Toyota Prius V Complaints

479 consumer complaints on file.

#10643068October 7, 2014
STEERING
THE STEERING COLUMN WAS A BIT LOOSE WHEN I BOUGHT THE CAR USED FROM A RENTAL OFFICE AT I 95 TOYOTA BRUNSWICK GEORGIA IT HAS GOTTEN WORSE AT 130000MILES ABOUT 90% HIGHWAY THEY TELL ME IT WILL COST $1100 DOLLARS TO REPLACE THE WHOLE COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640938October 2, 2014
SERVICE BRAKES
ON MULTIPLE OCCASIONS WHEN BRAKING IF I HIT A BUMP IN THE ROAD OR POTHOLE THE CARS SPEEDS FORWARD FOR A FEW FEET. IT FEELS LIKE THE BRAKES RELEASE CAUSING THE CAR TO STOP SLOWING DOWN. THIS IS VERY DISCOMFORTING. SO FAR I HAVE NOT BEEN IN ANY ACCIDENT THOUGH I FEAR THAT THIS COULD CONTRIBUTE TO AN ACCIDENT IF I HAD TO STOP SUDDENLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609379July 9, 2014
ELECTRICAL SYSTEM
2013 TOYOTA PRIUS V. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL SYSTEM FAILURE. *SMD THE CONSUMER STATED WHEN HIS WIFE EXITED THE VEHICLE, SHE NOTICED THE HEADLIGHTS WERE NOT ON. THEY WERE SET TO REMAIN ON FOR A BRIEF PERIOD AFTER THE ENGINE WAS TURNED OFF. SHE GOT BACK IN THE VEHICLE AND THE ELECTRICAL SYSTEM FAILED; NO LIGHTS, THE DOOR LOCKS DID NOT WORK AND THE ENGINE WOULD NOT START, THE ONLY FUNCTIONING ITEM, WAS THE BRAKE LIGHTS. THE CONSUMER AND HIS WIFE TRIED SEVERAL TIMES, TO GET THE VEHICLE TO START, SO EVENTUALLY THEY HAD A TECHNICIAN COME AND START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY WERE UNABLE T O FIND A PROBLEM. THE SECOND OCCURRENCE HAPPENED ON MAY 31, 2014. WHEN THE CONSUMER RETURNED TO THE VEHICLE FOUR HOURS LATER, HE WAS UNABLE TO UNLOCK THE DRIVER'S DOOR. EVENTUALLY, HE REMOVED THE PHYSICAL KEY FROM THE ELECTRONIC KEY FOB, AND OPENED THE DOOR, BUT WAS UNABLE TO START THE VEHICLE. THE ONLY SIGN OF ELECTRICITY WAS TWO GREEN TURN SIGNAL LIGHTS FLASHING SIMULTANEOUSLY WHEN HE PUSHED THE POWER BUTTON. THE CONSUMER RETURNED HOURS LATER, AND THE VEHICLE STARTED IMMEDIATELY. HOWEVER, THE CLOCK HAD ZEROED OUT CONFIRMING THE POWER FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY WERE UNABLE DIAGNOSE A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608480July 6, 2014
STRUCTURE:BODY, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
DRIVER PULLED INTO PARKING STALL. FOOT ON BRAKE AT CURB. PUSHED THE "P" BUTTON FOR PARK FUNCTION ON DASH BOARD. THE CAR REVED AND LURCHED OVER THE CURB TOWARD THE BUILDING. DRIVER CONTINUED TO PRESS BRAKE PEDAL AND SWERVED TO AVOID THE BUILDING, YET SCRAPED THE SIDE WITH SIDE PANEL AND RUNNING OVER TW0 RECENTLY PLANTED TREES. THE CAR CONTINUED LURCHING FOR APPROXIMATELY 30-40 FEET, BACK OFF OF THE CURB, PAST TO TWO PARKED CARS (WHICH SUSTAINED NO DAMAGE). THE CAR FINALLY CAME TO A REST ON ITS OWN. THE ENGINE WAS STILL RUNNING UNTIL THE "START/OFF" BUTTON WAS DEPRESSED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605808June 25, 2014
STEERING
STARTED HEARING FAINT POPPING/THUD SOUND WHEN TURNING WHEEL TO LEFT AT SLOW SPEEDS LIKE BACKING UP OR IN THE PROCESS OF PARKING THAT INVOLVES TURNING WHEEL TO THE LEFT. THIS IS ACCOMPANIED BY SOME LOOSE FEEL ON THE STEERING WHEEL WHEN IT MAKES THAT SOUND. INITIALLY STARTED HEARING/FEELING IT WHEN IT HAD 9K MILES ON IT. BROUGHT IT TO THE DEALER FOR 10K SERVICE AND COMPLAINED ABOUT IT. THEY/I COULD NOT REPLICATE IT. STILL HEARING THE SOUND AND FEELING IT ON STEERING WHEEL. SOUND AND FEEL GOT WORSE WITH STEERING AS MILEAGE WENT UP. BROUGHT TO LOCAL DEALER AT 20K MILES FOR SERVICE AND COMPLAINED ABOUT IT AGAIN. WAS ABLE TO REPLICATE THE SYMPTOM WITH SERVICE MANAGER ON BOARD BUT SERVICE MANAGER SAYS IT WAS NORMAL. HAD TO BRING VEHICLE BACK AT 23K MILES AND INSIST THERE IS A PROBLEM BECAUSE I CAN REPLICATE THE PROBLEM CONSISTENTLY. ONCE IN A WHILE THE SOUND AND FEEL IS AFFECTING STEERING TO THE RIGHT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604558June 19, 2014
SERVICE BRAKES
I STATED TO THE DEALERSHIP ON JUNE24,2013 THAT THE CAR FEELS LIKE IT RUNAWAY WHEN I BRAKE AND HIT A POTHOLE IN THE ROAD. THEY ROAD TESTED MY CAR AND COULDN'T DUPLICATE ANY ABNORMAL ISSUES WITH THE BRAKING. THEY VISUALLY INSPECTED THE BRAKES AND THEY FOUND NOTHING. THERE HAVE BEEN INCIDENTS WHERE I BRAKE AND HIT A POTHOLE AND JUT FORWARD EITHER ALMOST PASSING A RED LIGHT OR ALMOST HITTING A CAR IN FRONT OF ME. IT IS A VERY SCARY SITUATION. I WOULD HAVE DONE THIS COMPLAINT SOONER,BUT I WAS NOT AWARE OF THIS WEBSITE. I JUST HAPPEN TO SEARCH TO SEE IF ANYONE ELSE HAS THE SAME ISSUE WITH THEIR 2012 PRIUS V. THIS SCARY DANGEROUS SITUATION STILL CONTINUES TILL THIS DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595899June 3, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 PRIUS V. THE CONTACT STATED THAT WHILE DECELERATING, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A METAL GATE. THERE WERE NO INJURIES. THE CONTACT INDICATED THAT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10592592May 19, 2014
VEHICLE SPEED CONTROL
WHEN THE VEHICLE HITS A BUMP, ROCK OR UNEVEN ROAD WHILE DECELERATING, THE VEHICLE SUDDENLY ACCELERATES. IT FEELS LIKE WHEN YOU SKIP A STEP. I HAVE HAD THE VEHICLE SINCE DECEMBER 2012 AND THIS HAS HAPPENED ENOUGH TIMES THAT I DO NOT THINK ITS FORTUITOUS. THE SUDDEN ACCELERATION MAKES THE CAR TRAVEL A COUPLE OF FEET. UPDATED 12/5/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588086May 13, 2014
ENGINE
WHILE DRIVING IT SEEMED THE CAR JUST STOPPED LOUD BANG IN REAR AND QUICKLY MOVED AGAIN TOOK TO DEALER AND THEY CANNOT FIND ANYTHING WRONG DON'T FEEL SAFE IN CARE THIS IS SECOND TIME IT HAS HAPPENED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583895April 21, 2014
SERVICE BRAKES
2013 PRIUS V - BRAND NEW. BRAKES MAKE A GRINDING NOISE WHEN COLD. THREE DIFFERENT TOYOTA DEALERSHIPS TOLD ME THAT IT IS NORMAL FOR THE BRAKES TO GRIND WHEN COLD. NOTHING THEY COULD DO ABOUT IT. VEHICLE NOW HAS 15,000 MILES ON IT AND IT STILL MAKES GRINDING NOISES WHEN COLD. I HAD A 2010 PRIUS AND HAD NO PROBLEMS WITH IT. FOUND ON THE TOYOTA OWNERS WEBSITE THERE ARE SEVERAL OTHERS WITH THE SAME PROBLEM. ONE OF THEM HAD THE SEATTLE TOYOTA DEALERSHIP FIX THE PROBLEM: TOYOTA OF SEATTLE 1,379 SERVICE DETAILS REAR BRAKE NOISE WHEN COLD PRIUS V R&R BOTH CALIPERS, R. DSC 1-SD (ON-VEH) COMB: OPPOSITE SIDE THERE IS A FIX AND TOYOTA IS REFUSING TO FIX THE PROBLEM. PLEASE ISSUE A RECALL FOR THIS PROBLEM BEFORE THE GRINDING BRAKES BECOME A LOSS OF BRAKING ACTION AND ACCIDENTS OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579530April 14, 2014
STRUCTURE:BODY, WHEELS
I WAS COMPLETING PARKING THE CAR IN A HEAD-IN PARKING SPACE IN A PARKING LOT. WITH MY FOOT ON THE BRAKE, THE CAR EXPERIENCED UNINTENDED SUDDEN ACCELERATION. THE CAR JUMPED A CONCRETE SIDEWALK, CROSSED THE 6-8 FOOT WIDE SIDEWALK, AND CRASHED INTO A METAL SECURITY FENCE. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10578327April 8, 2014
AIR BAGS
DRIVER IN A 2005 FORD FOCUS 4 DOOR TURNED LEFT IN FRONT OF ME. MY PRIUS V HIT THE FORD FOCUS ON THE FRONT PASSENGER SIDE CORNER. MY PRIUS WAS DAMAGED IN THE CENTER OF THE FRONT. THE SPEED OF MY VEHICLE IS LESS THAT 40 MPH, THE SPEED LIMIT. I BELIEVE I WAS TRAVELING ABOUT 30 MPH BEFORE I HIT THE BRAKES HAD ABOUT 25 FEET TO STOP. WHEN WE HIT THE FORD IT WAS LIKE HITTING A BRICK WALL, MY PRIUS POPPED UP OFF THE GROUND ABOUT A FOOT. NEITHER OF THE FRONT AIR BAGS DEPLOYED. MY WIFE, THE PASSENGER IN MY PRIUS FRACTURED HER STERNUM DUE TO THE PRESSURE OF THE SEAT BELT. UPDATED 06/06/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10565603February 24, 2014
SERVICE BRAKES
I BEGAN EXPERIENCING WHAT I DESCRIBED TO THE DEALER AS A "HICCUP" IN MY BRAKES. I COMPLAINED OF THIS PROBLEM THE TWO TIMES I TOOK THE CAR IN FOR ROUTINE MAINTENANCE (FIRST AND NEXT SIX MONTHS), AND EACH TIME THEY FOUND "NO PROBLEM" WITH THE BRAKES. IT WAS NOT UNTIL THIS SNOWY ROUGH WINTER WITH ALL THE ATTENDANT POT HOLES IN THE STREET THAT I CORRELATED THIS BRAKING PROBLEM WITH UNEVEN PAVEMENT. I KNOW THIS HAPPENS WHEN MY RIGHT FRONT TIRE HITS A POT HOLE, AND IT MAY HAPPEN WHEN ANY TIRE DOES, BUT IF I'M APPLY THE BRAKES - ESPECIALLY HITTING THE BRAKES AT THE MOMENT ONE TIRE DIPS INTO THE HOLE -THEY DO NOT ENGAGE AND IN FACT THERE'S A SLIGHT LURCH FORWARD, ALMOST AN ACCELERATION. THE CAR IS GOING TO THE SERVICE DEPARTMENT TOMORROW WITH THE HOPES THAT THE PROBLEM CAN BE LOCATED. THIS TRULY FEELS DANGEROUS TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560460January 18, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES
I BOUGHT PRIUS V IN FEBRUARY 2012. I'VE NOTICED FEW TIMES ISSUES WITH BRAKES. WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL TO SLOW THE CAR TO A STOP AND IF THE CAR GOES OVER A POTHOLE OR SLIGHT BUMP ON THE ROAD THEN CAR ACCELERATES FORWARD BEFORE COMING TO A STOP. THIS IS SAFETY HAZARD SINCE IT ALMOST LED TO HITTING THE OTHER CAR'S REAR BUMPER. ALSO, I'VE GOTTEN INTO AN ACCIDENT IN DECEMBER 2013 WHERE THERE WAS ANOTHER BRAKE ISSUE. I STOPPED MY CAR IN THE INCLINE ROAD BY PUTTING MY FOOT ON THE BRAKE PEDAL. THEN, I CHANGED THE GEAR SHIFT TO REAR AND SLOWLY TOOK MY FOOT OFF THE BRAKE PEDAL SO THAT I CAN BACK INTO THE STREET PARKING WHICH WAS ONLY ABOUT 4 TO 5 FEET AWAY. SUDDENLY, CAR SPED DOWN THE ROAD GOING REAR DIRECTION TO THE DIRECTLY OPPOSITE STREET AND HIT TWO PARKED CARS. I HAD PUT THE FOOT DOWN ON THE BRAKE PEDAL WHEN I NOTICED THE CAR GOING REAR FAST BUT IT WOULD NOT STOP THE CAR FROM GOING DOWN THE ROAD. I HAD NO CONTROL OVER THE CAR OR THE SPEED. THIS IS MAJOR SAFETY HAZARD SINCE SOMEONE COULD HAVE BEEN SERIOUSLY INJURED WITH LOSING CONTROL OF THE BRAKE AND ACCELERATION. I'VE OWNED OTHER TOYOTA CAR (CAMRY) BEFORE BUT NEVER HAD THIS ISSUE UNTIL THIS PRIUS V. MY CAR HAS BEEN IN BODY SHOP FOR OVER A MONTH WITH REPAIRS. I PLAN TO TAKE THE CAR TO THE TOYOTA DEALER TO CHECK OUT THIS BRAKE ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10559023January 8, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 TOYOTA PRUIS V HYBRID. THE CONTACT STATED THAT A LARGE RODENT ENTERED THE VEHICLE AND CHEWED THROUGH THE HARNESS STRAP OF A CHILD SEAT THAT WAS IN THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DID NOT FIND ANY HOLES IN WHICH THE RODENT MAY HAVE ENTERED. THE CONTACT WAS CONCERNED THAT IF A RODENT ENTERED THE VEHICLE, IT COULD CAUSE A CRASH WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558922January 7, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING IN THE EVENING, USING HEADLIGHTS. TURN VEHICLE OFF AND EXIT. WITHIN AN HOUR, GET BACK INTO VEHICLE, START, TURN ON HEADLIGHTS AND THEY (LOW BEAMS) FAIL TO ILLUMINATE. HIGH BEAMS WORK, AS DO PARKING LIGHTS, BUT THE LOW BEAMS STOPPED WORKING, AND THEY STILL FAIL TO WORK. DRIVING WITHOUT HEADLIGHTS OR PERPETUAL USE OF HIGH BEAMS IS A SAFETY HAZARD AND DISTRACTION FOR OTHER MOTORISTS CAUSING AN UNSAFE CONDITION. HAVE MADE AN APPOINTMENT WITH LOCAL TOYOTA DEALERSHIP FOR MAINTENANCE, IN EARLY FEB. 2014. THE VEHICLE IS STILL UNDER FACTORY WARRANTY, LESS THAN 36 MONTHS OLD WITH FEWER THAN 36,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556928December 21, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, SERVICE BRAKES
THE CAR WAS PARKED ON A STEEP INCLINE WHILE I CLOSED A GATE BEHIND ME TO A GATED DRIVEWAY. WHEN I GOT BACK IN THE CAR AND PUT THE CAR IN DRIVE, I TOOK MY FOOT OFF OF THE BRAKE AND BEFORE I COULD GET IT TO THE GAS PEDAL THE CAR IMMEDIATELY ROLLED BACK AND INTO THE GATE. THE CAR RELEASED AS IF IT WAS A STANDARD SHIFT CAR THAT NEEDED A CLUTCH AND SLAMMED INTO THE GATE. I HAVE TAKEN THE CAR TO OTHER SAFE SPOTS THAT ARE ON HILLS AND FOUND THAT THIS CAR CAN NOT HOLD A STOPPED POSITION ON AN INCLINE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10556931December 21, 2013
POWER TRAIN, ENGINE
AT LEAST 2 OR 3 TIMES A WEEK, WHEN SHIFTING THE CAR INTO DRIVE WHEN THE CAR IS STOPPED, THE CAR GOES INTO REVERSE INSTEAD. THE FIRST FEW TIMES I THOUGHT I HAD MADE A RUSHED ERROR, SO I STARTED WATCHING QUITE CAREFULLY. YOU CAN EVEN BE BACKING UP AND THEN BRAKE AND SHIFT THE CAR SPECIFICALLY INTO DRIVE AND IT STAYS IN REVERSE. IT MIGHT TAKE 3 OR 4 ATTEMPTS TO GET IT INTO DRIVE. I HAVE REALIZED THIS MUST BE WHY THEY INSTALLED THE BEEPING IN THE SYSTEM TO ALERT YOU THAT THE CAR IS IN REVERSE, IT MUST BE A MORE PERVASIVE PROBLEM THAN SIMPLY IN MY CAR. I ALWAYS VISUALLY CONFIRM MY MOTIONS NOW, AND 2 OR 3 TIMES A WEEK I WILL ENTER THE CAR AND PUT IT IN DRIVE AND IT GOES INTO REVERSE INSTEAD. THIS IS AN ACCIDENT WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549685October 27, 2013
SERVICE BRAKES, VEHICLE SPEED CONTROL
DRIVER WAS MAKING A SHARP LEFT TURN INTO A PARKING SPACE AT LOW SPEED AND ATTEMPTED TO BRAKE TO A STOP. THE VEHICLE DID NOT SLOW DOWN AT ALL DESPITE HARD PRESSURE ON BRAKE PEDAL BUT INSTEAD ACCELERATED,JUMPED A CURB IN FRONT OF THE VEHICLE AND HIT A WALL WHICH STOPPED THE CAR. NO ONE WAS INJURED BUT FRONT BUMPER BADLY GOUGED AND FRONT DOOR SLIGHTLY DENTED. DRIVER WAS ABLE TO PUT THE CAR IN REVERSE AND GET OFF THE SIDEWALK. VEHICLE IS NOW AT TOYOTA DEALER FOR INSPECTION. UPON REFLECTION 2 OTHER INCIDENTS OCCURRED WHERE WHAT FELT LIKE A MOMENTARY SPEEDUP OCCURRED AGAIN AT LOW SPEED WHILE TURNING AND BRAKING. BUT THESE 2 WERE WHILE MOVING FORWARD AND NOT ATTEMPTING TO BRING THE VEHICLE TO A COMPLETE STOP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10549558October 25, 2013
VISIBILITY/WIPER
I AM BEGINNING TO NOTICE MORE AND MORE TINY SPECKS EVENLY DISTRIBUTED ON THE WINDSHIELD THAT APPEAR TO BE IN THE MATERIAL IN THE MIDDLE OF THE WINDSHIELD BECAUSE NO AMOUNT OF WINDOW CLEANING CAN MAKE THEM GO AWAY. THE SPECKS ARE VERY DISTRACTING WHEN TRAVELING INTO THE SUN AND I BELIEVE ARE A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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