Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10200824August 26, 2007
VEHICLE SPEED CONTROL
WHEN STOPPED THE ENGINE RPM'S HAS INTERMITTENTLY RAISE SUBSTANTIALLY, TO THE ~1500-2000 RPM RANGE. ALMOST LIKE IT'S RACING. THIS MAKES IT DIFFICULT TO HOLD THE CAR STOPPED. DEALER COULD NOT DUPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201386August 23, 2007
UNKNOWN OR OTHER
2001 VW PASSAT WITH MANY PROBLEMS**CC THE CONSUMER STATE A FEW MONTHS AFTER PURCHASING HER VEHICLE SHE HAD MULTIPLE PROBLEMS. THE CONSUMER STATED THE DEALER SHOULD SUPPLY RENTAL CARS WHILE REPAIRS ARE BEING DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200431August 22, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TRANSMISSION ON CAR "SHUDDERS" WHEN ACCELERATING BETWEEN 50 MPH AND 75 MPH CREATING UNSAFE DISTRACTION AND PERFORMANCE LIABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200519August 22, 2007
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
I BROUGHT MY VEHICLE FOR SERVICE ON AUGUST 4, 2007, AT VW DEALERSHIP FAIRFAX IMPORTS, IN FAIRFAX, VA. AT THIS TIME I INFORMED MR. DAVID DELOATCHE, SERVICE ADVISOR, THAT MY COOLANT LIGHT (STOP RED LIGHT FLASHING) HAD COME ON AND THERE SEEMED TO BE A LEAK AS THE FLUID WAS NOT SUSTAINING AND RATHER SPILLING OUT. ON AUGUST 4, 2007, I WAS CHARGED $776.99 FOR MANIFOLD OF SERVICES INCLUDING AN INJECTOR FLUSH, POWER STEERING FLUSH, BRAKE FLUID FLUSH, AND COOLANT FLUSH. THE COOLANT BOTTLE WAS REPLACED AND I WAS ASSURED THAT THERE WAS NO ENGINE FLUSH NEEDED. I WAS INFORMED THAT THERE WASN'T ENOUGH TIME TO FIX THE TEMPERATURE SENSOR AND THE CAR WAS SAFE FOR ME TO DRIVE. AS I LEFT THE PARKING LOT ON AUGUST 4, 2007, AFTER MY SERVICE AT FAIRFAX IMPORTS, THE COOLANT LIGHT CAME ON AND THE TEMPERATURE SENSOR ROSE TO 260 DEGREES. I CALLED DAVID DELOATCHE IMMEDIATELY TO INQUIRE ON THE SAFETY OF MY CAR. I WAS ASSURED ONCE AGAIN TO IGNORE THE COOLANT LIGHT AND THE TEMPERATURE SENSOR, AND THAT IT IS SAFE FOR ME TO TURN ON AND USE THE AIR CONDITIONING AND THAT THE CAR WAS COMPLETELY SAFE FOR ME TO DRIVE. MY EMPLOYER, IBM SENT ME FOR TRAINING TO PALISADES, NY FROM AUGUST 5 TO 12, 2007. ON WEDNESDAY, AUGUST 15, 2007, I WAS ENROUTE TO IBM OFFICE IN BETHESDA, MD FROM FAIRFAX, VA. MY ENGINE BLEW OUT ON HIGHWAY 270 AND I WAS PLACED IN A DANGEROUS SITUATION. MY SAFETY WAS DISREGARDED AS MY VEHICLE WASN'T PROPERLY FIXED, AND I WAS ABANDONED ON A MAJOR HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200350August 21, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE DEALER NOTICED A FAILED EXTERIOR BRAKE LIGHT SWITCH. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NUMBER 07V063000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE CONTACT FELT THAT THE RECALL SHOULD BE EXPANDED TO INCLUDE HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000. UPDATED 02-01-08 *BF THE CONSUMER STATED THIS IS THE 3RD RECALL THE VEHICLE WAS NOT INCLUDED IN DUE TO THE VIN NUMBER. THE CONSUMER STATED THE FUEL PUMP PROBLEM THE COMPANY FIXED BECAUSE THEY COULD NOT DISPUTE IT. UPDATED 02/01/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200108August 20, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ON-BOARD DIAGNOSTIC INDICATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER REFUSED TO REPLACE THE UNIT. THE DEALER STATED THAT THERE WERE NO RECALLS AVAILABLE. THE VIN, ENGINE SIZE, AND DEALER INFORMATION WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200171August 20, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
MY 1999 PASSAT 1.8L HAS ABS AND BRAKE LIGHTS FLASHING INTERMITTENTLY WITH THE CHIME COMING ON OCCASIONALLY. THERE APPEARS TO BE NO DEGRADATION OF BRAKING BUT NOT SURE IF ABS IS WORKING OR NOT. THE CONDITION SEEMS TO CORRECT ITSELF, BUT THEN RESTARTS AGAIN WITHIN 10 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199931August 17, 2007
AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN PASSAT. WHILE DRIVING 30 MPH THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE MANUFACTURE STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199758August 16, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
1999 VW PASSAT 1.8 ABS LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199851August 16, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VW PASSAT V6 WAGON 2000 65K MILES ABS BRAKE FAULT WARNING LIGHTS (ABS, BRAKE AND WARNING ILLUMINATED; STOP MESSAGE) APPEARED WHILE DRIVING AT HIGH SPEED ON FREEWAY. INTERMITTENT FOR FIST DAY, REMAINED ILLUMINATED DAY 2 -3. DEALER SERVICE INDICATED THE ABS COMMUNICATION MODULE FAILED; WHEN LIGHTS ARE ON ABS WILL NOT ACTIVATE. ABS MODULE REPLACED AT A COST OF $1189. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199877August 16, 2007
SERVICE BRAKES, HYDRAULIC
I OWN A 2006 VW PASSAT 2.0T. TWO DAYS AGO, AS MY WIFE WAS PARKING WITH THE BABY IN THE BACK SEAT, THE BRAKES SUDDENLY FAILED COMPLETELY AND SHE SMACKED INTO THE CAR IN FRONT OF HER AND IT INTO THE CAR IN FRONT OF IT. LUCKILY NO ONE WAS IN THOSE CARS AND MY WIFE AND BABY ARE OKAY. SHE THEN FILED A POLICE REPORT AND HAD THE ROADSIDE ASSISTANCE PICK IT UP AND TAKE IT TO THE SERVICE CENTER. NOW I KNOW ABOUT THE LATE 2006 RECALL AND WE HAD THAT FIXED BUT GEEZ, IT'S A GOOD THING SHE WASN'T ON THE HIGHWAY! AS OF YESTERDAY, VW MECHANICS COULD NOT DUPLICATE THE PROBLEM AND COULD NOT FIND A MECHANICAL OR COMPUTER ERROR. THE SERVICE REPRESENTATIVE SAID THAT THEY ROAD TESTED IT AND IT WAS FINE. HOWEVER, MY CAR MODEL WAS RECALLED BY VW IN 12/06 AND SUPPOSEDLY FIXED A POWER BRAKE ISSUE. OF COURSE YESTERDAY THEY TOLD ME THAT IT WAS ALSO RECALLED JUST YESTERDAY FOR A SOFTWARE UPDATE. MEANS NOTHING I GUESS...AND THEY'VE ROAD TESTED IT AGAIN. BY THE WAY, HAD MY WIFE FLOORED THE GAS, WITH THE 2.0T ENGINE, IT WOULD HAVE BEEN FAR WORSE. WITNESSES SAW HER SCREAMING AND LOOKING DOWN BEFORE THE ACCIDENT, TRYING TO FIGURE OUT WHAT WAS HAPPENING. VW CONSUMER AFFAIRS, IS ALSO INVESTIGATING THE ISSUE AND THE DEALERS SERVICE LEVELS. NOW TODAY, SOMETHING SURPRISING HAPPENED. MY LOJACK EARLY WARNING SYSTEM CALLED AN EMAILED ME BECAUSE AS IT TURNS OUT THEY WERE ROAD TESTING IT. FUNNY, THEY SAID THEY ROAD TESTED IT YESTERDAY AS WELL BUT I HAD NO EARLY WARNING FROM LOJACK. SOUNDS LIKE I CAUGHT THE SERVICE CENTER IN A LIE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10199690August 15, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHT SWITCH: MY BRAKE LIGHTS STAY ON WHEN MY FOOT IS NOT ON THE BRAKE. THIS LEAVES THE POTENTIAL FOR AN ACCIDENT. I CALLED MY DEALER AND THEY TOLD ME MY CAR WAS NOT COVERED UNDER THE CURRENT RECALL. I LOOKED AT THIS WEB SITE AND IT DESCRIBES THE VERY SAME SYMPTOMS THAT MY CAR IS EXHIBITING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200275August 14, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT WAGON. THE VEHICLE CAUGHT FIRE UNDER THE HOOD WHILE IT WAS PARKED. THE FIRE DESTROYED THE VEHICLE. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT PRIOR TO THE FIRE. THERE IS A FIRE REPORT AVAILABLE; HOWEVER, THE FIRE DEPARTMENT WAS UNABLE DETERMINE THE CAUSE OF THE FIRE. THE CONTACT HAS PHOTOS AND A VIDEO TAPE. THE MANUFACTURER HAD AN INVESTIGATOR INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF FIRE. THE FAILURE AND CURRENT MILEAGES WERE 57,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10199607August 14, 2007
ELECTRICAL SYSTEM
BATTERY GOING DEAD WITHOUT TIME OR REASON; DOORS WOULD LOCK AUTOMATICALLY WITH NO ONE AROUND; TRUNK WOULD UNLOCK AND WOULD NOT SHUT WITHOUT KEY INTERVENTION; LIGHT ON DRIVER'S DOOR LOCK WOULD FLASH INCESSANTLY WITH NO ONE NEAR. CAR WENT OVER FOUR YEARS WITH NO INCIDENT AND SUDDENLY STARTED ACTING "STRANGE." NO CHANGES OR WORK DONE ON ELECTRICAL SYSTEM SINCE NEW WHEN THE BATTERY HAD TO BE REPLACED TWICE. DEALER HAS BEEN VERY COOPERATIVE BUT UNSUCCESSFUL IN FINDING SOURCE, KEEPING CAR AS LONG AS THREE WEEKS (WITH A "LOANER") AND NOT CHARGING EXCEPT FOR A SMALL FIRST TIME INSPECTION. SIX RETURNS TO DEALERSHIP WITH SOME RELIEF; ONLY THE BATTERY GOES DEAD WITH IRREGULARITY. WE HAVE A 2000 PASSAT THAT SITS NEARBY AND HAS NEVER EXPERIENCED THE PROBLEM. NUMBER OF FAILURES IS ONE, BUT ALL RELATED . . SIX TRIPS TO DEALERSHIP AND RELIEF ON ALL BUT THE BATTERY GOING DEAD. WE ARE 80 AND FEAR THAT WE WILL BE CAUGHT OUT AND HAVE SERIOUS PROBLEMS. ALL DATES ARE APPROX. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199445August 13, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS CONTROLLER FAILED. MODULE SCAN SHOWED: 01203 - ELECTRICAL CONNECTION BETWEEN ABS AND INSTRUMENT CLUSTER 03-10 - NO SIGNAL - INTERMITTENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199338August 12, 2007
VEHICLE SPEED CONTROL
ON HOT WEATHER DAYS (90 DEGREES OR MORE) THE ENGINE WILL INTERMITTENTLY RUN AT A HIGH IDLE OF APPROXIMATELY 1,000 RPM AT STOPS. THE ENGINE NORMALLY IDLES AROUND 600 RPM AT STOPS. WHEN THIS HAPPENS, THE CAR LURCHES FORWARD AND REQUIRES EXCESSIVE FORCE ON THE BRAKE PEDAL TO MAINTAIN CONTROL OF THE VEHICLE. AS IT IS AN INTERMITTENT CONDITION, THE DRIVER WILL BE CAUGHT UNAWARE OF HOW MUCH PRESSURE TO APPLY TO THE BRAKE TO BRING THE VEHICLE TO A COMPLETE STOP IN THE ANTICIPATED DISTANCE. THIS HAS LED TO NEAR ACCIDENTS WITH VEHICLES AND PEDESTRIANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199040August 10, 2007
VEHICLE SPEED CONTROL
ENGINE IDLE INTERMITTENTLY SITS HIGHER THAN NORMAL (900-1000RPM) PERMITTING CAR TO WANT TO LURCH FORWARD (LIKE AT TRAFFIC STOPS) WHICH CAN CAUSE THE DRIVER TO HIT THE PERSON IN FRONT OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199088August 10, 2007
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
HAD TO REPLACE BOTH CV BOOTS WITH LESS THAN 55,000 MILES ON CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199102August 10, 2007
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUN ROOF CYCLES ON ITS OWN TO RAISE AND LOWER AFTTER END (IN THE MOON ROOF MODE). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199113August 10, 2007
VEHICLE SPEED CONTROL
I WAS STOPPED AT A TRAFFIC LIGHT ON A SLIGHT UPHILL GRADE WHEN THE CAR'S ENGINE SUDDENLY STARTED TO RACE. THE CAR SURGED FORWARD BEFORE I COULD BRAKE AND HIT THE CAR IN FRONT OF ME. I HAD TO PRACTICALLY STAND ON THE BRAKE TO STOP IT. FORTUNATELY THERE WAS NO DAMAGE AND EVEN MORE FORTUNATELY THERE WASN'T A PEDESTRIAN CROSSING IN FRONT OF ME. THE TEMPERATURE THAT AFTERNOON WAS 98 DEGREES WHICH, I UNDERSTAND FROM THE VW FORUMS IS RELEVANT. OTHER PEOPLE HAVE EXPERIENCED THIS PROBLEM IN VERY HOT TEMPERATURES AS WELL. THIS HAS HAPPENED TO ME ONCE BEFORE BUT I ALREADY HAD MY FOOT ON THE BRAKE AND ONLY HAD TO STAND ON IT TO RESTRAIN THE CAR. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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