Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10237829August 12, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1999 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V156000 (FUEL SYSTEM, GASOLINE:DELIVERY). THE DEALER STATED THAT IN ORDER FOR THE RECALL REPAIR TO BE PERFORMED, THEY WOULD NEED TO PERFORM $800 WORTH OF REPAIRS FIRST. THE CONTACT STATED THAT THE NOTICE DOES NOT CLEARLY STATE THAT, WHICH IT SHOULD. THE MANUFACTURER WAS CALLED AND EXPLAINED THAT THE ADDITIONAL CHARGES MAY APPLY IF THE RECALL REPAIR NEEDS TO BE PERFORMED. THE CONTACT STATED THAT IT SHOULD BE CLEARLY STATED IN THE NOTICE THAT ADDITIONAL CHARGES MAY ACCRUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237631August 11, 2008
SERVICE BRAKES, HYDRAULIC
ABS COMPUTER FAILURE 98 VW PASSAT... COMPLETE ABSFAILURE ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237757August 11, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I WAS DRIVING ABOUT 55 ON THE HIGHWAY WHEN I SAW SMOKE COMING OUT OF MY VENTS I STOP AND OPEN THE HOOD AND NOTICE MY CAR HAD CAUGHT ON FIRE FROM THE LEFT BOTTOM SIDE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10237603August 10, 2008
SERVICE BRAKES, ELECTRIC
THE ABS WARNING LIGHT WOULD FLASH AND BRAKE WARNING WOULD LIGHT UP. THE CAR WAS STILL DRIVABLE. THIS STARTED JUST AROUND 101,000 MILES. I LOOKED UP THIS TYPE OF WARNING LIGHT TO SEE IF ANY ONE ELSE HAD EXPERIENCED THIS, AN ONLINE FORUMS SUGGESTED THAT THE ABS ELECTRONIC CONTROL MODULE FAILED. I USED VAGCOM, AN OBDII DEVICE, TO SEE IF THE ABS MODULE COULD BE THE CAUSE TO THE PROBLEM. THE ABS MODULE FAILED. I SENT IN THE MODULE TO BE "REBUILT".*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237521August 9, 2008
SERVICE BRAKES, HYDRAULIC
ABS BRAKES CEASED TO FUNCTION AFTER APPROX 60K MILES. BECAUSE OF THE EXPENSE TO FIX (DEALER QUOTED $2400, INDIE MECHS ABOUT $1400), THEY REMAIN NON-FUNCTIONAL (MY CAR IS NOW 95K MILES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237418August 8, 2008
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE HAD THE 2003 PASSAT GLX FOR LESS THAN 2 WEEKS, I HAVE ONLY PUT 307 MILES ON IT. TODAY WHILE ON THE INTERSTATE, THE CAR QUIT PULLING. IT WAS NOT GETTING ANY GAS. THEN IT DIED COMPLETELY AND WOULD NOT START. IT TURNS OVER BUT WON'T START. WAS ON THE SIDE OF THE INTERSTATE FOR NEARLY AN HOUR WAITING FOR A TOW TRUCK. WAS TOLD THAT IT IS THE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237432August 8, 2008
INTERIOR LIGHTING, EXTERIOR LIGHTING
REAR TAIL LIGHT ON 2002 VOLKSWAGEN PASSAT 4 MOTION REMAINED ON EVEN WHEN CAR WAS SHUT OFF OR LOCKED. DEALERSHIP REPLACED COMFORT CONTROL MODEL FOR $500.00. SINCE THE REPLACEMENT, INTERIOR LIGHTS COME ON PERIODICALLY CAUSING THE BATTERY TO DRAIN AND THE PASSENGER DOORS WILL NOT UNLOCK WITH THE KEY FOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237171August 6, 2008
SEATS
THE CAR SEAT HEATER (DRIVER'S SIDE) BURNED THROUGH THE FABRIC, LEAVING 1 INCH HOLE IN THE SEAT. THERE WAS NO INJURY. THIS HAPPENED WITH NORMAL USE OF THE HEATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236957August 5, 2008
SERVICE BRAKES, HYDRAULIC
ABS/ BRAKE LIGHT ARE ON AND 3 CHIMES SOUND WHEN VEHICLE IS TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237054August 5, 2008
SERVICE BRAKES, ELECTRIC
DEFECTIVE ABS CONTROLLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237057August 5, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT EXPERIENCED ISSUES WITH THE ELECTRICAL SYSTEM. THE ALARM IN HER VEHICLE WOULD GO OFF UNEXPECTEDLY. SHE HAD TO UNPLUG THE BATTERY IN ORDER TO SHUT OFF THE ALARM. IN ADDITION, THE CONTACT COULD NOT CONTROL THE LOCKING AND UNLOCKING OF THE DOORS OR THE WINDOWS GOING UP AND DOWN. THE ONLY WINDOW SHE COULD CONTROL WAS THE DRIVER'S SIDE WINDOW. THERE WAS ALSO APPROXIMATELY FOUR INCHES OF WATER UNDER THE DRIVER'S SEAT. SHE BELIEVED THAT IT WAS COLLECTIVE RAIN WATER THAT DID NOT DRAIN, BUT RATHER ESCAPED INTO THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE REPAIRS WOULD COST OVER $4,000. THE MANUFACTURER CALLED THE DEALER AND ASKED THEM WHY IT WOULD COST SO MUCH FOR THE REPAIRS. THE CONTACT'S CASE WAS FILED BY THE MANUFACTURER. SHE ALSO TOOK THE VEHICLE TO AN OUTSIDE MECHANIC AND THEY STATED THAT THE ISSUES WERE COMMON AMONG VOLKSWAGEN OWNERS. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000 AND FAILURE MILEAGE WAS APPROXIMATELY 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237101August 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE HAD PROBLEMS WITH MY 2004 PASSAT INSTRUMENT PANEL SINCE THE FIRST YEAR I BOUGHT IT. THE PANEL WOULD SHOW FALSE "DOOR AJAR" WARNINGS AND "TRUNK AJAR" WARNINGS. ABOUT A YEAR LATER IT STARTED SHOWING THE "GAS LID AJAR" WARNING LIGHT. I REPORTED IT TO THE DEALERSHIP AND WAS TOLD THAT THERE WAS NO SUCH LIGHT. IT CONTINUED TO HAPPEN, AND THE DEALERSHIP TOLD ME TO TAKE PICTURES OF THE WARNING NEXT TIME IT OCCURRED. THIS HAPPENED QUITE OFTEN, BUT THE WARRANTY RAN OUT BEFORE I COULD SHOW IT TO THEM AND THEY NOW SAY THAT IT'S NOT COVERED. THE INSTRUMENT WARNING PANEL NOW GETS SO DIM THAT YOU CAN'T READ IT WHEN THE CAR GETS TOO HOT SITTING IN THE SUN. ABOUT A YEAR AGO, THE ENGINE WARNING LIGHT CAME ON AND THE WARNING PANEL STATED, "STOP! TURN ENGINE OFF IMMEDIATELY." I WAS 320 MILES AWAY FROM HOME BY MYSELF AT THE TIME. I DISCOVERED THAT THERE WAS NO PROBLEM. IT WAS JUST A MALFUNCTIONING WARNING. TWO WEEKS AGO, THE ENGINE LIGHT CAME ON AGAIN, SO BECAUSE OF THE PAST FALSE SIGNALS, I IGNORED IT AND DROVE A 640 MILE ROUND TRIP BY MYSELF. A WEEK LATER, MY HUSBAND AND I WERE ON A TRIP AND THE ENGINE LIGHT WAS STILL ON. THE SECOND DAY OF THE TRIP, OUR CAR BATTERY WENT DEAD AND WE HAD TO REPLACE THE BATTERY. HAVING A FAULTY SYSTEM CAUSED ME TO DISREGARD THE WARNINGS AND, THEREFORE, HAD TO PURCHASE A NEW BATTERY. I AM THOROUGHLY DISGUSTED WITH VOLKSWAGENS PRODUCTS AND THE DEALERSHIPS SERVICE AND INTEGRITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236875August 4, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN PASSAT. THE CONTACT STARTED THE IGNITION AND THE ANTILOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. WHILE THE LIGHT WAS ILLUMINATED, THE AIR CONDITIONER UNIT, WINDSHIELD WIPERS, AND HEADLIGHTS WERE INOPERATIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ELECTRICAL COMPONENT IN THE IGNITION SWITCH. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS DISPLEASED TO KNOW THAT HIS VIN WAS NOT INCLUDED IN THE RECALL, ESPECIALLY SINCE THE FAILURES WERE IDENTICAL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236914August 4, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
1. DRIVING CAR TRANSMISSION SHIFTED ERRATICALLY WHEN PULLING OUT OF HOUSE. ALSO HIT ANOTHER CAR AS TRANSMISSION SHIFTED WITHOUT DOING ANYTHING. 2. ALWAYS WHEN RAINS. 3. SUNROOF DRAIN/AIR PLENUM AREA DEALER SAID WAS BLOCKED AND WATER WENT DOWN B PILLAR. SHORTED OUT TRANSMISSION COMPUTER IN PASSENGER FOOT WELL. WATER PASSED OVER JUNCTION CONNECTIONS IN B PILLAR ALSO SHORTED OUT AIRBAG SENSOR AND OTHER ELECTRICAL. VW NOW ISSUES SERVICE ACTION 66C8/P9 TO COVER THIS WHICH WAS NOT LISTED AS MAINTENANCE. DEALER SAID HE WAS NOT DOING THIS. VERY POOR DESIGN. IF DRAINS FOR SUN ROOF AND PLENUM CLOG THEN WATER GOES INSIDE AND SHORTS CRITICAL ELECTRONICS. TRANSMISSION COMPUTER IN PASSENGER FOOTWHEEL WHICH FILLED WITH WATER COSTS $2000 AND COULD OF BEEN MY LIFE. IN GENERAL THIS CAR HAS HAD MANY RECALLS AND IS UNSAFE. I HAVE HAD IT FOR 5 YEARS AND ONLY 38K MILES AND EVERY RECALL HAS SURFACE AS PROBLEM IN THIS CAR FROM SEAT HEATERS STAYING ON, BRAKE LIGHTS SHORTING, HEAD LEAKING, FRONT SUSPENSION ASSEMBLY VIBRATING LOOSE ALMOST CAUSING ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236918August 4, 2008
STEERING, SUSPENSION:FRONT
ON MY VEHICLE, THE PASSENGER FRONT LOWER CONTROL ARM IS FAILING AT THE BALL JOINT. THERE ARE LOUD SCREECHES AT LOW SPEEDS WHEN PASSING OVER BUMPS COMING FROM THE BALL JOINT EVIDENCING THE INAPPROPRIATE WEAR. THIS WAS ADDRESSED AND REPLACED ACCORDING TO SERVICE BULLETIN "VM" WITH VOLKSWAGEN IN EARLY 2005, BUT THE PART IS WEARING IMPROPERLY AGAIN. FAILURE OF THIS PART COULD CAUSE LOSS OF STEERING AND COULD BE FATAL AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236924August 4, 2008
FUEL SYSTEM, GASOLINE
IDENTICAL TO 07V375000, BUT 2004 NOT 2003 MODEL YEAR 1. NONE 2. FIRST TIME. 3. TOWED CAR TO DEALER, IDENTIFIED BROKEN FUEL PUMP. 3A. REPLACING FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237128August 1, 2008
ENGINE AND ENGINE COOLING
2003 VOLKSWAGEN PASSAT WITH AN OIL SLUDGE PROBLEM. CONSUMER STATES THAT THERE IS AN EXTENDED WARRANTY DUE TO THIS OIL SLUDGE PROBLEM. *KB THE VEHICLE HAD A SLIGHT ENGINE KNOCK, BEFORE THE OIL WAS CHANGED. THE DEALER STATED THE LOW OIL PRESSURE WAS PROBABLY CAUSED BY THE PICK UP TUBE IN THE OIL PAN BLOCKED BY OIL SLUDGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236359July 30, 2008
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE STOPPED AT LIGHT, CAR STALLED AND WOULD NOT START. FUEL PUMP FAILED. DEALER REPLACED FUEL PUMP TO FIX PROBLEM. VERY SIMILAR TO 07V375000 BUT FOR 2004 MODEL PASSAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236151July 28, 2008
FUEL SYSTEM, GASOLINE, STRUCTURE:BODY, EQUIPMENT
THIS CAR WAS NEVER INSPECTED FOR RECALLS, OR SAFETY ISSUES. THE MOMENT THE CAR WAS HANDED TO US THE BATTERY DIED. THE DEALERSHIP QUICKLY CHANGE THE BATTERY. THE CAR WAS HESITATING ON ACCELERATION EVER SINCE. IT WAS ON JULY 27 2008 THAT FINALLY THE CHECK ENGINE LIGHT CAME ON. TOOK THE CAR TO A GARAGE AND IT HAS COAST US 270 DOLLARS TO FIX IT SO FAR. WE HAVE NOT HAD THIS CAR FOR MORE THAN A MONTH. THERE ARE TWO RECALLS ON THIS CAR THAT WERE NEVER LOOK AT OR FIXED BY PRECISION TOYOTA OF TUCSON . ONE OF THESE RECALLS CAN CAUSE FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235852July 26, 2008
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE
I HAVE A '01 VW PASSAT. I HAD TO GO TO THE VW DEALER TODAY SINCE I WAS HEARING A PINGING NOISE WHEN I DRIVE. THEY CHECKED AND ADVISED THAT THE LOWER CONTROL ARM AND TIE ENDS WOULD NEED TO BE REPLACED SINCE THEY WERE WORN OUT. THE CAR HAS 77K MILES AND ON RESEARCHING HAVE FOUND THAT OTHER VW PASSAT OWNERS FROM THE SAME TIME FRAME ARE HAVING THE SAME ISSUE. IT HAS BEEN ATTRIBUTED TO DESIGN FLAWS. I AM WORRIED THAT THIS IS GOING TO DETERIORATE AND LEAD TO AN ACCIDENT. ADDITIONALLY THEY IDENTIFIED A VALVE COVER CAMSHAFT SEAL LEAKAGE. THIS IS ANOTHER ISSUE THAT HAS BEEN IDENTIFIED BY OTHER OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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