Toyota Tacoma Complaints

422 consumer complaints on file.

#11575471March 5, 2024
POWER TRAIN
The contact owns a 2023 Toyota Tacoma. The contact stated that while starting the vehicle in the morning, he heard an abnormally loud clicking sound coming from the rear end of the vehicle. The contact stated that the vehicle was shifted into drive(D) and the front wheels would roll but the rear wheels would seize. The contact engaged and disengaged the 4WD function for the vehicle to respond as needed. Additionally, the contact stated while driving at various speeds, the vehicle lost stability and started swaying from right to left in the rear of the vehicle. The contact stated the rear wheels would independently seize as if the brake pedal was depressed, causing instability and steering control difficulty. Additionally, the contact observed that while braking while following a curve in the roadway to the right or to the left, there was excessive vibration in the steering wheel and with the vehicle. The contact stated that the vibration was accompanied by an abnormal throbbing noise. The contact stated that once the steering wheel was straightened the abnormal sound stopped. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle needed to be re-aligned. The vehicle was repaired; however, the failure reoccurred. The contact drove the vehicle back to the same dealer and was advised that the failure could not be duplicated. The contact researched online and related the stability failure to NHTSA Campaign Number: 24V152000 (Power Train). The contact had not yet received the notification but observed that the VIN was associated with the recall. The manufacturer was informed of the failure. The failure mileage was 19,436.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575419March 4, 2024
POWER TRAIN, SUSPENSION
I received a recall notice saying that welding debris on the rear axle could cause bolts to loosen resulting in parts falling off the truck and crashing. I have called servco Toyota Honolulu service department 3 separate times. Talked to a number of managers and representatives. The first time they said they cannot do the recall yet and are waiting for parts and procedures, would not give me a date and said I cannot schedule a service appointment. In the recall it is clearly laid out to inspect and retighten bolts, and replace any damaged parts. I asked why they cannot inspect my truck and retighten the bolts now, and they don’t have an answer. They said I would receive a call back so I waited from last week 2/27 and did not hear anything back. After calling again today I was told there is nothing they can do because they don’t have parts. However the recall clearly states that the truck needs to be inspected and the bolts need to be tightened. There are no additional parts necessary unless components have become damaged. Servco has shown Hawaii customers countless times that they truly do not care about their customers as this is the only dealership on island and people do not have any other choice but to return for terrible service. This recall is a safety issue and I do not feel “wait till April” is an acceptable solution to this problem as my truck is driven daily
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574893March 1, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The adaptive cruise control will randomly slam on the brakes out of nowhere. This has happened multiple times to me while driving behind no one. Not only is this startling to me and everyone in the vehicle, but it is a safety hazard. Someone driving behind me who is not paying attention is going to slam into me. I've raised the issue with my local Toyota dealership where I get my truck serviced and they've indicated that this is a known issue with the radar cruise control. I'm worried this is going to happen on the highway at high speed and cause a massive accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574484February 28, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
Driving at approximately 55 mph and dash lights started flickering, radio went off, reset to 530 (am radio). Vehicle started sputtering and slowing down in traffic and completely shut down. Lost all power and coasted to side of road. I had no or little control of vehicle. I have "connected services" that was to warn me about mechanical and electrical failures and no warning of this happening. This enrollment was to give me "services designed to help keep you safe, secure and in control of your Tacoma from almost anywhere". "brand engagement center" not concerned of the incident. Apparently two and half year old battery failed. Replaced by myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572480February 17, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Wiring harness on the vehicle is being completely replaced due to "rodent damage" according to the dealer. I am not an automotive engineer but if compromised wiring finally fails while driving I suspect a number of systems could be affected. There was no indication of this problem during vehicle operations. My insurance company agreed to pay for this about $7200. I have owned the vehicle for ten months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568254January 27, 2024
TIRES
Firestone Destination Le2 P245/75R16 On February 20, 2021 just 15 days after I purchased my brand new truck the rear passenger side tire dramatically exploded while I was driving in to my neighborhood. I was traveling at approximately 35 mph when out of nowhere a sound similar to a shotgun interrupted my driving and immediately forced me off the road in between two trees. I was narrowly missed by oncoming traffic and scared for my life. My side step of my brand new car was damaged as well as the rim and driver side wheel well where my car brushed the tree. I called Toyota and they said I didn't have tire coverage so I called my insurance company next. USAA sent a tow truck to pick up the vehicle and they brought it to Tire Choice. The associate said the tires were known for exploding and indicated that I needed to at least replace the damaged one and the driver side front for my own safety. The associate also said he didn't think these specific tires were even in circulation anymore. I went to Toyota and they said this was a manufacturers issue. No one was able to help me and I was forced to replace two brand new tires out of pocket. I was lucky I was in the neighborhood and not the interstate. There was absolutely no sign this was going to happen nor did I hit anything in the short time I had the car before the accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566583January 19, 2024
UNKNOWN OR OTHER
The paint is starting to peel on the passenger fender. It is on the inside of where the hood gap is in a area that is not exposed to rock chips or would be susceptible to external damage. It is also located right next to where the rubber bump stop is to prevent the hood from contacting the fender so it would be impossible for the hood to cause the issue and since the hood has no signs of chipping or rubbing in that area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566373January 18, 2024
ELECTRICAL SYSTEM
Bearing failure inside heater blower motor causing fan motor to burn out and filling the cabin with toxic electrical smoke
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563966January 6, 2024
AIR BAGS
I was driving on the highway and a semi truck hit my car from behind, pushed my car and I hit the car in front of me. I was doing around 55 mph when thee truck hit me.The airbags did not deploy. but the airbag light was lit up on the cluster. Later I received a message through the toyota app about a malfunction on my car's airbag system, that I have to contact the dealership to get it fix.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11562740December 30, 2023
STEERING, WHEELS
The vehicle since approximately 45,000 miles had exhibited occasional steering wheel jitter that would go away when traveling at high speeds. In addition to the steering wheel jitter, the vehicle would pull to the right when traveling and required continued contact with the steering wheel. Dealerships had indicated the vehicle needed an alignment since approximately 30,000 miles. Wheel balancing performed at discount tire acceptably reduced the amount that the vehicle pulls towards the right when traveling at highway speeds. At 78k miles when visiting an alignment service center the technician indicated that the wheel bearing on the front passenger side required replacement and then demonstrated lateral play in the wheel that permitted a quarter inch to 3/8th inches of play. The bearing had been wobbling for a prolonged period of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561742December 25, 2023
SERVICE BRAKES
While driving on a freeway I step down on the as needed I got a message on my dash board that my braking power is low Stop in a safe place and see Owen's manual, A few seconds later I lost my brakes I have to use my hand brak to stop, came to a complete stop and called a tow truck, upon arrival the tow truck driver inspected my truck and realized there were brake fluid leaking out of my back drum, I took it in for a check up and I was told that my brake fluid is coming out of my braking cylinder, I checked for a recall I don't see it for my truck year but see it a the truck that's a few year older.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560532December 17, 2023
FUEL/PROPULSION SYSTEM
High-pressure and low pressure fuel pumps. Yes it is available for inspection. The truck cannot maintain posted, speed limit, causing a potential rear end collision. I reported the problem they replaced the high-pressure fuel pump for free and then said the low pressure fuel pump needs replaced the truck only has 40,000 miles. I think there’s a defect in this part that could cause lots of accidents. Check engine light is flashing and the ATC light comes on, the engine starts to sputter and cannot maintain speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558608December 5, 2023
ELECTRICAL SYSTEM
This Toyota Tacoma's soy based wiring attracts rodents and I have had to have repairs for the wiring. My 2 other older vehicles in the same location that does not have the soy based wiring there no problem. This is a world wide issue and no one has done nothing about. This is a safety issue that can be potentially dangerous, if some of the safety systems fail due to soy based wiring attracting rodents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558361December 4, 2023
SERVICE BRAKES
I was about to park. press the break pedal in order to move gear to Parking. However, My Tacoma accelerated and I was unable to control it. Finally, it stop after hitting a tree.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11556294November 21, 2023
AIR BAGS
I was crossing through a major intersection. I had the green light so I proceeded in a forward direction. A vehicle traveling west on Hwy 24, ran the red light and struck me in the drivers door. His estimated speed was the speed limit at 35 mph. None of the airbags deployed in my vehicle. The curtain airbag on the drivers side, nor the airbag from the steering wheel. deployed. I hit my head on the drivers side window resulting in a small cut to the side of my head about an inch long, and a contusion on the side and upper part of my head. I did not require medical attention There were no warning lights on my vehicle indicating there was a problem
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11555863November 18, 2023
AIR BAGS, SEATS, SEAT BELTS
Could feel and hear the front passenger seat (including the supplemental restraint system airbag) and seat belt move side to side and making a noise. I took the vehicle to Toyota of Denton, in Denton Texas for evaluation. Here is what they found from the service manager's email "Yours will need the seat frame replaced. The seat was removed, we found the seat track has play in it and is non serviceable meaning it comes as an assembly and you can not get individual parts for it. The estimate is $2234.28 and the part would take 3-4 weeks to come in as it is on back order. Keep in mind, that time can change along the way, but that is the current ETA. If you want to proceed with the repair, you would need to pre pay for the part and the diagnostic. The total repair would be reduced by the amount prepaid. I did reach out to Toyota and there would be no goodwill offered for this repair. It was just purchased and the selling dealer is who I would recommend you ask them for assistance. Please let me know how you would like to proceed." This same type of issue is found on from multiple owners. How many passenger seat frames have been replaced on 2019-2023 Tacomas, thousands? This is a huge safety issue effecting the safety of the seatbelt and airbag of the front passenger occupant. What is worse TOYOTA Motor Corp. refuses to honor their own SRS fully transferable 5 year - 60,000 mile warranties. leaving owners of these vehicles to pay for the cost on their own or worse driving a vehicle with loose seats, airbags, airbag sensors, and front passenger seat belts. The NHTSA needs to conduct an immediate full safety recall of all 2019-2023 Toyota Tacoma loose passenger seats due to factory defect faulty seat frames, which directly bolt the front passenger seat belt, airbag, and safety sensors to the vehicle. The NHTSA additionally needs to investigate SRS warranty fraud conducted by Toyota Motor Corp, for failing to uphold their own published SRS warranties
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552104October 26, 2023
AIR BAGS
Toyota issues the airbag recall in july for 2023 tacomas and said a remedy would be available in august. Ive call once a week since the start of august to schedule my drive side airbag recall repair and they keep saying toyota doesnt have a remedy yet and it could be upwards of a year. FOR A DRIVE SIDE AIR BAG DEFECT. This should be blatantly illegal as it puts fear into driving my vehicle as i may not have a airbag so in a accident I can be further injured because of a corporation’s negligence. Im embarrassed to own a Toyota after this. Peoples lives are at stake and dragging this recall on will cost customers their health or even worse their lives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551985October 26, 2023
VISIBILITY/WIPER
The camera system is sub par. The video is grainy fuzzy and jumpy. It looks as though you are looking through a dark tunnel. Much worse that my 2021. Service advisor agrees the clarity and quality was unacceptable. The head unit was replaced but nothing changed. TAS case [XXX] was opened. Tech states quality was the same as other 2022 Tacomas when compared. I guess if everyone’s is the same that makes it ok. I feel the quality of the video might be 200x300 and is unsafe at this quality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545975September 22, 2023
STEERING
The contact owns a 2023 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543539September 9, 2023
TIRES
Tires are cracking and I had to patch 3 diff tires since I purchased this 2022 Tacoma
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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