Toyota Prius Complaints (2007)

2,004 consumer complaints on file.

#11423693July 7, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Under hard braking (over 50% of the pedal) the front passenger wheel applies all the force to stop the car to that one tire causing it to lose traction and skid. Brakes are insufficient to properly stop the vehicle and no warning lights are illuminated on the dash. Actually more than half of the time the whole dash does nothing, no MPH, no gas gauge, nothing but a blacked out information less panel. Then to top it off the car only has one headlight bc it blows what ever headlight I put into the ballast. 3 of the most common failures for a 2007 and my Prius has a grand slam assortment of serious potential life threatening problems that should have been repaired (never should have been assembled with) by Toyota. Minor wreck when attempting to stop the car under not driving conditions. Thankfully no one was hurt and only had to replace the front hood, bumper and radiator and support but have deemed the car as not road worthy and unfit for any driving conditions.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11423738July 7, 2021
UNKNOWN OR OTHER
My car when stopped and running lunges forward
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423302July 3, 2021
AIR BAGS, SUSPENSION, SERVICE BRAKES
Abs vsc brake light on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419794June 6, 2021
SERVICE BRAKES
When turning car on the car beeps loudly for 10-15 seconds. The brakes will randomly lock up. They do not always work properly on hills.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413417April 22, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
BRAKE ACTUATOR PUMP IS A KNOWN ISSUE ON THIS GENERATION PRIUS AND TOYOTA HAS STOP OFFERING A WARRANTY BEFORE I EVEN GOT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399844March 8, 2021
SERVICE BRAKES
MY CAR HAS ONLY 65,000 MILES ON IT AND THE ABS ACTUATOR HAS FAILED. BEFORE GETTING IT REPAIRED, THERE WERE MANY INSTANCES WHEN THE BRAKING POWER WAS SIGNIFICANTLY REDUCED. THIS IS CLEARLY A SAFETY ISSUE THAT TOYOTA IS AWARE OF, BUT NOT WILLING TO REPAIR. I AM SHOCKED THAT THERE HAS BEEN NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395410February 9, 2021
SUSPENSION
DRIVER REAR COIL SPRING BROKE. ONE END OF IT SEEMS TO HAVE A CHUNK BROKEN OFF. I HAVE THE COIL SPRING. I HAD THE DEALER REPLACE THE SPRING SO I DO HAVE REPAIR INVOICE. I NOTICED THE CAR SITTING LOW ON DRIVER'S REAR CORNER WHILE SITTING IN MY GARAGE. I HAVE AN IDENTICAL MODEL, A 2009 PRIUS, SITTING NEXT TO THIS AFFECTED CAR, (A 2007 PRIUS). THE GARAGE FLOOR IS A FLAT CONCRETE SLAB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390581January 28, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
DRIVER SIDE HEADLIGHT WHEN TURNED ON RANDOMLY GOES OFF I HAVE TO TURN THE LIGHTS OFF AGAIN AND THEN IT TURNS BACK ON BUT A LOT OF TIMES IT'LL KEEP TURNING OFF. IT'S BEEN DOING THIS FOR YEARS. I RARELY DRIVE MY CAR ONLY HAS 35K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389837January 25, 2021
ENGINE
TL* THE CONTACT'S GIRLFRIEND OWNED A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HIS GIRLFRIEND WAS DRIVING AT 55 MPH, A GRAYISH SMOKE BEGAN TO EMIT FROM THE ENGINE WITHOUT WARNING. HIS GIRLFRIEND THEN IMMEDIATELY PULLED OVER AND EXITED THE VEHICLE WITH HER SON AS THE SMOKE QUICKLY TURNED INTO FLAMES. THE FIRE SPREAD RAPIDLY AND THE VEHICLE EXPLODED. AS A RESULT, THE AUTHORITIES ARRIVED AT THE SCENE AND THE FIRE WAS EXTINGUISHED. A FIRE REPORT WAS FILED; NO INJURIES WERE REPORTED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION. THE DEALER NOR MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED DUE TO THE FIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *LN *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11389615January 23, 2021
STEERING
ON NOVEMBER 14, 2020, MY 2007 TOYOTA PRIUS HAD A LOSS OF STEERING THE STEERING WHEEL WAS NO LONGER CONNECTED TO THE FRONT WHEELS OF THE CAR. PARKING ON A CITY STREET ATLANTIC TOYOTA DID NOT PERFORM THE RECALL ON MARCH 12,2013 FOR THE COT RECALL THIS IS WHAT CAUSED THE LOSS OF STEERING. THE CAR WAS REPAIRED AT A PRIVATE GARAGE FOR THE LOSS OF STEERING AND THE PART THAT FAILED WAS THE STEERING INTERMEDIATE EXTENSION SHAFT THE PART THAT SHOULD HAVE BEEN REPLACED UNDER THE COT RECALL DONE AT ATLANTIC TOYOTA. (THE SHAFT REPLACEMENT DEPENDS ON WHETHER THE BOLT HOLE HAS A 'COUNTERSINK', ACCORDING TO THE TECHNICAL INSTRUCTIONS ISSUED TO DEALERS, T-CP-C0T-A510-D. THE SHAFT THAT WAS REMOVED AND, IN MY POSSESSION, HAS A COUNTERSINK). HOW COULD THIS HAPPEN TOYOTA IDENTIFIED A DEFECTIVE PART AND ISSUED A RECALL I BROUGHT MY CAR TO A TOYOTA DEALERSHIP AND THE WORK WAS NOT DONE. WITH THE LOSS OF STEERING THERE IS A CONCERN ABOUT SAFETY AND CONFIDENCE IN THE VEHICLE, AND NOTHING IS MORE IMPORTANT THAN THAT. I AM SENDING THIS EMAIL TODAY BECAUSE WE KNOW THAT SOMETHING HAS GONE TERRIBLY WRONG. THE SYSTEM MEANT TO SAFEGUARD AGAINST FAULTY VEHICLES HAS FAILED, AND IT NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385276December 28, 2020
SERVICE BRAKES
ABS ACTUATOR FAILURE AT ONLY 64,000 MILES. POTENTIAL FOR COMPLETE BREAK FAILURE IF NOT IMMEDIATELY ADDRESSED. TOYOTA IS AWARE OF THE ISSUE AS THERE IS A TSB, BUT THEY ARE CHARGING THOUSANDS OF DOLLARS FOR A REPAIR FOR A SAFETY CRITICAL ITEM THAT IS DUE TO A MANUFACTURING DEFECT. THIS SHOULD BE COVERED UNDER A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378336December 7, 2020
SERVICE BRAKES
MY WIFE AND I PICKED UP OUR 3 LITTLE BOYS FROM SCHOOL ON OUR WAY HOME AS WE GOT ON THE HIGHWAY WE HEARD THIS LOUD LONG BEEP SOUND AND IMMEDIATELY AFTER THAT MY BRAKES WILL NOT WORK SO I BEGAN PUSH DOWN ON THE BRAKE PEDAL MANY TIMES AND FINALLY BY THE GRACE OF GOD I WAS ABLE TO STOP. WE HAD THE CAR TOWED TO HAVE IT LOOKED AT AND THE MECHANIC CONCLUDED IT IS AN ABS/ACTUATOR PROBLEM WHICH TOYOTA IS VERY MUCH AWARE OF. THE MECHANIC ADVISED ME TO CONTACT TOYOTA TO FIX IT FREE BECAUSE IT IS COSTLY. I CONTACTED TOYOTA ABOUT THE SITUATION AND THEY JUST DIDN'T CARE. NOW I HAVE NO CAR BECAUSE ITS UNSAFE TO DRIVE AND I DON'T HAVE THE MONEY TO FIX IT. THIS WAS A LIFE THREATENING SITUATION FOR ME AND MY FAMILY HAD IT NOT BEEN GOD WE WOULD HAVE LOST OUR PRECIOUS LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378068December 6, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
DASH WENT OUT NO VISUAL, TWICE, 1ST TIME I UNHOOKED FRONT CABLE TO BATTERY, IT COME BACK ON, 2ND TIME, I STARTED CAR, CONSOL WENT OUT AGAIN, HAD TO TAKE IT TO TOYOTA PLACE, TO ORDER NEW CONSOL, BRAKE LIGHT ON, ASB LIGHT ON, AFTER REPLACING BOTH FRONT & BACK BRAKE SHOES, ENJECTOR PUMP WENT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377408December 2, 2020
SERVICE BRAKES
I OWN A TOYOTA PRIUS 2007 AND I EXPERIENCING BRAKES NOT ENGAGING AS THEY SHOULD WHEN APPLIED. I NOTICE MY ABS VSC BRAKE LIGHTS ARE ON MY DASHBOARD. I TOOK IT IN TO A SHOP AND WAS TOLD I HAVE A BAD ABS ACTUATOR. I RESEARCHED IT ON THE RECALL LIST AND IT WAS LISTED BUT EXPIRED IN DEC 2017. TOYOTA SHOULD FIX THIS PROBLEM. THIS WAS A KNOWN PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363736October 10, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
2007 PRIUS 144K MILES WHEN PROBLEM 1ST OCCURRED. CAR SERVICED REGULARLY - OIL CHANGED EVERY 3500 MILES. MASTER WARNING LIGHT WOULD COME ON RANDOMLY WHEN TURNING OR GOING UP/DOWN HILL AT HIGHWAY SPEEDS. COMPUTER DIAGNOSTICS RUN REPEATEDLY (AT TOYOTA AND AT LOCAL MECHANIC) NOTHING EVER FOUND. 12/2016 BROUGHT CAR TO TOYOTA SERVICE COULDN'T FIND ANYTHING INITIALLY. 2+ HOURS LATER TOLD OIL IS VERY LOW WHICH MADE NO SENSE; NO OIL SPOT IN GARAGE, CAR PASSED INSPECTION AND WASN'T DUE FOR AN OIL CHANGE . WAS TOLD THE 'OIL WARNING INDICATOR' WAS LIT DESPITE THE FACT THAT THE OIL WARNING LIGHT NEVER CAME ON. EVER. (OIL INDICATOR SHOULD COME ON WHEN CAR IS STARTED AND REMAIN ON -BRIEFLY IF THE OIL IS LOW. IT DOES NOT.) TOLD TECH THAT ONLY THE MASTER LIGHT COMES ON AND THE CIRCUMSTANCES. NEVER GIVEN AN EXPLANATION. PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. MASTER INDICATOR ONLY COMES ON WHEN THERE IS ALMOST NO OIL. LAST TIME THIS HAPPENED I ADDED 4 QTS. OF OIL, DROVE 687 MILES AND HAD TO ADD ANOTHER 4 QTS. AT THIS POINT I HAVE TO CHECK THE OIL EVERY TIME I GET INTO THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362463October 2, 2020
SERVICE BRAKES
STARTED GETTING BRAKE ACTUATOR FAILURE NOISES IN MY 2007 PRIUS BACK IN MARCH 2020 AND TOOK IT TO THE WEST COAST TOYOTA DEALERSHIP IN LONG BEACH, CA. THEY DIDN'T FIND ANYTHING WRONG WITH THE ABS SYSTEM EVEN THOUGH THE GRINDING NOISE I NOW KNOW IS COMMONLY ASSOCIATED WITH THE PROBLEM WAS GOING OFF. THE OTHER DAY THE ABS LIGHT WARNING CAME ON AS WELL AS THE EMERGENCY BRAKE LIGHT. I PULLED OVER ON WASHINGTON BLVD AND ARLINGTON IN LOS ANGELES AND WHEN I STARTED THE CAR AGAIN AND STARTED TO MOVE FORWARD I HAD NO CONTROL OF THE BRAKES AND TURNED THE CAR OFF IMMEDIATELY. FROM WHAT I'VE READ THIS IS EXTREMELY COMMON! TOYOTA EXTENDED THE WARRANTY'S ON MANY OF THEIR VEHICLES TO 10 YEARS BUT THERE WERE NO RECALLS SO IF THIS PART MALFUNCTIONS A DAY AFTER THE WARRANTY THEN YOU ARE OUT OF LUCK. THE BRAKE SYSTEM IS JUST ABOUT THE MOST DANGEROUS PART TO FAIL. I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF THE SAME THING HAPPENED AT A HIGHER SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351990August 29, 2020
SERVICE BRAKES
I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70 MPH WHEN THE BREAK LIGHT, ABS LIGHT, AND TIRE LIGHT ALL CAME ON ACCOMPANIED BY A HIGH PITCH BEEPING. AS I ATTEMPTED TO PULL OVER THE BREAKS WERE ALMOST COMPLETELY UNRESPONSIVE. WHEN I CONTACTED TOYOTA ABOUT THE ISSUE THEY LET ME KNOW IT WAS A PROBLEM THEY WERE AWARE OF THE ISSUE BUT DIDN'T BELIEVE THAT HAVING YOUR BREAKS GO OUT WAS GROUNDS FOR A RECALL. I WAS ALMOST INVOLVED IN A HIGH SPEED CRASH WITHOUT THE ABILITY TO STOP BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351874August 28, 2020
ENGINE
I WAS DRIVING MY CAR ON THE HIGHWAY IN HOUSTON (INTERSTATE-10) AND MY CAR SUDDENLY STOPPED. I WAS ALMOST REAR-ENDED DUE TO THE CAR STOPPING SUDDENLY WITHOUT THE ABILITY TO ACCELERATE. THERE WAS ONLY A NARROW SHOULDER AND I HAD TO WAIT FOR THE TOW TRUCK. THE ISSUE IS THE INVERTER PUMP WHICH WAS A RECALL IN 2011 (12V536000) AND THE TOYOTA DEALERSHIP TOLD ME TO CALL TOYOTA US HQ. AFTER TWO WEEKS, MULTIPLE PHONE CALLS, AND ZERO FOLLOW THROUGH FROM TOYOTA, I AM STILL WITHOUT A FUNCTIONING CAR. THE TOTAL LACK OF CARE AND ACCOUNTABILITY FROM TOYOTA IS APPALLING AND FRANKLY RECKLESS. THIS IS A KNOWN ISSUE ON THE CAR AND I WANT TO MAKE SURE THIS DOES NOT HAPPEN TO SOMEONE ELSE. MY WIFE AND I ARE BLESSED THAT WE WERE ABLE TO WALK AWAY FROM THE STALL ON THE HIGHWAY UNSCATHED; HOWEVER, THIS CAN HAPPEN TO SOMEONE ELSE AT NIGHT AND PERHAPS THAT PERSON(S) WILL NOT BE SO LUCKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350794August 22, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AROUND A CORNER ON CITY STREETS, BRAKING SUDDENLY BECAME VERY DIFFICULT, AND CAUSED THE VEHICLE TO SKID WHEN BRAKES WERE APPLIED. A HIGH-PITCHED ELECTRONIC SQUEAL CAME FROM THE DASHBOARD, AND THE BRAKE SYSTEM LIGHT, ABS LIGHT, VSC LIGHT, AND MASTER WARNING LIGHT ALL TURNED ON. THESE ARE ALL LISTED AS SYMPTOMS OF A FAILED BRAKE ACTUATOR. AFTER CONTACTING A LICENSED TOYOTA DEALERSHIP, I WAS DIRECTED TO THE TOYOTA CUSTOMER CARE DEPARTMENT. AFTER BEING ESCALATED TO A SUPERVISOR, I WAS INFORMED THAT TOYOTA IS AWARE OF THIS PROBLEM, BUT THAT THE WARRANTY EXTENSION THEY USED TO COVER IT EXPIRED IN 2017, AND THEY REFUSED TO COVER THE COST OF REPLACEMENT (~$3000). I BELIEVE THIS ISSUE SHOULD BE CAUSE FOR A SAFETY RECALL, AS IT HAPPENED SUDDENLY AND WITHOUT WARNING WHILE THE VEHICLE WAS IN MOTION. IT WAS PURE LUCK THAT THIS DIDN'T RESULT IN A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349778August 17, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING, A CODE ILLUMINATED INDICATING TRANSMISSION WOULD LOCK FOR SAFETY AND TO PLACE THE VEHICLE ON A FLAT SURFACE. THE CONTACT STATED THAT WHEN HE ARRIVED AT HIS RESIDENCE AND POWERED OFF THE ENGINE, THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Prius