Volkswagen Atlas Complaints

981 consumer complaints on file.

#11654888April 16, 2025
EXTERIOR LIGHTING
The daytime running light has gone gout prematurely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654607April 14, 2025
ENGINE
When starting the car and backing out of our driveway, the car stalls it has to be put in park and then the ignition start button has to be pushed. This has happened several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654604April 14, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Upon starting car All ADAS functions did not work. Warning lights came on. Did not work for several days. Took to dealership and they found a sensor in tire to be faulty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654600April 14, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Upon starting the car All of the above warning lights came on the dashboard and did not function. Power steering,l and all adas did not function. Took to dealer and sensor was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654595April 14, 2025
ELECTRICAL SYSTEM, ENGINE
I was at a stop sign when I went to pull out from the stop sign the car stalled. I had to put the car in park press the start engine button again in order for the car to restart. This has happened at least 10 times since purchasing the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654521April 14, 2025
SERVICE BRAKES
Since the car was purchased brand new, I have had severe brake grinding noises, brake grabbing, and inconsistent braking at both slow and high speeds. I've taken to the dealership many times to have the brakes checked and told each time the noise is a common complaint. I have requested the brakes be further inspected and one time the brakes were measured and was told it was within normal wear when the car had less than 15,000 miles. The noises and inconsistency of brakes makes it unsafe to operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654364April 13, 2025
ENGINE, FUEL/PROPULSION SYSTEM
On many occasions over the past few months have had our car start to die while driving along the road. We have taken to shop, replaced battery, and no one could replicate issue. Just today my family (3 kids and my wife) were driving 35mph when the RPM started to drop randomly. We lost acceleration and while we were turning across traffic the car died. Luckily we rolled across in time to not be t boned. We turn off “auto start stop” each time we get in the car as we were told by mechanic that could be issue After it persisted randomly, we found maybe the battery was the reason, so we replaced that. Now we are one month on a new battery and keep “auto start stop” off, and it happened again today! VW forums point to a vapor canister being the culprit, and now VW has extended the warranty for this issue supposedly. I didn’t know about this at all. Very worried to have my wife and kids in that car I wish this was a recall,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653990April 10, 2025
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
There is an error with the start-stop feature and it causes my car to stall while driving it. This is very dangerous considering it tells me to put it in park and start the car manually. It's almost caused me multiple accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653087April 7, 2025
Carry Handle, Shell, Base
What component or system failed or malfunctioned, and is it available for inspection upon request? The base to my baby’s car seat. We have the Maxi-Cosí Peri 180 Rotating Car Seat. My husband and I were placing the car seat to clip in to the base. When doing so it span around and would not stay locked I place. Once we clipped the car seat in and turned it to lock it kept spinning even when the lock button symbol showed it was locked. I took my baby out of the car seat and my husband tried to see if maybe the car seat needed to be reinstalled or fixed. But that did not resolve the issue. The car seat kept spinning around and not locking still. I do have doctor appts and many school events for my daughter at school this week. I cannot afford to purchase another car seat right now. I am going to have to use the seat belt to keep the car seat from spinning on its own. I am at all costs trying to my hardest to have to leave home. As it’s is honestly frightening. How was the child’s safety put at risk? My Child’s life was put as risk by the base not staying secure and spinning. As well as not staying locked to keep him safe. Also, this happened to us while we were at a store so we had not choice but to put him back in the car seat and my daughter and I held the car seat in place while my husband drove back home. As we did not want to get into and accident and the car seat not keep our baby safe. This was scary as I’m wondering now how low he this base been this way. So glad I caught it as I do not want to put my baby back in the car seat. We need to get another brand because we are mortified. Has the car seat been inspected by the manufacturer, police, insurance representatives or others? No. WE HAVE VIDEO FOOTAGE of the car seat issue. If a link/email be sent to me so I can email this over please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652984April 6, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Error start/stop, vehicle has been stalling while moving at a slow speed or while idle, sitting in a drivethru ordering food,pulling into parking spot or turning off of the road at the light. The vehicle stalls out you have to put it in park to restart . Very dangerous especially while in the road. Just purchased vehicle February 3rd 2025, have had other issues very same night ,check left taillight kept coming on, but taillight not out, took to dealership ery next morning, they stated could not duplicate, nothing they can do, it is still doing it. Brakes when backing out started making a noise now too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652933April 5, 2025
SERVICE BRAKES
Metal to metal grinding sounds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652929April 5, 2025
STEERING
After starting vehicle the steering wheel locked up. It would allow you to drive forward and reverse but would not allow the steering wheel to turn. Prior to failure my wife and I noticed sometimes while driving down the interstate or highway it was difficult to turn steering wheel. Although random it was concerning checked power steering fluid and belts all looked good. Yesterday had to have vehicle towed due to faulty steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652863April 4, 2025
ENGINE
Vehicle randomly sputters and stalls out coming to a stop. Dash displays Please Manually Restart Engine. Auto start stop is deactivated.No CEL. Freeze frame data shows multiple misfires and a P050700 freeze frame data code. Car was just serviced for 30k including a top end treatment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652691April 3, 2025
ENGINE
Engine shutting off in the middle of the road 3 times, no indicator showing any faults on the dash, the auto shutoff engine was disabled, has to put the car in park then restart the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652629April 3, 2025
EXTERIOR LIGHTING
DLR lights on passenger side failed at 62k miles. Common problem with VW atlas lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652529April 3, 2025
ENGINE
Engine shut down 4 times in one day. I'd have to put it in park, in the middle of the road, and restart the engine. It seemed to happen at very low speeds. engine light came on. Took it to a local mechanic who noted the error had to do with a sensor in the grill that allows airflow into the radiator - the sensor was blocked based on the code, but it was not. The thought was perhaps something had been blocking the sensor but whatever was blocking the sensor had naturally fallen off since the mechanic found nothing actually blocking the sensor. Drove around for a few days, no issues. Heading out on vacation - about 4 hours into the drive on the highway, it stalled again, again at lower speeds in traffic. Turned around to go home (no vacation), stalled again 3 more times, all in heavy traffic. It is now at a VW dealership. There is a new code having to do with the charcoal canister but they do not believe this is the issue causing it stall. I've been reading other threads on the Atlas and this issue has been ongoing for years with no real confirmed fix or recall as far as I can tell. How is this not a safety issue; on the highway, stalling out and you have to come to a complete stop, park, restart for the engine to kick back on. Over and over again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652354April 2, 2025
ENGINE, ELECTRICAL SYSTEM
Vehicle idles and dies, dashboard error shows manual restart necessary. This happens at red lights, in carpool, on the interstate if traffic has slowed, potentially a huge hazard for being rear ended. You have to put the car in park and manually restart the vehicle. VW is inspecting today but has not been able to recreate the issue. VW forum online has many car owners with the same issue and concerns. Check engine light and auto start/stop errors are almost continuous now. Check engine light came on/off about 4 months ago and would clear and then reappear. I assumed maybe bad gas that needed to burn off, the auto start/stop also had intermittent errors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651836March 31, 2025
AIR BAGS
The airbag error light has come on my car multiple times since I have bought it new in 2021 at VW dealership. I have brought it many times to VW service center. Last week I had a coolant leak which they did repair, I paid $1400 for it already. But at the same time, I was told there is a recall on my vehicle. I told advisor that I thought it was taken care of already but was told it is not. So they worked on the recall. But THE NEX DAY, the airbag light came on again. I am worried for the safety of my family in this car. I was quoted $872.72 to have this fixed. This airbag error directly resulted after the recall work was performed on it. not 24 hours after I picked up the car, the light came on again. I spoke to manager Ryan and was told the price can be decreased to $400. I am apaled that I need to pay for this and to have the airbag light come on yet again. please see my transcript to VW and some of the service repairs done on this vehicle in regards to the "airbag error" I have a family and am worried for our safety in this car Please review
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651593March 30, 2025
EXTERIOR LIGHTING
Daytime running light strip (LED) on the passenger side stopped working at about 70,000 miles. The main daytime running light also does not work on that side. ONLINE FORUMS ARE FULL OF THIS VERY SAME COMPLAINT, most failing at about 50-60k miles. The LED strip is housed within the entire headlight assembly, so the repair is around $2,000. The part alone is $995 from VW. There is no option to simply replace the LED strip. This malfunction does not affect the main headlight at night, only during daytime operation. THIS PROBLEM SHOULD REQUIRE A RECALL, AS IT AFFECTS VISIBILITY BY OTHER DRIVERS. I welcome inspection, as this appears to be a very common issue. No other warning messages, etc. were given.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651574March 30, 2025
EXTERIOR LIGHTING
The LED day time running lights have started to go out. They are completely out in the passenger side and one of the two out on the drivers side. Unsafe once all are out. These lights can not be replaced as the whole housing for 2k each side. So 4k to fix a safety issue of daytime running lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Atlas