Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10167411September 5, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED THE VEHICLE HAD A RECALL (06V017000) FOR THE FUEL PUMP. THE VEHICLE WAS ON THE WAITING LIST TO GET THE FUEL PUMP REPLACED WITH THE DEALER FOR FIVE MONTHS. THE SERVICE DEALER EXPRESSED THE PART WAS NOT AVAILABLE. THE MANUFACTURER EXPRESSED THE FUEL WAS UNABLE TO BE OBTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167274September 3, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS LIGHT COMES ON AND BRAKE LIGHT BLINKS. ABS ELECTRONIC MODULE FAILURE - DISCOVERED PROBLEM AT PASSATWORLD.COM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167238September 1, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS AND BRAKE WARNING LIGHTS CAME ON AND THE DASHBOARD DISPLAY INDICATED TO STOP IMMEDIATELY. THE DRIVERS MANUAL INDICATED THAT THE BRAKES COULD FAIL AT ANY TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167239September 1, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
MY VW 2000 V6 PASSAT HAS THE ABS LIGHT ON AND BLINKING BRAKE LIGHT. PER VW DEALER SCAN SERVICE, THERE IS NOTHING WRONG WITH THE BRAKE BUT THE ABS CONTROL UNIT HAS FAILED TO FUNCTION. MY CAR IS ONLY 58,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168008September 1, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER COMPLAINT AGAINST DEALER AND MANUFACTURER REFUSE TO REPAIR THE 2003 VOLKSWAGEN PASSAT UNDER RECALL. *KB THE DEALER INFORMED THE CONSUMER THEY COULDN'T PERFORM THE RECALL BECAUSE THERE WERE NO MORE FUEL PUMPS AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167030August 30, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED THERE WAS A RECALL NOTICE RECEIVED IN MARCH 2006. THERE WERE NO PROBLEMS WITH THE VEHICLE BEFORE THE RECALL NOTICES WAS RECEIVED; HOWEVER THE CONTACT INQUIRED SIX TIMES AS TO WHEN THE PART WOULD BE IN AND THE DEALERSHIP COULD NOT OFFER AN ESTIMATE. THE NHTSA RECALL WAS # 06V017000 REGARDING THE FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167076August 30, 2006
ELECTRICAL SYSTEM:IGNITION:MODULE
I AM A PRIVATE FIRE INVESTIGATOR THAT RECENTLY INVESTIGATED A FIRE IN 2001 VOLKSWAGEN PASSAT. THE FIRE WAS VERY MINOR ORIGINATING BELOW THE PLASTIC ENGINE COVER AT THE IGNITION COIL MODULES AND PLUG CONNECTOR BETWEEN CYLINDERS #3 & 4. APPEARS TO BE A HIGH RESISTANCE CONNECTION AT THE PLUG CONNECTOR CAUSING THE PLUG CONNECTOR TO OVERHEAT AND IGNITE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10167094August 30, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2002 VW PASSAT, V6 4MOTION JUST TURNED OVER 50,000 MILES (WARRANTY EXPIRED) AND NOTICED THAT WHEN I FILLED THE GAS TANK, FOR SEVERAL DAYS UNTIL THE GAS LEVEL WENT DOWN, THERE WAS A VERY STRONG GAS ODOR IN THE CAR AND AROUND THE CAR. TOOK IT TO THE DEALER, WHO FIRST POINTED OUT THAT IT WAS TIME FOR ME TO PAY THE PASSAT DRIVER PRIVILEGE TAX, A.K.A., $650 FOR STANDARD MAINTENANCE WORK. REGARDING THE GAS SMELL, AFTER THE MECHANICS ALLEGEDLY CHECKED THE CAR, THE SERVICE ADVISOR SPECULATED THAT IT WAS A LEAK IN ONE OF THE FUEL PUMP SEALS, WHICH ARE LOCATED UNDER THE BACK SEAT (WHERE THE STRONGEST SMELL WAS COMING FROM). HE SAID THAT HE HAD SEEN OTHER PASSATS AT AROUND MY SAME MILEAGE WITH THE SAME PROBLEM. THE TANK WAS ONLY FULL THOUGH, AND THE SMELL WAS NOT PRESENT, SO HE ASKED ME TO BRING THE CAR BACK ON ANOTHER DAY, WITH A FULL GAS TANK, SO THAT THE MECHANICS COULD SMELL IT. WHEN I SUGGESTED THAT IT MIGHT BE MORE DIFFICULT (AND DANGEROUS) TO EXAMINE A FULL GAS TANK, HE AGREED AND WHEN I BROUGHT THE CAR BACK A WEEK LATER FOR THE MECHANICS CHECK IT OUT, THAT'S WHEN THE SERVICE ADVISOR TOLD ME THAT THE GAS TANK WAS 'CRACKED' (NEAR THE TOP) ' AND THAT IT WOULD COST $2,000+ TO FIX IT. THIS IS OBVIOUSLY NOT CAUSED BY 'WEAR AND TEAR'- NOR IS IT A PROBLEM THAT I COULD HAVE CAUSED ABSENT SOME SORT OF IMPACT. I CALLED VW AMERICA TO ASK THEM TO PAY FOR THE REPAIR, AND AFTER THEY INVESTIGATED MY CLAIM, THEY TOLD ME THAT THE DEALERSHIP OFFERED TO PAY 1/2 THE COST OF THE REPAIR, ($1,000). WHEN I NEXT SPOKE WITH THE SERVICE ADVISOR AT THE DEALERSHIP, HE TOLD ME THAT VW HAD OFFERED TO PAY 1/2 THE COST OF THE REPAIR, OR WOULD GIVE ME A $1,000 CREDIT TOWARD A NEW CAR. MY INVESTIGATIONS HAVE LED ME TO THE CONCLUSION THAT THIS IS EITHER A DEFECT OF THE VW FUEL TANKS OR THE CRACK IS DUE TO CORROSION, WHICH SHOULD BE 100% COVERED UNDER THE 12 YEAR CORROSION WARRANTY. EITHER WAY, VW SHOULD BE HELD ACCOUNTABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166826August 29, 2006
STRUCTURE
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE RAINWATER DRAINAGE TUBES UNDER THE CARPETED FLOORBOARD AREA LEAKED ONTO THE ELECTRICAL WIRING WHICH CAUSED THE AUTOMATIC TRANSMISSION CONTROL MODULE TO MALFUNCTION. THE MECHANIC DETERMINED THE WIRING TO THE TRANSMISSION CONTROL MODULE NEEDED REPLACED. THE DEALERSHIP AND THE MANUFACTURER WERE ALERTED UPDATED 10/17/2006 - THE MANUFACTURER REFUSED TO OFFER ANY ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166878August 29, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON THE HIGHWAY, THE ENGINE STALLED AND THERE WAS A LOSS OF ALL POWER WITHOUT WARNING. THE ENGINE WOULD NOT RESTART AND THE CONTACT PUSHED THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHO DETERMINED THERE WAS EXCESSIVE OIL SLUDGE AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166776August 28, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED AN INDEPENDENT MECHANIC DETERMINED THE VEHICLE HAD OIL LEAKS FROM EVERY SEAL AND GASKET. OIL WAS ALL OVER THE ENTIRE BOTTOM OF THE VEHICLE. THE DEALERSHIP WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166645August 27, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE CHECK ENGINE LIGHT CAME ON AND STAYED ON WHILE DRIVING MY 2006 VOLKSWAGEN PASSAT. IT TOOK THE DEALER 4 ATTEMPTS TO FIX THE PROBLEM. FIRST THEY RESET THE COMPUTER TWO TIMES. THE THIRD TIME THEY REPLACED A PART. THE FOURTH TIME THEY REPLACE THE TURBOCHARGER. SINCE THIS LAST FIX THE LIGHT HAS COME ON ONCE THEN WENT OFF. IT NOW IS OFF WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166576August 25, 2006
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH AND FLYWHEEL HAD TO BE REPLACED ON 2004 PASSAT WAGON WITH ONLY 45K MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166406August 24, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
CAR CLUNKED AND RATTLED OVER SMALL BUMPS, AND FELT FLOATY AND WANDERING AT HIGHWAY SPEEDS. DEALER REPORTED THAT UPPER FRONT CONTROL ARMS WERE BAD. SAID THIS IS A VERY COMMON PROBLEM WITH VWS AND AUDI'S. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166448August 24, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ANTI-LOCK BRAKES FAIL. WARNING LIGHT AND BUZZER COME ON. DEALER SAID IT WOULD COST $2800 TO FIX. AFTER TELLING DEALER THAT 99% OF ABS FAILURES IS THE ABS ELECTRONICS MODULE, AND NOT THE ABS PUMP, DEALER OFFERED TO REPLACE MODULE FOR $600. I FEEL THIS IS A WIDE SPREAD PROBLEM, AS THIS PROBLEM IS NOTED BY MANY PEOPLE ON THE INTERNET. IN ADDITION, IT HAS BEEN REPORTED THAT PEOPLE HAVE BEEN DISCONNECTING THEIR WARNING LIGHT TO BE ABLE TO SELL THEIR CAR. THIS COULD BE A BIG PROBLEM FOR THE NEXT BUYER WHO DOESN'T KNOW THEIR ABS ISN'T WORKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165903August 18, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED OFF THE ROAD, RESTARTED, AND WAS DRIVEN TO THE DEALER WHERE THE IGNITION COIL WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165710August 17, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE MALFUNCTION LIGHT ILLUMINATED, THEN THE ENGINE POWER FAILED, REQUIRING THE VEHICLE TO COAST TO A STOP. THE VEHICLE WAS TOWED TO A SERVICE DEALER, WHERE THE MALFUNCTION WAS IDENTIFIED AS 2 FAULTY IGNITION COILS. THE MANUFACTURER WAS NOTIFIED. UPDATED 11/21/2006 - THE IGNITION COILS HAVE FAILED THREE TIMES IN FOUR YEARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165716August 17, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED THE VEHICLE VIBRATES AND IS WORSE WHEN IN HIGH GEAR. PART OF THE FAN FRACTURED CAUSING THE VEHICLE TO OVERHEAT. THERE IS AN NHTSA RECALL, # 95V178000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VEHICLE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165645August 16, 2006
SERVICE BRAKES, HYDRAULIC
I BOUGHT MY 2003 VW PASSAT WAGON BRAND NEW. IN A SPAN OF 3 YEARS I HAVE HAD TO REPLACE MY REAR ROTORS AND BRAKES 4 TIMES AND HAVE YET TO REPLACE THE FRONT ROTORS AND BRAKES AND THE CAR IS AT 77,510. I HAD THE LEFT REAR ROTOR REPLACED JAN. 21, 2004, THE RIGHT ROTOR APRIL 1, 2004, BOTH LEFT AND RIGHT ROTOR NOV. 23, 2004, AND THEN BOTH AGAIN JULY 11, 2005. I WAS VERY CONCERNED ABOUT THIS FROM THE BEGINNING AND STRESSED THE RECURRING ISSUE WITH VW CORPORATE SINCE MY WARRANTY WAS RUNNING OUT AND THE PROBLEM WAS STILL PERSISTING. WHEN IT HAPPENED AGAIN AT MY REGULAR CHECK UP IN JUNE OF 2005, AFTER ONLY 7 MONTHS AND 11,427 MILES FROM THE LAST TIME I CHANGED THE BRAKES AND ROTORS, I RAISED SOME RED FLAGS AND SUGGESTED THAT I LEMON LAW THE CAR, VW RESEARCHED AND FOUND THAT "THERE WAS EXCESSIVE HEAT ON MY REAR BRAKES AND THAT MY BOOSTER ROD WAS BENT AND NOT RELEASING REAR BRAKE PRESSURE COMPLETELY". ON JULY 11, 2005 VW REPLACED THE BRAKE BOOSTER, MASTER CYLINDER, ROTORS, AND BRAKES. WHICH BRINGS US TO THE PRESENT, I TOOK MY CAR TO GET MY REGULAR SERVICE AND FIND OUT THAT I HAVE TO CHANGE MY FRONT AND REAR BRAKES AND ROTORS. THE FRONT I CAN UNDERSTAND GIVEN THAT IT IS NOW AT 77,510, BUT THE REAR BRAKES AND ROTORS AGAIN AFTER 18,500 MILES? I HAVE ALWAYS FELT THERE IS SOMETHING VERY WRONG WITH THIS CAR AND AFTER RESEARCH ON THE WEB AND FINDING OTHERS ARE HAVING SIMILAR PROBLEMS, I KNOW THERE IS SOMETHING VERY WRONG WITH THIS CAR AND WHEN IT COMES TO THE BRAKE SYSTEM THERE IS DEFINITELY CAUSE FOR CONCERN. THOUGH IT HAS ONLY BEEN AT INCONVENIENCE AT THIS TIME, I WOULD LIKE IT RESOLVED ASAP. WITH THE EXCEPTION OF THE BRAKE PADS, VW HAVE NOT CHARGED ME FOR THE ROTORS AND THOUGH THEY HAVE SAID THERE IS NOT A PROBLEM WITH THE REAR ROTORS AND BRAKES AND THEY HAVE BEEN PAYING FOR THE CHANGES EVEN THOUGH IT IS AFTER MY WARRANTY SO THAT LEADS ME TO BELIEVE THAT THERE ARE MANY COMPLAINTS LIKE MINE AND THERE HAS TO BE A PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165555August 15, 2006
SERVICE BRAKES, HYDRAULIC
AT ABOUT 80,000 MILES ABS & BRAKE LIGHTS BEGAN FLASHING. TOOK IN FOR SERVICE AS INDICATED IN OWNER'S MANUAL. SERVICE TECH ADVISED IT WAS ABS INSTRUMENT CLUSTER -- EXPENSIVE REPAIR. WAS TOLD BRAKES WERE OK AND I SHOULD HAVE NO PROBLEM WITH THEM OPERATING PROPERLY. I WAIVED REPAIR BASED ON THIS INFORMATION. IT IS NOW A MONTH LATER AND THE LIGHTS ARE ON CONTINUOUSLY. TOOK CAR IN FOR STATE INSPECTION. NOW TOLD CAR WILL NOT PASS INSPECTION DUE TO POSSIBLE PROBLEM WITH BRAKES! HUH? I'VE BEEN DRIVING CAR FOR OVER A MONTH THINKING THERE WAS NO DANGER. SERVICE TECHS WILL NOW NOT CONFIRM PROBLEM IS WITH ABS INSTRUMENT CLUSTER. MUST DO ADDITIONAL DIAGNOSTIC AT $80/HR. WAS INFORMED THEY COULD PASS CAR INSPECTION IF THEY COULD GET LIGHTS TO GO OFF LONG ENOUGH FOR THEM TO PERFORM INSPECTION (WINK WINK). IS THIS A SAFETY HAZARD OR NOT??? I NOW HAVE 15 DAYS TO GET REPAIR DONE IN ORDER TO PASS INSPECTION. I'M NO TECH BUT THIS SEEMS TO BE A FAULTY PART THAT EVERYONE IS AWARE OF BUT NOT WILLING TO DO ANYTHING ABOUT. ADD TO THAT, THERE IS NO CLEAR DIRECTION ON WHETHER THIS IS A DANGER OR NOT. I'M GUESSING SINCE CARS WON'T PASS INSPECTION, IT IS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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