Volkswagen Jetta Complaints (2021)

66 consumer complaints on file.

#11451329February 10, 2022
ENGINE
The contact owns a 2021 Volkswagen Jetta. The contact stated that while reversing at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443124December 8, 2021
SEAT BELTS, SEATS
The contact owns a 2021 Volkswagen Jetta. The contact stated that the passenger’s side seat failed to adjust. The contact stated that his wife was unable to utilize the passenger’s side seat and seat belt in a safe manner. The contact called the local dealer and was informed that the vehicle was designed that way. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434914September 29, 2021
AIR BAGS
The contact owns a 2021 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 21V492000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422588June 28, 2021
ENGINE
I've owned my car for 3 weeks and have driven it ~10 times in total. On 2 different occasions (most recently yesterday), it has stalled out while standing in traffic. On both occasions, it was a "soft stall" just as a vehicle with auto on/off would have. I had no warning lights, and wasn't even aware that the car had stalled until I put it in gear and began to let the clutch out, at which point I discovered that the engine was off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419936June 7, 2021
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
The contact owns a 2021 Volkswagen Jetta. The contact stated that the air bag warning light was illuminated. The vehicle was diagnosed with needing the air bag control module replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 60.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415181May 4, 2021
UNKNOWN OR OTHER
CONFLICTING TORQUE SPEC IS LISTED FOR THE WHEEL BOLTS. THE OWNER'S MANUAL (17A012723SF) SPECIFIES 120 NM, BUT I SEE A ODI TSBS (HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10183302-0001.PDF) THAT INDICATES THE TORQUE SPEC IS 140 NM. THAT IS A LARGE DISCREPANCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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