Toyota Tacoma Complaints

8,484 consumer complaints on file.

#10544756September 23, 2013
AIR BAGS
2007 TOYOTA TACOMA. CONSUMER WRITES IN REGARDS TO SPIRAL CABLE REPLACEMENT RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545017September 23, 2013
ENGINE
TL* THE CONTACT OWNS A 2005 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXHIBITED A LOUD GRINDING NOISE. UPON INSPECTION, THE FRAME THAT HELD THE ENGINE WAS FOUND TO BE CRACKED. THE CONTACT WAS CONCERNED THAT THE ENGINE COULD FALL OUT FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544831September 22, 2013
STRUCTURE:BODY
I PURCHASED A USED 2001 TOYOTA TACOMA AND WITHIN 6 MONTHS NOTICED THAT THE FRAME WAS RUSTING THROUGH. I LEARNED IN 2013 THAT THERE WAS A RECALL FOR THE FRAME. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT THEY WOULD REPLACE THE FRAME. A FEW DAYS LATER, I WAS INFORMED THAT THEY WOULD NOT BE DOING THIS BECAUSE I HAD NOT TAKEN THE VEHICLE IN FOR RUST PROTECTION. I CALLED TOYOTA DIRECTLY AND WAS INFORMED THAT I SHOULD HAVE RECEIVED FOUR NOTICES PERTAINING TO THIS RECALL, HOWEVER TOYOTA DID NOT HAVE THE CORRECT NAME IN THEIR DATABASE, AND THUS I DID NOT RECEIVE THE NOTICES. IF I HAD RECEIVED THEM AND TAKEN THE VEHICLE FOR THE TREATMENT, THE FRAME WOULD HAVE BEEN WARRANTED FOR FIFTEEN YEARS. THE VEHICLE WAS TRANSFERRED INTO MY NAME IMMEDIATELY AFTER PURCHASE, AND MY NAME SHOULD HAVE APPEARED IN TOYOTA'S DATABASE. THE VEHICLE IS UNSAFE TO DRIVE, AND I FEEL TOYOTA SHOULD EITHER REPLACE THE FRAME OR BUY THE VEHICLE BACK FROM ME, AS IT HAS FROM OTHER OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544857September 22, 2013
UNKNOWN OR OTHER
THIS IS A STORY ABOUT THE PURCHASE OF A BRAND NEW TOYOTA TACOMA IN 2004 THAT I PAID CASH FOR. ON OR ABOUT JANUARY OF 2012 I CALLED TOYOTA TO FIND OUT IF THERE WERE ANY RECALLS ON THE VEHICLE JUST CHECKING. I WAS TOLD THERE WAS A RECALL FOR A FRAME RUSTING WHEN WE BROUGHT THE VEHICLE IN FOR ANOTHER SERVICE MATTER WE WERE TOLD THAT THERE WAS NO PROBLEM WITH THE FRAME (THERE WAS NO RECORD OF OUR HAVING BEEN IN THE DEALERSHIP FOR THE RECALL JUST THE SERVICE THAT WAS PERFORMED). WE NEVER RECEIVED OFFICIAL NOTICE OF THE RECALL BUT NOW WE HAVE A FRAME RUSTING ISSUE WITH SOME AREAS THAT ARE ROTTING THROUGH THE FRAME! WHEN I CONTACTED TOYOTA HEADQUARTERS I WAS INFORMED THAT THE RECALL HAD EXPIRED SEVEN DAYS PRIOR AND THEY CANNOT DO ANYTHING FOR ME! HOW CAN THIS BE? IF THERE WAS A RECALL ON THE PRODUCT AND THE VEHICLE IS SHOWING THE DEFECT FROM THE RECALL HOW CAN IT EXPIRE? TOYOTA HAS RECOMMENDED WE RETAIN A LAWYER FOR THIS ISSUE. ARE YOU KIDDING ME? I HAVE A TRUCK WORTH NEXT TO NOTHING THAT I DEPEND ON FOR MY LIVING AND THEY TELL ME TO GET A LAWYER? FRANKLY, I AM VERY SURPRISED AT TOYOTA A COMPANY WITH AN EXCELLENT REPUTATION, THAT I THOUGHT MAKES GOOD CARS AND TRUCKS NOT STAND BEHIND THEIR DEFECTIVE MERCHANDISE. I WILL NEVER EVER BUY ANOTHER VEHICLE FROM TOYOTA AND TO ME THEIR REPUTATION IS NOW TARNISHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544893September 22, 2013
SUSPENSION, STEERING, STRUCTURE:BODY
AFTER HAVING MY 2002 TOYOTA TACOMA OFF THE ROAD AND GARAGED FOR THE PAST 3 YEARS, I WAS GETTING THE TRUCK READY TO BE DRIVEN ON THE ROAD AGAIN. I AM THE ORIGINAL OWNER. I TOOK THE TRUCK OFF THE ROAD BECAUSE MY JOB WAS ELIMINATED IN OCTOBER 2010. AFTER CHANGING THE OIL LAST WEEKEND IN MY GARAGE I NOTICED AN ABNORMAL AMOUNT OF RUST ON THE FRAME. IN FACT, SO MUCH RUST THAT THE RUBBER BODY MOUNT BLOCK ON TOP OF THE REAR LEAF SPRING SNAPPED OFF IN MY HAND. THE LEAF SPRINGS, BRAKE LINES, AND FRONT SUSPENSION AND FRAME ARE ALL IN QUESTION REGARDING VEHICLE SAFETY. I IMMEDIATELY DID RESEARCH ONLINE TO CHECK OUT WHAT I THOUGHT WAS ABNORMAL AMOUNTS OF RUST ON THE FRAME AND TO SEE IF ANYONE ELSE HAD EXPERIENCED THIS TOO. I WAS SHOCKED AT WHAT I FOUND. A HUGE SAFETY ISSUE WITH TOYOTA TACOMA RUSTED FRAMES. I COME TO FIND OUT ONLINE THAT TOYOTA HAS A HISTORY OF RUSTED FRAMES, BREAKING FRAMES, UNSAFE FRAMES, AND A RECALL CURRENTLY FOR A REAR SPARE TIRE MOUNT ISSUE DUE TO RUST. I ALSO FOUND OUT TOYOTA WAS REPLACING FRAMES ON MY MODEL. I CALLED MY DEALERSHIP TO SET UP AN APPOINTMENT TO HAVE THIS TRUCK INSPECTED FOR PENNSYLVANIA STATE REQUIREMENTS AND TO HAVE THE RUST CHECKED. THEY TOLD ME MY VEHICLE WAS NOT VALID FOR THE RUST INSPECTION AND THE FRAME REPLACEMENT BECAUSE THE PROGRAM EXPIRED, I WAS TOLD TO CALL TOYOTA. I WAS NEVER NOTIFIED BY TOYOTA OR MY DEALER THERE WAS AN ISSUE, NOT BY MAIL, PHONE CALLS OR CERTIFIED MAIL. I HAD THE TRUCK PARKED IN MY GARAGE FOR THREE YEARS SO IT WASN'T EVEN ON THE ROAD DURING THIS TIME. SEVERAL PHONE CALLS LATER TO TOYOTA AND THEY REFUSE TO REPLACE MY FRAME UNDER THE CUSTOMER CARE PROGRAM CITING I DID NOT HAVE THE UNDERCOATING APPLIED BY DECEMBER OF 2012. TOYOTA CUSTOMER SERVICE SAID I COULD WELD REINFORCEMENT PLATES TO MY FRAME MYSELF OR FIND A JUNKYARD FRAME. REALLY TOYOTA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544471September 19, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRAME RUSTED COMPLETELY UNSAFE TO DRIVE NEVER REC'D ANY NOTICE OF RUST PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543960September 16, 2013
WHEELS, VEHICLE SPEED CONTROL
FRONT END SHAKES EXCESSIVELY WHEN ACCELERATING OVER 50 MPH AND FEELS WOBBLY STEERING AND JITTERS DURING DECELERATION. VERY ANNOYING FEELS LIKES DRIVERS SIDE TIRES ARE LOOSE WHEN DRIVING ON DRY PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543792September 16, 2013
WHEELS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, TIRES
TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED REPAIR WHEN THEY NOTICED THAT THE ENTIRE FRAME WAS COMPLETELY RUSTED AND CAUSED THE FUEL TANK TO BECOME SLIGHTLY DETACHED FROM THE VEHICLE. THE MECHANIC STRAPPED THE FUEL TANK BACK ONTO THE VEHICLE AS A TEMPORARY REMEDY. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER RELATED TO THE FRAME, HOWEVER THE RECALL HAD EXPIRED. THERE WAS ALSO A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V542000 (TIRES) BUT THE DEALER REFUSED TO HONOR THE RECALL BECAUSE THE VEHICLE WAS NOT PREVIOUSLY REPAIRED UNDER THE MANUFACTURER'S VOLUNTARY RECALL. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. THE CONSUMER STATED SHE WAS NEVER NOTIFIED OF THE RECALL, INVOLVING FRAME RUST. UPDATED 01/08/14 INVOICE RECEIVED 01/28/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543807September 16, 2013
SUSPENSION, SERVICE BRAKES, SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
HEARD A RATTLE UNDER THE TRUCK LOOKING INTO IT FOUND THAT THE PASSENGER REAR LEAF SPRING WAS BROKEN AND HAD DAMAGED THE BRAKE LINE. THIS COULD HAVE BROKEN THE BRAKE LINE AND CAUSED A BRAKE FAILURE. *TR..UPDATED 08/11/14 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543852September 16, 2013
WHEELS
TL* THE CONTACT OWNS A 2003 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE SHIFTED AS THE SPARE TIRE BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) AND STATED THAT THE DEALER INFORMED HER THAT HER VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543620September 14, 2013
SUSPENSION, STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
HELLO, MY VEHICLE IS A 1998 TOYOTA TACOMA. IT HAS APPROX. 152,000 MILES ON IT. THE ISSUE I AM HAVING WITH THE VEHICLE IS PRIMARILY FRAME RUST, THE FRAME IS BEGINNING TO LOOK LIKE "SWISS CHEESE." THE FRAME OF THE VEHICLE IS IN TERRIBLE SHAPE, THE SPARE TIRE EVEN FELL OUT DUE TO RUST. I CALLED TOYOTA TO INQUIRE ABOUT THE FRAME RUST AND WAS TOLD THAT THERE IS NO WARRANTY TO COVER THIS. I SEARCHED ONLINE AND IT SAYS THAT 1995-2000 TOYOTA TACOMA'S WERE UNDER RECALL FOR FRAME RUST BECAUSE THE RUST WOULD MAKE THE VEHICLES UNSAFE TO DRIVE BECAUSE THE STRUCTURAL INTEGRITY OF THE VEHICLE WOULD BE COMPROMISED. SO I SEARCHED AROUND AND FOUND THAT MY VEHICLE IS CURRENTLY 15 YEARS, 4 MONTHS OLD AND THAT TOYOTA WOULD NOT COVER THE VEHICLE. I BELIEVE THAT RUST IS AN ONGOING ISSUE AND TAKES SEVERAL MONTHS/YEARS TO DEVELOP, IT IS NOT SOMETHING WHICH OCCURS OVERNIGHT. THE RUST LOOKS MAINLY TO BE SURFACE RUST ON THE OUTSIDE, BUT IN REALITY THE RUST HAS DEVELOPED FROM THE INSIDE-OUT AND ROTTED THE FRAME OUT, THEREFORE IT WAS NOT CAUGHT EARLIER. I HOPE THIS RECALL IS EXTENDED, THERE ARE MANY RUSTED TOYOTA TACOMAS LISTED FOR SALE FROM THE 1995-2000 MODEL YEAR, WHICH ALSO HAVE THE SAME ISSUE. THE ISSUE WAS CAUSED BY TOYOTA'S 3RD PARTY SUPPLIER NOT PROPERLY RUST PROOFING THE FRAMES, THEREFORE MAKING THEM HIGHLY SUSCEPTIBLE TO RUST. I HOPE THAT TOYOTA DOES SOMETHING TO RESOLVE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543636September 14, 2013
EXTERIOR LIGHTING
MY 2009 TOYOTA TACOMA X-RUNNER HAS APPROXIMATELY 34,000 MILES AND HAS DTRL (DAY TIME RUNNING LIGHTS) AND THE TURN SIGNALS (WHICH ARE USED FOR THE DTRL) HAVE BURNED, MELTED AND CRACKED. I AM GUESSING THIS IS BECAUSE OF THE LIGHTS ARE RUNNING CONSTANTLY AND THIS IS CAUSING EXCESSIVE HEAT ON THE PLASTIC LENSES. I WILL BE SHOWING A LOCAL TOYOTA DEALERSHIP THIS WEEK, AND IF THEY WILL NOT REPLACE THE HEADLIGHTS (I AM OUT OF WARRANTY) THEN I WILL HAVE TO BEAR THESE COSTS TO ENSURE SAFETY FROM POSSIBLE FIRE. I WILL BE LOOKING INTO REMOVING THE DTRL OPTION, AS WELL AS POSSIBLY LOOKING INTO LED BULBS TO CUT DOWN ON THE HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543319September 12, 2013
SUSPENSION, SERVICE BRAKES, POWER TRAIN
WHILE DRIVING HEARD A SKIDDING SOUND, LOOK UNDER TRUCK LOST TRD PLATES, ROTTED BECAME LOSE AND FELL. UNDER CARRIAGE CORRODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543088September 11, 2013
SEATS
FOAM IN HEAD RESTRAINTS HAVE DETERIORATED TO THE POINT WHERE THE STEEL BAR IS ONLY COVERED BY THE FABRIC OF THE HEAD RESTRAINT. THIS SHOULD BE CONSIDERED A SAFETY HAZARD. IF A PERSON IN A CAR ACCIDENT WAS TO HAVE THEIR HEAD HIT THE HEAD RESTRAINT, SERIOUS INJURY WOULD OCCUR BECAUSE OF THE EXPOSED STEEL BAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542969September 10, 2013
STRUCTURE:BODY
BROUGHT MY TACOMA IN FOR REGULAR MAINTENANCE. MECHANIC POINTED OUT THAT THERE IS SEVERE ROT/RUST ON THE FRAME. THERE IS SEVERE FLAKING IN SEVERAL DIFFERENT AREAS. THE MOST AFFECTED PART IS THE FRONT DRIVER'S SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542805September 10, 2013
SERVICE BRAKES
ANTI LOCK FEATURE NOT ALLOWING ADEQUATE BRAKING DURING EMERGENCY STOP. APPLIED BRAKE PEDAL HARD AND VEHICLE WOULD NOT STOP RESULTING IN CRASH (MINOR. TESTED FEATURE LATER AFTER ACCIDENT WITH SIMILAR RESULT.. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10542819September 10, 2013
STEERING
TL* THE CONTACT OWNS A 2013 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6 AND THE CURRENT MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542672September 9, 2013
EXTERIOR LIGHTING
UPON NOTICING THAT THE LEFT FRONT TURN SIGNAL WAS NOT WORKING, I INSPECTED THE TURN SIGNALS, NOTING THAT BOTH FRONT TURN SIGNALS/DTRL'S ARE CRACKED AND APPEAR BURNED. I REPLACED THE TURN SIGNAL BULB, BUT THE TURN SIGNAL STILL DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542229September 6, 2013
SUSPENSION
I AM A CANADIAN CITIZEN, CURRENTLY THE SECOND OWNER OF A 2002 TOYOTA TACOMA AND HAVE ACCESSED THIS SITE TO INFORM OTHER OWNERS BUT HAD TO REGISTER THIS COMPLAINT UNDER THE PREVIOUS OWNERS NAME. THIS VEHICLE WAS PURCHASED IN NEW HAMPSHIRE AND RETURNED TO CANADA. IN LATE 2011 I WAS ADVISED THAT MY VEHICLE FRAME WAS STARTING TO SHOW SEVERE RUST CORROSION. I TOOK STEPS, AS ADVISED, TO HAVE IT UNDERCOATED BUT WHEN TAKING IT IN FOR INSPECTION THIS YEAR, I WAS TOLD IT WOULD NOT PASS INSPECTION. I WAS FORTUNATE TO BE ABLE TO DO A TEMPORARY FIX BY HAVING THE FRAME WELDED BUT THAT WOULD ONLY BE IN THE SHORT TERM. IN PURSUING THIS WITH TOYOTA USA I'VE TOLD THAT THERE WAS AN EXTENDED WARRANTY PUT ON THESE VEHICLES WHICH EXPIRED IN 2011 AND SINCE THEY DIDN'T HAVE IT REGISTERED IN THE UNITED STATES THERE WAS NOTHING THEY COULD DO. IT SEEMS LIKE THEY DO EVERYTHING TO AVOID RESPONSIBILITY FOR THIS PROBLEM BUT I AM AWARE THEY HAVE REPLACED MANY FRAMES FOR SIMILAR VEHICLES AT THEIR COST OR PAID OUT THE CUSTOMERS BY BUYING BACK THE VEHICLES. SO MANY CUSTOMERS ARE FRUSTRATED WITH TOYOTA, ME INCLUDED AND THEY'VE ADVISED ME SINCE IT ISN'T REGISTERED IN THE US CURRENTLY THEY CANNOT DO ANYTHING. ON THE OTHER HAND, CHECKING WITH TOYOTA CANADA THEN THEY SAY I HAVE TO RESOLVE THE MATTER WITH TOYOTA USA. TALK ABOUT PASSING THE BUCK BACK AND FORTH. THE VEHICLE HAS BEEN REGISTERED IN NORTH AMERICA SINCE 2002 AND WAS BUILT IN CALIFORNIA. WHY SHOULD THIS MATTER? IT'S STILL A TOYOTA. POOR CUSTOMER RELATIONS FOR PEOPLE WITH SIMILAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541912September 4, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE
ON SEVERAL OCCASIONS MY TRUCK HAS COMPLETELY LOST POWER. A FEW TIMES IT HAPPENED WHILE PULLING INTO TRAFFIC RESULTING IN ME ALMOST BEING HUNG OUT IN A BUSY INTERSECTION. WHEN I PUSH THE GAS PEDAL, IT STARTS TO MOVE FORWARD, THEN SUDDENLY LOSES POWER. I BELIEVE THE PROBLEM IS SOMEWHERE IN THE THROTTLE BODY. I ALSO GET SOME HESITATION WHEN LIGHTLY HITTING THE ACCELERATOR AT HIGHWAY SPEEDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Tacoma