Volkswagen Jetta Complaints (2017)

160 consumer complaints on file.

#11452707February 18, 2022
SUSPENSION
The contact owns a 2017 Volkswagen Jetta. The contact stated that while driving at 55 MPH, he heard an abnormal rattling noise and experienced difficulty steering the vehicle. There was no warning light illuminated. As the contact attempted to pull over to inspect the vehicle, he noticed that the rattling noise was coming from the front driver’s side spring. Despite the failure, the contact was able to drive the vehicle home without further incidence. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449424January 30, 2022
SEAT BELTS
The seat belt anchor will not grip, click and lock right away. It takes several times before it locks. Afraid it will become dislodge while traveling. Auto dealer will have to remove and replace entire seat belt mechanism and was advised not to drive the vehicle due to safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447557January 14, 2022
AIR BAGS, UNKNOWN OR OTHER
Airbag wiring under front seats deteriorate over time causing an error to the airbag system, disabling the airbags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432973September 14, 2021
AIR BAGS
My daughters car was hit on highway on drivers rear quarter panel. Major damage, frame and axle on car bent. Airbags did not deploy. No serious injuries. Occupants head hurts from impact, w steering wheel, seat belt was on.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11429794August 19, 2021
AIR BAGS, ELECTRICAL SYSTEM
Battery died. Went to dealer in another vehicle to purchase a battery. Installed the new battery and now have an airbag light. Called dealer to learn how to reset airbag, and they said it requires a special tool to reset along with a service charge ($80 to $160). Should an airbag system require special tool and/or knowledge when the car is required to have them? Everything else is operating normally, but airbags are out of service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418504May 25, 2021
ELECTRICAL SYSTEM:HORN, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2017 Volkswagen Jetta. The contact stated while operating the vehicle, it was discovered that the horn was inoperable and there was no longer an audible sound while activated. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. After retrieving the vehicle, the failure continued intermittently. The manufacturer was not notified of the failure. Additionally, the TPMS warning light would remain illuminated even though the tire air pressure levels were at the correct air pressure. The cause of the failure was not yet determined. The approximate failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418227May 23, 2021
FUEL/PROPULSION SYSTEM
Dealer does not have parts to fix recall. Received fuel rail recall notice in March. It is late May and have called dealer multiple times with same response. Recall is for fuel rail that may leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413338April 22, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE STARTED TO SMELL A FUEL ODOR INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. SHORTLY AFTER, SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BROOKLYN VOLKSWAGEN SERVICE CENTER (599 E 56TH ST, BROOKLYN, NY 11203, (718) 484-7788) AND WAS INFORMED THAT THE RECALL REPAIR WAS PREVIOUSLY COMPLETED. THE VIN STILL SHOWED THE VEHICLE AS UNREPAIRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413464April 22, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
CAR CAN BE TURNED OFF EVEN IF THE VEHICLE IS NOT IN PARK. THE CAR WAS TURNED OFF WHILE STILL IN DRIVE UNBEKNOWNST TO THE DRIVER. THIS RESULTED IN THE CAR ROLLING INTO ANOTHER VEHICLE IN A PARKING LOT. THIS COULD HAVE CAUSED A LOT OF DAMAGE TO PEDESTRIANS AND OTHER VEHICLES. A ACCIDENT DID OCCUR ON FEB 12, 2021 IN SPROUTS GROCERY STORE PARKING LOT IN LA MESA, SAN DIEGO CA. INSURANCE COMPANIES HAVE BEEN INVOLVED TO REPAIR THE OTHER PARTIES VEHICLE INVOLVED. THE DAMAGE TO THE MENTIONED CAR INCLUDES DAMAGE TO THE BUMPER, TAIL LIGHT AND SIDE BODY. THE OTHER VEHICLE INVOLVED NEEDS THE ENTIRE SIDE PANEL REPLACED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11406805April 6, 2021
AIR BAGS, ELECTRICAL SYSTEM
I WAS PARKED AND SUDDENLY MY CAR DID NOT WANT TO START, NO WARNING LIGHTS CAME ON BEFORE EXPERIENCING THIS ISSUE. AFTER BRINGING IT TO THE DEALERSHIP ACCORDING TO THEM BATTERY NEEDS TO BE REPLACED AGAIN AND IT HAS BEEN ONLY ABOUT 2 YEARS OR LESS FROM LAST REPLACEMENT. THIS ISSUE CLEARLY NEEDS TO BE ADDRESS IMMEDIATELY AS BATTERIES SHOULD LAST FOR MINIMUM OF 3 YEARS. ALSO AFTER EXPERIENCING PROBLEMS WITH THE BATTERY THE AIRBAG WARNING LIGHTS CAME ON AND VOLKSWAGEN DEALERSHIP IS STATING I MUST REPLACE FAULTY AIRBAG INDICATOR LIGHT AND PAY IT FROM MY POCKET WHICH I FIND UNACCEPTABLE. THIS ISSUE NEEDS TO BE FURTHER INVESTIGATED AS AIRBAG WARNING INDICATOR CAN ALSO BE RELATED TO ' VOLKSWAGEN'S CLOCK SPRING PROBLEMS'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406281April 3, 2021
ENGINE
I WAS DRIVING ON ROAD & I HIT A MAJOR ROCK OR A POTHOLE I WAS IN HYATTSVILLE. I WORK & LIVE IN THE CITY OF HYATTSVILLE. I DRIVE THOUGH THE BLADENSBURG/HYATTSVILLE TO DO MY DELIVERIES WORKING BUT THIS ONE JUST DAMAGED MY VEHICLE & STARTED A MAJOR LEAK FROM MY TRANSMISSION PAN. I LEFT WORK CAUSE I NOTICED IT WAS LEAKING CONSTANTLY DROVE IT HOME AND SAT IT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403802March 19, 2021
FUEL/PROPULSION SYSTEM
WHILE THE VEHICLE WAS IN MOTION IT TURNED OFF ON ME AND STARTED LEAKING FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402649March 12, 2021
SERVICE BRAKES
AS I BRAKED FOR A STOP SIGN IN MY TOWN, THE CAR BEHAVED AS IF ON ICE OR SNOW, IT WASN'T. THE LIGHT WITH THE SKIDDING CAR, THE ABS LIGHT, AND THE AIRBAG LIGHT CAME ON. AS I CONTINUED, IT HAPPENED TWICE MORE ON MY WAY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399727March 8, 2021
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND THE CAR LOST ALL POWER. THE CHECK ENGINE CODE CAME ON AS WELL AS THE EPC LIGHT. THE CAR WOULD TRY TO START BUT WOULD RUN VERY ROUGHLY. WHEN I GOT IT HOME I STARTED IT AND NOTICED FUEL POURING FROM THE FUEL RAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391167February 2, 2021
FUEL/PROPULSION SYSTEM
I PURCHASED THIS VEHICLE FROM LARSON AUTOMOTIVE GROUP IN MID JANUARY 2021 AND, ONLY AFTER CHECKING YOUR SITE, FOUND THE RECALL. I NOTIFIED THEM AND THEY RETURNED THE CAR AND I PURCHASED A DIFFERENT JETTA THAT I HAVE NO PROBLEMS WITH. MY CONCERN IS THAT THEY ARE STILL SELLING THIS VEHICLE AND AT LEAST 4 OTHER JETTA 1.4 TS ON THEIR SITE. I AM WORRIED OTHERS WILL NOT CHECK AS I DID AND BE SOLD A CAR THAT IS UNSAFE, WITH AN ACTIVE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390467January 28, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VOLKSWAGEN OF SALEM COUNTY (815 US-40, MONROEVILLE, NJ 08343) AND THE MANUFACTURER, AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY AND HAD STOPPED DRIVING THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389303January 21, 2021
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM GASOLINE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT RECEIVED THE RECALL NOTIFICATION DECEMBER OF 2017. THE CONTACT SPOKE WITH A KIA DEALER THAT ALSO SERVICE VOLKSWAGEN VEHICLES, (OVERTURF KIA 1016 W COLUMBIA DR, KENNEWICK, WA 99336 PHONE NUMBER (590) 586-3185), THE DEALER ADVISED THE CONTACT IF THE VEHICLE WAS NOT EMITTING A FUEL ODOR THE CONTACT SHOULD NOT BE CONCERNED AND THAT THE REMEDY WAS NOT YET AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388635January 18, 2021
ENGINE, FUEL/PROPULSION SYSTEM
RECALL NUMBER: 20V648 IS NOT RESOLVED IN A TIMELY MANNER. THERE IS NOT A REPAIR AVAILABLE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388717January 18, 2021
ENGINE
I CALLED VOLKSWAGEN TODAY TO ASK ABOUT THE FUEL RAIL REPAIR AND WAS INFORMED THEY HAVE NO SOLUTION NOR A TIME FRAME OF WHEN THEY INTEND TO BE ABLE TO FIX IT. I PERSONALLY DON'T FEEL SAFE ALLOWING MY SON TO CONTINUE TO DRIVE THE CAR. I WAS THEN INFORMED THAT I COULD NOT SELL THE CAR DUE TO THE RECALL NOW I'M STUCK WITH A VEHICLE I CANNOT SELL OR DRIVE DUE TO THE POSSIBILITY THAT IT MY CATCH FIRE. I FEEL AS THOUGH THEY SHOULD BE REQUIRED TO FIX IT IN A TIMELY MANNER OR BUY THE VEHICLE BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388197January 14, 2021
FUEL/PROPULSION SYSTEM
I RECEIVED A RECALL NOTICE ON A LEAKING FUEL PROBLEM. I HAVE TRIED TO MAKE AN APPOINTMENT BUT THEY SAY THEY CANT REPAIR IT. I FEEL VERY UNCOMFORTABLE DRIVING MY CAR BECAUSE I HAVE SEEN SOME LEAKING LIQUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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