Volkswagen Jetta Complaints (2022)

42 consumer complaints on file.

#11617140September 29, 2024
STRUCTURE:BODY, SERVICE BRAKES
I have a 2022 VW Jetta and my breaks lasted 13,400 miles, I have a daily commute of 11 miles and I believe this is not a normal condition on a car. The delaer refused to replace the breaks despite the eviden condition of low quality. In addition I have a problem in my door where the door does not close in case of really cold weather. I have a video but it I cannot upload.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612746September 5, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST
It has been about over 3 weeks that my travel assist alarm has been going off without any notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608851August 15, 2024
SERVICE BRAKES
The rear brake pads needed to be replaced when the car only had 30,530 miles. The dealer stated the pads and rotors needed to be replaced. At a different shop, they turned the rotors and replaced the rear brake pads. The service tech said he had never seen a car with such worn pads with so few miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598605July 3, 2024
STEERING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593426June 10, 2024
SERVICE BRAKES
The driver rear brake is sticking and locking up and has premature wear. Rear brakes and rotors have been replaced at 18,000 miles under warranty.. when driving rear brake does not release causing front tire to spin and create handling issues. The problem is worse and dangerous in wet conditions. Volkswagon calls it a wear and tear but it is a safety and handling issue. Case number 06285728
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591032May 28, 2024
SERVICE BRAKES
Have had rear brakes replaced due to severe noise. This was done per rear brake recall. After rear brakes replaced brakes they are still making a squealing sound especially when cold. Notified VW dealer and told this is normal especially when brakes a cold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583095April 15, 2024
ENGINE
Car has been at the Henderson VW repair shop 30 days. Two months ago coolant light was on. Took it in and they topped it off. No paperwork. Next a 20,000 maintenance-. No alerts. Last month coolant light again. Took it in - blown head gasket at 22,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566906January 22, 2024
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
This vehicle has a "digital cockpit" without traditional analog gauges. It completely shut down on me while driving on the freeway, leaving me without a speedometer, and a red caution "do not drive" warning indicator. I have a video of this incident captured by my partner that I can share, as well as a static image, which I attach therein. Prior to this incident, it repeatedly shut down while driving, but in those cases would come back up in 5 to 10 seconds. This may have been a computer "crash" as it came back up with 0 on the trip odometers. The dealer seemingly fixed this problem with a reset process described in a TSB. In the most recent incident, the display never came back online, and I was unable to safely continue driving. There are also random issues with this display locking into "night" mode during the day, usually after backing out of a dark garage or going through a tunnel, which leaves the display impossible to read in bright sun. The only fix when this happens is to pull over, turn the car off, wait 5 minutes, and resume driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565688January 16, 2024
ENGINE
bought this car brand new and after couple of days when I get on highway and trying to give gas the car started shaking vigorously and lost engine power. check engine light came on. pulled over to the shoulder and turned off the car. after a minute started the car and it's working fine. took it to dealer next day and they said there was codes for cylinders 1 & 3 misfire, but they can't reproduce the problem when they drove it. so, can't do anything. after a year (car is only used for local driving) while I was driving on highway from a game when I am giving gas to pass vehicles, I could feel shaking from engine like its misfiring and check engine started flashing. but when I took leg off the pedal and give gas slowly its working fine and engine light went off. only 7k miles on the car and engine has misfiring issue creating loss of power which is a safety concern on highways. other owners report similar issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561369December 21, 2023
ENGINE
The head gasket is leaking coolant from between the block and the head. This can cause overheating of the vehicle or fires. Can also affect the motor. This problem was identified by a dealer and was originally noticed due to low coolant warning when driving the car. Vehicle is available for inspection if needed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555705November 17, 2023
ELECTRICAL SYSTEM, ENGINE
Engine misfire on all cylinders. Engine start/stop failure, check engine light illuminates. Vehicle hesitates and looses power when accelerating. Vehicle then stalls while operating. Happens while in traffic or trying to pull out from intersection causing vehicle to stop in roadway. Almost causes crashes from rear due to sudden stop and sides due to not clearing the intersection. Dealer confirmed the issue but states there is no repair or known fix. Dealer said to use premium fuel which is not required by manufacturer. Problem still occurred with premium fuel. Several trips to two separate dealers and both state there is no fix for the dangerous issue just to keep driving it. The vehicle is available for inspection. This issues is occurring in other 2022 jettas and Taos models. Dealer stated they were aware of the issue but vw does not have a fix. Has occurred multiple times with my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539243August 17, 2023
SEATS
The driver’s side seat is not secured and has slight movements in some positions and wobbles in other positions, particularly when braking . The seat does not feel secure or safe when under any hard braking. I had the dealer inspect it a few months after purchase they acknowledged it and replaced the mounting brackets to the seats and within 20 minutes the seat was loose again and the rail has a stutter in it when sliding it about 2/3rds back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533858July 22, 2023
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Vehicle problems experienced on 7/22/23. Traveling on Route 93 north to exit 17 just north of Concord, NH at 8:00pm. Used cruse control for most of trip, set to 60mph and 65 mph. The distance feature was working, what a PITA it is. Some where around Concord, NH a warning message in orange was displayed, “Engine speed max 4000” in center of display, an orange triangle with an “!” marked appeared just below the temperature gauge on left side of display, a yellow car with “!” on side appeared just below the estimated mileage remaining – it switched between that car and “EPC” cruse control was no longer available Stopped, checked the engine for over heating however it did not seem tooo hot, fans were not running (engine was off) Started again, lights were OFF. Rest of trip was on local roads so never tried cruse control. Left to return home around 2:00pm all warning lights OFF. Some where around Manchester, NH same thing happened plus orange picture of engine on right was illuminated, Cruse control would not maintain speed and then said unavailable. On hills vehicle would not move along with traffic even when foot was put to the floor. Drove directly to Colonial VW, did not shut vehicle OFF however nobody was available to read the computer codes. Scheduled appointment for Friday Driving home it was almost impossible to merge onto Route 93 even with accelerator pushed to floor. What ever the problem with your programming is the major fact that the vehicle is not able to keep up or merge with traffic even on local streets it a Major Hazard. VW may be concerned with saving their engine – I’m Concerned for my LIFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527094June 14, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My car doesn’t even have 15,000 miles on it and it started driving weird almost like the engine was stalling and the EPC light came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519205April 27, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2022 Volkswagen Jetta. The contact stated while driving 50 MPH, a knocking sound was coming from the engine compartment, and the vehicle started shaking and stalled. The contact stated that the check engine and electronic power control (EPC) warning lights were illuminated. The contact pulled the vehicle over to the shoulder of the highway where the vehicle remained. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518531April 23, 2023
ENGINE
3/3/23 My son started out onto the road outside our home. The car would not accelerate past 20 mph. The engine light flashed. My son turned around and brought the car back home. I brought the car in for service. The engine light was off and the car was able to accelerate on the way to the dealer. The dealer could not reproduce the problem. 5 codes were noted. 4/18/23. My son started home from school. The car again would not accelerate past 20 mph. The engine light flashed. The problem resolved and within a couple of minutes repeated. The car made it home and the engine light eventually went off. I brought the car in for service and the dealer could not reproduce the problem. Codes again were present. Since the dealer could not reproduce the problem no repairs were made. The problem is a huge concern because the car will not accelerate past 20mph. This is especially concerning on highway and expressway driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512817March 20, 2023
SERVICE BRAKES
The left rear brake system has a defect that has resulted in the left rear inner brake pad to wear through at an accelerated rate resulting in brake failure with no friction material left. The other three brake pads in the rear have plenty of material. Excessive sounds, a sensation of dragging in the left rear part of the car, noises from the left rear of the car after releasing the brakes at approximately 10k miles, and eventually metal-on-metal grinding noises starting around 20k miles were reported multiple times to the servicing dealership. However, the service advisor reported there was plenty of material, and that they all make such sounds, but would not actually test drive it to confirm the reported noises. By continuing to drive the vehicle in this condition, it put the occupants and others on the road at increased risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509158February 26, 2023
ENGINE
The cars computer that controls the engine broke 2 months ago. Now the same issue with the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508946February 24, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2022 Volkswagen Jetta. The contact stated that while the vehicle was parked, a crack in the sunroof glass was discovered. After opening the driver’s side door, the sunroof glass shattered causing shards of glass to fall into the cabin of the vehicle. The vehicle was taken to the local dealer who informed the contact that the sunroof glass had shattered due to an object striking the vehicle. The contact stated that no objects had impacted the sunroof glass to cause the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490404October 22, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Electronic Power Control (EPC) issue: The car unit bogs down the acceleration and limits the RPMs, making it dangerous to drive on high way or even local road. The issue pops up spontaneously but went away after car was OFF for hour and restarted. Engine runs ruff and shacks along with laud banging sounds from under car. Suspect sensors, other messages seem to be out of place, such as "turn lights on" in morning when driving directly into sun light or the large red accident display with nothing around at all, different locations. Scan taken of car by dealer, nothing to explain why, however 2 plugs were somewhat dirty & will be replaced, only 1800 miles on car. Other errors on display, the yellow Front Assist which switched between that and the ECP, to far left under the temperature a yellow triangle priority symbol (some what red) These all came on at time of fault. Speed varied from 20 to 30 even when pushing pedal to bottom.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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