Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10182917February 18, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THIS MORNING, I STARTED MY CAR TO HEAD OUT TO DO SOME ERRANDS. SINCE IT WAS COLD, I WAITED FOR THE CAR TO WARM UP, AND AS I DID, I TURNED MY SEAT WARMER ON TO LEVEL ONE (THE HIGHEST IS LEVEL FIVE) AND AS I WAITED FOR MY CAR TO WARM UP, I NOTICED A BURNING SMELL AND SAW SMOKE. I GOT OUT OF THE CAR, TURNED OFF THE MOTOR, AND FOUND THAT THE SEAT WARMER HAD BURNT A SMALL HOLE IN THE SEAT, AND HAD BEGUN TO BURN MY PANTS AS WELL. THERE WAS NO FLAME, BUT IT WAS QUITE DISTRESSING. I AM AWAITING WORD FROM THE DEALER (SINCE IT IS SUNDAY AND THEY ARE CLOSED) BUT I THOUGHT THIS SHOULD GO ON RECORD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182787February 16, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* - THE CONTACT STATED THAT THE DESIGN OF THE BRAKE SYSTEM ALLOWED WATER TO ENTER INTO THE BOOSTER AND FREEZES. THIS CAUSED THE BRAKE PEDAL TO LOCK AND THE CONTACT WAS UNABLE TO DEPRESS THE PEDAL IN THE MORNING. ALSO, WHILE DRIVING, THE BRAKE PEDAL STAYED DOWN AFTER APPLY,LOCKING UP ALL FOUR WHEELS BLOCKING TRAFFIC. THE CABLE ON THE TOW TRUCK BROKE WHEN TRYING TO DRAG MY CAR ONTO THE BED. THE BRAKE PEDAL WAS EVENTUALY CAME BACK UP AFTER A HARD PUSH AND I WAS ABLE TO DRIVE THE VEHICLE SLOWLY TO THE VOLKSWAGEN DEALER USING THE PARKING BRAKE. THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE CONTACT STATED THAT THE FAILURE OCCURRED AGAIN. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND A MECHANIC KNEW WHAT CAUSED THE FAILURE. THE MASTER CYLINDER AND THE BRAKE VACUUM BOOSTER WERE REPLACED. THE FAILURE MILEAGE WAS 54,000. THE CURRENT MILEAGE WAS 56,000.*AK UPDATED 03/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182817February 16, 2007
ENGINE AND ENGINE COOLING
TL*- THE CONTACT STATED THAT SOMETIMES IN JUNE 2006 WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE 1999 VOLKSWAGEN PASSAT STARTED TO LOSE POWER. ALSO, HE HEARD A RAPPING SOUND COMING FROM THE ENGINE OF THE VEHICLE. THE VEHICLE WAS TOWED INTO A REPAIR FACILITY, WHERE THEY DETERMINED THAT THE ENGINE COMPLETELY CEASED. THE REPAIR WAS NOT COMPLETED. THE CURRENT AND FAILURE MILEAGE WERE BOTH 150000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182824February 16, 2007
VEHICLE SPEED CONTROL
IN SEPTEMBER OF 2006 I PURCHASED A 1999 VOLKSWAGEN PASSAT FROM SUBURBAN COLLECTIONS AT THE TROY MOTOR MALL IN TROY, MICHIGAN. ABOUT TWO WEEKS AGO I EXPERIENCED SEVERE PROBLEMS AS I WAS ON MY WAY INTO WORK. MY CAR TOOK ON A MIND OF IT'S OWN. AS I TURNED THE CORNER ONTO W. 13 MILE ROAD IN ROYAL OAK, MICHIGAN MY CAR STARTED TO ACCELERATE RATHER QUICKLY. BEFORE I KNEW IT WAS GOING 60 MPH, WITHOUT EVEN HITTING THE GAS AT ALL. THE MOST FRIGHTENING PART OF ALL OF THIS WAS THAT MY BRAKES WOULDN'T WORK DO TO THE FACT THAT THE ENGINE WAS STILL ACCELERATING. AS I PULLED OFF THE ROAD AND PUT THE CAR INTO PARK THE RPM'S IMMEDIATELY RED LINED AND THE ENGINE WAS REVING. NEEDLESS TO SAY I TOOK THE VEHICLE TO THE VOLKSWAGEN DEALERSHIP AT THE TROY MOTOR MALL. THE DEALERSHIP TWO DAYS LATER THEN TOLD ME THAT I NEEDED TO HAVE THE THROTTLE BODY REPLACED. ODDLY ENOUGH, AFTER THIS OCCURRED TWO HOURS LATER MY CAR WAS FINISHED? I PICKED THE CAR UP THAT FRIDAY AND DROVE IT FOR EXACTLY ONE WEEK WITHOUT ANY FURTHER PROBLEMS. WELL, I GOT INTO MY CAR ON FRIDAY AS I USUALLY DO AND ONCE AGAIN MY CAR BEGAN TO FUN BY ITSELF. I WAS EXTREMELY FRIGHTENED DRIVING DOWN ROCHESTER ROAD GOING 70 MPH WITH NO AVAILABLE WAY TO STOP MY CAR. I MADE IT HOME SAFELY AND CONTACTED MY DEALERSHIP ONCE AGAIN. THE STRANGE THING IS THAT THE SAME DAY I RECEIVED A NOTICE IN THE MAIL ON FRIDAY SAYING THAT MY PART (THROTTLE BODY) WAS IN AT THE DEALERSHIP READY FOR REPLACEMENT. SO ALL IN ALL, THE VOLKSWAGEN DEALERSHIP PRESENTED ME WITH FALSE DOCUMENTATION STATING THAT MY THROTTLE BODY HAD BEEN REPLACED WHEN IN FACT IT HADN'T BEEN AND TO BOOT, THOSE PEOPLE AT THE DEALERSHIP SENT ME AWAY DRIVING A RECKLESS VEHICLE KNOWING FULL WELL THAT THE PROBLEM HAD NOT BEEN RESOLVED. I HIT CURBS, EXPERIENCED EXTREME EMOTIONAL ANXIETY ATTEMPTING TO DRIVE, STOP AND CONTROL MY CAR. DUE TO THE LACK OF PROMPT REMEDIATION OF MY VEHICLE THERE HAVE PROBABLY BEEN MORE PROBLEMS ADDED TO THE VEHICLE BECAUSE THE ORIGINAL PROBLEM WAS NEVER FIXED BUT WAS KNOWN ABOUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182626February 15, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ANTI-LOCK BRAKE FAILURE. ABS WARNING LIGHT .*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182641February 15, 2007
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SEAT BELTS:FRONT, STEERING, STEERING:GEAR BOX:SHAFT SECTOR, EXTERIOR LIGHTING:HEADLIGHTS, FUEL SYSTEM, DIESEL, STRUCTURE, VISIBILITY:SUN/MOON ROOF ASSEMBLY, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FRONT HEADLIGHTS MALFUNCTIONED - REPLACED THEM BUT THEY COULDN'T MAKE THE ALIGNMENT OF THE BEAM. THE CAR RUNS TO THE RIGHT BUT THE WHEELS ARE CALIBRATED AND THE DIRECTION ALIGNMENT IS DONE. THE CAR INFILTRATED WATER INSIDE THE CAR AND TRUNK. SUNROOF MALFUNCTION - OPENS IN ALL POSITIONS BUT DON'T CLOSE. THE CAR AS THE FRONT GLASS IS FROM 2005 AND ALL THE OTHERS ARE FROM 2002, CONSTRUCTION OF THE CAR 2003. DIESEL ESCAPED FROM THE PUMP. CD CHANGER - 6 CDS AS MALFUNCTION THE RADIO DOESN'T EJECT THE CD'S. THE MOTOR GAG VARIOUS TIMES A CONSTANT ROTATION. THE TRUNK WAS HARD TO OPEN AND CLOSE. THERE ARE OTHER COMPLAINTS.... THE COMPLAINTS BEGIN 15 DAYS FROM THE PURCHASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182447February 13, 2007
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1999 VOLKSWAGEN PASAAT WITH 113000 FAILURE MILEAGE AT 60 MPH THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN. THE VEHICLE ACCELERATED UP TO 75 MILES. THE CONTACT RODE THE BRAKES FOR APPROXIMATELY 5 MILES, THEN NOTICED A SAFE PLACE TO PULL OVER. THE CONTACT WAS JAMMING ON THE BRAKES TO GET THE VEHICLE TO STOP. THE VEHICLE CAME TO A COMPLETE STOP , AND THE CONTACT TURNED THE VEHICLE OFF. THE VEHICLE WAS RESTARTED TWICE, BUT THE VEHICLE WAS STILL REVVING HIGH. THE CONTACT WAS TOLD TO PULL UP ON THE BRAKE PEDAL, AND THAT WAS THE REMEDY TO GET THE VEHICLE TO IDLE PROPERLY. THE VEHICLE WAS TAKEN TO THE SHOP, AND THEY COULD NOT DUPLICATE THE PROBLEM. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182369February 12, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
ON JANUARY 23, 2007, I MADE AN APPOINTMENT WITH CRESTMONT VW IN POMPTON LAKES, NJ TO PERFORM THE BRAKE LINE (NHTSA CAMPAIGN ID NUMBER : 06V472000 ) AND WIPER MOTOR (NHTSA CAMPAIGN ID NUMBER : 06V470000 ) RECALLS ON MY VEHICLE. I INTENTIONALLY MADE THE ADVANCE APPOINTMENT FOR NINE BUSINESS DAYS LATER, FEBRUARY 2, 2007, TO GIVE CRESTMONT VW TIME TO ORDER THE NECESSARY PARTS. DURING THE FIRST VISIT ON FEBRUARY 2, 2007, CRESTMONT VW WAS ONLY ABLE TO REPAIR THE WIPER MOTOR BECAUSE OF THE FAILURE TO SECURE THE NECESSARY PART FOR THE BRAKE LINE RECALL, EVEN WITH THE ADVANCE NOTICE OF NINE BUSINESS DAYS. SHORTLY AFTER MY FIRST VISIT, ON FEBRUARY 4, 2007, THE BRAKE PART COVERED BY THE RECALL FAILED AND RENDERED MY PASSAT UNSAFE TO DRIVE. MY CAR WAS TOWED TO CRESTMONT VW, AND ON FEBRUARY 6, 2007, I WAS INFORMED THAT CRESTMONT VW HAD BROKEN ANOTHER PART WHILE ATTEMPTING TO REPAIR THE BRAKE VACUUM LINE. AT THIS TIME, I WAS INFORMED THAT THE NECESSARY PART WAS NOT AVAILABLE UNTIL AT LEAST THE MIDDLE OF MARCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182314February 12, 2007
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2001 VOLKSWAGEN PASSAT AND THE CHECK OIL PRESSURE STOP ENGINE LIGHT CAME ON YESTERDAY. THE OIL LEVEL IS FINE. WE HAD AN OIL CHANGE THE DAY BEFORE. THE CAR HAD TO BE TOWED TO THE VOLKSWAGEN DEALERSHIP. THIS COMES THREE MONTHS AFTER WE HAD TO SEND IT TO VOLKSWAGEN TO HAVE A COOLING PROBLEM WORKED ON WHICH COST OVER 3,000. THEY WERE TOLD TO FIX ANYTHING THAT WAS WRONG WITH THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182277February 11, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
2/5 NOON: AS I WAS PULLING OUT OF MY APARTMENT COMPLEX ON TO A MAIN ROAD, MY BRAKES WENT OUT. FORTUNATELY, I WAS GOING 10 MPH SO WAS ABLE TO COME TO A STOP SIMPLY BY LETTING OFF THE GAS AND PUSHING THE WHEEL AGAINST A CURB. ENGINE BEGAN TO MISFIRE AND EMI CAME ON. 12:07: IN MY ATTEMPT TO REACH VW ROADSIDE ASSISTANCE, I WAS PUT ON AUTOMATED HOLD FOR OVER 25 MINUTES. 12:35: I CALLED THE GENERAL CUSTOMER SERVICE LINE AND AT THAT POINT WAS TOLD THAT THERE WAS A RECALL ON MY VEHICLE REGARDING VACUUM HOSE TO THE BRAKE LINES BUT THAT SHOULD NOT HAVE RESULTED IN TOTAL BRAKE FAILURE. RE-DIRECTED ME TO ROADSIDE ASSISTANCE AGAIN. 12:40: PLACED ON AUTOMATED HOLD WITH ROADSIDE ASSISTANCE FOR 15+ MINUTES AGAIN AND AT THAT POINT BEGAN LOOKING FOR ALTERNATIVE OPTIONS. 1:15: RECEIVED A CALL FROM THIRD PARTY MOC ROADSIDE ASSISTANCE CONFIRMING SOMEBODY WAS ON THEIR WAY TO PICK ME UP AND SHOULD BE THERE WITHIN THE HOUR. 2:25: CAR WAS DROPPED OFF AT TOM WOOD VOLKSWAGON OF INDIANAPOLIS, IN. I WAS GIVEN A RENTAL CAR FOR THE NEXT FEW DAYS. 2/9 WENT TO GET MY CAR. THEY HAD FIXED THE PROBLEM AND HAD NO EXPLANATION WHY I DIDN'T RECEIVE A RECALL LETTER. THEY SAID THE RECALL HAD BEEN MADE PUBLIC 26 DECEMBER 2005 AND THAT I SHOULD CHECK MY MAILING ADDRESS WITH VAG (IRONIC HOW ALL MY FINANCING STATEMENTS COME ON TIME THOUGH!). THERE WAS A RECALL ON THE WIPER SYSTEM ISSUED AT THE SAME TIME (ALSO OF WHICH I WAS NOT NOTIFIED). WHEN THEY PERFORMED THIS RECALL AT THIS TIME ALSO, THEY RETURNED THE CAR TO ME W/O THE WIPERS FUNCTIONING! I WAS OUTRAGED THAT THEY DIDN'T CHECK THE WIPER SYSTEM BEFORE TELLING ME IT WAS O.K. IT TOOK THEM A FEW MINUTES TO GET THE WIPERS GOING AND I WAS ON MY WAY. IT WASN'TT DOING ANY GOOD TO SPEAK TO THE DEALERSHIP AND HAVE BEGUN TO CONSULT LAWYERS REGARDING ACTIONS AGAINST VAG DUE TO THE FACT THAT I WAS NOT MADE AWARE OF THIS SAFETY RECALL. SUFFERING: MENTAL ANGUISH, FEAR OF UNSAFE CAR, LOST PRODUCTIVITY AT WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182193February 10, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVER'S SIDE SEAT HEATER BURNED HOLE THROUGH SEAT COVER. BURN THROUGH COULD HAVE RESULTED IN PERSONAL BURN, HOWEVER, I STOPPED PRIOR TO ANY INJURY. DEALER IS CONSIDERING REPLACEMENT OF ALL DAMAGED PARTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182056February 9, 2007
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2001 VW PASSAT THAT I PURCHASED A 18 MONTHS AGO. THE CAR WAS A CERTIFIED VW AND HAD A WARRANTY EXTENDED TILL 74,000 MILES. AT 70,000 MILES WHILE DRIVING I HAD THE STOP LOW OIL PRESSURE LIGHT COME ON- IT WAS TIME FOR AN OIL CHANGE SO I TOOK IT IN FOR AN OIL CHANGE AND FOR THE DEALER TO FIND THE PROBLEM. NO ISSUE WAS FOUND. NOW AT 75,500 MILES THE LIGHT COMES ON AGAIN- THIS TIME MORE ISSUES. I PULLED OVER IMMEDIATELY TO FIND THAT ALL MY OIL WAS LEAKING OUT OF THE CAR. TOWED VEHICLE TO CLOSEST VW DEALER AS I WAS 120 MILES AWAY FROM HOME. DEALER INFORMS ME THAT THE CAMSHAFT ADJUSTERS WERE LEAKING OIL BADLY AND THE COST TO FIX IS $2,600. - CAR IS STILL IN THE SHOP AND HOPEFULLY NO MORE PROBLEMS WILL BE FOUND. 1,500 MI OUTSIDE WARRANTY AND VW CAN DO NOTHING TO HELP LOWER THE EXPENSE- EVEN THOUGH I HAD A ISSUE W/ LOW OIL WHILE WITHIN MY WARRANTY PERIOD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181975February 8, 2007
ENGINE AND ENGINE COOLING:ENGINE
A PROBLEM WITH THE MALFUNCTION OF THE COILS ON THE 03 ENGINES OF VW GL TURBO. THE PROBLEM CAUSES THE ENGINE TO MISFIRE, MAKING ACCELERATIONS DIFFICULT AND CONTINUATION OF THE OPERATION OF THE VEHICLE DANGEROUS. I WAS UNABLE TO CONTINUE DRIVING, HAD TO HAVE IT TOWED AND THEN WAS CHARGED AN EXCESSIVE AMOUNT AT THE DEALERSHIP TO REPLACE THE COILS, EVEN THOUGH THIS PROBLEM HAS BEEN PREVALENT IN THESE ENGINES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181988February 8, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* - THE CONTACT OWNS A 2004 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE HEATING SEAT MALFUNCTIONED. THE HEATING COIL BURNED A HOLE IN THE SEAT, AND BURNED THE CONTACT'S LEG. THE DRIVER'S FRONT SEAT HAD A SILVER DOLLAR SIZE HOLE IN IT, WITH A WIRE STICKING OUT OF THE SEAT. THE VEHICLE'S SEAT BEGAN SMOKING AND SHE TURNED OFF THE CAR IMMEDIATELY. THE CONTACT PLANNED TO TAKE THE VEHICLE TO THE DEALER ON 02-09-07. ALSO, THE CONTACT HAD A RECURRING PROBLEM WITH THE TRANSMISSION. THE CONTACT STATED THAT USUALLY WHEN DRIVING AT 55 MPH ON THE HIGHWAY, AND AS SHE BEGAN BRAKING THE CAR JERKED OR THREW THE CONTACT AS IF SOMEONE HAAD REAR ENDED HER. THE CONTACT STATED THAT THIS HAPPENED AT LEAST ONCE A WEEK. SHE HAD TAKEN THE CAR TO THE DEALER BECAUSE THEY WERE NOT DRIVING ON THE HIGHWAY THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. IN BOTH INSTANCES NEITHER WEATHER NOR SPEED WERE FACTORS. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10181886February 7, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*- WHILE THE CONTACT WAS DRIVING THE VEHICLE WITH THE SEAT WARMER ON, IN A 2003 VOLKSWAGON PASSAT, IT BURNED A HOLE ON THE FRONT DRIVER SEAT. THE CONTACT HAD A SLIGHT BURN ON HER COAT AND HAD TO SHUT THE VEHICLE OFF COMPLETELY AND KEPT THE SEAT WARMER ON ZERO IN ORDER FOR THE SEAT NOT TO CONTINUE TO BURN. THE CONTACT CURRENTLY HAS VEHICLE AT DEALERSHIP. THE CURRENT AND FAILURE MILEAGE WERE BOTH 60543 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181819February 6, 2007
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR, A 2004 VW PASSAT GLX AUTOMATIC, HAS HAD A TRANSMISSION PROBLEM SINCE THE DAY I BOUGHT IT, WHEN THE SALESPERSON TOLD ME IT JUST NEEDED TO ADJUST TO MY DRIVING STYLE. MONTHS LATER, IT WAS CLEAR THAT IT WASN'T ADJUSTING TO MY DRIVING STYLE. I TOOK IT IN AND IT WAS "FIXED." ABOUT MAY OR JUNE OF 2006, IT BEGAN TO EXPERIENCE PROBLEMS AGAIN, E.G., SLAMMING, SURGING, DELAYED ENGAGEMENT, ETC. I GAVE IT SOME TIME, HOPING IT WOULD "READJUST," THEN TOOK IT IN NOVEMBER OF 2006, WHEN THE PROBLEMS HAD BECOME MORE ACUTE. IN A 4-5 MINUTE TEST DRIVE WITHIN A MILE OF THE DEALER, THE MOST WORRISOME MALFUNCTIONS COULD NOT BE REPEATED. THE SERVICE MANAGER AT THE TIME SAID THE MINOR ISSUES WERE NORMAL, AND THAT I WOULD HAVE TO "WRITE A LETTER" TO GET THE PROBLEM ADDRESSED. ON SATURDAY, 2/3/07, A TRANSMISSION SURGE PROPELLED MY CAR OVER A SPEED BUMP AND INTO THE CONCRETE, CAUSING WHAT I PRESUMED WAS AN OIL LEAK. THIS TRANSMISSION ISSUE PRESENTS OBVIOUS HAZARDS TO PEOPLE, IN ADDITION TO PROPERTY. AS OF TODAY (2/6/07), THE DEALER IS REQUESTING THAT I PAY APPROXIMATELY $900 TO FIX THE OIL PAN SO THEY CAN DRIVE THE CAR AND ADDRESS THE TRANSMISSION MALFUNCTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181694February 5, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 2003 VW PASSAT GL SEDAN SPUTTERED, STALLED AND SUBSEQUENTLY CAUGHT FIRE IN THE ENGINE COMPARTMENT AROUND 6:30 PM, JAN 26TH, 2007, IN HOLMDEL NJ, POLICE REPORT # 07-1914 HOLMDEL POLICE DEPT. THE CAR HAS BEEN MAINTAINED WELL BY A LOCAL VW DEALER SINCE PURCHASE AND THERE HAS BEEN NO MODIFICATIONS MADE, NOR ANY SIGNS OF TROUBLE PRIOR TO THE INCIDENT. THE FIRE WAS VERY EXTENSIVE AND PUT OUT BY HOLMDEL NJ FIRE DEPT AND THE CAR IS TOTALED. THE SYMPTOM JUST PRIOR TO STALLING IS CONSISTENT WITH IGNITION COIL FAILURE WHICH WAS RECALLED BY VW UNTIL 2002 MODEL YEAR, I.E., ENGINE WARNING LIGHTS, SPUTTERING, SMOKES UNDER HOOD AND THOUGH EXHAUST AND FINAL STALL. THE ENGINE STALL NEARLY CAUSED COLLISION DUE TO THE LOSS OF STEERING BOOST AND THE FIRE WAS RAPID AND LARGE. THUS, I FEAR A LESS FORTUNATE COMBINATION OF CIRCUMSTANCE MAY LEAD TO INJURY OR WORSE TO OTHER PASSENGERS OF CARS WITH VW/AUDI 1.8T ENGINES SUCH AS PASSAT, ZETA, A4, GOLF, ETC.. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10181696February 5, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
AIR BAG WARNING LIGHT CAME ON, CAR WAS TAKEN FOR SERVICE AND DRIVER'S SEAT RECEPTACLE WAS REPLACED. ELECTRONIC PARKING ASSIST HAS SUFFERED REPEATED MALFUNCTIONS, EVEN AFTER TWO ATTEMPTED REPAIRS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181719February 5, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* - THE CONTACT OWNS A 2006 VW PASSAT. THE CONTACT RECEIVED A RECALL NOTICE ON JANUARY 25, 2007 RE: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM. THE DEALER HONORED THE RECALL. HOWEVER, THE CONTACT DIDN'T FEEL SAFE DRIVING THE VEHICLE. FIVE DAYS AFTER RECEIVING THE RECALL THE BRAKES FAILED WHILE A FAMILY MEMBER WAS DRIVING 10 MPH. THE BRAKES WOULDN'T ENGAGE. THE BRAKES REMAINED IN THE UPRIGHT POSITION WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE. VOLKSWAGEN WILL HONOR THE WARRANTY. THE CONTACT REQUESTED TO TERMINATE THE LEASE AND ACCEPT A DIFFERENT VEHICLE OR AN ALLOWANCE FOR ANOTHER VEHICLE. ALSO, THE CONTACT'S RADIATOR HAD TO BE REPLACED AT 200 MILES AND HE FELT THE VEHICLE WAS A LEMON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181393February 2, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE
ON THE 22 JANUARY I PICKED MY CAR UP FROM THE VW DEALERSHIP WHERE I HAD IT REPAIRED. I HAD TOLD THE DEALER TO REPLACE THE TIMING BELT, WATER PUMP, BELTS, SPARK PLUGS, BRAKES AND ROTORS AND THE 95,000 MAINTENANCE ON THE CAR. THIS COST ME WELL OVER A THOUSAND DOLLARS, I SUPPLIED BRAKES AND ROTORS AND SPARK PLUGS. THE CAR RAN OKAY BUT I BEGAN TO SMELL OIL BURNING AND WHENEVER I UNLOCKED MY CAR TO GET IN IT WOULD LOCK AUTOMATIC AND THEN WHEN I STARTED IT THE ALARM WOULD GO OFF. I CALLED THE DEALERSHIP ABOUT THE OIL SMELL AND THEY HAD ME BRING IT BACK IN TO LOOK AT. AT THAT TIME THEY SAID THERE WAS A SMALL LEAK AND THEY WOULD CLEAN IT AND TIGHTEN THE BOLTS, THIS WAS ON FRIDAY JANUARY 26TH. ON MONDAY JANUARY 29TH I WAS TRAVELING AND WHEN I PULLED ON TO THE 4 LANE HIGHWAY AND ACCELERATED THE ENGINE LIGHT BEGAN TO FLASH ON AND OFF, SO I PULLED TO THE SIDE OF THE ROAD AND THE CAR DIED. AFTER A FEW MINUTES I WAS ABLE TO RESTART IT BUT IT RAN VERY ROUGH. THE STATE HIGHWAY PATROL CALLED A TOW TRUCK AND IT WAS TOWED TO THE VOLKSWAGEN DEALER. THE NEXT DAY THEY INFORMED ME THAT AN IGNITION MODULE HAD GONE OUT AND THAT IT WOULD COST ME 30 SOME DOLLARS A PIECE TO REPLACE THEM AND THEY RECOMMENDED REPLACING THEM ALL. WHEN I ASK THEM ABOUT THE RECALL THEY TOLD ME THAT VOLKSWAGEN WAS INTO THE K'S ON THESE AND MY WAS BEFORE THAT. I HAD ASK THEM ABOUT THIS WHEN I RECEIVED THE RECALL LETTER FROM VWOFA, AND WAS TOLD THAT THEY WOULD CHECK IT. I'M NOT SURE WHETHER THEY DID OR NOT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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