Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10124910June 10, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
DT: WHILE DRIVING ON FREEWAY THE ANTI LOCK BRAKE WARNING LIGHT FLASHED AND THEN DISAPPEARED. CONSUMER TOOK VEHICLE TO THE DEALERSHIP, AND WAS TOLD THE ABS CONTROL MODULE CHIP FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124917June 10, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DURING THE LAST TWO YEARS THE DOOR LOCKS ON MY 1998 VW PASSAT FAILED SEVEN TIMES SO FAR. IN MOST OF THE CASES, THEY JUST COULD NOT BE OPENED FROM THE OUTSIDE WHILE THE INSIDE DOOR HANDLE WORKED. IN ALL CASES, THE VW SERVICE PEOPLE KNEW ABOUT THE PROBLEM (A CABLE HAD SLIPPED OFF THE TRACK) AND WERE EITHER ABLE TO REPAIR IT WITHIN A FEW MINUTES BY USE OF A LONG SCREW DRIVER GOING THROUGH A HOLE IN THE FRONT DOORS. IN CASE OF THE REAR DOORS, THE DOOR PANELS HAD TO BE REMOVED FOR THE REPAIR. THE LAST REPAIR WAS NECESSARY WITHIN THREE MONTHS OF THE PREVIOUS REPAIR AND IT SET ME BACK $100.00. WHEN COMPLAININT TO VW THEY TOLD ME THAT THEY HAD NEVER HEARD ABOUT THIS PROBLEM. I HAD TO LAUGH ABOUT IT SINCE EVERY TIME I HAVE BEEN AT THE SERVICE THERE WERE FELLOW CUSTOMERS WITH EXACTLY THE SAME PROBLEMS. VW DID NOT OFFER ME ANY HELP FOR THIS PROBLEM, JUST STATED THAT MY CAR IS AN "OLD" CAR BY NOW AND REPAIRS SEEM TO BE HAPPENING MORE OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124931June 10, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
BOTH ABS AND BRAKE LIGHTS CAME ON WITH A CYCLING MESSAGE IN THE CENTER OF THE DASHBOARD (STOP, BRAKE FAULT, CONSULT MANUAL). AFTER STOPPING CAR AND RESTARTING IT, THE LIGHTS WERE OFF. AFTER ANOTHER FEW MILES, THEY CAME BACK ON... IN ONE OCCASION, THE ANTISLIPREGULATION LIGHT WAS ON. IN ANOTHER OCCASION, UPON STOPPING THE VEHICLE, A SUDDEN ACCELERATION OCCURED AS I PUSHED ON THE BRAKE PEDAL, PROMPTING ME TO USE THE EMERGENCY MANUAL BRAKE. AFTER DIAGNOSTIC OF THE FAILURE AT THE VW DEALERSHIP, IT WAS FOUND THAT THE ABS CONTROL MODULE (ELECTRONIC PART) WAS FAULTY. IT HAS NOW BEEN REPAIRED. THE TECHNICIAN AT THE DEALERSHIP MENTIONED THIS WAS THEIR 3RD SIMILAR REPAIR IN 3 DAYS AND AS A RESULT OF BEING A FREQUENT FAILURE, VW HAD MADE A KIT TO REPLACE ONLY THE ELECTRONIC PART OF THE MODULE INSTEAD OF THE WHOLE MODULE. I HAVE KEPT THE OLD PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124573June 8, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
ABS CONTROL MODULE FAILURE - MODULE FAILED AT ROUGHLY 80,000 MILES. MANNY, MANY, MANY SILIMAR COMPLAINTS REGARDING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124486June 7, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
WHILE DRIVING MY 2000 PASSAT WAGON THE ABS WARNING LIGHT CAME ON AND THE BRAKE WARNING LIGHT BEGAN TO BLINK. THE ALPHANUMERIC DISPLAY BEGAN CYCLING THROUGH THREE MESSAGES, "STOP", "BRAKE FAULT", "SERVICE MANUAL". THE DEALER FIRST SAID I NEEDED NEW FRONT BRAKE PADS. I HAD IT DONE, AND OF COURSE IT DIDN'T ADDRESS THE PROBLEM. NOW THE DEALER SAYS THAT I NEED A NEW ABS CONTROL UNIT AND INSTRUMENT CLUSTER FOR $2200 + TAX. GIVEN THE NUMBER OF FAILURES REPORTED ON THIS PART, AND GIVEN THAT AUDI HAS RECALLED A VERY SIMILAR PART FOR THIS PROBLEM, I WAS NOT SATISFIED WITH THE VW "CUSTOMER ADVOCATE'S" POLITE RESPONSE THAT THEY CAN'T DO ANYTHING TO HELP. ALTHOUGH I CAN LIVE W/O ANTI-LOCK BRAKES, I CAN'T LIVE WITH INTERMITTENT ANTI-LOCK BRAKES. ONE SHOULDN'T BE CHECKNG THE DASH IN AN EMERGENCY TO SEE WHETHER TO STOMP HARD, OR TO PUMP THE BRAKES. THIS IS A SAFETY ISSUE AND A COMMON ONE. MY CAR EHIBITED THIS PROBLEM AT 46004 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124527June 7, 2005
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
98 VW PASSAT HAVE HAD NOTHING BUT ONE PROBLEM AFTER THE OTHER WITH THIS VEHICLE. JUST HAD TO REPLACE MY OIL PUMP NOW MY TIMING BELT WENT AND DESTROYED MY ENGINE. AFTER I SEE THAT THIS HAS HAPPENED TO SEVERAL OTHERS I BELIEVE VW SHOULD TAKE CARE OF THIS EXPENSE. I HAVE HAD TO GO THROUGH THE EXPENSE OF THE FRONT CONTROL ARMS, SPEED SENSOR ETC. MY CAR HAS BEEN IN THE GARAGE MORE THAN I HAVE DROVE IT. PROBLEMS WITH TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124377June 6, 2005
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
1998 PASSAT 1.8T B5 BODYSTYLE. BOUGH CAR AT 88,000 MILES USED FROM A DEALERSHIP WHO INSPECTED IT. ABS ABD BRAKE LIGHT GO ON AND STAY ON FOR AN EXTENDED TIME. PASSATWORLD WEBSITE SHOWS HUNDREDS OF PEOPLE WIHT THIS SAME PROBLEM VW NEEDS TO DO A RECALL. PART ARE TOO EXPENSIVE FOR ME TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124402June 6, 2005
SUSPENSION:FRONT
I OWN A 1999 VW PASSAT WAGON. THERE HAVE BEEN SOME RECALLS ABOUT THE FRONT END. I DID HAVE IT CHECKED AT LEAST TWICE BY MY DEALER WHO SAID EVERYTHING WAS OK. AS I WAS NEARING MY HOME TODAY AT ABOUT 25 MPH THE RIGHT FRONT WHEEL SUDDENLY COLLAPSED UPWARD INTO THE WHEEL WELL AND THE CAR STARTED SKIDDING ON THE RIGHT SIDE OF THE FRAME OFF TO THE RIGHT SIDE OF THE ROAD. BECAUSE I WAS GOING RATHER SLOW I WAS ABLE TO CORRECT IT AND STOP IT BEFORE IT WENT OFF THE ROAD. IF I HAD BEEN GOING 65-70 NEXT TO OTHER CARS ON THE INTERSTATE OR EVEN 40 ON A TWO LANE AROUND TOWN I'M SURE THINGS WOULD NOT HAVE BEEN QUITE SO BENIGN AND WE (MY FAMILY AND I) MAY ALL HAVE BEEN INJURED OR WORSE! WHEN THE WRECKER LIFTED IT THE DRIVER AND I BOTH LOOKED AT THE A ARM AND THE ENDS WERE CRACKED OR SHEARED OFF. I DID NOT HIT ANYTHING BEFORE IT HAPPENED, AND DID NOT HIT ANYTHING WHILE I HAVE HAD THE CAR. EVEN IF I HAD IT WOULD SEEM THAT THE INSPECTION BY THE DEALER SHOULD HAVE FOUND IT. THIS SEEMS LIKE A MANUFACTURERER PROBLEM AND IT IS WAY TOO SERIOUS TO SAY THEY WEREN'T RESPONSIBLE. THERE COULD EASILY HAVE BEEN A DEATH CONNECTED WITH THE FRONT WHEEL COLLAPSING WHEN YOU CONSIDER LOST OF CONTROL AT HIGHWAY SPEEDS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124157June 3, 2005
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
ENGINE MALFUNCTION INDICATOR LIGHT STAYS ON, MUSFIRE IN CYLINDER # 3 SINCE JANUARY OF 2005, CAR AT DEALER FOR SERVICE REPEATEDLY FOR SAME PROBLEM. SO FAR NO RESOLUTION. CAR WILL NOT PASS INSPECTIOND DUE TO PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123799June 1, 2005
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
THERE WAS NOTHING WRONG WITH MY '99 PASSAT BUT SUDDENLY THE ABS AND BRAKE LIGHTS STARTED TO COME ON. THE DEALER TELLS ME THAT THEY NEED TO CHANGE THE ABS CONTROL MODULE WHICH WILL COST $3500. I SEARCHED THE INTERNET AND FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH THESE PASSAT MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123792June 1, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
FAILIURE OF ABS BRAKE MODULE ON A 2000 VW PASSAT (PN 8E0614111AH). MODULE FAILURE CAUSES REAR WHEELS TO LOCK DURING EMERGENCY BRAKING SITUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123858June 1, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
ABS LIGHT CAME ON, I TOOK IT TO AN INDEPENDENT VW MECHANIC AND WAS TOLD THE ABS CONTOL UNIT HAD FAILED AND THEREFORE THE ABS WOULD NOT FUNCTION. COST OF REPAIR $1500-$2000. AFTER RESEARCHING ON VW FORUMS I HAVE LEARNED THAT MANY PASSAT OWNERS HAVE THIS SAME PROBLEM. VW CUSTOMER CARE THANKED ME FOR CALLING AND THEY WOULD NOTE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122548May 31, 2005
ENGINE AND ENGINE COOLING
I HAVE A 2003 VOLKSWAGON PASSOT 1.8 TURBO AND I HAVE HAD IT AT THE VOLKSWAGON DEALERSHIP 3 TIMES IN THE PAST 6 MONTHS AND IT IS STILL THERE.THE LIGHT IN THE CAR SAYING STOP OIL PRESSURE LOW KEPT COMING ON SO WE HAD IT TOWED TO THE DEALERSHIP NOW FOR THE SECOND TIME.AND THEY WERE THE LAST ONES TO CHANGE THE OIL. THEY ARE REFUSING TO FIX THE CAR UNDER WARRANTY. THEY SAY I NEED A NEW ENGINE BECAUSE OF OIL SLUDGE ON THE ENGINE.I HAVE PROVIDED THEM WITH ALL THE RECIEPTS STATING THE CAR WAS PROPERLY MAINTAINED. AND THEY ARE STILL REFUSING TO COVER IT UNDER WARRANTY. THEY TOLD ME THERE IS NO OTHER RECOURSE. I DON'T FEEL I SHOULD HAVE TO PUT OUT THE EXPENSE FOR SOMETHING THAT SEEMS TO BE A PROBLEM WITH THIS MAKE AND MODEL. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123676May 31, 2005
SEATS
THE DRIVER'S SEAT CAME LOOSE WHILE DRIVING AND THE SEAT FLIPPED BACKWARDS CAUSING ME TO LOSE CONTROL OF THE CAR.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10122444May 30, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
1.NORMAL DRIVING 2.REAR BRAKE ROTOR WARP AND EXCESSIVE PAD WEAR 3. 3 SEPERATE INCEDENSES OF REAR BRAKE REPAIRS. (THERE HAVE NOT BEEN ANY ON THE FRONT BRAKES TO DATE) 4 REAR ROTORS AND 3 SETS OF PADS IN 52,000 MILES. THE SERVICE MANAGER AT THE DEALER INSISTS THIS IS THE NORMAL WEAR PATTERN FOR THE VEHICLE, ESPECIALLY THE INNER PAD ON THE DRIVERS SIDE REAR..VW OF AMERICA IS BACKING THE STANCE THAT THE DEALER IS CORRECT. THIS HAS CREATED AN UNSAFE BRAKING CONDITION BECAUSE TH THE BRAKE PEDAL OSCILLATES DURING ALL BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122446May 30, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
FAILURE OF ABS BRAKE MODULE. I PAID NAPLES FL VW DEALER $100 FOR DIAGNOSTIC TEST FOR BLINKING ABS LIGHT, BRAKE WARNING, STOP, ETC. THEY SAID I NEEDED A NEW MODULE FOR $1400+ ... I'M STILL DRIVING WITH BLINKING WARNING LIGHTS AND BUZZERS BEEPING...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122406May 29, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
(1) MY CAR IS A DAILY DRIVER. 2000 VW PASSAT GLS, 1.8T AUTO. (2) ABS MODULE DIED AT AROUND 85K, ABS NO LONGER WORKS AS A RESULT. APPARENTLY THIS HAS HAPPENED TO A LOT OF OTHER PASSAT OWNERS AS WELL. (3) I HAVE NOT CORRECTED THE FAILURE AS OF YET AS IT IS A VERY COSTLY REPAIR FROM THE VW DEALER. AROUND $1,500.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122393May 28, 2005
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
AS I WAS DRIVING ALONG I NOTICED MY BRAKES WHERE GETTING SPONGY. DROVE IT A LITTLE MORE, AND THE BRAKE LIGHT CAME ON AND WAS FLASHING . PULLED INTO THE CLOSEST PARKING LOT, CHECKED UNDER THE HOOD AND NOTICED BRAKE FLUID DRIPPING FROM THE ABS UNIT, AND THAT THE BRAKE RESERVOIR WAS BELOW THE MINIMUM LINE. HAD IT TOWED TO THE DEALER AND THEY HAD TO REPLACE THE ABS MODULE. MY CAR IS A 2000 VW PASSAT WITH 52,600 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122335May 27, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I OWN A 1998 VOLKSWAGEN PASSAT GLS 1.8T, AND I HAVE HAD THE ABS CONTROL MODULE FAIL. I WAS DRIVING THE CAR AND MY ABS AND BRAKE LIGHTS TURNED ON AND STARTED TO BLINK. THIS WOULD HAPPEN EVERYTIME I WOULD START MY CAR. I HAD DIAGNOSTICS RUN ON THE CAR, AND FOUND THAT THE CONTROL MODULE COULD NOT COMMUNICATE WITH THE CARS ECU. I HAD MY LOCAL VOLKSWAGEN DEALER REPLACE THE ABS MODULE. THIS COST ME $850 FOR THE CONTROL MODULE, $360 FOR LABOR, THEN TAX. I HAD TO PAY $1270 FOR EVERYTHING TO BE FIXED. I FIND THAT THIS IS A COMMON PROBLEM WITH VOLKSWAGEN PASSATS, AND I DO NOT THINK THAT THE OWNERS SHOULD PAY FOR SOMETHING LIKE THIS IF IT IS A RECURRING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124769May 26, 2005
UNKNOWN OR OTHER
TEXAS DECEPTIVE TRADE PRACTICES ACT BREACH OF WARRANTY REGARDING THE 2001 VOLKSWAGEN PASSAT.***NO ANSWER REQUIRED***.*MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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