Volkswagen Jetta Complaints (1998)

192 consumer complaints on file.

#10135662September 7, 2005
STEERING:COLUMN
IT WAS RAINING. MY WINDSHIELD WIPERS WERE ON. WHITE SMOKE CAME UP FROM MY STEERING COLUMN FOR A COUPLE SECONDS. WHAT MAKES THIS PARTICULARLY FRUSTRATING, THIS HAPPENED ON A 94 JETTA I ONCE OWNED. THIS HAPPENED ON A 96 JETTA MY SISTER OWNED. EVENTUALLY, SOMETHING IN THE STEERING COLUMN BURNED OUT AND HAD TO BE REPLACED. WE BOTH PAID FOR THOSE TO BE REPLACED. NOW, YEARS LATER, I AM FACED WITH ANOTHER BURNING STEERING COLUMN. I HOPE TO FIND THAT VW IS OWNING UP TO POOR DESIGN, AND WHEN THIS ONE FINALLY BREAKS, THAT THEY FOOT THE BILL FOR THEIR FAILURE. REFERRED TO THIS SITE BY THIS LINK: HTTP://WWW.SPORTCOMPACTRACING.COM/VBULLETIN/PRINTTHREAD.PHP?T=36741 I DID A QUICK YAHOO SEARCH TO FIND THAT THIS WAS NOT A JINX THAT HIT JUST MY FAMILY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134287August 26, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 1998 VW JETTA GLS. I HAVE PREVIOUSLY REPLACED A WINDOW REGULATOR AT A COST OF $450, NOW THE REMAINING 3 HAVE FAILED WITHIN A WEEK. THIS IS A KNOWN PROBLEM WITH VW AND VW HAS ACKNOWLEDGED IT WITH SERVICE BULLETINS,ETC. VW USA CUSTOMER CARE HAS REFUSED TO COVER THE REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131654August 5, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY SAME VEHICLE, ALL HAPPENED THE SAME WAY. EACH TIME A DIFFERENT WINDOW. THE POWER WINDOW BUTTON WILL START MAKING NOISE WHEN YOU RAISE/LOWER THE WINDOW, THEN THE WINDOW WILL ONLY CLOSE HALF WAY. IF YOU PRESS THE POWER WINDOW BUTTON AGAIN THE WINDOW WILL DROP INTO THE DOOR. IN THE PAST IT HAPPENED TO MY 2 BACK PASSENGER WINDOWS. EACH TIME VW TOLD ME IT WAS THE WINDOW REGULATOR AND IT COST ABOUT $350 TO FIX IT. SINCE THEY ARE BACK PASSENGER WINDOWS THE DEALER TOLD ME THEY COULD JUST PROP THE WINDOW UP WITH A PIECE OF WOOD MUCH CHEAPER. TODAY THE EXACT SAME SEQUENCE OF EVENTS HAPPENED TO MY DRIVERS SIDE WINDOW, SINCE ITS A DRIVER WINDOW I MOST LIKELY WILL HAVE TO PAY OUT THE $350 TO REPLACE THE FAULTY REGULATOR. LOOKING AT WWW.MYVWLEMON.COM I WAS SURPRISED TO SEE THAT THIS IS AN EXTREMELY COMMON OCCURRENCE WITH ALL MAKES OF VW YET VW ACCEPTS NO RESPONSIBILITY FOR A FAULTY PART.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129553July 21, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD THE FRONT DRIVER'S SIDE WINDOW REGULATOR REPLACED/REPAIRED TWICE BY THE DEALER UNDER WARRANTY. THEN I REPLACED IT MYSELF ONCE, AS THE REPAIR COSTS ARE TOO EXPENSIVE. THEN IT BROKE AGAIN AND I DON'T HAVE THE FUNDS TO FIX IT, SO I SIMPLY AVOID ROLLING DOWN THE WINDOW. THE REAR DRIVER'S SIDE REGULATOR HAS BEEN REPLACED ONCE BY THE DEALER UNDER WARRANTY. THE REAR PASSENGER'S SIDE REGULATOR IS NOW ACTING UP. I'M AFRAID TO ROLL DOWN MY WINDOWS AS THEY MAY NOT ROLL BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127426July 5, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
1. DRIVING 2. LIGHTS WENT OUT, FAN WENT OUT AND WINDSHIELD WIPERS STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121975May 24, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT DRIVER AND PASSENGER WINDOWS COMPLETLY STOPPED WORKING. STUCK IN "UP" POSITION. TO EXPENSIVE TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118329April 24, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
(1) FIRST, THE TURN SIGNALS BEGAN TO ACT STRANGE. WHEN USING THEM THEY FLASHED, PAUSED, THEN CONTINUED TO FLASH. LATER IN THE DAY WHEN ATTEMPTING TO PUT THE HAZARD LIGHTS ON, THEY DIDN'T WORK. AFTER THAT, THE TURN SIGNALS DIDN'T WORK EITHER. (2) SAFETY ISSUE WHILE DRIVING, BUT NO ACCIDENT/INJURY OCCURRED. (3) TOOK CAR TO INDEPENDENT VW MECHANIC WHO REPLACED HAZARD/TURN SIGNAL SWITCH ASSEMBLY. (4) NOW RESEARCHING PROBLEM AND FOUND THAT A RECALL FOR THIS VERY PROBLEM BEGAN ON MARCH 31, 2005 (NHTSA CAMPAIGN ID NUMBER 04V584000); HOWEVER IT DIDN'T INCLUDE THE 1998 MODEL YEAR. WHY NOT? IT'S EVIDENT THAT THE DEFECT WAS PRESENT IN THAT YEAR ALSO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111335February 10, 2005
ELECTRICAL SYSTEM, TIRES, FUEL SYSTEM, GASOLINE
WHILE DRIVING 40 MPH DRIVER NOTICED THAT THE FRONT LEFT TIRE WAS FLAT. SUDDENLY, THE VEHICLE STALLED. DRIVER WAS NOT ABLE TO RESTART VEHICLE, AND NOTICED FLUID LEAKING FROM UNDERNEATH. VEHICLE WAS TOWED HOME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102001December 2, 2004
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING HEADLIGHTS WERE DIM. CONSUMER TOOK VEHICLE TO THE DEALER. CONSUMER FOUND THERE WERE ALOT OF COMPLAINTS REGARDING THE HEADLIGHTS. CONSUMER HAD TO REPLACE THE BULB WITH HIGHER WALTAGE. THERE WAS ALSO A PROBLEM WITH THE PASSAT. HOWEVER, THE PROBLEM WAS ELECTRICAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098262November 4, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT
THE POWER WINDOWS ON MY 1998 VW JETTA III FAILED. I'VE EXPERIENCED THIS OCCASION 4 TIMES SINCE I'VE HAD MY CAR. CURRENTLY BOTH PASSENGER AND DRIVER SIDE WINDOWS ARE NOT FUNCTIONING. THE POWERS WINDOWS WOULD NOT ROLL UP OR DOWN. I HAVE NOT HAD THEM REPAIRED SINCE ITS A VERY EXPENSIVE RAPAIR. I'VE SEARCHED THE INTERNET AND IT SEEMS THAT A LOT OF 1998 VOLKSWAGON JETTA OWNERS EXPERIENCE THE SAME PROBLEMS I HAVE. I BROUGHT MY CAR TO THE VOLKSWAGON DEALER AND THEY SAID THAT THIS WAS A COMMON PROBLEM WITH THE TYPE OF CAR I HAVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095874October 16, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW FAILURE, FALLS INTO DOOR. 1998 VW JETTA. LEAVING A FRIENDS HOME THE DRIVERS REAR WINDOW JUST DROPS INTO THE DOOR. UNABLE TO AFFORD REPAIR WINDOW STILL NON USABLE, WINDOW TIED OFF IN THE UP POSITION. I HAVE READ ITS DUE TO THE PLASTIC CLIPS. I DON'T KNOW BUT WOULD LIKE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090322September 28, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WHILE DRIVING SMOKE WAS COMING FROM THE STEERING COLUMN. CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION AND THE TECHNICIAN WAS UNABLE TO PIN PINPOINT THE PROBLEM. THE CONSUMER DETERMINED THAT THE WIPER SWITCH INSIDE OF THE STEERING COLUMN NEEDED TO BE REPLACED DUE TO WORN OUT SWITCH. *AK AN INDEPENDENT TECHNICIAN REPLACED THE SWITCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088950September 1, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVING ON FREEWAY AT 65MPH AND THE RIGHT REAR WINDOWED LOWERED ABRUPTLY AND WOULD NOT RAISE UP. 4 YEAR OLD SON IN CARSEAT WAS NEXT TO WINDOW. HAD TO PULL OFF ON BERM AND CALM HIM DOWN. WINDOW WOULD NOT LIFT UP. SUBSEQUENT VISIT TO DEALER THAT DAY RESULTED IN A CHARGE OF $500 TO REPLACE THE WINDOW REGULATOR. VW DEALER STATED THAT THEY SEE A LOT OF THESE FAILURES IN VW'S. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087270August 5, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER WAS DRIVING THE VEHICL WHEN THE REAR PASSENGER WINDOW FELL DOWN. APPROXIMATELY SIX MONTHS EARLIER REAR DRIVER'S WINDOW FELL DOWN.. THE WINDOWS WERE CURRENTLY TAPED UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10084046August 2, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE THROTTLE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076003June 9, 2004
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
CONSUMER STATED THAT WHILE DRIVING DOWN THE ROAD VEHICLE LOST POWER. THE POWER RETURNED IN ABOUT 2-3 MINUTES. SHE CALLED THE MANUFACTURER AND THE DEALER, AND THEY TOLD HER UNLESS THE PROBLEM WAS FIRST DISCOVERED AT THE DEALERSHIP, THEN THERE WAS NO PROBLEM. IT DID NOT HAPPEN AT THE DEALERSHIP BECAUSE ONE HAD TO BE DRIVING THE VEHICLE. CONSUMER MAINTAINED THAT THIS WAS DANGEROUS BECAUSE IN MOVING TRAFFIC IF VEHICLE SLOWED DOWN IT COULD BE HIT FROM REAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075721June 4, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 35 MPH VEHICLE COLLIDED WITH A TREE. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER AND PASSENGER SUSTAINED MINOR INJURIES, AND WERE TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TAKEN TO THE DEALER AND DEALER WAS UNABLE TO DUPLICATE OR RESOLVE THE PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10074682June 2, 2004
AIR BAGS
FOR THE LAST SEVERAL MONTHS WHILE DRIVING THE AIRBAG WARNING LIGHT FLICKERS ON AT VARIOUS TIMES. RETURNED TO REPAIR SHOP TWICE AND AS TOLD NO ERROR CODES HAVE BEEN REGISTERED BY THE CAR. THIS HAPPENS IN WET AND DRY WEATHER ALL DIFFERENT TIMES. WHEN THE CAR IS STARTED THE INDICATOR LIGHT ALWAYS DOES GO OFF. I AM THE SOLE DRIVER, ORIGINAL OWNER, ALWAYS SERVICED, NO MODIFICATIONS TO THE CAR, AND NEVER IN AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072800May 18, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE ALREADY HAD 3 REGULATORS REPLACED, NOW I NEED ONE MORE REPLACED AND HAVE ANOTHER WINDOW REGULATOR ON IT'S WAY OUT. WINDOW STOPS OPERATING, YOUR LUCKY IF IT STOPS IN THE "UP" POSITION. I UNDERSTAND THIS IS A PROBLEM WITH ALL JETTA'S FROM VARIOUS DEALERS / REPAIR FACILITIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072598May 14, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY EXPLODED WHILE STARTING THE ENGINE. HOOD DAMAGED, BATTERY ACID RELEASED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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