Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10132336August 3, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
PETITION (2CYS) FOR EXTENSION OF THE VOLKSWAGEN (VW) RECALL ON PASSAT VEHICLES FOR THE REPLACEMENT OF LEFT AND RIGHT SIDE TIE RODS TO COVER HER VEHICLE A 1999 VOLKSWAGEN PASSAT WAGON.*MR (99V248000) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132337August 3, 2005
EXTERIOR LIGHTING
THE CONSUMER COMPLAINED THAT THE FRONT RIGHT DAYTIME RUNNING LAMP WAS CONSTANTLY FAILING ON HIS 2002 VW PASSAT.*MR THE DEALER EXPLAINED THAT THE LIGHTS A PRONE TO BURN OUT BECAUSE THE ARE ON WHENEVER THE VEHICLE IS ON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131120August 2, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I WAS DRIVING DOWN THE HIGHWAY WHEN ALL OF A SUDDEN MY 2003 VOLKSWAGEN PASSAT ENGINE TURNED OFF. THE FUEL PUMP HAD STOPPED FUNCTIONING, SO THE ENGINE WAS NO LONGER RECEIVING FUEL. MY CAR IS ONLY 2 YEARS AND 3 MONTHS OLD WITH 60,000 MILES. I HAVE TALKED TO NUMEROUS OTHER 2003 PASSAT OWNERS WHO HAVE EXPERIENCED A SIMILAR FUEL PUMP FAILURE. THIS IS A $700 SERVICE JOB. FROM TALKING TO OTHER 2003 PASSAT OWNERS, THIS SEEMS LIKE IT IS A FREQUENT PROBLEM THAT VW SHOULD OFFER TO FIX. THIS PROBLEM IS VERY DANGEROUS SINCE THE CAR JUST STOPS WORKING WHILE YOU ARE DRIVING, THERE IS NO WARNING IT IS GOING TO HAPPEN OR NOTHING YOU CAN DO TO PREVENT IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131122August 2, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NO WARNING BEFORE FUEL PUMP FAILURE AT 37,000 MILES. MY WIFE WAS STRANDED AND HAD TO GET A TOW. THE PART WAS REPLACED UNDER WARRANTY AND THE TOWING COST IS SUPPOSED TO BE REIMBURSED BY VW. I HAVE NO COMPLAINT AGAINST THE DEALER BUT A FUEL PUMP FAILURE AT 37,000 MILES IS UNACCEPTABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131132August 2, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST
DT: CONSUMER OWNED VOLKSWAGEN PASSAT 2003. THE DRIVER'S SEAT WOULD AUTOMATICALLY GO FORWARD WHILE CONSUMER WAS DRIVING. CONSUMER WAS UNABLE TO REACH SEAT CONTROLS, BUT LATER SHE FOUND THAT THEY WOULD NOT WORK ANYWAY. THE SEAT MOTORS WERE REPLACED TWICE. THE LAST TIME WAS LESS THAN SIX MONTHS AGO. ON JULY 29, 2005 CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT. THE SEAT PUSHED CONSUMER INTO THE STEERING WHEEL AND SHE WAS NOT ABLE TO MOVE. THEN VEHICLE STRUCK SOMETHING ON THE SIDE OF VEHICLE AND CAME TO A STOP. CONSUMER WAS ABLE TO MANUALLY MOVE SEAT BACKWARDS. CONSUMER STATED THAT MANUFACTURER KNEW ABOUT PROBLEM. CONSUMER SUSTAINED NECK INJURIES, AND SHE WAS UNABLE TO WALK WITH CANE BECAUSE OF NECK INJURY. SUFFERED PAIN IN HEAD AND SHOULDERS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10131188August 2, 2005
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE MOTORIZED SUNROOF ON MY 2005 VW PASSAT PULLS THE INTERIOR SUNSHADE OPEN WITH IT WHEN IT IS OPENED ELECTRICALLY. WHILE THE SUNROOF ITSELF HAS AN ANTI PINCH FEATURE, THE SUNSHADE HANDLES/VENTS REPRESENT A PINCH POINT AS THE SUNROOF OPENS. THE HANDLES/VENTS ARE HARD EDGED PLASTIC THAT HAVE THE POTENTIAL TO MANGLE A FINGERTIP. I DO NOT KNOW WHETHER THE ANTI PINCH SYSTEM OPERATES IN THE "OPEN" DIRECTION OF MOTION, BUT SEEMS NOT TO BE ACTIVE (BASED ON MY BRUISED FINGER) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130813August 1, 2005
SUSPENSION:FRONT:CONTROL ARM
CAR WAS MAKING NOISE AT SLOW SPEED AND WOULD SHAKE AT FASTER SPEEDS. I WAS TOLD I NEEDED 2 TIE RODS WHICH WERE REPLACED. THE PROBLEM CONTINUED AND I WAS THEN TOLD IT WAS THE CONTROL ARMS AND I NEEDED ALL 4 REPLACED. MY CAR IS NOT EVEN 4 YEARS OLD AND HAS ONLY 45,000. I UNDERSTAND FROM OTHER SITES THAT THIS IS A PROBLEM ON VW'S AND AUDI'S. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130607July 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ENGINE AND ENGINE COOLING:ENGINE
THE ABS, BRAKE AND OIL LIGHT ALL COME ON (OIL WILL FLASH) WITH SPORADIC IRREGULARITIES IN THE TACHOMETER. THE TACHOMETER WILL SOMETIMES DROP TO ZERO. ALL THIS HAPPENS WITH 3 DISTINCT BEEPS WHENEVER I USE THE BRAKES. COLDER TEMPERATURES CAN LESSEN THE OCCURRENCE OF THE PROBLEMS. DEALERSHIP SERVICE SAYS THAT THE ABS MODULE NEEDS TO BE REPLACED AT A COST OF $3600. I HAVE NOT YET APPROVED THE REPAIR ON THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130601July 29, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHTS HAVE FAILED TWICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130624July 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
COMPLETE FAILURE OF ABS CONTROL MODULE ON A 99 VW PASSAT WAGON WITH 99,000 MILES. CAR REVERTED BACK TO REGULAR BRAKING SYSTEM...NO ABS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130630July 29, 2005
SERVICE BRAKES, HYDRAULIC, SEAT BELTS:FRONT:RETRACTOR
BRAKES PROBLEMS - LESS THAN A YEAR OLD, IF DRIVE 40 MPH AND UP, AND IF THE BRAKE PEDAL IS APPLIED, THE VEHICLE WOULD ACCELERATE FOR A BRIEF SECOND BEFORE IT DECELERATES (VERY SCARY AND DANGEROUS). FOUR YEARS OLD: ABS LIGHTS ON AND IF THE BRAKE PEDAL IS APPLIED, THE VEHICLE WOULD SHAKING. REPORTED TO VOLKSWAGEN, BUT NO CARES HAS TAKEN. SEAT BELTS PROBLEMS: TWO AND HALF YEARS OLD: FRONT PASSENGER SEAT BELT DOESN'T RECOIL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130168July 27, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON I95 (MD) SOUTHBOUND FROM ELKTON, MD TO ABERDEEN PROVING GROUNDS, MD, THE CAR SUDDENLY STALLED. OBVIOUSLY, WITHOUT ENGINE POWER, THE STEERING AND BRAKES WERE DIFFICULT TO OPERATE. TRAFFIC WAS HOWEVER AVOIDED DUE TO AID OF A HIGHWAY PATROL RIGHT BEHIND ME. THE VEHICLE WAS PICKED UP AND TOWED WITHIN A COUPLE OF HOURS AND TAKEN TO A LOCAL GARAGE. CAUSE OF THE PROBLEM WAS FAILED TIMING BELT. CAR HAS LESS THAN 100,000 MILES AND IT'S ONNLY 7 YEARS OLD. HOWEVER, VW REFUSE TO HONOR THE 100,000 MILES/10YEAR POWER TRAIN WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130299July 27, 2005
ENGINE AND ENGINE COOLING:ENGINE
AT 58,000 MILES MY OIL PRESSURE LIGHT CAME ON AND THE STOP DEMAND LIGHT CAME ON. I CONTACTED THE DEALER AND THE SERVICE MAN INDICATED TO ME THAT THE 2000 PASSATS' WHERE HAVING PROBLEMS WITH THE OIL PUMPS. HE FURTHER EXPLAINED TO ME THAT WHAT WAS HAPPENING WAS THAT THE PUMPS THAT WERE MANUFRACTURED WERE NOT BUILT STRONG ENOUGH TO UP HOLD CERTAIN SYTHETIC OILS. HE FURTHER STATED THAT WHEN THE OIL GETS TO HOT THE OIL CYRSTALIZES AND THEN TURNSS TO SLUDGE. GIVEN THAT INFORMATION I THEN PROCEEDED TO GET MY CAR SERVICED. HOWEVER UPON THE DATE OF SERVICE ( EVEN KNOWING THE PROBLEM) MY CAR WAS DIAGNOSED AT A COST TO ME FOR $75.00. AT THE TIME OF SERVICE I LEARNED THAT THE PUMP WAS ONLY COVERED UNDER THE WARRENTY IF I COULD PRODUCE 5 YEARS OF OIL SLIPS. I HAVE SEVERAL CONCERNS REGARDING THIS MATTER. THE FIRST, THE OWNERS MANNUAL DOES NOT INDICATE THAT THE PUMPS ARE SENSATIVE TO CERTAIN TYPES OF OILS (SYNTHETIC). SECONDLY, THE MANNUAL DOES NOT STATE THAT THE WARRENTY REPAIRS WILL ONLY BE COVERDED IF ALL RECEIPTS FOR SERVICES PERFORMED ON THE VEHICLE ARE PROVIDED. THRIDLY, IT IS CLEAR IN MY MIND THAT IF A MANUFRACTURER PLACES A DEFAULT OR DEFECTIVE OIL PUMP IN A CAR THAT IT SHOULD BE A RECALL? I HAVE READ IN THE MOST RECENT COMSUMER REPORT MAGAZINE AND IT SEEMS TO BE A REOCCURING PROBLEM WITH VW PASSATS. FOURTHLY, WHEN CONTACTING VOLKESWAGON DIRECTLY I SPOKE TO CUSTOMER "CARE" THE ATTIDUDE WAS APPAULING. THE RESPONSE I RECEIVED WAS "OH WELL" " THAT IS OUR POLICY" DID NOT GET THAT RECEPTION WHEN BUYING THE CAR! I BOUGHT MY PASSAT JULY 13, 2000 AND BY JULY 13, 2005 I HAVE A SERIOUS ENGINE PROBLEM. FINALLY, THE DEALER STATED THAT THE COST TO ME WOULD START ANYWERE AT 1,000. CAN ANYONE TELL ME WHY THIS IS MY PROBLEM? I AM A THERAPIST AND I COME ACROSS MANY PATHS IN MY TRAVEL. MY PATHS INCLUDE PHYSIATRIST, TEACHERS,DOCTORS, CLIENTS ETC I WILL BE SURE TO SHARE WITH THEM MY DISSATIFICATION WITH VOLKESWAGON. THIS SHOULD BE A RECALL ISSUE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130067July 26, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER CONTROL ARMS RECALL VM. WANTED TO CHARGE ME 325.00 FOR THE RECALL. VW DEALERHIP SAID THE RECALL WAS NOT VALID UNLESS 40K SERVICE WAS PERFORMED. DO NOT SEE THE CORRELATION WITH HAVING SOME FILTERS AND FLUIDS CHANGED (40K SERVICE) WITH A SUSPENSION RECALL. PRIOR TO 40K I HAD CVS CHANGED AND HAD FILTERS AND FLUIDS CHANGED. MY CAR HAD A LOT OF PROBLEMS WITH IT AND WAS WORKED ON BY VW DEALERSHIP OVER 20 TIMES BETWEEN 32-49K. I WAS TOLD THE 40K SERVICE WAS NOT NEEDED BECAUSE OF WORK DONE AT 36K. WAS TOLD $240.00 ON 40K SERVICE CHECK WAS NOT NEEDED BECAUSE OF PREVIOUS WORK AND WAS OVER PRICED NOT NOT SMART TO DO. IF THERE IS A MALFUNCTION WITH THE CAR, AND THEIR IS A RECALL, THE OWNER SHOULD NOT HAVE TO PAY FOR IT. IF THEIR WAS DECENT LOGIC FOR ME PAYING FOR THIS RECALL I WOULD HAVE NO PROBLEM WITH IT, BUT I CANNOT FIND IT. IT JUST SEEMS A LOOP HOLE FOR ME TO PAY FOR THE MANUFACTURER'S POOR WORKMANSHIP. THIS LOOP HOLE SHOULD BE CLOSED, THERE IS A LOT OF EXCEPTIONS TO WHY 40K WAS NOT PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130134July 26, 2005
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
ABS MODULE WARNING LIGHT & ALARM INDICATE FAILURE OF ABS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129874July 25, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I OWN A 2000 V6 PASSAT, WHICH I HAVE SERVICED REGULARLY AT A VW DEALERSHIP. ON MARCH 25, 2005, THE DEALERSHIP PERFORMED A 60K MILE MAINTENANCE CHECK ON MY PASSAT. THIS SERVICE INCLUDED A CHECK OF MY ORIGINAL VW BATTERY. THE BATTERY READOUTS INDICATED THAT THE BATTERY WAS FINE. ON MAY 13, 2005 (MILEAGE 61336), MY BATTERY COMPLETELY EXPLODED LIKE A BOMB WHEN I WENT TO RESTART MY CAR AFTER REFUELING AT A PETROL STATION. I CONTACTED VW USA AND THEY NOT ONLY DID NOT CARE ABOUT THE SITUATION BUT DID NOT SEE THAT ANY RESULTING DAMAGE SHOULD BE COVERED BY THEM. ULTIMATELY, I PAID FOR THE NEW BATTERY, MY INSURANCE CARRIER COVERED WINDSHIELD REPLACEMENT AND MY VW DEALERSHIP COVERED THE REMAINING DAMAGE TO THE VEHICLE. MY DEALERSHIP INFORMED ME THAT I WAS THE 2ND CUSTOMER TO EXPERIENCE THIS PROBLEM AT THEIR DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129938July 25, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS MODULE NEEDS REPLACEMENT AT 53000 MILES ON 2000 YR. MODEL PASSAT. MY RESEARCH SHOWS THIS TO BE A "NORMAL" PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129949July 25, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, WHEELS, TIRES, ELECTRICAL SYSTEM
I PURCHASE A NEW 2003 VOLKSWAGEN PASSAT FROM BURLINGTON VOLKSWAGEN 2 YEARS AGO AND HAVE TAKEN IT BACK TO THE DEALERSHIP AT LEAST 7 TIMES SINCE THEN FOR A MYRIAD OF PROBLEMS, FROM AIRBAG LIGHTS COMING ON TO CHECK ENGINGE LIGHT TO THE LATEST OF THE CAR SHUTTING OFF IN THE MIDDLE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130000July 25, 2005
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
ABS LIGHT APPEARED INTERMITTENTLY, AUTHORZIED VW DEALERSHIP CHARGED ME $100 DIAGNOSIS FEE AND SAID THEY COULDN'T DUPLICATE MY CONCERN ON 10/11/04, 12/03/04,AND 03/05/05. ON 12/03/04 THEY WANT ME TO PAY $1365.83 + TAX TO REPLACE ABS HYDRAULIC PUMP AND CONTROL MODULE ASSY, I DECLINED REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129805July 23, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VW PASSAT MAINLY 2003 EXPERIENCE FUEL PUMP FAILURE WITHOUT ANY WARNING . THE CAR BECOMES UNMANAGEABLE, SHUTS DOWN AND STOPS. THIS COULD BE POTENTIALLY DANGEROUS IN THE HIGHER DENSITY TRAFFIC RESULTING IN PROPERTY DAMAGES AND INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Passat