Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10521641June 25, 2013
SEAT BELTS
THE REAR DRIVER SIDE SEAT BELT RETRACTOR BROKE AND WILL NOT RETRACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521597June 25, 2013
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR SEEMS LIKE ITS LOOSES POWER OR DON'T WANT TO GO AT ANY SPEED WHEN I NEED TO SPEEDUP AND WHEN I PUT IT IN PARK POSITION THE RPM NEEDLE KEEPS GOING UP OR DOWN I TOOK IT TO MY MECHANIC HE CHECK FOR ANY CODES AND CAME OUT THAT COIL #1 AND #3 WERE BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521527June 24, 2013
STEERING
WENT TO START MY CAR AFTER WORK, IT TURNED OVER AND STALLED IMMEDIATELY. I GET THE ERROR MESSAGE 'STEERING COLUMN LOCK IS DEFECTIVE' FOLLOWED BY 3 LOUD BEEPS. THIS ISSUE HAD ME STRANDED FOR ABOUT A HALF HOUR UNTIL MANY TIMES OF TRYING, IT FINALLY STARTED AND RAN. FROM WHAT I HAVE SEEN THIS IS A VERY COMMON ISSUE AND VW DEALERS ARE WANTING ON AVERAGE $1800 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520532June 18, 2013
ELECTRICAL SYSTEM, STRUCTURE
CAR WAS HAVING A FOUL ODOR. DEALER DID NOT HAVE INFORMATION FOR OTHER COMPLAINTS. AFTER WORK, CAR WOULD NOT START, ALARM WOULD NOT STOP. ALARM KILLED BATTERY. DEALER SAID LEAK IN SUNROOF CAUSED MODULE TO CORRODE AND LEAK INTO INTERIOR. $1,440.00 TO REPAIR. PROBLEM IS IDENTIFIED IN CLASS ACTION BUT OUR CAR IS NOT INCLUDED. I AM LEASING A CAR FOR MY SON TO DRIVE BUT NOW HIS DAUGHTER HAS ECZEMA AND ASTHMA FROM THE MOLD. HOW CAN I GET VW TO FIX MY CAR TOO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519844June 14, 2013
SERVICE BRAKES
INTERMITTENT WARNING LIGHTS APPEAR:ABS,BRAKE,STOP,BRAKE FAULT ON DASH WARNING AREA. STOPPED AT LOCAL REPAIR CENTER,COULD NOT DUPLICATE PROBLEM ON ROAD TEST.UNABLE TO DIAGNOSE PROBLEM WITH ABS CONTROL MODULE.,MUST BE DONE ONLY AT VW DEALERSHIP. DROVE WITHOUT WARNING COMING ON BUT HAPPENED 3 OR SO HOURS LATER. HAVE SEEN NUMEROUS COMPLAINTS REGARDING THIS PROBLEM..NHTSA ID NUMBER 10016037 SERVICE BULLETIN NOTED A WARRANTY REPAIR PROCESS FOR ANTI-LOCK BRAKE SYSTEM(ABS) CONTROL MODULE FOR THIS YEAR OF MY PASSAT AND MANY OTHER YEARS BEFORE AND AFTER AS WELL AS OTHER VW MODELS. VOLKSWAGEN SAID MY VIN # WAS NOT AMONG THE REPAIR CAMPAIGNS.IS THIS A CONCERN ESPECIALLY FOR YOUR ABS CONTROL THAT ALL VEHICLES BE CHECKED AND REPAIRED AS A SAFETY ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519561June 12, 2013
FUEL/PROPULSION SYSTEM
WE PURCHASED A 2009 VW PASSAT BRAND NEW IN 2009. SINCE THEN, WE HAVE HAD IT WORKED ON MULTIPLE TIMES, ALL FOR THE SAME PROBLEM! THE CAR SHOWS NO WARNING SIGN, AND ALL OF A SUDDEN IT SHAKES, SHUTS OFF, AND WILL NOT RESTART. THIS HAS HAPPENED WHILE DRIVING, AS WELL AS WHEN PARKED AND TRYING TO START THE CAR. THIS IS ALL IN REGARDS TO DEFECT IN THE FUEL PUMP SYSTEM. THE FUEL PUMP HAS BEEN REPLACED THREE TIMES, ALONG WITH FUEL PRESSURE SENSOR, INTAKE MANIFOLD, BATTERIES, YOU NAME IT. THIS PROBLEM BEGAN AT ABOUT 15,000 MILES, AND TWO OF THE REPAIRS WERE STILL UNDER WARRANTY. EVERYTIME WE HAVE BROUGHT IT TO THE VW DEALER, IT HAS BEEN THE SAME EXACT ISSUE. THIS IS AN EXTREMELY DANGEROUS ISSUE, I WAS LUCKY I WAS NOT DRIVING ON THE INTERSTATE WHEN THIS OCCURRED. I AM FEARFUL OF WHAT COULD HAPPEN, THIS CAR IS NOT SAFE. THE ISSUE HAS NOT BEEN FIXED, AND I AM UNSURE HOW THIS HAS NOT BEEN RECALLED ALREADY. I HAVE READ REVIEWS AGAIN AND AGAIN ON THE SAME ISSUE WITH THE 2009 PASSAT MODELS, AND OTHER PASSAT YEAR MODELS HAVE HAD FUEL SYSTEM RECALLS AS WELL. WHATEVER THE UNDERLYING CAUSE OF THIS, WHATEVER IS CAUSING THE FUEL PUMP TO GO BAD, OR IF THEY ARE JUST JUNK, IT IS NOT SAFE AND THIS ISSUE NEEDS TO BE INVESTIGATED IMMEDIATELY. VW WILL TAKE IT MORE SERIOUSLY WHEN A LIFE IS ON THE LINE. STILL TODAY, ON 6/12/2013, THOUSANDS OF DOLLARS LATER, MY 2009 VW PASSAT IS ONCE AGAIN BROKE DOWN, NOT STARTING, AND THE FUEL PUMP ONCE AGAIN, NEEDS TO BE REPLACED. CLEARLY THIS IS A MANUFACTURER'S DEFECT. WE BOUGHT A BRAND NEW CAR FOR THE SAFETY AND RELIABILITY VALUE, AND THIS HAS BY FAR BEEN THE MOST UNRELIABLE AND DANGEROUS VEHICLE I HAVE EVER OWNED IN MY LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519371June 11, 2013
ENGINE
IN STOP AND GO TRAFFIC AND TRAVELING AT AN EXTREMELY SLOW SPEED, THE VEHICLE BUMPED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT IGNITED THE VW PASSAT INTO FLAMES DESTROYING THE ENTIRE VEHICLE. IMPORTANTLY, THE OTHER VEHICLE INVOLVED HAS ZERO DAMAGE AS THE BUMP WAS EXTREMELY LIGHT. WE ARE AWARE THE MODEL YEAR 2006 VW PASSAT HAS A HISTORY OF THIS OCCURRING IN FRONT END COLLISIONS. WE STRONGLY REQUEST AND RECOMMEND A RECALL BE DEMANDED OF VW. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10516055June 10, 2013
FUEL SYSTEM, GASOLINE, ENGINE
I GOT A SEVERAL TIME OF SERVICE FROM VW DEALER, BUT THE PROBLEM IS STILL RECURRING. I GOT MORE 100 TIMES OF SUDDENLY ENGINE OFF OR NOT ACCELERATION WHILE DRIVING. I FOUND YOUTUBE LINK THAT IT IS EXTREMELY SAME WITH MY PROBLEM : WWW.YOUTUBE.COM/WATCH?V=LYJB4ERLJES THE PROBLEM RECURS FOR A YEAR FROM THE FIRST RECOGNITION, I REPLACED FUEL PUMP, FUEL SENSOR, FUEL PRESSURE REGULATOR AND SUCTION VALVE FOR THIS PERIOD. BUT THE PROBLEM IS NOT FIXED. I FOUND ANOTHER FORUM LINK FOR MY PROBLEM : 1) HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?3462993-ATTN-3.6L-OWNERS-HAS-YOUR-ENGINE-FAILED I GOT VERY DANGEROUS SITUATION FOR MANY TIMES DUE TO THE PROBLEM. FOR EXAMPLE, I HAD TWICE THAT MY CAR WAS STOPPED WHEN I LEFT TURN AROUND ON CROSS WAY. ANOTHER CAR WAS COMING TO MY SIDE AND STOPPED BARELY. IF THE CAR COULDN'T STOP, I MIGHT GET SEVERE ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516072June 10, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT AFTER REFUELING, FUEL SPILLED OUT OF THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 109,000. UPDATED 07/10/13*LJ UPDATED 07/11/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515785June 8, 2013
FUEL SYSTEM, DIESEL, ENGINE
I WAS DRIVING DOWN THE HIGHWAY GOING APPROXIMATELY 67 MPH IN THE MIDDLE LANE. THE BATTERY LIGHT FLASHED ONCE, NO OTHER WARNING OTHER LIGHTS FLASHED AND THERE WERE NO PREVIOUS WARNING LIGHTS TO FLASH. SUDDENLY THE CAR HESITATED AND THEN MY SPEED DROPPED TO 0 IN A MATTER OF SECONDS. LUCKILY, THE TRANSPORT TRUCKS BEHIND ME WERE PAYING ATTENTION AND ACTUALLY BLOCKED THE TRAFFIC UNTIL I COULD GET THE CAR IN NEUTRAL TO SAFELY ROLL ONTO THE SHOULDER. THIS IS A HUGE SAFETY ISSUE; I WAS LUCKY. WHAT GOOD IS IT TO HAVE A CAR THAT YOU NOW FEEL IS UNSAFE TO DRIVE! VW SHOULD HAVE TO BUY THIS CAR BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515528June 6, 2013
AIR BAGS
BRAND NEW CAR AND THE PLASTIC OVER THE STEERING WHEEL AIRBAG IS CRACKING AND DISINTEGRATING. IT HAS FORMED A CRACK THAT IS STARTING AT THE BOTTOM AND FORMING A CIRCLE AROUND THE EMBLEM IN THE CENTER. RESEMBLES A QUESTION MARK. PICTURE OF IT STARTING SHOWN HERE IN THE LOWER RIGHT OF THE EMBLEM. HTTP://S191.PHOTOBUCKET.COM/USER/LIGHTFLYER1/MEDIA/2013%20PASSAT%20TDI%20SEL/IMG_20130603_122923_ZPS5DBE1CA3.JPG.HTML OTHER REPORTED OCCURRENCES AT WWW.TDICLUB.COM HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?P=4206936#POST4206936. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515354June 5, 2013
ENGINE, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
MY VW PASSAT 2007 STALLS AND/OR DOES NOT START. IT HAS STALLED WHILE DRIVING ON THE FREEWAY AND THEN SOMETIMES DOES NOT START AT ALL. SOMETIMES IF TRIED AFTER A WHILE IT MAY START. I'M TOLD IT IS A HIGH PRESSURE FUEL VALVE PROBLEM THAT IS PART OF A RECALL BUT MY VIN DOES NOT QUALIFY FOR THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515062June 4, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT TDI. THE CONTACT STATED THAT WHEN ATTEMPTING TO ENGAGE THE BRAKES, THE PEDAL SUNK INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 22,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514385May 30, 2013
ENGINE, VEHICLE SPEED CONTROL
IF I AM DRIVING WITH NO ACCELERATION (COASTING) AND STEP ON THE GAS TO ENTER TRAFFIC THERE IS NO POWER; NOTHING HAPPENS WHEN YOU PUSH ON THE GAS. THIS HAS HAPPENED NUMEROUS TIMES BOTH IN TOWN WHEN TRYING TO ENTER TRAFFIC, AS WELL AS ON THE FREEWAY TRYING TO CUT IN BETWEEN CARS. THIS IS VERY DANGEROUS IF ONE DOES NOT HAVE LOTS OF ROOM BETWEEN CARS. THE VOLKSWAGEN DEALER CLAIMS THIS IS ONLY A PROBLEM FOR ME BECAUSE I AM NOT USED TO DRIVING A CAR WITH A DIGITAL THROTTLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513887May 28, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE WAS TOWED TO A MECHANIC FOR INSPECTION WHERE THEY STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513635May 27, 2013
ENGINE
AS WE WERE APPROACHING A STOP SIGN THE ENGINE HESITATED OR STUTTERED AS WE CAME TO A STOP. AS I ATTEMPTED TO START AGAIN, THE ENGINE HESITATED, I NOTICED THAT THE ENGINE LIGHT HAD COME ON, SMOKE WAS COMING OUT FROM UNDER THE HOOD. I PULLED OVER AND OPENED THE HOOD TO FIND THE TOP LEFT REAR OF THE ENGINE COVER ON FIRE. I CALLED 911 AND THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE WHICH HAD BY THEN CONSUMED MOST OF THE PLASTIC COMPONENTS ON TOP AND REAR OF THE ENGINE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10513216May 23, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ABS MODULE FAILURE, ABS LIGHT ON BRAKE LIGHT BLINKING AND THEN ASR LIGHT ON, HAPPENS RANDOMLY, NO SPECIFIC REASON, DRY WEATHER, HUMID, DAY OR NIGHT. STILL COMES ON RANDOMLY, NO SPEEDING, PROBLEM GOES AWAY WHEN CAR IS TURNED OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512945May 21, 2013
SEATS, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
I PURCHASED THE VW PASSAT IN DECEMBER 2012. I NOTICED WITHIN THE FIRST WEEK THE SLOW RESPONSE OF THE NAVIGATION BUT I THOUGHT MAYBE BECAUSE OF THE COLD WEATHER. I LIVE IN MICHIGAN. WHEN SPRING CAME AROUND I STILL SAW THE SLOW RESPONSE AND IT WAS AGITATING ME. I PUT THE CAR IN REVERSE AND BACK OUT OF MY DRIVE WAY AND THE CAMERA STILL DOESN'T COME ON TILL AFTER. AT THE SAME TIME MY SEAT WAS SQUEAKING. I TOOK IT TO THE DEALER AND THEY SAID THE SEAT IS FINE AND THEY WILL ASK ABOUT THE NAVI UNIT. AT ONE POINT THE NAVI RESTARTED WHILE I WAS DRIVING. I TOOK IT BACK TO THE DEALER AND SHOWED THEM HOW SLOW IT RESPONDS AND THEY GOT APPROVAL TO REPLACE IT. I ALSO SHOWED THEM THE SEAT THEY LOOKED AND SAW THAT IT WAS CRACKED. HOW CAN A SEAT CRACK? THE SECOND NAVI UNIT HAD THE SAME RESPONSE TIME. IT ALSO RESTARTED WHILE I WAS DRIVING. I TOOK IT TO THE DEALER AND THEY CALLED VW AND THE TECHNICIAN ON THE PHONE TOLD THEM THAT THE SD CARD I AM USING FOR MY MUSIC IS TO LARGE OF MEMORY PROBABLY THAT'S WHY ITS SLOW. NOW I AM AN ENGINEER AND THAT IS JUST ABSURD. I CALLED VW AND THEY SAID I CANT TALK TO A TECHNICAL EXPERT THEY WILL HAVE TO CALL THE DEALER SHIP. HAVE NOT HEARD ANYTHING AND THE DEALER HAS NOT AS WELL. I THEN MOVED ALL MY MUSIC TO THE INTERNAL HARD DRIVE AND TOOK IT TO THE DEALER AND THEY SAID WILL CALL THEM AND EXPLAIN TO THEM WHAT IS HAPPENING. THE MUSIC IS NOT THE PROBLEM EVEN WITH OUT ANY MUSIC THE UNIT IS VERY LAGGING. IF THE NAVIGATION UNIT BOOT UP IS SLOW THAT IS FINE. WHAT IS THE PURPOSE OF THE CAMERA IF I CAN BACK OUT OF MY DRIVE WAY OR ANY PARKING SPOT START TO DRIVE THEN SEE THE CAMERA. NOW SOMETIMES IT WORKS BUT MOST OF THE TIME THE UNIT TAKES CLOSE TO A MINUTE OR SO TO BOOT UP. ALSO THE NEW SEAT THEY PUT IN IS BEGINNING TO SQUEAK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512737May 19, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
2001 PASSAT 1.8T MANUAL TRANSMISSION DEVELOPED FUEL LEAK ON THE FIREWALL ATTACHMENT AREA, ON THE MIDDLE LINE DIRECTLY OVER CATALYTIC CONVERTER; CAR COMPARTMENT SMELLED HEAVILY OF GASOLINE. STOPPING CAR AND INSPECTING THE FUEL LINE SHOWED THE CRACK. THIS IS A VERY SERIOUS ISSUE AND WAS VERY LUCKY IN THIS CASE NOT TO HAVE CAR ON FIRE. PLEASE INVESTIGATE THIS AS THERE SEEMS TO BE RELATED RECALLS FROM VW ON THIS ISSUE. I'M SCARED TO HAVE KIDS ON BOARD THE PASSAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512646May 18, 2013
ENGINE, POWER TRAIN
I WAS GETTING ONTO THE HIGHWAY IN MY 2006 3.6 PASSAT. THE CAR LOST POWER, CHECK ENGINE LIGHT & EPC LIGHT CAME ON IN THE CAR. THE CAR WOULD NOT ALLOW ME TO GO OVER 40MPH, SO I EXITED THE HIGHWAY & DROVE CAR TO THE MECHANIC. THEY REMOVED THE TRANSMISSION TO FIND THE ISSUE OF THE BOLT HOLDING THE OIL PUMP WAS PARTIALLY REMOVED. THE CAR DETECTED A TIMING ISSUE & WAS THE REASON THAT IT WOULD NOT ALLOW ME TO GO OVER 40 MPH. WHEN THE MECHANIC REMOVED THE BOLT TO REPLACE IT, IT CAME OFF IN TWO PIECES. HE STATED THAT THE BOLT WAS NOT THE APPROPRIATE BOLT & THE NEW GUIDELINES REQUIRED A DIFFERENT BOLT WITH ADDITIONAL TORQUE. THIS WAS AN ENGINEERED MANUFACTURER DEFECT WITH VOLKSWAGEN & SHOULD BE REQUIRED TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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