Volkswagen Jetta Complaints (2006)
580 consumer complaints on file.
- #10558469January 4, 2014SEATS, ELECTRICAL SYSTEM
WHILE DRIVING HOME WITH MY WIFE, SHE STATED THAT SHE THOUGHT SHE HAD NOTICED A BURNING SMELL. THE HEATED SEATS WERE ON AS IT WAS A COLD MORNING. THE NEXT DAY I NOTICED THAT THE BACK REST OF THE SEAT HAD A SMOLDERING MARK AS WELL AS SOME SORT OF SMOKE DAMAGE AS IF THERE WAS A FIRE ON THE INSIDE OF THE SEAT. WE LATER LOOKED ON HER JACKET AND NOTICED THAT THERE WAS TRANSFER OF THE "LEATHER" TO HER JACKET. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10556286December 16, 2013POWER TRAIN, ELECTRICAL SYSTEM, STRUCTURE:BODY
I AM THE OWNER OF A 2006 VW JETTA TDI SEDAN. I PURCHASED THE VEHICLE USED IN A PRIVATE SALE IN 2009. BY 2011 I WAS HAVING NUMEROUS PROBLEMS WITH THE VEHICLE. THE DUAL MASS FLYWHEEL FAILED JUST AFTER I HAD MY CAR AT THE DEALERSHIP FOR THE TIMING BELT SERVICE (APPROXIMATE MILEAGE 106,000). I HAD TO HAVE IT TOWED (AT MY EXPENSE) TO THE DEALERSHIP SINCE IT WASN'T SAFE TO DRIVE THE 130 MILES. DEALERSHIP SAID IT WAS A KNOWN PROBLEM BUT VOLKSWAGEN OF AMERICA HAS NOT OFFERED ANY ASSISTANCE. APPARENTLY SOMEONE HAS TO DIE TO GET THEIR ATTENTION. APPROXIMATE COST OF REPAIRS: $1,800. 2ND BIG PROBLEM IS ELECTRICAL. WIRING HARNESS IN THE DRIVER DOOR FAILED SOON AFTER I PURCHASED IT. IT STARTED WITH THE DRIVER WINDOW SWITCH NOT WORKING. THEN THE LOCK/UNLOCK BUTTON QUIT WORKING. THEN THE INTERIOR/EXTERIOR SAFETY LIGHTS. I HAVE HEARD THAT IT WILL PROGRESS TO THE TRUNK LID, THE OTHER WINDOWS, THE FUEL DOOR, ECT. ONCE AGAIN AN EXTREMELY COMMON PROBLEM DUE TO A POOR DESIGN. ONCE AGAIN VOLKSWAGEN OF AMERICA HAS REFUSED TO OFFER ASSISTANCE - THE DEALERSHIP QUOTED ME JUST UNDER $500 IN PARTS AND LABOR. WHY WOULD A HARNESS COST $205!!! THIRD PROBLEM IS COSMETIC ISSUES. THE PAINT IS FLAKING OFF ESPECIALLY NEAR THE SEAMS AND AT THE WHEEL WHEELS. RUST FORMED WHERE THE PAINT BUBBLED UP AT TWO OF THE FOUR WHEEL WHEELS. THERE IS A SERVICE BULLETIN FOR PAINT PROBLEMS IN THE GENERATION BEFORE THIS VEHICLE AND A 10-12 YEAR CORROSION WARRANTY THAT VW REFUSES TO HONOR. ADDITIONALLY, PROBLEMS WITH POOR MANUFACTURING PRACTICES AND MATERIALS ABOUND IN THIS VEHICLE. THE HEADLINER PULLS AWAY FROM THE PILLARS AT THE SEAMS IN THE REAR DUE TO DEFECTIVE MATERIALS. IT WILL SEPARATE FROM THE ROOF AND BECOME A HANGING VISIBILITY HAZARD. THE PLASTIC DASH PIECES DON'T FIT TOGETHER - SHRINKING AND PULLING AWAY AT THE SEAMS. STEREO BUTTONS (AS WELL AS DOOR SWITCHES) BUBBLE AND FLAKE OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554092November 28, 2013ENGINE
VW IS VERY MUCH AWARE OF THE DEFECT REGARDING CAMSHAFT FAILURE IN THE ENGINE, RESULTING IN HIGH REPAIR COSTS AND DANGEROUS LOSS OF POWER THAT COULD RESULT IN A COLLISION. VW SOUTHTOWNE IN UTAH CALLED THE ENGINE "EXPERIMENTAL" BASICALLY ADMITTED THAT VW KNEW THERE WAS A PROBLEM AND ONLY BUILT THE ENGINE FOR 1.5 YEARS AS A RESULT. THEY ONLY RESPOND THAT THE CAR IS OUT OF WARRANTY AND IS THE CONSUMERS PROBLEM TO PAY FOR A $4000 REPAIR ONTO OF PAYING FOR THE LOAN ON THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545698September 27, 2013ELECTRICAL SYSTEM
I HAVE RUN INTO NUMEROUS ISSUES ON MY CAR THAT HAVE CAUSED ME TO TROUBLESHOOT AND SOLVE THESE PROBLEMS. MULTIPLE TIMES I HAVE PULLED BACK THE ABRASION PROTECTION ON THE WIRING AND FOUND THAT THE INSULATION COMMON TO THE WIRES IS CRACK OR WORN OFF EXPOSING THE CENTER CONDUCTOR OF THE WIRES. MANY TIMES THERE ARE NUMEROUS WIRES WITHIN A HARNESS THAT ARE WORN THROUGH. SO FAR I HAVEN'T FOUND ANY THAT ARE SHORTED OUT BUT MANY ARE VERY CLOSE AND AT HIGH RISK OF CAUSING AN ELECTRICAL SHORT/FIRE. I AM AN AIRCRAFT ELECTRICIAN/INSPECTOR AND HAVE FOUND THE ABRASION PROTECTION TO BE HORRIBLE INADEQUATE. THERE ARE 2 HARNESSES THAT GO TO THE TURBO THAT HAVE A HARD PLASTIC ABRASION COVER BUT NOTHING SHIELDING THE WIRE FROM THIS COVER. ON BOTH OF THESE HARNESSES I FOUND THAT THE PLASTIC HAD WORN A SERIES OF RIDGES DOWN THE ENTIRE LENGTH OF WIRE THEY COVERED AND EXPOSED THE CONDUCTOR IN MULTIPLE PLACES. MY RIGHT HAND MIRROR TURN SIGNAL WAS NOT WORKING SO I PULLED IT OUT AND TESTED THE BULB AND FOUND THAT IT WAS GOOD. WHEN I PULLED THE RUBBER BOOT THAT COVERS THE WIRES IN THE DOOR JAM I FOUND A POWER WIRE IN THERE THAT THE INSULATION HAD CRACKED AND PULLED APART EXPOSING .150" OF CENTER CONDUCTOR IN MULTIPLE PLACES. IT SEEMS THAT THE MAJORITY OF THE WIRING IS EITHER POOR QUALITY OR JUST NOT PROTECTED CAUSING THE INSULATION TO FAIL AND BECOME A MAJOR SAFETY HAZARD FOR POTENTIAL ELECTRICAL SHORTS OR FIRES. I HAVE HEARD THESE CARS ARE PRONE TO ELECTRICAL CAUSED FIRES AND STRONGLY BELIEVE THAT SOMETHING NEEDS TO BE DONE IN ORDER TO AVOID MORE VERY SERIOUS PROBLEMS WITH THESE CARS THAT COULD COST SOMEONE THEIR LIFE. I HAVE ONLY OWNED THIS CAR SINCE MAY OF 2013 AND HAVE ALREADY REPAIRED 4 WIRING HARNESSES THROUGHOUT THE CAR. THIS IS SOMETHING THAT SHOULD NEVER HAPPEN ON A CAR THAT IS ONLY 7 YEARS OLD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543305September 12, 2013SERVICE BRAKES
AT MY CARS 20K SERVICE THE DEALER INDICATED THAT THE BRAKES NEEDED REPLACEMENT. AT THE 50K THEY NEEDED TO BE REPLACED AGAIN. WEAR THIS RAPID IS DISCONCERTING AND DANGEROUS. HAD I NOT TAKEN MY CAR IN FOR REGULAR SERVICE THIS COULD HAVE LEAD TO A SERIOUS ISSUE. I DO NOT USE MY BRAKES HEAVILY. MOST OF MY DRIVING IS NON-HIGHWAY DRIVING, MOSTLY JUST TRAFFIC LIGHT TO TRAFFIC LIGHT. I CONSISTENTLY USE THE PARKING BRAKE WHEN PARKING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10538093August 30, 2013FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE BEGAN TO SMELL GASOLINE INSIDE THE VEHICLE. THE CONTACT OPENED THE HOOD AND SAW THAT GASOLINE WAS LEAKING ONTO THE ENGINE. THE CONTACT WAS INFORMED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN NUMBER: 10V621000 (FUEL SYSTEM, GASOLINE) BUT WAS INFORMED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10537782August 28, 2013POWER TRAIN
VOLKSWAGON HAS A PROBLEM WITH A FAULTY DUAL MASS FLYWHEELS,THE SPRINGS BREAK INSIDE THE FLYWHEEL YOU HEAR A RATTLE WHEN THE CAR IS AT IDLE AND THE GOES AWAY WHEN IN GEAR.FROM READING ABOUT THIS PROBLEM I FINALLY FOUD OUT WHAT THIS NOISE IS.I HAVE ASKED THE SERVICE TECH TO SEE IF ANYTHING IS LOOSE AND THEY ALWAYS COME UP EMPTY.I FINALLY READ ABOUT THIS ON THE VW TDI FORUMS ONLINE.THEY SAID VW RECALLED THIS PROBLEM IN AUSTRAILIA BUT NOT IN THE UNITED STATES.I HAVE CALLED VW CUSTOMER LINE BUT ALL THE TELL ME IS WE HAVE NOT ISSUED A RECALL ON THIS PROBLEM SO THEY CAN'T HELP ME.ONE OF THE SPRINGS ALREADY BROKE A HOLE IN THE COVER FOR THE TRANSMISSION. I HOPE YOU CAN HELP! *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10536789August 22, 2013POWER TRAIN
#1 JULY 262013 JETTA SEDAN 2.5L AUTOMATIC TRANSMISSION 87,850 MILES A D V E R T I S E M E N T S I RECENTLY PURCHASED A USED 2006 VW JETTA WITH A DSG TRANSMISSION AND 2.5 L MOTOR. THE VEHICLE LURCHES AND LOSES POWER AS IF GAS HAD BEEN SWITCHED OFF OR THE TRANSMISSION HAS BOGGED DOWN AND SEEMS TO OCCUR WHEN SHIFTING. IT ALSO HAPPENS FROM A DEAD STOP, WITH THE VEHICLE LURCHING FORWARD WITH CONSIDERABLE FORCE WHEN THE TRANSMISSION ENGAGES. THIS HAS OCCURRED ON BOTH VERY HOT DAYS, 100+ DEGREES, AND ALSO DURING EVENING AND NIGHTTIME WHILE DRIVING ON SURFACE STREETS AND ON THE INTERSTATE THOUGH ON THE INTERSTATE IT DOESN'T LURCH FORWARD WHEN POWER IS RESTORED. THE VEHICLE USUALLY REGAINS POWER 3-5 SECONDS AFTER LOSS OF POWER MOST TIMES THIS OCCURS BUT THERE WERE A FEW TIMES THE VEHICLE STALLED. ONCE THIS HAPPENS THIS CONDITION CONTINUES TO OCCUR MORE WITH INCREASING FREQUENCY UNTIL THE VEHICLE IS NOT DRIVABLE. ONCE THE VEHICLE HAS COOLED OFF FOR A PERIOD OF TIME, 2 OR MORE HOURS, IT DRIVES WITH OUT THIS PROBLEM FOR THE SAME AMOUNT OF TIME, OR LESS, AS WHEN DRIVEN FROM A COLD START. THIS HAS ALSO OCCURRED WHILE PASSING AND FORCED ME TO CANCEL MY PASS OF A SLOWER MOVING VEHICLE AND MERGE INTO THE TRAFFIC WHICH ON ONE OCCASION HAD CLOSED RANKS LEAVING ME NO ROOM TO MERGE. I HAVE ONLY BEEN DRIVING THIS VEHICLE FOR ABOUT A WEEK. THIS STATEMENT WAS POSTED AROUND 8-5-2013. THE PROBLEM IS STILL THE SAME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10536086August 19, 2013ENGINE
A RATTLING SOUND BEGAN TO COME FROM THE ENGINE COMPARTMENT SHORTLY AFTER PASSING 85,000 MILES ON THE VEHICLE. SCANNED THE COMPUTER AND FOUND SEVERAL CODES FOR MISFIRES AND VACUUM LEAKS ON THE VEHICLE ECU. TOOK IT TO A SHOP AFTER PERFORMING ROUTINE MAINTENANCE DID NOTHING TO SMOOTH OUT ENGINE OPERATION. SHOP SHORTLY CONTACTED ME BACK WITH A QUOTE OF THE TIMING CHAINS WERE COMING APART AND THE ENGINE WAS SEVERELY OUT OF TIME. AFTER SOME RESEARCH ONLINE THIS APPEARS TO BE AN ISSUE WITH THE EARLY 2.5L MK5 JETTA ENGINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533666August 5, 2013STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HEADLINER UPHOLSTERY NEAR THE REAR WINDOW WAS SPLITTING. THE VEHICLE WAS TAKEN TO AN UPHOLSTERY CENTER WHERE THEY ADVISED HER THAT THE ENTIRE UPHOLSTERY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533046August 1, 2013ELECTRICAL SYSTEM
ALL ELECTRONIC COMPONENTS IN DRIVERS DOOR CEASED TO FUNCTION. AUTO DOOR LOCK, DRIVER'S WINDOW, GAS LATCH. COULD NOT OPEN DRIVER'S WINDOW. APPARENTLY THE ORIGINAL DESIGN OF WIRE HARNESS WAS DEFECTIVE IN THAT IT WAS 80 MM TOO SHORT. VW HAS ISSUE A TECHNICAL SERVICE BULLETIN ON APRIL 20, 2011 (V97-11-04) IDENTIFYING THIS INHERENT DEFECT. DEALER REPLACED DRIVER'S DOOR WIRING HARNESS AFTER DIAGNOSING MULTIPLE BROKEN WIRES. VW WILL NOT REIMBURSE CAR OWNERS FOR REPAIR/REPLACEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524647July 13, 2013POWER TRAIN
IN THE MORNING I WENT TO START MY CAR AND I SHIFTED IT INTO REVERSE AND THERE WAS A LOUD NOISE. I THEN WENT TO DRIVE IT AND THE TRANSMISSION WOULD NOT SHIFT OUT OF THIRD GEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522270June 28, 2013ELECTRICAL SYSTEM, STEERING
I WAS ACCELERATING FROM A STOP SIGN AND I HEARD A NOTIFICATION "BEEP" ON MY CAR'S DASHBOARD. I LOOKED DOWN TO SEE WHAT WAS WRONG AND SUDDENLY MY STEERING LOCKED UP ON ME. HAVING NO CONTROL OF MY CAR, I DRIFTED INTO A CAR PARKED ON THE RIGHT SIDE OF THE STREET, CAUSING MY CAR TO FLIP OVER. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10515664June 7, 2013AIR BAGS
I SWERVED TO MISS AN ANIMAL AND RAN OFF THE ROAD AT 55MPH AND HIT A TREE HEAD ON AND THE DRIVER AIRBAG NEVER DEPLOYED. SPOKE TO VW CUSTOMER CARE AND WAS TOLD THAT THEIR ENGINEERS LOOKED AT THE PHOTOS NOT THE ACTUAL CAR AND DETERMINED THAT THEY FUNCTIONED PROPERLY. I SAID I THOUGHT THEY WERE SPEED RATED AND WAS TOLD THAT II COULD HIT A WALL AT 100MPH AND THE AIRBAG MIGHT NOT GO OFF. ARE YOU KIDDING ME!!! *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514076May 29, 2013ENGINE, ELECTRICAL SYSTEM
THE VEHICLE STALLS WHENEVER DRIVING IN WET CONDITIONS ON THE HWY WHILE SNOWING OR RAINING. I HAVE LOST CONTROL OF THE VEHICLE AND HAVE BROKEN DOWN ON THE SIDE OF THE ROAD WITH NO SHOULDER AND FACING AN UPHILL INCLINE. ON EACH OCCASION I HAVE HAD MY CHILDREN IN THE VEHICLE WITH ME AND FACING HEAVY TRAFFIC IN BOTH DIRECTIONS. I WAS FORTUNATE TO HAVE A HIGHWAY PATROL OFFICER ASSIST ME IN PUSHING THE CAR TO OFF THE HIGHWAY THE LAST 3 TIMES. EACH TIME, THEY INFORMED ME THAT I SHOULD CONTACT VOLKSWAGEN AND LET THEM KNOW BECAUSE IT SHOULD DEFINITELY BE A FACTORY RECALL BASED ON THE DANGEROUS CIRCUMSTANCES. THE PROBLEM HAS BEEN IDENTIFIED ON TDI FORUMS HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=239987&PAGE=6 AS A WIRE CHAFING CONDITION CAUSED BY THE VIBRATION OF THE DIESEL ENGINE. I TOOK MY VEHICLE TO THE REPAIR SHOP 3 DIFFERENT TIMES AND THEY WERE UNABLE TO IDENTIFY THE PROBLEM BECAUSE EACH TIME I WAS ABLE TO GET THE VEHICLE TO THE SHOP THEY WERE UNABLE TO MATCH THE DRIVING CONDITIONS THAT I WAS DRIVING IN AND EACH TIME I WAS ABLE TO START THE VEHICLE AFTER ALLOWING THE VEHICLE TO SIT FOR A PERIOD OF TIME IN ORDER TO ALLOW THE ENGINE COMPARTMENT TO DRY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512239May 15, 2013ENGINE
ENTIRE CAMSHAFT HAS TO BE REPLACED, CAR IS INOPERABLE. THIS IS APPARENTLY A KNOWN ISSUE BUT VW OF AMERICA WILL NOT ACKNOWLEDGE THIS OR HELP WITH THE REPLACEMENT COST, WHICH IS SUBSTANTIAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10509354April 24, 2013SEATS
DRIVER'S SEAT, LOWER RIGHT SIDE OF SEAT BACK: NOTICED A DISCOLORATION & CHANGE IN THE FABRIC AT LEAST ONE YEAR AGO. MORE RECENTLY, TWO PINHOLES HAVE APPEARED IN THE AREA. WITHOUT A DOUBT, THIS HAS BEEN CAUSED BY THE HEATED SEAT ELEMENT. IN RETROSPECT, WE REALIZE THAT SEVERAL ARTICLES OF CLOTHING - PRIMARILY OUTERWEAR - WERE DAMAGED BY THE EXCESS HEAT FROM THAT AREA OF THE SEAT. BECAUSE IT WAS OUTERWEAR, THAT PROBABLY ACCOUNTS FOR WHY WE NEVER FELT THE INTENSE, LOCALIZED HEAT. NO INJURIES RESULTED. BUT AFTER READING ABOUT ALMOST 200 SIMILAR COMPLAINTS FOR THE JETTAS BUILT AROUND THAT TIME, SOME RESULTING IN INJURIES AND / OR FIRES, I'M SURPRISED THERE HAVE BEEN NO RECALLS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508557April 17, 2013POWER TRAIN
THE DSG CLUTCH ON THE 2006 VW JETTA TDI LOST STRUCTURAL INTEGRITY AND CAME APART COMPLETELY WHILE DRIVING, DESTROYING THE AUTOMATIC CLUTCH AND POTENTIALLY THE TRANSMISSION. THE SPRINGS ARE SO DAMAGED THAT THEY WERE EJECTED FROM THE CASING ONTO THE ENGINE PROTECTION MATT UNDERNEATH THE VEHICLE. THERE IS EXTENSIVE DAMAGE TO THE CLUTCH WHICH WILL NEED TO BE REPLACED COMPLETELY AND POTENTIAL TRANSMISSION DAMAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503351March 17, 2013ELECTRICAL SYSTEM
THIS IS SECOND TIME THE WIRE HARNESS SUPPLYING ELECTRICAL COMPONENTS IN THE DRIVER SIDE DOOR HAVE BROKEN. THIS BREAKAGE CAUSES THE CRASH SENSOR TO BECOME INACTIVATING ALONG WITH OTHER CRITICAL ELECTRICAL FUNCTIONS IN THE DOOR, IE WINDOW, LOCK, FUEL DOOR. THIS ALSO HAS A POTENTIAL FOR STARTING A FIRE. WHEN I HAD MY CAR IN FOR A IGNITION LOCK PROBLEM ABOUT A YEAR AGO, THE THERE WAS A COMMENT TYPED ON THE SERVICE REPORT INDICATING THAT THE HARNESS APPEAR IN GOOD REPAIR. THIS ENTRY REVEALS THAT VOLKSWAGEN IS VERY AWARE THAT THEY HAVE A PROBLEM, HOWEVER, THEY ARE DOING NOTHING TO RESOLVE IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502604March 13, 2013ENGINE AND ENGINE COOLING
THE OIL PAN IN THE ABOVE MENTIONED VECHILE THAT I OWN HAD TO BE CHANGED DUE TO A DESIGN PROBLEM. THE MANUFACTURER HAD PUT A ALUMINUM PAN WITH A STEEL BOLT. THE STEEL BOLT OVER THE YEARS CORRODED THE PAN NECESSIATING A REPLACEMENT OF THE PAN. FITZGERALD AUTOMALL (410-224-3480) IN ANNAPOLIS MD REPLACED THE PAN FREE OF LABOR BUT CHARGED ME FOR THE OIL PAN. THEY DID INFORM ME THAT IT WAS A DESIGN PROBLEM THAT VW HAS SINCE RECTIFIED IN THE NEWER MODELS AND THAT I HAD TO CONTACT THE MANUFACTURER FOR REIMBURSEMENT. WHEN I CONTACTED VW, THEY REFUSED TO REIMBURSE ME STATING THAT THE VEHICLE WAS NOT UNDER WARRANTY. THEY INFORMED IT WAS UNDER THEIR DISCRETION TO RECTIFY THE DEFECT IN NEWER MODELS AND WERE NOT RESPONSIBLE FOR OLDER MODELS. IN MY OPINION VW SHOULD REIMBURSE ME AND ALSO RECALL ALL THEIR VEHICLES WITH THIS ISSUE TO BE ADDRESSED APPROPRIATELY. PLEASE CONTACT ME AT THE ABOVE ADDRESS IF SOMETHING CAN BE DONE ABOUT THIS OR NOT.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0