Toyota Land Cruiser Complaints
367 consumer complaints on file.
- #10490472December 29, 2012VEHICLE SPEED CONTROL, AIR BAGS
CAR ACCELERATED TO ABOUT 25 MPH AND STRUCK A TELEPHONE POLE. DRIVERS FAULT. THE INDENT FROM THE DAMAGE OF HITTING A POLE THAT DID NOT MOVE WAS 12 TO 18 INCHES DIRECTLY IN THE MIDDLE OF THE BUMPER. NO AIR BAGS DEPLOLYED. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10471436August 19, 2012STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STEERING, SERVICE BRAKES
STEEL BRAKE LINE RUNNING FROM THE FRONT TO THE REAR OF THE VEHICLE ALONG THE DRIVER'S SIDE FRAME RAIL RUSTED THROUGH NEAR THE FRONT OF THE VEHICLE. LOST ALL BRAKING, NARROWLY AVOIDED A COLLISION BY SWERVING AROUND A STOPPED VEHICLE AND DRIVING THROUGH AN INTERSECTION WHERE THE TRAFFIC LIGHT TURNED RED. THIS IS THE SECOND STEEL HYDRAULIC LINE THAT HAS RUSTED THOUGH ON THIS VEHICLE. THE FIRST WAS THE POWER STEERING COOLER LINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458151May 11, 2012SERVICE BRAKES
TL* THE CONTACT OWNS A 1999 TOYOTA LAND CRUISER. WHILE TRAVELING 15 MPH, THE CONTACT NOTICED A HIGH PITCHED SOUND COMING FROM INSIDE OF THE VEHICLE. MOMENTS LATER, THE CONTACT NOTICED THAT THE BRAKES HAD SUDDENLY STOPPED FUNCTIONING AND THE VEHICLE WAS SAFELY COASTED TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE ABS ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 157,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10424572September 10, 2011ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WE CAME HOME LATE AT WEDNESDAY NIGHT SEPT, 07 2011 AROUND 9:00 PM, SAW THE TAIL LIGHTS AND FRONT AMBER LIGHTS OF THE 2006 LAND CRUISER PARK AT THE DRIVEWAY WAS ON. I WENT INTO THE HOUSE TO GET THE KEY TO UNLOCK THE DOOR AND LOCKED IT BACK. WE WENT INTO THE HOUSE FOR 10 MINUTES AND CAME OUT SIDE AND THOSE LIGHTS ARE TURN ON AGAIN. I GOT THE KEY AGAIN AND THIS TIME I UNLOCK THE DOOR AND TRY TO START THE CAR AND FOUND OUT THE BATTERY ARE DEAD, I TRY VERY THINGS I CAN THINK OF TO TURN THOSE LIGHTS OFF, NO LUCK, I END UP TO OPEN THE HOOD TO DISCONNECT THE NEGATIVE BATTERY CABLE AND FOUND THE PLASTIC HORN ON THE GROUND AND HAD BEEN MELTED OFF FROM THE METAL HORN ITSELF. THE NEXT DAY SEPT, 08 2011. I TOOK THE BATTERY OUT AND PUT IN THE GARAGE TO CHARGE THE BATTERY BACK UP. ON FRIDAY SEPT, 09 2011, I PUT THE BATTERY BACK ON THE VEHICLE AND TURN THE CAR OVER, I DROVE ALL THE WAY TO A LOCAL TOYOTA DEALERSHIP AND TOLD THEM THE PROBLEM AND MAKE AN APPOINTMENT WITH THEM ON NEXT MONDAY SEPT, 12 2011. DROVE THE CAR HOME , LOCK THE CAR ABOUT 2 HOURS LATER CAME OUT AND FOUND THE LAND CRUISER LIGHTS ON AGAIN, WENT TO GET THE KEY AND TURN ON THE ENGINE AND THIS TIME THE DASH BOARD LIGHT ALSO FLASHING, THE CAR ENGINE RAN FOR ABOUT 3 MINUTES AND SUDDENLY THE ENGINE REV UP BY ITSELF AND STAYED REV. I STEP ON THE BRAKE PEDAL NOTHING CHANGE, AND ALSO TRY TO STEP ON THE ACCELERATOR PEDAL AND FOUND OUT THAT THE GAS PEDAL HAD NO RESPOND WHAT SO EVER WITH THE ENGINE SPEEDING UP. STUCK ACCELERATOR CONTROL? WAS THERE ANY OF THIS BEEN REPORTED? WAS THERE A RECALLED? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410772July 6, 2011POWER TRAIN:DRIVELINE
MY 1998 LAND CRUISER IS ALSO ON ITS THIRD FRONT DIFFERENTIAL. BOTH HAD RING FAILURE WITH ONE OF THEM GOING THROUGH THE CASE. THIS HAS TO BE A FACTORY DEFECT WHICH THE DEALERS WILL NOT ADDRESS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10400059May 11, 2011TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 2001 TOYOTA LAND CRUISER. THE CONTACT WAS DRIVING 5 MPH OVER A SPEED BUMP WHEN THE SPARE TIRE CABLE FAILED, CAUSING THE SPARE TIRE TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND FOUND THAT THE TIRE CABLE WAS DEFECTIVE AND SUFFERED METAL FATIGUE. THE DEALER ALSO STATED THAT THE CONTACT HAD CUT THE SPARE TIRE CABLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS OUT OF WARRANTY AND THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000 AND THE CURRENT MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10392384March 21, 2011FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1989 TOYOTA LAND CRUISER. THE CONTACT WAS DISPENSING FUEL INTO THE FUEL TANK WHEN HE NOTICED A SUBSTANTIAL AMOUNT OF FUEL LEAKING FROM UNDER THE VEHICLE NEAR THE REAR AXLE. IN ADDITION, THE FUEL LEVEL GAUGE FAILED AND THE CONTACT MENTIONED AN OVERPOWERING GASOLINE FUEL ODOR FROM THE EXTERIOR AND INTERIOR OF THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE FAILURE IN 1991 UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 91V110000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 277,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10371857December 20, 2010TIRES, TIRES:SIDEWALL
GENERAL TIRE GRABBER R275/60R18 HAD A BLOW OUT RT FRONT TIRE 2MTHS OLD TIRES. LFT FRONT SHOWS A LINE CRACK ALONG SIDEWALL. 1ST TIRE TOLD NOTHING COULD BE DONE 2ND TIRE SHOWING DEFECT TOLD TO BUY NEW TIRE AND SEND DEFECT IN FOR RULING. NO GRABBER TIRE IN ALL COUNTRY FOR REPLACEMENT PER GENERAL ALL OUT OF STOCK FOR 3 MTHS OR SO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10370883December 16, 2010STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES
I OWNED 2000 TOYOTA LAND CRUISER. THE FRONT HOOD CAME DOWN HARD WHILE I WAS CHECKING THE LEVEL OF THE ENGINE OIL. THE LIFT CYLINDERS ( 10 YEARS OLD / 2000 MODEL..) ARE NOT BE ABLE TO HOLD THE WEIGHT OF THE HOOD. AND THE HOOD CAME DOWN HARD ON MY HEAD WHILE I WAS CHECKING THE ENGINE OIL LEVEL... THE LIFT CYLINDERS OF THE ENGINE HOOD SHOULD BE RECALLED FOR THE SAFETY REASON.... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10369269December 5, 2010ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
2000 TOYOTA LAND CRUISER PROBLEMS: ABS LIGHTS ON, VSS TRAC AND VSC OFF LIGHTS ON. WENT THROUGH TO TOYOTA DEALERSHIP FOR DIAGNOSTIC AND DISCOVERED CODES FOR THE FOLLOWING: C1223 - ABS CONTROL SYSTEM MALFUNCTION AND C1246 - MASTER CYLINDER PRESSURE SENSOR. TOYOTA DEALER RECOMMEND TO REPLACE "SKID CONTROL ECU" FOUND THROUGH INTERNET THAT IS COMMON PROBLEM FOR TOYOTA TRUCKS PARTICULARLY SEQUOIAS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10367785November 24, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 TOYOTA LAND CRUISER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY SURGED FORWARD. THE VEHICLE WOULD NOT STOP UNTIL THE CONTACT APPLIED GREAT PRESSURE TO THE BRAKES AND PULLED THE ACCELERATOR PEDAL UP WITH HIS FOOT. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FLOOR MATS WERE THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10351106August 22, 2010SERVICE BRAKES, HYDRAULIC
ON 8/14/10 AT APPROXIMATELY 6 PM, I WAS TRAVELING WITH MY FAMILY SOUTHBOUND ON INTERSTATE 5-FREEWAY IN NORTH LOS ANGELES COUNTY (CITY OF VALENCIA) WHEN AN AUDIBLE DASH ALARM AND SEVERAL DASH PANEL LIGHTS LIT UP ON MY DASH PANEL. SHORTLY AFTER THIS OCCURRED, I LOST ALL POWER ASSIST IN MY BRAKING SYSTEM AND WAS FORCED TO USE BOTH EXTREME FOOT PRESSURE ON THE BRAKE PEDAL AND THE HAND BRAKE TO BRING MY CAR TO A STOP. I WOULD CLASSIFY THIS AS A CATASTROPHIC FAILURE OF THE BRAKING SYSTEM. THE CAR WAS TOWED TO A TOYOTA DEALERSHIP, WHERE THE PROBLEM WAS DIAGNOSED AS A FAILURE OF THE ABS ACTUATOR SYSTEM. COST TO REPAIR EXCEEDED $2700. TOYOTA CUSTOMER CARE WAS NOTIFIED - AN ATTEMPT TO OBTAIN GOOD-WILL REPAIR BASED ON THE CIRCUMSTANCES OF THE PROBLEM WAS DENIED BY TOYOTA. TOYOTA HAS NOT OFFERED ANY RESPONSE TO ME REGARDING THE SYSTEM FAILURE AND THE EXTREME DANGER THAT MY FAMILY AND MYSELF WERE EXPOSED TO. BASED ON INTERNET RESEARCH, THIS SAME PROBLEM HAS BEEN REPORTED BY OTHER TOYOTA LANDCRUISER OWNERS, AND TOYOTA HAS BEEN NOTIFIED IN EACH CASE AND CHOSEN TO DO NOTHING TO INVESTIGATE THE REPORTED FAILURE. THIS TYPE OF CATASTROPHIC FAILURE OF A BRAKING SYSTEM HAS THE POTENTIAL TO CAUSE FATAL ACCIDENTS AND SHOULD BE INVESTIGATED BY TOYOTA AND THE NHTSA. THE LACK OF ANY TYPE OF FAIL-SAFE SYSTEM THAT WOULD PROVIDE BRAKING BACK-UP REPRESENTS A SERIOUS DESIGN FLAW IN THIS MODEL LANDCRUISER. TOYOTA NEEDS TO DEVELOP A FIX FOR THIS PROBLEM AND A RECALL NOTICE SHOULD BE SENT OUT TO OWNERS FOR ALL LANDCRUISER MODELS FOR WHICH THIS DESIGN FLAW EXISTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10342161July 9, 2010VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2006 TOYOTA LAND CRUISER. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS FRICTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN LUBRICATED THE ACCELERATOR PEDAL AND STATED THAT THE ACCELERATOR PEDAL MAY NEED TO BE REPLACED. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED REGARDING THE FAILURE; HOWEVER, THE MANUFACTURER HAD NOT RETURNED THE CONTACTS CALL WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 38,940. UPDATED 10/05/10 *BF THE MANUFACTURER AND DEALER AGREEDED TO REPLACE THE PEDAL. THE CONSUMER HAD TO PAY $120 OF THE $560 REPAIR. UPDATED 10/07/10
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10341741July 7, 2010VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
I RECENTLY PURCHASED A 2002 LANDCRUISER FROM A TOYOTA DEALER IN GREENSBORO NC. WHILE DRIVING ON THE HIGHWAY GOING ABOUT 60 MPH, THE VEHICLES SUDDENLY STOPPED RESPONDING TO THE GAS PEDAL...THE ENGINE WAS STILL ON BUT THE CAR WAS NO LONGER GETTING POWER. WE HAD TO PULL OVER, STOP THE CAR. I THEN RESTARTED THE CAR...THE ENGINE LIGHT CAME ON, BUT HE CAR WAS RESPONSIVE AND I DROVE IT TO THE DEALERSHIP. THEY SAID IT WAS THE THROTTLE HOUSING THAT NEEDED A CLEANING. THE ISSUE SEEMS SIMILAR TO THE RECENT LEXUS RECALL . WE HAD THE OPPORTUNITY TO PULL OVER BUT IT WAS FRIGHTENING NONETHELESS. THANK YOU FOR LOOKING INTO IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10341562July 6, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
RE: CRACKED EXHAUST MANIFOLD ON 2000 TOYOTA LAND CRUISER MY VEHICLE DEVELOPED A CRACK IN THE EXHAUST MANIFOLD. IT ONLY HAS 43,000 MILES. I BELIEVE THIS MAY BE MORE WIDESPREAD. A FRIEND HAD A 2000 TUNDRA WITH THE SAME 4.7 LITER ENGINE, AND HIS HAS DEVELOPED THE SAME CONDITION. A INTERNET SEARCH HAS REVEALED OTHER REFERENCES TO THIS ISSUE. I WANTED TO LOG MY COMPLAINT SO IT COULD BE COUNTED. COULD NHTSA ASK TOYOTA FOR A INCIDENT REPORT ON THE FAILURE RATE OF THE 4.7 LITER ENGINE? THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335954June 14, 2010VEHICLE SPEED CONTROL
2ND REQUEST FWD ON BEHALF OF (NY) RE HIS 2009 TOYOTA LAND CRUISER, HIS WIFE EXPERIENCED SUDDEN UNINTENDED ACCELERATION TWO TIMES IN THE LAST 3 MONTHS, REPLY TO MASSEPEQUA PARK DISTRICT OFC *TGW
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10328477May 3, 2010STRUCTURE
TL* THE CONTACT OWNS A 2000 TOYOTA LAND CRUISER. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE THE CONTACT NOTICED THE SPARE TIRE BRACKET HAD CORRODED. THE DEALER REPLACING THE BRACKET BUT INSTEAD SHE HAD IT TIGHTENED. ON A LATER DATE, THE CONTACT NOTICED THE SPARE TIRE WAS NO LONGER UNDER THE VEHICLE. THE BRACKET HAD COMPLETELY CORRODED AND DISLODGED FROM THE VEHICLE. THE VEHICLE HAD NOT YET BEEN TAKEN BACK TO THE DEALER. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 117,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10327923April 28, 2010SERVICE BRAKES, HYDRAULIC
I WAS DRIVING ON FREEWAY AT A SPEED 60-70MPH. IT FELT LIKE FRONT DRIVER SIDE BRAKE WAS ENGAGED BY ITSELF WITHOUT PRESSING ON THE BRAKES. I LOST THE CONTROL OF THE CAR, AND THE CAR STARTED SKIDDING TOWARDS TO LEFT. I HEARD HIGH PITCH NOISE. I AND MY PASSENGER FELT LIKE THE CAR WAS GOING TO ROLL OVER. THE WEATHER WAS SUNNY, NO RAIN, NO SNOW. THE ROAD WAS CLEAN OF DEBRIS OR FLUIDS. THIS FAILURE OCCURRED ONCE. I LOST THE CONTROL OF THE CAR, FELT LIKE ROLLING OVER. IF IT WAS RAINY DAY, PROBABLY, I WOULD HAVE BEEN DEAD OR SERIOUSLY INJURED. I BARELY GAINED THE CONTROL OF THE CAR. I HAD THE CAR TOWED TO A LOCAL TOYOTA DEALER, THEY HAD INSPECTED AND REPAIRED. THIS WAS THE TECHNICIAN'S WRITTEN COMMENT: "PLEASE NOTE THE VEHICLE HAS AFTERMARKET BRAKE ROTORS AND PADS. THIS DAMAGE IS MOST LIKELY DUE TO THE FRONT WHEEL BEARINGS NOT BEING PROPERLY TORQUED DURING PREVIOUS BRAKE SERVICE." I AM FILING THIS COMPLAINT, BECAUSE, I WOULD LIKE TO SEE IF THIS PROBLEM WAS ENCOUNTERED BY SOMEBODY ELSE AS WELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10323193April 2, 2010VEHICLE SPEED CONTROL
1996 TOYOTA LAND CRUISER. CONSUMER STATES UNDESIRED ACCELERATION. *TGW THE CONSUMER STATED HE IS CERTAIN THAT THE SUDDEN ACCELERATION HE EXPERIENCED WAS NOT MECHANICAL IN NATURE BUT, RATHER A COMPUTER SOFTWARE OR OTHER ELECTRONIC MALFUNCTION. THE SITUATION OCCURRED AT TIMES WHEN THE ACCELERATOR PEDAL WAS NOT BEING USED WHICH MADE IT IMPOSSIBLE FOR THE FLOOR MAT OR LINKAGE STICKING TO BE INVOLVED. THE CONSUMER STATED WHATEVER THE PROBLEM IS, IT DOES NOT TRIGGER ANY CODES IN THE VEHICLE'S COMPUTER. ON ONE OCCASION, THE CONSUMER ALMOST CRASHED INTO A HOUSE WHEN THE ENGINE FAILED TO RETURN TO IDLE AND THE BRAKES WERE NEARLY UNABLE TO STOP THE VEHICLE . *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10320397March 17, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 TOYOTA LAND CRUISER. UPON STARTING THE VEHICLE, THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS. THE ENGINE WAS LOUDER THAN NORMAL AND THE CONTACT IMMEDIATELY SHUT OFF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE CONTACT CONFIRMED THAT THERE WERE PREVIOUS INSTANCES WHERE THE VEHICLE ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 3,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0