Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10176131December 14, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE ABS BRAKE SYSTEM FAILED. THE BRAKE PEDAL COULD NOT BE DEPRESSED. WHEN IT FINALLY RELEASED, THE BRAKES SELF-APPLIED AND RELEASED WITHOUT WARNING AND REPEATED SEVERAL TIMES. THE CONTACT HAD TO STOP THE VEHICLE USING THE HAND BRAKE, BECAUSE THE BRAKE PEDAL DID NOT FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER BY A PRIVATE WRECKER SERVICE. THE SERVICE DEALER REPLACED THE BRAKE BOOSTER. THEY ALSO GAVE HIM THE OLD BOOSTER AND A BAG CONTAINING CHERRY TREE DEBRIS DEPOSITED ON AND AROUND THE OLD BOOSTER. THE REPAIR COST WAS ABOUT $900. THE MANUFACTURER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175923December 12, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG FAULT - BAD MODULE - AIRBAGS WILL NOT DEPLOY IN ACCIDENT - 2003 VW PASSAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175952December 12, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS THE HEAD LIGHTS FAILED. NO WARNING LIGHT ALERTED THE CONTACT OF AN ELECTRICAL PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO REPLACED THE BULBS AND CONNECTORS BUT DID NOT REPAIR ANY WIRING DUE TO HEATING. THE FAILURE HAD OCCURRED ON TWO PREVIOUS OCCASIONS BUT THE DEALERSHIP DID NOT IDENTIFIED THE SOURCE OF THE PROBLEM TO BE WIRING OVER HEATING. THE HEAD LIGHT FAILURE ALSO OCCURRED BETWEEN THE REPAIRS INTERMITTENTLY CREATING A SAFETY RISK DURING NIGHT DRIVING. THE MANUFACTURER WAS NOTIFIED WHO OPENED A CASE BUT THERE HAS BEEN NO RESOLUTION YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175796December 11, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON THE HIGHWAY, AN OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER, WHO DETERMINED THE OIL PUMP NEEDED TO BE REPLACED, AND FAILED DUE TO MAINTENANCE NEGLIGENCE. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175852December 11, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
1) CAR STALLS OR HESITATES WHEN THE GAS PEDAL IS PRESSED. 2) CAR HAS STALLED AT INTERSECTIONS AND OTHER UNSAFE PLACES. 3) FUEL PUMP IS FAILING AND WILL BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175719December 10, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
2001 VW PASSAT, 1.8L 4 CYLINDER. AT 89,000 MILES ON MY ODOMETER, I AM NOW RECEIVING A STOP, BRAKE FAULT, SEE SERVICE MANUAL WARNING, WITH THE ABS WARNING LIGHT ALSO. IN REVIEWING THE VW OWNERS FORUMS AND OTHER INFORMATION ONLINE, IT SEEMS THIS IS A LIKELY FAILURE OF THE ABS CONTROL MODULE -- WHICH IS SAID TO COST $1,500 FOR THE PART ALONE. THIS IS SAID TO BE A FAIRLY COMMON ISSUE....*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175570December 8, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON THE INTERSTATE, THE RIGHT TIRE BLEW OUT WITHOUT WARNING. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO OBVIOUS ROAD HAZARDS SEEN. THE TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP, WHO DETERMINED BOTH FRONT TIE ROD ENDS WERE WORN, LACKED LUBRICATION, WERE RUBBING INTO THE FRONT TIRES, AND NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 00V414000, REGARDING THE STEERING:LINKAGES:ROD:RELAY:CONNECTING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED. UPDATED 1/31/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175463December 7, 2006
TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED. THIS OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS DRIVEN TO THE DEALER EACH TIME, WHO DETERMINED THE PASSENGER FRONT AND BOTH REAR TIRES EXPERIENCED TREAD SEPARATION. THE TIRES WERE REPLACED. THE TIRES WERE COOPER DOMINATOR P195/65R15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175156December 5, 2006
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WHILE DRIVING ON THE INTERSTATE TO WORK, FRONT UNDERBODY COVER BECAME DETACHED. I WAS ABLE TO PULL OFF THE ROAD TO SEE WHAT HAPPENED AND I WAS WITHIN 5 MILES OF A REPAIR SHOP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175236December 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AUTOMATIC TRANSMISSION HAD A SLUGGISH RESPONSE WHILE SHIFTING GEARS. ADDITIONALLY, WHILE DRIVING UPHILL, THE VEHICLE OPERATED AT A REDUCED SPEED. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157514December 5, 2006
SEATS
EVER SINCE THE VEHICLE WAS PURCHASED, THE DRIVERS SEAT EMITTED A CLICKING SOUND AND A SLIGHT FEELING OF MOVEMENT IN THE SEAT WHEN THE CAR LUNGES FORWARD OR IS STOPPED. WE COMPLAINED ABOUT THE ISSUE SEVERAL TIMES. THIS IS DOCUMENTED ON MY BILLS WITH MILEAGE READING 19K AND 35K MILES. THE DEALER WAS UNABLE TO IDENTIFY THE CAUSE OF THE SOUND AND MOVEMENT. FINALLY, WHEN THE CAR HAD 40K MILES ON IT (AFTER THE WARRANTY PERIOD) THE ISSUE WAS IDENTIFIED. A FACTORY REP WAS ON HAND THAT DAY AT THE DEALERSHIP AND IDENTIFIED THAT THERE WAS PLAY IN THE SEAT TRACK. I ASKED THAT THIS BE COVERED AND FIXED UNDER VW'S GOODWILL PROGRAM AND APPEALED THAT THIS HAS BEEN AN ISSUE SINCE THE BEGINNING OF THE LIFE OF THE CAR (DURING THE WARRANTY). I WAS DENIED THIS CLAIM AS THE REP SAID THAT THE SEAT DID NOT POSE ANY SAFETY THREATS AND THIS RESULTED FROM NORMAL WEAR AND TEAR. I FELT THAT THIS WAS NOT A FARE DETERMINATION OF THIS CASE SO I APPEALED TWICE TO VW (CASE # 60127133). THEY STATED TWICE THAT THEY HAD TO STAND BY THE DETERMINATION OF THE REP ON HAND THAT DAY AND WOULD NOT FIX THE ISSUE (COST = OVER $800). I HAVE BEEN ADVISED BY CONSUMERS UNION TO CONTACT YOU AS THEY STATED THAT ANY PLAY IN THE SEAT TRACK IS IN FACT A SAFETY ISSUE... *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175063December 4, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, A BURNING SMELL WAS NOTICED AND THE DRIVER SEAT WAS HOT. THE CONTACT NOTICED TWO HOLES WERE BURNED IN THE SEAT. THE DEALER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175072December 4, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
2004 VOLKSWAGEN PASSAT TDI - SEAT HEATER WIRE IN PASSENGER SEAT, SIDE BOLSTER IGNITED SEAT MATERIAL. NO OPEN FLAME - POLYESTER MATERIAL SMOLDERED, PRODUCING A DIME-SIZED HOLE, THROUGH WHICH THE RED-HOT WIRE COULD BE SEEN. CAUSED PASSENGER DISCOMFORT, SPREAD SMELL OF SMOKE THROUGHOUT CABIN, ALARMED PASSENGERS AND DRIVERS. NO MEDICAL ATTENTION REQUIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174900December 1, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT*: THE CONTACT STATED WHILE PARKED, THE FUEL TANK FILLER NECK WAS OBSERVED TO BE LEAKING UNDER THE BACK SEAT. ALSO, A STRONG ODOR OF GASOLINE WAS COMING FROM THE BACKSEAT. IT WAS ALSO OBSERVED THAT THE VEHICLE CONSUMED A GREAT DEAL OF GAS. SECONDLY, THERE WAS A SLASH IN THE REAR TIRE ON THE PASSENGER SIDE DUE TO DEBRIS AND ABRASION WITH THE FUEL TANK. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THERE WAS A FUEL LEAK ON THE TANK TOP NIPPLE. THE FUEL TANK WAS REPLACED AND THE TIRE WAS REALIGNED. THE MANUFACTURER WAS NOTIFIED AND REFUSED TO ACKNOWLEDGE THAT THE VIN # WAS NOT PART OF THE NHTSA RECALL #02V026000. REIMBURSEMENT WAS ALSO DENIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174805November 30, 2006
ENGINE AND ENGINE COOLING:ENGINE
I HAD A SYNTHETIC OIL CHANGE ON MY 2001 VW PASSAT, NOVEMBER 7,2006 AT HERITAGE VW (DEALERSHIP) AND THEN ON NOVEMBER 22,2006 THE VEHICLE SLOWED AND THE DISPLAY SHOWED STOP WITH AN OIL ICON. I IMMEDIATELY STOPPED THE CAR AND CHECKED THE OIL. THERE WAS OIL IN THE CAR BUT I CALLED THE DEALERSHIP AND THEY SAID DO NOT DRIVE THE CAR, THERE IS PROBABLY SLUDGE IN THE CAR. I TOWED IT IN THE DEALERSHIP AND THEY SAID IT NEEDED A NEW OIL PUMP WITH A NEW OIL SCREEN AND IT DID HAVE SLUDGE. THIS REPAIR WAS $1267.00. I WAS NOT OFFERED ANY WARRANTY REIMBURSEMENT AT THAT TIME. LATER I FOUND OUT THAT THIS IS A WIDESPREAD PROBLEM WITH VW. WHY DID THEY NOT SEE THE SLUDGE WHEN THEY DID THE OIL CHANGE NOV 7,2006? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174637November 29, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS DRIVING MY PASSAT WITH 1.8 T ENGINE AND THE ENGINE FAILED. VOLKSWAGEN "ADVOCATES" WERE COMPLETELY UNHELPFUL THIS OCCURRED IN SUMMER OF 2005. VOLKSWAGEN AWARE OF PROBLEM AND LEFT CONSUMER TO PAY FOR 9000 DOLLAR REPAIR. IN THE LAST YEAR MY CAR HAS BEEN IN AT LEAST EIGHT TIMES FOR CHECK ENGINE LIGHT. COMPANY AWARE OF PROBLEM AND UNWILLING TO HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174641November 29, 2006
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I AM INVESTIGATING AND GATHERING INCIDENT INFORMATION ABOUT THE FLOODING PROBLEMS THAT VOLKSWAGENS, ESPECIALLY THE PASSAT, EXHIBIT FROM MODEL YEARS 1998 TO THE PRESENT. THERE IS A CHANCE OF A CLASS ACTION SUIT FOR WHICH THIS INFORMATION IS BEING GATHERED. IF INTERESTED, PLEASE RESPOND TO [email protected] FOR MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174726November 29, 2006
PARKING BRAKE
ELECTRONIC PARKING BRAKE WOULD NOT RELEASE. I HAD TO CALL ROADSIDE ASSISTANCE TO WALK ME THROUGH HOW TO "DEACTIVATE" THE PARKING BRAKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174570November 28, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
MY DRIVER SEAT STARTED ON FIRE WHILE DRIVING. I WAS LUCKY TO HAVE HAD A CAN OF SODA ON HAND TO POUR ON IT BECAUSE THE FLAMES WERE COMING FROM DEEP INSIDE THE INTERIOR OF THE FOAM PADDING INSIDE THE SEAT. I WAS NOT INJURED, BUT BASED ON THE SIZE OF THE FLAMES, COULD HAVE EASILY LOST MY ENTIRE CAR IF I HAD NOT BEEN ON A SLOW ROAD (ABLE TO STOP QUICKLY) AND DOUSE IT WITH SOMETHING WET. I NOTICED THAT THE SEAT WARMER WAS ON SO IMMEDIATELY SHUT IT OFF. SEVERAL DAYS LATER I TURNED THE WARMER BACK ON TO SEE WHAT WOULD HAPPEN - WITHIN 60 SECONDS SMOKE AND SPARKS WERE VISIBLE FROM THE HOLE CAUSED BY THE ORIGINAL FIRE. THERE WERE REAL FLAMES AND MY CAR WAS FULL OF SMOKE. HAD I NOT BEEN ABLE TO PUT THEM OUT QUICKLY AND HAD MY CHILDREN STRAPPED INTO THEIR CAR SEATS AT THE TIME THIS COMPLAINT WOULD PROBABLY BE A DEATH NOTICE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10174393November 27, 2006
ENGINE AND ENGINE COOLING:ENGINE
CHRONIC OIL PRESSURE PROBLEMS (DUE TO OIL SLUDGE BUILDUP) STARTING AT 73000 MILES LEADING TO REPLACEMENT OF OIL PUMP AT 100000. ALTHOUGH THIS SHOULD HAVE BEEN COVERED BY MANUFACTURER EXTENDED WARRANTY, I PAID ($1250). I HAVE OLD PARTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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