OIL CHANGES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114178March 16, 2005
VISIBILITY:WINDSHIELD
WINDSHIELD CRAKED REPEATEDLY FOR NO APPARENT REASON. ORIGINAL WINDSHIELD CRACKED ON THE LOWER LEFT NEXT TO PASSENGER SIDE PILLAR, NEXT WINDSHIELD CRACKED ALMOST IDENTICALLY ON THE DRIVER'S SIDE. NO EVIDENCE OF DAMAGE CAUSED BY STONE, ETC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115265March 16, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN ACCERATING FROM A DEAD STOP THE VEHICLE HAS A DELAY BEFORE TAKING OFF. CONSUMER WAS CONCERNED THAT HE WILL BE REAR ENDED BECAUSE OF THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114116March 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1. ABS & BRAKE WARNING LIGHTS APPEAR - NO OBVIOUS EVENTS LEADING UP TO FAILURE. 2. I DRIVE CAREFULLY TO THE DEALER SHOP DURING A SNOW STORM - CAREFUL NOT TO APPLY THE BRAKES TOO STRONGLY. NO ACCIDENT OCCURED - BUT DANGER OF ACCIDENT DEFINITELY INCREASED. 3. DEALER DETERMINES THE PROBLEM IS THE ABS PUMP. DUE TO SAFETY ISSUE, I HAVE AN APPOINTMENT TO HAVE ABS REPLACED AT MY COST OF AT LEAST $1200 . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109050March 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
BRAKE WARNING BELLS SOUNDED FOLLOWED BY BLINKING RED BRAKE, AND SOLID AMBER ABS LIGHT IN DASHBOARD INSTRUMENT CLUSTER. TOOK AUTOMOBILE TO DEALER FOR DIAGNOSIS. ABS MODULE WAS DETERMINED TO BE DEFECTIVE, AND REQUIRED REPLACEMENT FOR ANTI-LOCK BRAKE SYSTEM TO WORK AGAIN.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115229March 14, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
'RECALL CAMPAIGN' ISSUED FOR VOLKSWAGEN PASSAT 2001, OIL SLUDGE WARRANTY EXTENSION. *BF THE VEHICLE BROKE DOWN ON THE HIGHWAY WITHOUT ANY PRIOR INDICATIONS OF PROBLEMS, THE OIL AND ENGINE LIGHTS ILLUMINATED AND THE ENGINE BEGAN MAKING A SCREECHING SOUND. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY DETERMINED THE ENGINE HAD LOCKED UP FROM LACK OF OIL. THE WARRANTY DEPARTMENT REFUSED TO AUTHORIZE THE WARRANTY COVERAGE FOR THE REPAIR, BECAUSE THE CONSUMER COULD NOT PROVIDED RECEIPTS FROM AN AUTOMOBILE SERVICE COMPANY DOCUMENTING THAT HE HAD THE OIL CHANGED REGULARLY. THE WARRANTY DEPT. STATED THE CONSUMER WAS NOT ENTITLED TO WARRANTY COVERAGE FOR THE ENGINE AND THE TURBO CHARGER REPAIRS. (LAWYER ON BEHALF OF CONSUMER) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114042March 14, 2005
AIR BAGS
2004 VOLKSWAGEN PASSAT REAR-ENDED A VEHICLE @ 40 MPH AND DRIVERS AIR BAG DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10114074March 14, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
ABS AND BRAKE LIGHT WARNING MESSAGE ON DASHBOARD READSSTOP SERVICE MANUAL BRAKE FAULT. CAR TAKEN TO MECHANIC, COMPUTER CHECK REVEALED CODE 18057 DATABUS MISSING MESSAGE FROM ABS CONTROL MODULE. EXPENSE TO REPLACE ESTIMATED AT OVER 1500DOLLARS. CAR HAS 62000 MILES, NOT COVERED UNDER WARRANTY. DURING THIS FAILURE TRACTION CONTROL IS DISENGAGED ALONG WITH ABS SYSTEM, COULD POSSIBLY RESULT IN AN ACCIDENT. AUTO MECHANIC EXPLAINED THAT THERE ARE 13 MODULES IN THE VEHICLE AND HE CANNOT REPLACE, VEHICLE MUST BE TAKEN TO A DEALER FOR REPAIR. THIS OCCURRED WITHIN ONE MONTH AFTER CAR WAS AT DEALER FOR 60000 MILE SERVICE BEFORE WARRANTY EXPIRATION AND FOR A FRONT STEERING LINKAGE RECALL. DEALER STATED AT THAT VISIT THAT PASSAT NEEDED NEW BRAKES AND ROTORS, THE "SECOND OPINION" MECHANIC STATED THAT THERE IS ZERO WEAR ON FRONT BRAKES AND ROTORS. MECHANIC SUGGESTED I CHECK RECALLS BECAUSE THIS IS THE 4TH VEHICLE HAS HAS HAD WITH THIS PROBLEM WITH SIMILAR MILEAGE. MECHANIC STATES THAT THIS BRAKE MODULE FAILURE IS COMMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114019March 13, 2005
VISIBILITY:GLASS, SIDE/REAR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S POWER WINDOW REGULATOR MECHANISM HAS REPEATED FAILURES DESPITE REPLACEMENT/REPAIR ON SIX OCCASIONS. THIS IS A SERIOUS SAFETY HAZARD, SINCE THE WINDOW MUST BE CLOSED BY GRASPING THE GLASS AND MANIPULATING IT WHICH CAN RESULT IN FINGERS BEING TRAPPED AND BROKEN. ALSO, ONCE THIS FAILURE HAS HAPPENED, THE WINDOW MAY DROP DOWN INTO THE DOOR UNEXPECTEDLY AT HIGH SPEED CAUSING DRIVER DISTRACTION, OR FAIL TO OPEN IN AN EMERGENCY PRECLUDING AN ESCAPE PATH. THIS IS COMPOUNDED BY FAULTY DOOR LATCH MECHANISM ACTUATORS WHICH PRECLUDE DOOR OPENING FROM OUTSIDE BY RESCUE PERSONNEL. THE FAILURE IS CAUSED BY A FAULTY ROLL PIN SLIPPING OUT OF THE DOOR LATCH TRIGGER MECHANISM CAUSING FAILURE OF AND BINDING OF THE LINKAGE WHICH CAUSES THE DOOR LOCK ACTUATING MECHANISM TO FAIL, TRAPPING PASSENGERS INSIDE THE VEHICLE. PLEASE NOTE THAT PER THE GE INFORMATION SERVICES, JAPAN ISSUED A RECALL FOR THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114031March 13, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
EMISSIONS WORKSHOP LIGHT IS ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113936March 11, 2005
ENGINE AND ENGINE COOLING:ENGINE
2003 VW PASSAT 1.8T WAGON HAS FAILED DUE TO SLUDGE. I DO NOT HAVE ALL OF THE SERVICE RECORDS FOR THE CAR AND WARRANTY COVERAGE IS DENIED TO THE TUNE OF $10,217.00. I'VE DONE SOME RESEARCH ON THIS PROBLEM, AND FEEL THAT THE DEFECT IS WITH THE ENGINE, NOT WITH MY TREATMENT OF THE VEHICLE. THE CAR WAS RUNNING FINE WITH NO NOISE WHEN THE "OIL PRESSURE! STOP!" LIGHT CAME ON, AND RAN FINE WHEN I DROVE IT TO THE DEALERSHIP, ONLY NOW THEY TELL ME THE ENGINE IS 'LOCKED UP' AND WIL HAVE TO BE REPLACED ALONG WITH THE OIL PUMP, THE TURBO UNIT, ETC ETC. SINCE THE CAR WAS ON THE INTERSTATE WHEN THE LIGHT POPPED ON, AND PRESUMABLY COULD HAVE 'LOCKED UP' AT 70 MPH, THIS IS, INDEED, A SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115012March 11, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
A HOLE WAS BURT INTO THE DRIVER'S SEAT WHEN THE SEAT HEATER WAS LEFT ON. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10113897March 10, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OIL PUMP FAILURE DUE TO SLUDGE. MANUFACTURER'S FAILURE TO HONOR WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113899March 10, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 1999 VW PASSAT, HAS A ABS CONTROL UNIT FAILURE. THE PART # IS 8E0 614 111B. AFTER DOING SOME RESEARCH I NOTICE THAT THIS IS A BIG PROBLEM WITH VW. IF THIS IS SUCH A COMMON PROBLEM WHY HAVE THEY NOT BEEN RECALLED. I ALSO NOTICE THAT THE NEWER MODELS ARE NOW INSTALLED WITH A NEWER PART, IS THIS BECAUSE VW WAS AWARE OF THE PROBLEM? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113821March 8, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
'RECALL CAMPAIGN' FOR VOLKSWAGEN PASSATS FRONT SUSPENSION LOWER CONTROL ARMS. *BF THIS PROBLEM HAD CAUSED EXTENSIVE DAMAGE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112712March 8, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE ENGINE CHECK-EMISSION LIGHT HAS COME ON FIVE TIMES. EACH TIME THE DEALER MADE A DIFFERENT REPAIR. 1) SECONDARY AIR PUMP 2) CHECK VALVE 3) MASS AIR FLOW SENSOR 4) INLET HOSE FOR BOOSTER VALVE 5)COMBI VALVE AND SECONDARY AIR PUMP. THE FIRST TIME THE SECONDARY AIR PUMP WAS REPLACED WAS AT 58000 MILES. THE SECOND TIME AT 72000 MILES, ONLY 14000 MILES LATER. THE DEALER SAID THE EMISSION SYSTEM IS POORLY DESIGNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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