Volkswagen Jetta Complaints (2001)

668 consumer complaints on file.

#10217179January 31, 2008
EXTERIOR LIGHTING:HEADLIGHTS
2001 VOLKSWAGEN JETTA WITH A HAZE ON THE HEADLIGHT LENSES. CONSUMER STATES THAT THE HEADLIGHT ILLUMINATION HAS BECOME DARKER DUE TO THIS HAZE ON THE LENSES. SHE FEELS THAT THIS IS A SAFETY ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214441January 10, 2008
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT NOTICED SMOKE RISING FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER IN NOVEMBER OF 2007, WHERE IT PRESENTLY REMAINS. THE CLOCK SPRING WAS REPLACED. THE MOST RECENT DIAGNOSTIC INDICATED THAT THE PRIMARY FAILURE WAS THE WIRING HARNESS AND WOULD COST $2,300 TO REPLACE. THE MANUFACTURER WAS UNABLE TO ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 97,000. THE CONSUMER STATED TOOK THE VEHICLE TO A PRIVATE MECHANIC GERMAN AUTO REPAIR AND THE VEHICLE WAS REPAIRED AT THE TUNE OF $1896 + $300 DEDUCTIBLE. UPDATED 03/07/08 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10213842January 6, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS/BRAKE LIGHT ON WITH NO ENGINE CODE. 1600 REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211555December 12, 2007
TIRES
WHILE MY WIFE WAS DRIVING AT 65MILE PER HOUR....THE MADE IN BRAZIL, SUMMIT TIRE P195/65R15 DRIVERS SIDE REAR TIRE...INSIDE TREAD FAILED. THE BLOWOUT, BROKE FIVE BANDS, AND LOST ABOUT FOUR SQUARE INCHES OF TIRE AT THE BLOWOUT SITE. TIRES ARE INFLATED TO 35PSI, AND SHOWS NO SIGN THAT IT WAS CAUSED BY IMPACT DAMAGE. THE TIRES HAD BEEN REPLACE LESS THEN TWO YEARS AGO, AND HAD ABOUT TWENTFIVE THOUSAND MILES ON THEM AT THE TIME. DAMAGE WAS CAUSED TO THE RIM, WHEEL COVER AND WHEEL LOCKS BY A ROADSIDE TECH. WHOM ATTEMPTED TO CHANGE THE TIRE. I WAS ABLE TO REPLACE TIRE AND HAVE A NEW ONE INSTALLED AT THE TIRE CENTER WHERE IT WAS ORIGINALLY PURCHASED. THE TIRE TECH. INDICATED THAT THE OTHER TIRE THAT I WANTED REPLACED AT THE SAMETIME WAS A "GOOD TIRE", AND AS NOTED BY MYSELF AND THE TIRE TECH. STILL HAD NOT REACHED THE WEAR GAGE. I EXPLAINED THAT THE TWO TIRES HAD BEEN REPLACED AT THE SAME TIME...AND DUE TO THE BLOWOUT, I DID NOT FEEL THAT THE BATCH MAYBE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206858October 25, 2007
WHEELS:RIM, WHEELS
WE HAVE A 2001 VW WOLFSBERG JETTA, WITH BBS ALLOY WHEELS. THE CAR HAS 59,000 MILES ON IT AND HAS BEEN GARAGE KEPT. THE ALLOY RIMS ARE SO CORRODED THAT THE TIRES WILL NOT HOLD AIR. THE CAR IS NOT RELIABLE BECAUSE YOU NEVER KNOW WHEN A TIRE WILL GO FLAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206700October 23, 2007
UNKNOWN OR OTHER
BOUGHT A 2001 VW JETTA 1.8T GLS WOLFSBURG THREE WEEKS AGO. RAINS HIT ME FOR THE FIRST TIME TODAY AND ALTHOUGH ALL DOOR SEALS ARE 100% PROPER, WATER LEAKS INTO DRIVER'S SIDE FOOTWELLS VIA HOOD LATCH RELEASE AS BEST I CAN TELL. FOUND THE CAR FLOODED WITH 1-2 INCHES OF WATER, SOAKED INTO CARPET AND CARPET PADDING. REPLACING THE CARPET AND PADDING WOULD COST AROUND 1500 DOLLARS. FIXING THE OBVIOUS DEFECT IN DRAINAGE WILL PROBABLY COST ABOUT 300 FROM READING UP ON THIS ISSUE. THIS IS A DOCUMENTED ISSUE WITH VWS. CHECK OUT HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_43960.HTML ALSO SEE HTTP://WWW.THEAUTOBAHN.COM/FORUM/SHOWTHREAD.PHP?T=12789&PAGE=1&START=&PP=10 MY ONLY ABLE COURSE OF ACTION IS TO ASCERTAIN THE CAUSE OF THE LEAK AND FIX THAT MYSELF WITH ANY LUCK. THEN IT LOOKS LIKE A GAME OF CUTTING AND PEELING THE CARPET BACK TO DRY THE PADS TO AVOID MOLD AND ODOR, NEITHER OF WHICH WILL I BE ABLE TO ACTUALLY PREVENT FULLY. OF COURSE THE PREVIOUS OWNER HAS NO MEMORY OF THE ISSUE. BUT IT'S NOT JUST ME, CHECK OUT THE FORUMS I PROVIDED WEB ADDRESSES TO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205949October 17, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MY CATALYTIC CONVERTER HAS GONE BAD AND VW HAS AN EXTENDED WARRANTY FOR THIS HOWEVER BECAUSE MY CAR HAS THE V6 ENGINE I AM TOLD THAT I AM NOT COVERED WHEN MY VIN NUMBER IS INCLUDED IN THIS CAMPAIGN. DEALER HAS VERIFIED THE PROBLEM BUT DECLINED SERVICE BASED ON ENGINE SIZE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206128October 17, 2007
ELECTRICAL SYSTEM:IGNITION
MY COMPLAINT INVOLVES TWO SEPARATE INCIDENTS WHERE I EXPERIENCED JERKING AND SPUTTERING FROM MY 2001 VW JETTA GLX VR6. IN BOTH INCIDENTS, FOLLOWING THE REDUCED LEVEL OF ENGINE POWER I SMELLED A BURNING AND WAS FORCED TO STOP THE CAR. BOTH TIMES, MY CAR WAS BROUGHT IN FOR INSPECTION AND REPAIR TO TWO DIFFERENT VW DEALERSHIPS. EACH TIME, I WAS ADVISED THAT THE VW IGNITION COIL PACK HAD MALFUNCTIONED AND HAD TO BE REPLACED. APPARENTLY, THE MALFUNCTION OF THIS PART CAUSED OTHER SENSORS TO MALFUNCTION AS WELL. ALSO, THESE PARTS APPEAR TO DAMAGE ENVIRONMENTAL PROTECTION EQUIPMENT. IN ONE INCIDENT DESCRIBED ABOVE, MY CATALYTIC CONVERTER HAD TO EVENTUALLY BE REPLACED. NOTE THAT THE FIRST INCIDENT, WHICH IS DOCUMENTED, OCCURRED AT 34,560 MILES. THE SECOND INCIDENT, WHICH WAS VERY SIMILAR TO THE FIRST, OCCURRED AT 46,391 MILES AND IS ALSO FULLY DOCUMENTED. THE MATTER WAS REPORTED TO VWOA AND I WAS INFORMED THAT ANY PORTION OF THE NEARLY $2,000 I INCURRED OUT-OF-POCKET WOULD NOT BE REIMBURSED AND THERE SEEMED TO BE NO CONCERN BY VWOA REPRESENTATIVES REGARDING ANY DAMAGE TO EMISSIONS DEVICES AND/OR POTENTIAL FIRE HAZARDS, I BELIEVE EXIST DUE TO THE MALFUNCTIONING OF THE IGNITION COIL PACK. VWOA, IN MY OPINION, IS WELL AWARE OF THE MANY (POSSIBLY THOUSANDS) OF SIMILAR INCIDENTS ACROSS THE US AND STILL SEEK TO MARGINALIZE IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205537October 12, 2007
UNKNOWN OR OTHER
APPROXIMATELY 3 MONTHS AFTER PURCHASING MY 2001 JETTA, I NOTICED A CRAYON/WAX SMELL THROUGHOUT THE INTERIOR OF THE CAR. EVERY ONE OF MY PASSENGERS HAS COMMENTED ON THE PUNGENCY OF THE CRAYON SMELL. A COUPLE MONTHS LATER, I BROUGHT MY CAR IN TO BE SERVICED AND NOTIFIED THE DEALER OF THIS SMELL, AND HE RESPONDED THAT THIS WAS THE "STANDARD VOLKSWAGEN SMELL". OTHER SUBSEQUENT DEALERSHIPS HAVE CLAIMED THAT THEY HAVE NEVER EVEN HEARD OF THIS SMELL BEFORE. ON HOT DAYS, THE SMELL BECOMES GROSSLY PUNGENT AND HAS CAUSED ME AND MY PASSENGERS HEADACHES AND NAUSEA. THE SMELL EVEN STAYS IN MY CLOTHES FOR DAYS. I AM AFRAID WHETHER THIS SMELL IS TOXIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205196October 8, 2007
ELECTRICAL SYSTEM:IGNITION
2001 VOLKSWAGEN JETTA VR6 1. COIL PACK. MODELS BEFORE THIS HAD INDIVIDUAL COIL PACKS THAT WERE RECALLED DUE TO CRACKING. THIS COIL PACK IS ENDURING THE SAME PROBLEMS IN MANY JETTA'S AND HAS YET TO QUALIFY AS A RECALL. WHY?? 2. WIPER BLADES STOPPED WORKING. I HAVE ENCOUNTERED MANY PEOPLE WHO HAVE ENDURED THE SAME PROBLEM WHERE THE MOTOR STOPS WORKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199589August 14, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LIKE MANY OTHER VW JETTA 01 OWNERS, FRONT PASSENGER SIDE WINDOWS KEEP FAILING TO COME DOWN. HAD IT REPAIRED, THEN HAPPENED AGAIN. VW NEEDS TO GET THIS TAKEN CARE OF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196752July 18, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
I RECEIVED LAST MONTH A RECALL NOTICE DATED MAY 2007 FROM VOLKSWAGEN AMERICA FOR THE 2001 JETTA V6. IT WAS FOR A PROBLEM WITH THE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE FOR THE CATALYTIC CONVERTER MONITORING SYSTEM. I WAS INSTRUCTED TO GO IMMEDIATELY TO A VOLKSWAGEN DEALER FOR REPAIR. I MADE AN APPOINTMENT AND BROUGHT THE CAR YESTERDAY TO THE LOCAL DEALER, SANTA MONICA VOLKSWAGEN. THE SERVICE TEAM INFORMED ME THAT VOLKSWAGEN, HAD UNANNOUNCED TO OWNERS, CLOSED THE RECALL BECAUSE IT HAD YET TO WORK OUT A PERMANENT FIX FOR THE PROBLEM. VOLKSWAGEN AMERICA SHOULD HAVE SENT OWNERS WHO'D RECEIVED THE ORIGINAL RECALL NOTICE A LETTER INFORMING THEM NOT TO ACT ON THE RECALL, NOT TO BRING THEIR CARS IN. THIS PROBLEM WITH THE ECM SOFTWARE HAS RESULTED IN THE VEHICLE FOR YEARS, HAVING THE CHECK ENGINE LIGHT PERMANENTLY ILLUMINATED. VOLKSWAGEN NEVER INFORMED OWNERS OF THIS. AS A RESULT, I SPENT SEVERAL HUNDRED DOLLARS WITH MY OWN MECHANIC, NOT VOLKSWAGEN DEALER, TRYING TO SOLVE THE PROBLEM. OVERALL, I HAVE BEEN HIGHLY DISSATISFIED WITH THIS RECALL. I CONTINUE TO DRIVE A CAR WITH THIS DEFECT. WASTED A MORNING YESTERDAY AT THE VOLKSWAGEN DEALER BECAUSE OF AN ERRONEOUS RECALL NOTICE SENT TO ME BY VOLKSWAGEN, AND I HAVE ALREADY INCURRED SIGNIFICANT EXPENSES TRYING TO SOLVE A PROBLEM THAT VOLKSWAGEN HAS KNOWN ABOUT, EVIDENTLY, FOR MANY YEARS WITHOUT ACTING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195237July 3, 2007
ENGINE AND ENGINE COOLING
THE CAR WOULD INCREASE/DECREASE SPEED INCONSISTENTLY. ADDITIONALLY, THE EXHAUST SYSTEM WOULD SMELL HORRIBLE. THE CHECK ENGINE LIGHT WOULD BE ON/OFF INTERMITTENTLY AND I TOOK THE CAR TO THE DEALER FOR RECALL WORK. I WAS TOLD THAT I NEEDED TO REPLACE THE IGNITION COIL AND THAT IT WAS ALREADY DONE UNDER ANOTHER RECALL. TURNS OUT THAT IT WASN'T DONE UNDER A RECALL- I PAID FOR IT OUT OF POCKET AFTER THE RECALL WAS ISSUED FEBRUARY 03 BY VOLKSWAGEN. I CALLED VOLKSWAGEN TO FIND OUT IF I COULD BE REIMBURSED FOR THE COILS THAT I PAID TO INSTALL AND WAS TOLD THAT "MY VEHICLE DOES NOT QUALIFY FOR THE RECALL." THE PRESS RELEASE CLEARLY STATES THAT"ALL VOLKSWAGENS EQUIPPED WITH THE 2.8L ENGINE" QUALIFIES. NOW- I'M STUCK. I NEED TO PAY FOR NEW IGNITION COILS AGAIN AND NEITHER SET QUALIFIES FOR THE RECALL. A WEB SEARCH HAS TURNED UP MANY OTHER CONSUMERS THAT ARE DEALING WITH THIS SAME ISSUE WITH VW. IT'S A SAFETY HAZARD FOR THOSE OF US DRIVING VW AND OTHERS ON THE ROAD WITH US. THIS IS MY FOURTH JETTA AND MAY BE MY LAST BASED UPON MY EXPERIENCES IN GETTING THIS RESOLVED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195125July 2, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. ON TWO DIFFERENT OCCASIONS, THE REAR BRAKES LOCKED UP. THE FIRST FAILURE OCCURRED WHILE DRIVING 60 MPH AND THE SECOND FAILURE, WHILE DRIVING 35 MPH. THE CONTACT STATED THAT THE VEHICLE BECAME ENGULFED IN SMOKE. HE WENT TO THE DEALER TO HAVE THE VEHICLE REPAIRED UNDER RECALL NOTICE # 02V031000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). SINCE THE RECALL REPAIR WAS PERFORMED, HE HAS RETURNED TO THE DEALER TWICE DUE TO THE BRAKE FAILURE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 127,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10195127July 2, 2007
AIR BAGS:SIDE/WINDOW
INADVERTENT PASSENGER SIDE AIRBAG DEPLOYMENT: WHILE DRIVING ALONG ON THE EXPRESS WAY (I-495 W, LONG ISLAND, NY), MY PASSENGER-SIDE AIRBAG DEPLOYED FOR NO REASON. I DID NOT COME INTO CONTACT WITH ANY OTHER VEHICLE NOR DID I NOTICE ANY DEBRIS HITTING MY VEHICLE AT THE TIME OF THE IMPACT. BOTH THE PASSENGER SIDE AIR CURTAIN AND PASSENGER SEAT AIRBAG DEPLOYED. ADDITIONALLY, THE ENGINE CUT OFF. UPON PULLING OVER, I WAS ABLE TO START THE VEHICLE WITHOUT ISSUE, AND DRIVE HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195089July 1, 2007
SUSPENSION:FRONT:CONTROL ARM
I WAS TRAVELING DOWN I40 WEST BOUND ON THE APPOXIMATE DATE. THE PAVEMENT WAS WET, BUT NOT RAINING. I HAVE NOTICED MY JETTA'S STEERING A LITTLE SQUIRRELLY OVER THE LAST MONTH. WHEN I HIT A "LUMP" IN THE ROAD THE CAR DRAGGED TO THE LEFT. I STEERED TO THE RIGHT WHICH SENT THE VEHICLE INTO A SPIN. I SPUN OUT BUT DID NOT HIT ANYTHING. WHEN I TOOK MY JETTA TO THE SHOP, THE OWNER SAID IT WAS A CONTROL ARM AND BUSHING PROBLEM. HE STATED THIS WAS A NOTORIOUS PROBLEM WITH THIS VEHICLE. I HAD REPAIRS DONE TO THE LEFT SIDE WHICH AMOUNTED TO $275.44 AND STILL NEED TO GET THE OTHER SIDE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194249June 26, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE CONTACT TOOK HER VEHICLE TO THE DEALER FOR RECALL # 04V096000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). SHE WAS CHARGED A DIAGNOSTIC FEE. AFTER THE RECALL WORK WAS PERFORMED, THE LIGHTS ILLUMINATED AGAIN. THE DEALER HAS NOT BEEN NOTIFIED. THE CONTACT STATED THAT THE DEALER GAVE HER A LIST OF REPAIRS THAT NEED TO BE PERFORMED ON THE VEHICLE. THE TOTAL COST FOR THE REPAIRS WILL BE $2,000. THE PURCHASE DATE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE IS 36,860.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192164May 31, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, THE VEHICLE DECELERATED TO 15 MPH AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO ACCELERATE, BUT THE VEHICLE SPEED FAILED TO INCREASE. AFTER THREE MINUTES, THE VEHICLE SPEED INCREASED TO 35 MPH WITHOUT WARNING. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED AND PERFORMED THE REPAIR. APPROXIMATELY SIX MONTHS LATER, THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CHECK ENGINE LIGHT ILLUMINATED IMMEDIATELY AFTER LEAVING THE DEALER. THE MECHANIC STATED THAT THE IGNITION COIL NEEDED TO BE REPLACED AND PERFORMED THE REPAIR. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE IGNITION COIL, BUT THE RECALL NUMBER WAS UNAVAILABLE. THE DEALER STATED THAT HER VEHICLE WAS EXCLUDED FROM THE RECALL. THE CURRENT MILEAGE IS 150,000 AND FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191762May 25, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE, EQUIPMENT:ELECTRICAL
I HAVE RECENTLY HAD THE IGNITION COIL ON MY 2001 VOLKSWAGON JETTA GLS VR6 GO BAD AGAIN FOR THE THIRD TIME. THIS CAUSES SUDDEN POWER LOSS WHILE ON THE ROAD AND COULD BE EXTREMELY DANGEROUS ON HIGHWAYS OR OTHER HIGH TRAFFIC AREAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191123May 15, 2007
ELECTRICAL SYSTEM
2001 VOLKSWAGEN JETTA CUSTOMER WANTS TO KNOW IF IT HAS RECALLS ON IT**CC THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED 3 TIMES FOR A LIGHT THAT KEEPS GOING OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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